I spent 6 hours in total waiting here. I saw multiple people wait for 30 minutes to an hour to go back while i was on my 3rd hour of waiting. They never called my phone after I gave them my number(yes i know how to check my call logs) and the receptionist had to ask me why I hadnt been called back yet just for them to realize they never called me.However the staff was extremely hospitable and once they realized i had been there waiting and starving myself they offered me water and even their own food. Also Dr. Thomas was very polite, understanding, and willing to listen to my concerns considering my health issue. He got me out of there pretty quickly after I saw him but he made sure to do the necessary things before sending me on my way and he didn’t seem rushed or in a hurry at all.All in all it was not a positive experience however, to be fair, it was a simple mistake and the staff was more than understanding and willing to do their job.

Came in bleeding and alerted the nurse that I was actively bleeding. She told no one. I sat for a full hour before someone checked my info. I asked if I should go somewhere else faster and they told me no, the doc would be with me shortly.Ive been here for 2 hours now for stitches and still have not seen a doctor. Theyre sweet, but dont go here if youre in pain or hurt. The service is way too slow.

The clinic was incredibly over-crowded and the wait times were exceptionally high. From arrival to completion it took around 2 hours. In the current medical climate, I feel we have to be understanding.Every staff member I met was lovely. From the desk, to nurses and physician assistants everyone was working hard and offering very complete and unrushed care. Their information was helpful, the facility was extraordinarily clean, the spaces felt private and comfortable.I really felt they were offering highly personalized care to each patient, and for that, especially with urgent care it really is worth a wait when they are so overburdened.I would strongly recommend a visit if needed. They really created a high confidence that they were knowledgeable and compassionate each day.

I was told it would be an hour away 3 hours later at 10 oclock pm. I decided to just leave. I had an eye infection and all I needed was some eye drops Id rather lose my eye than wait another minute. Should have gone to Chesapeake general. Or better yet why do I need to wait for half a day for a 3 minute evaluation and script.

Very low wait time compared to what people are saying about other places. Staff very friendly and attentive as always. You can tell the staff here works very hard but also make the time to listen and care for the patients. Everyone I interacted with deserves a raise. I’ve been to this location many times over the years and I have never once had even the slightest negative experience. I always recommend people go to this location for urgent care.

This is one of the best facilities that I have had the pleasure to visit. Upon entering I was greeted with warmth. My wait time was very minimal and the staff was very polite and professional. They made me feel as I were family rather than a patient. Everyone that I encountered spoke and was very kind to me. I felt like I was a VIP customer. Seriously, this is how they treat everyone because I took notice as others came and went. Hands down a wonderful experience and if in the area again and need care, they will definitely be the place where I would go.

One of the M.D.s made a shocking conclusion regarding a full duty release date for my family member after job-related burn injury without actually questioning the patient about his current condition and ability to perform the job - just by looking at the affected area. Have an M.D. a right for his opinion - of course! Is his opinion reasonable? humane? logical? - that was my question exactly, when we decided to call back, in case this full duty release date was a mistake. Apparently - no, there was not a mistake. On our end we have concluded the following: stay healthy, but if you have to see a doctor, go elsewhere, unless you are absolutely desperate. In our situation, patient was not first for sure!

Patient First on Battlefield. Top notch service. I am not easy to please and I hate doctors, but when I say I love this place it is an understatement. All the staff are great from beginning to end. They are wonderful. They call to check on you make sure you are great. I never knew we had doctors office like this. Went in there because I thought I had a bladder issue. Dr. Santa said I will just run a check on your kidney, turns out I had kidney disease. The thing is they made me feel so at ease and I was not scared. I just love this place. I hate writing reviews but I just had to write this one. Way to go Patient First. You guys are the best. Kudos to you guys.

Dr. Thomas was very nice you can tell he really cares for his patients!Front desk receptionist very friendly.Wait was a little long but understandable with everything going on.Plus I was able to get my daughters vaccinations for school.

