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The Lily Pad spa and nail salon
4507 Lee St, Chester, VA 23831, United States
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The Lily Pad spa and nail salon

Comments
Ke
Review №1

This place is beautiful and the service was awesome. I recommend the pedicure, it felt amazing

Al
Review №2

Helen does an incredible job! She is the most skilled nail tech I have ever been to. Her attention-to-detail, professionalism, and kindness make her the best around. She takes her time and goes above and beyond. Ask for her at your appointment. Youll thank me later!!

Av
Review №3

The new location is tasteful and chic inside. Everything is brand new and very clean. Services are everything you are looking for.

Ad
Review №4

I went here a few days ago. The service was great and Lily fixed me up very well. Totally recommend. Great service, Great place. GO HERE!

cr
Review №5

Amazing service for my daughter and I! Showed a picture of what I wanted and got amazing results! Highly recommend and will be returning.

Pa
Review №6

My first time there. Beautiful location, atmosphere. Very professional, friendly, good pricing. Had pedi only. Will go again.

Sa
Review №7

Huge and Beautiful spa and nail salon. I had the best mani pedi and the staff is unbelievably friendly and welcoming. The NEW location is EXCELLENT!!

Ka
Review №8

Always a great experience! Beautiful shop!

Le
Review №9

Lily and her family are always excellent. All staff not as outstanding but very good. Its the best nail salon anywhere in this Chester to Petersburg area. Clean, knowledgeable, careful, attentive people and a good atmosphere.

Ka
Review №10

Beautiful inside with lovely service

Ci
Review №11

The staff is very friendly, kind and have always worked with me to get it right. I had some issues in the begining of my gel nails not staying on as long as they should, but Evelyn kept trying to find the right combo to make them right, and now they are the perfect shape and stay on just perfectly. The customer service is above and beyond.

Mi
Review №12

Just left here with my daughter. We had a great experience they sat us in our own little private room together and everyone was kind, professional and did wondeful jobs. We will be back!

We
Review №13

Best place in Chester to get a manicure, pedicure, and a hair cut. I have been coming here for more than a year. The staff is great, friendly, and very accommodating. Prices are competitive with other shops. Could not ask for a better salon to visit

Ch
Review №14

Great place and atmosphere

su
Review №15

I used to always come here to get my eyebrows waxed but one time they burnt my eyebrows during a wax. And when I told them they caught a attitude and tried to call me a lair even though the tops and bottoms of my eyebrows were a bright red . All I wanted to a free of charge service and they told me to get out the shop. What a terrible way to treat a loyal customer .Do not get waxes here !!!!

Jo
Review №16

Do not go to this place. Extremely over priced. Wow. $63 for a standard pedicure for a guy and then they couldn’t remove the dipping powder from my girlfriends finger nails and toes. They wanted to drill it off and the one girl who wasn’t friendly at all dipped her hands in Acetone. Which causes dry skin & was irritated, red on her hands. They should know better. Especially since the manager/owner repeatedly said she’s been doing nails for 20 yrs. Hire staff that’s well trained. Unprofessional.

Ka
Review №17

My friend and I came in on Wednesday to have our nails done. Upon leaving and getting home, I noticed that 7 out of 10 of my nails were almond shape and 3 that were never rounded and were left pointed. It was my mistake of not thoroughly checking before paying. I had a matte black on some nails that by the following day we’re already shiny. Now a week and a half later, my nails are falling off. And they look as if I’ve had them done for over a month without getting them filled. This was only my second time getting my nails done but I do know that who ever did my nails did a very poor job and I won’t be returning to Lily Pad Spa.

Sh
Review №18

I just left here the most unsatisfied I have been from a nail salon ever! Upon entering the establishment the younger staff member seemed irritated that she had to get up from listening to her head phones. She was very bossy. I observed a pedicure being started with tools she had just pulled out from behind her in the rolling cart. Most salons tend to have pre-sterylized packs. This is concerning. Then there was an issue with the polish I had on. She said they never shouldve placed dip powder on your toes. They suggested I leave it on for 2 months for it to grow off because the method of removing the polish would be too rough. I was at a loss for words. The young staff member proceeded to take the same kind of polish off my fingernails, until I realized she had me dipping my hand in a bowl of acetone😲 instead of just regular water! You should not allow any of your skin to soak in acetone. My hand became discolored and very dry. I informed her she should use the foil wrap method in getting the polish off. She replied No, maam, this is the only way. At that point I wanted to leave, but the owner convinced me to stay and she would/could fix my nails by using a drill to get polish off. She was successful in doing so, but it was very rushed and the polish I chose did not match my final result. I look like I have a color for Christmas rather than fall. Then to beat it the price they charged for this was OUTRAGEOUS! No manicure. Just gel polish change was around $30. They only have a few select colors of gel polish as well. Do not go here if youre looking for good customer service or a professional establishment!

Jo
Review №19

I really like this place! The pricing is right along with other salons in the area. And if anybody can make my feet look this good five stars😂😂😂😂😂

Wa
Review №20

This is my 2nd time there.... the first time I went, Wendy took care of me, did an excellent job, as today. My only regret, I didnt find her sooner!!

Ch
Review №21

The staff were nice. However I have health concerns. The tools used were never washed between clients, and they do not use tub liners, and while we were there one client left then they put a different client in the same seat never disinfected the tub. As for me and my friends we will not be back for any reason other than health concerns.

Am
Review №22

This place was ok not very many who speak english. I felt like they really rushed when I came in for a mani- pedi. I just felt all around uncomfortable the whole experience. Then not 3 days later my mani started chipping $50 down the drain. Not worth it.

cu
Review №23

I am a happy client and love how welcoming they are and wont go anywhere else

Al
Review №24

Ive been going here for 3 years and I love it! Ask for Evelyn she is awesome!!!

An
Review №25

Great service very polite staff

Mi
Review №26

My family and I have been doing business with Lily for 20 years now! LOVE her shop!

al
Review №27

My go to place

Br
Review №28

Lilly is the best. Great pedicures.

Vi
Review №29

Lily is the best. This is an excellent salon.

Ja
Review №30

Overpriced. Charged me 31 dollars for a fill-in when a full-set is 35

Le
Review №31

Best Nail Salon in Chester

An
Review №32

They always do great!

Mi
Review №33

My wife loves this place

Ma
Review №34

Beautiful worka

Ha
Review №35

Is you wanna get a haircut go by and see Less

De
Review №36

Best nail shop in town!

Do
Review №37

Great pedicares

Ca
Review №38

Very friendly and professional!

Mi
Review №39

Great salon

Be
Review №40

The best!!

K.
Review №41

Love Lily

Lo
Review №42

Such a cute clean little shop. I was good to see Lilly.

Information
40 Photos
42 Comments
4.3 Rating
  • Address:4507 Lee St, Chester, VA 23831, United States
  • Phone:+1 804-777-9936
Categories
  • Facial spa
  • Nail salon
  • Hair care
  • Massage therapist
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:Closed
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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