Great experience! From the first person I spoke to, to the last! Everyone was super friendly and beyond helpful to my daughter and myself. It also didn’t hurt that I was 2nd in line when they opened so we were in and out!

I got here at 5:40pm, they did not call me back into the room until 7pm. I have now been waiting in the room for over 2 hours and not a single soul has come in. I kindly stuck my head out and just said, hey do you know about how much longer? She responded and said there is two people ahead of you. A few moments passed and I hear the lady I asked in the hallway complaining about me to her co worker for asking about the wait time, and her response was well now there is 4 people ahead of her. This is all outside my room with the curtain wide open. So now I’ve been in this room for over 2 hours staring at this dirty piece of gauze that was left in the middle of the room I am in.

Given the crazy times were living in, I feel my wait time wasnt all too bad. Staff was great, very professional and caring.

As a retired Physician Assistant for 25 years, I commend the staff for being attentive, efficient and caring that enhanced their effectiveness in providing quality health care.

The staff was extremely friendly! Everyone made sure to greet me with a smile. Best patient first I have been too! The doctor even made a connection versus treating me like a number.

From beginning to end, the process was seamless by genuinely caring people. Lobby was clean and orderly and each patient was addressed as quickly as humanly possible. Outstanding work demonstrated by the whole team from top to bottom.

Dr. Rodriguez is amazing. He is very detailed in treatment and has a great bedside manner. I highly recommend him. The staff is also very kind and welcoming. Best ever experience for treatment.

I lite the service and its good they have a bilingual personal that help a lot I hope they have more people like that that way people get sick can understand on his own language and will be great let to know on the own website the language they can be attend on each clinic 👍

Very warm receptionist and staff. The facility is very clean and followed all safety requirements for COVID. My doctor was very understanding and was able to treat me with professionalism. I will recommend this facility to anyone who may need immediate care.

I had a great experience at this visit. Very short wait time and everyone was really kind and courteous. The physician displayed excellent bedside manner and empathy.

Great help. Listened and gave me exactly what I needed/wanted with understanding. Thank you. Waiting time was long but thats understandable since its a walk-in.

Dr. Santa is the best! He has a very positive attitude and made the visit less uncomfortable. This is one of the best Patient First in the area. The entire staff is great!

2 week update: our family is now testing positive for Covid. One of our chief complaints related to possibly positive covid patients being brought into the building and even sitting in the waiting room. Go to NowCare, where they do virtual pre-screening on possible covid patients and have them test in their car.Went to this PF at 10:15 in the morning. Was seen for paperwork at 10:32, and told to wait in the car. Finally received a call to go back at 12:48 p.m. Sat in a patient room until 2 p.m. when we decided to leave and the doctor standing outside our room said he would finish us up in 5 minutes. Before seeing us, the Nurse Sharon who had been standing at the computer close to our room went and told the doctor that we hadnt been waiting that long because she was upset we were discussing some of the inefficiencies of how they had things running. We left instead of being seen. Went to NowCare on Volvo Pkwy and was checked in and seen within an hour and a half.

Waiting wasn’t fun waited an hour and half ish.. but the lady(blonde with the glasses on) who called us was very friendly and kind to us and the doctor Thomas(I believe it’s him) was also very friendly and nice!

That the staff are very quick and helpful. Hospitable as well. Great patients service.

Do not recommend this facility. Went for a covid test and Dr. Richard Paver wanted to give me an antibiotic shot, when I told him I did not want it he forcefully said youre getting the shot I told him no and he rudely asked me what I wanted then. Very unprofessional.

Dr. Michael J Thompson was very nice...professional and understood what my condition was immediately. He didnt make me feel like just a patient but more like a friend.✓ COPIED

Very poor service,registered ,gave them a cell numberto call while we waited over an hour in parking lot .went in to check how much longer it would be and receptionist said i had been taken off the list,because i didnt answer my house phone ,well duh! im not at home im in ur parking lot waiting for u to call my cell phone!

I do really wish front desk and nurses were a bit more friendlier. People go to a clinic because they dont feel well. A friendly smile or small chat is so helpful and goes a long way to recovery to anyone who is feeling down and sick. I honestly do not understand why this is so difficult for people who serve in the medical field especially when you are the first person people see before seeing doctor. I understand having to deal with so many sick people going in and out of the clinic cant be easy but just try not to take it out on the next person. Practice fake smile if you have to. Thank Goodness the doc assistant Scott Summerlin was wonderful otherwise I would not return to this clinic.

Bad service (for me) I’ve been waiting here with my 3 kids for 2 hours and we where here very early and waiting for our turn but so far it feels like everyone else has gone. The “doctors” have even got to you lunch break and many doctos have passed my our room and everyone around us has left even the ones that came in after us and there already gone.I waisted like $100+ on this place and i still haven’t gone my kids checked and the to us it feels like it’s lunch first instead of patients first. My whole family even got inpatient with this place they wanted to leave and many doctors passed by us like a million times and none of them bothers to check or look at us they have just passed by and gone to do there stuff I’ve been here sense 9:30 am and it’s now 12:50-1:00 pm. I don’t really recommend this place from my point of view and it’s feels like I’ve been here for ever my kids even took a nap which they don’t do so all I’m saying is I don’t like this places many doctors got of work and everyone is leaving so I give it a 0-1 star mainly a 0 I’ve seen many people come by and leave

For years I was diagnosed with pre-diabetes. My A1C had slowly risen to 6.2 over the years prior to my 2 visits to Patient First. The Doctor DID NOT advise that 2 treatments of prednisone could cause my A1C to soar to 8.1. IF I had known this, I would have said NO to prednisone. I KNOW he did NOT warn me about diabetes. I DONT forget things like that!!! Unbelievable !!!!

Checking in was very quick and the lady who check me in was extremely good and fast (boy her hands could fly). Then I had to wait about 20 minutes before going to the back, which wasn’t too bad. The nurse that took my vitals was very nice and professional. She later came into my room and said the doctor wanted me to have a quick Covid test. To let you know, my symptoms were sinus congestion, coughing with some coughing up phlegm, and with a normal temperature of 98. The Covid test came back negative as I thought it would. The doctor on the other hand, seemed to go straight to the Covid fall back. He ordered another Covid test, which BTW just came back today as NEGATIVE! He said after listing to my chest and knowing my symptoms, that I was what they call Covid curious. At this point I ask myself, who are THEY? From all the information that is out there, I thought THEY have said, if you have Covid you would have a fever and in many cases a loss of taste, smell, to which I had none of these. He then prescribe an antibiotic, which is helping me very nicely. So I ask myself, why it is always Covid”s fault? What happen to “well it could be bronchitis or sinus congestion”? I’m not really trying to put the doctor down at all, but he seemed a bit tired of all he has seen through the crazy last 18+ months and just possibly followed with the way everyone else in the medical community is doing. Blaming Covid.But all in all, I think they at Patient First are doing very good job. It sure beats going the E.R. or having to wait up to a week for the next opening at my doctor’s office.I will be back, but I hope not too soon!

While the people working here are very nice and personable...the way the place runs is excessively slow. You could easily be waiting an hour or more just to get in a room, then ANOTHER hour before a doctor actually sees you.

Theres always a very long wait here, no matter what time I go. The reception people are always nice. But its hit or miss whether or not the nurses and doctor I get are nice. They usually are able to address my problem, most often by listening for 5 minutes or less and writing a prescription.

Really disappointed. Feeling covid symptomatic, so I figured Id call my local urgent care to get some information about the test. Deandra or Deanna I forget her name but refused to answer simple question. Every ques was responded with a ques. Zero empathy zero people skills. Completely ridiculous. Do not recommend

THEY ARE JUST LOOKING TO TAKE AS MANY COPAYS FROM SOMEONE AS THEY CAN!!! If I could give less than 1 star to make my review I would. I arrived at exactly 8am Saturday when they opened and wasn’t seen until after 10am. Over an hour of that time I was in the back waiting, not in the waiting room. I was diagnosed with a sinus infection and given antibiotics. Since I had post nasal drip and a cough on Monday at work, I was asked to get a note saying I could return to work. I stopped on my way home to grab said note and was asked to sign in. I questioned why I would sign in to get a note after being previously seen. The women at the desk was rude to me. Then a nurse asked me to come and sit down. I explained that I was seen and needed a note. She gave me a paper fill out for treatment of care so they could charge my debit card on file. I asked what it was for and she told me I had to be seen. I again said that I was already seen. She was very rude and said that things don’t work that way. They can’t look in the system and since I am on antibiotics write a note. I have never in my life heard of this. If you go to a specific office and your visit is in the system the notes can be seen by any Dr or PA to write a note. The place is dirty and looks like they got leftover equipment from a rundown abandoned hospital. If you’re looking for an urgent care go to NowCare. It’s not far from Patient first but it’s clean, modern and they get you in and out.

This is such a awesome place. Dr. Paver and the rest of the staff are just so awesome. I always feel so relax when I go here which is great since I do not like doctors. They are very thorough and listen to me attentively.

Tonya at front desk and triage top of the line! Joe is phenomenal and PA McMillan was great! Thank you all for your great service and helping put my mind at ease. Clean facility and great wait time. I’ll go there every time!

I have been using the Patient First facility on Battlefield Blvd as my primary care givers for almost 20 years. I cant begin to tell you how pleased I am with the entire staff. I have been to other Patient Firsts and other practices but they do not stand out like this one. I have seen a number of practitioners throughout the years but Mr. Santa stands out as probably one of the most genuinely caring and professional providers I have seen. I know I will always receive good care and service at the Patient First on Battlefield Blvd. Keep up the good work!Stan

The entire staff was very attentive, courteous & kind. They were true medical professionals who exceeded my expectations at every level of care during my visit [ i.e. - measuring vitals, taking x-rays, medical diagnosis, on-site low cost prescriptions, etc. ].

There was a long wait but the Dr and staff were helpful and caring!

The doctor was really knowledgeable and helped with my symptoms. I was very appreciative of the timely service.

An hour and a half for some over the counter no name stuff. Better off using Google.

Slow. Slow. Slow. Slow.There were 3 doctors on and all of 3 patient rooms with people in it. I waited almost 90 min in a room BEFORE I LEFT! Was never seen.Clean. Friendly. Sanitary. Smells nice. BUT none of that mattwrs when you arent provided qith the service you came for.

Given the Covid issue, my wait time wasn’t bad. Even with a packed parking lot. The staff was amazing and courteous and compassionate. My best medical visit in a long time.

I really enjoyed that I had options to better serve me during this time of a pandemic. Plenty of resources to sanitize. Also, made it really easy for me to get all that I needed under the same roof. It was great. I felt as if I mattered and I was just as important. I will be returning and suggesting to others to go there. Thank you.

If I could give it 0 stars I would! the doctors have you wait in pain for over an hour only to tell you there’s nothing they can do!

All of the staff I had interaction with were very friendly and informative, even in a stressful time like this. They were all in good spirit and genuinely cared for my concerns and answered my questions respectfully and I felt very cared for. Thank you for what all your staff does! Stay safe :)

This visit was exceptionally good in the level of care provided. The staff was very professional. Service was quick and timely. The office was clean and sanitized which gave me great comfort. My best visit by far at any health care facility since the pandemic.

I was happy to be able to wait in my vehicle to register and be seen!

This is not patient first -This is hotel patient first.we came here 3 times - 3 times we re waiting in side the room 2 hours..whole hospital has 1 doctor working .

Love this place always get great service from the time you come in to the time you go back out the door.

Currently in line to be seen. I’ve been waiting for over 3 hours.

I knew walking in to get a COVID test that I would have to wait a while, since the receptionist had informed me of the wait time before I went to wait in my car. But after 2.5 hours I called and they were quick to pull up the wait list and let me know of my status in line. Then when I was admitted, the staff were very quick to obtain my vitals and get me back for testing. The physician, Dr. Paver, was very personable and professional and I would highly recommend him!

I was tested positive with COVID 19 pneumonia. They did the best they could but I ended up in the ER.

Hello. Thank you for being there for the community during the pandemic scare. You are professional heros and outstanding individuals. Placing your lives in harms way to sacrifice in a non judging way for your patients. God bless you all on your good days and bad. Youre all amazing and I salute you! Pleases be safe as possible for your families.

Tom Santa and the ENTIRE Battlefield staff are exceptional. The lady who draws blood who’s name begins with a ‘Y’ is unbelievably skilled at her job and makes me feel so welcome and comfortable each time she takes samples. Tom is the most caring and attentive medical provider I’ve been to in my life. He listens, asks questions and treats me like family. I am beyond pleased to have Patient First as my primary care provider. Thank you for making this center so amazing.

The doctor was very uneducated when it came to breastfeeding. His whole face became distorted when I told him I breastfed my toddler. He said well just stop. That is not an option. He said well just pump and dump. Again, no. I found out on Lactmed that prednisone is safe while breastfeeding. Many babies and children are given prednisone. He really shouldnt be giving out advice he doesnt know the answer to. He needs to take a breastfeeding class and educate himself before speaking to nursing mothers. I wont be returning.

Outstanding service. Came in at 5:30 to get tested for covid not realizing they stop testing at 6. They still did the test and I was in and out in no time. The people I dealt with were so friendly and told me step by step what they were going to do. They gave me a note for work without me asking and got my results back extremely fast. Thank you so much for the care you provided me

I like being able to access my records. It would be nice however if it didnt time out so quickly , causing you to have to keep logging in over and over again. It also would be nice if there was some thing that showed us what all the symbols mean for example BMP-in-house-CL or CBC/Diff-f-HCT.

No waiting this time. As always they took very good care of me and my needs.

Extremely professional and easy to use, one of my best medical experiences yet. Would 100% recommend!

Absolutely love the professionalism while being so personable. The new signs in the exam rooms and the phone chargers are great! Keep up the amazing work. Thank you for all you do!

A very good place. Everyone kind and professional. A good visit over all.

Extremely long wait times. When I asked about the doctor, I was told each time that “there are 2 ppl ahead of you.” Proceeded to wait an additional hour.

Your service saved me a lot of pain as well as my life from down the line trauma I really thank you all

The staff here are always very friendly and professional and always treat you with dignity and respect. They actively listen to your concerns and they genuinely care. I feel very comfortable going here for whatever issues I have.The medical staff are wonderful and reassuring and they have a great discount program for patients without insurance. I highly recommend Patient First.

Went in for routine physical which went okay. Was told to not eat for 12 hours prior. PA completed exam in like 10 minutes. They drew blood but never asked for urine sample. Is that a true physical?

My experience was very good, not one complaint.

Waited almost 2 hours. Watched at least 3 people come in after us. Sat in the room over an hour with no one even checking on us. I will burn in hell before I go back there. The name should be Patient after lunch.

Waited for 3 and a half hours to be seen by a doctor because they forgot about me. Then when I was seen the guy basically told me it was covid, gave me a test and then handed it back to me when I was leaving instead of taking it to get tested. I had to go back and give it to him when I realized it was in my hand. Not feeling very confident that he knew what he was doing. Definitely won’t go there next time.

The radiologic technologist was so upbeat, kind and efficient that she made the process of getting x-rays almost enjoyable LOL! She is very good at her job.Likewise, the receptionist who greeted me was very kind and courteous. And it was clear she was respecting peoples time and how they were feeling from the moment they entered.I’d also like to mention the nice lady who took my vitals and fitted me for the boot. She too made good use of my time and was very gentle in taking care of my broken toe. Whew!I wish I knew the names of all 3 ladies above, who were so helpful and nice during my visit to Patient First. They deserve proper credit.The one name I do remember is Dr. Santa! He’s the kind of professional one may expect to find in a large, more prestigious hospital. So I was pleasantly surprised to find such excellent care in what I’d previously thought was just a small clinic.I’d incorrectly gathered that small clinics were more conducive for recent graduates, garnering hours needed, to advance in their careers etc. Instead, it became clear how some professionals may simply prefer working in a smaller environment. (And I can certainly understand why as it seems to be a more relaxed environment than a large hospital.)Dr. Santa went above and beyond just looking after my broken toe, as he seemed genuinely concerned regarding my overall health, and asked questions accordingly. In response to my inquiry, he also explained how Patient First may actually be one’s choice of primary care doctors, so I will definitely be considering PF for future health care needs!God bless,RC

I love Patient First. I felt like I was really cared for. 😊

Each person we spoke to went above & beyond during our visit. Everyone was polite & took great safety precautions.

I went in to take a COVID test.. before I could be seen.. the young lady tells me I have a past due bill from 1997 that I need to make payment arrangements for.. yes I said 1997... so in the meantime and yes I made arrangements 😡😡 NOBODY wiped down in the sitting area and we are in a pandemic and your worried about a bill from 1997... I will never go to a Patient First again

All your staff were super friendly. I was amazed by the fact that you did a throat swab and tested it in your lab. Then I had a blood test and it was also tested onsite. This is amazing, I did not have to wait a day or two for test results to come back. Then to top it all, I was prescribed meds, and was able to fill the medication order right in your clinic. Amazing, I have never had 100% done in a single visit like this. I have been in 46 out of 50 States, and you have impressed me so much. Thanks for such a professional FULL service. And to top this all with such amazing staff. I am not from VA, but I will be working here for the next few months off and on. I will be certain to recommend your clinic.

Excellent customer service and quality care.

Dont make them your PCP. Your life into your own hands. You would think the medical director would understand that during an epidemic some things like the military arent going to work the same. Meanwhile I have no way to get my blood pressure medication. Awesome people if you cut your foot or get a splinter.

The visit was smooth, quick, friendly and efficient. From the intake process to the flu shot from the nurse. I was in and out in less than 15 minutes.

Professional, courteous, and mindful. They knew i didnt have insurance, so they didnt order a battery of tests they knew i wouldnt be able to afford. The lab tech taking my blood samples had extremely stable hands, almost no pain during the whole encounter, and the doctor i had was insightful, patient, and had good bedside manners.

Nursing staff is great, but over shadowed by the rush and rudeness of one of the doctors.As a whole, rather unhelpful. I gathered the impression they care more about dollar figures than aiding individuals. I will not be returning to this clinic.

They are efficient. There was very little waiting. The entire staff was extremely friendly. I was also very satisfied with the care I received there.

I appreciate the whole staff with their friendliness as I am always nervous with drs and everyone seemed to take any and all questions seriously. The nurse who took my blood has to be the best by so far on taking blood and normally anyone else never gets my vein on the first try much less I didnt feel a thing! Will use your services again in the future.

Dont want to assist you by phone. I would not recommend anyone to think about going there.

My Second COVID Test at Patient First facility and both times have been very easy, fast, and the staff provide World Class Service.

Loved it and they get patients in and out very quickly and are still attentive to your needs.

Quick service. Treated with respect.

Every time it takes around 4 to 5 hours to see a doctor.I had an appointment for a follow up. It sucks.Disappointed with this patient first location.

As with any visit at Patient First, I was greeted with kindness from a warm and well knowledgeable person. My entire experience was absolutely exceptional and thats pretty much youre asking for when youre not feeling your best. Thanks Patient First, for putting me first.

Waited a while to be seen and they couldnt even help me! doctor and nurse was very nice but the other staff cared more about there conversation then helping.

The staff is very friendly and courteous doctors too but I can’t take the wait time my last visit was 1 hour and 55 minutes and it was not busy I am over 60 I want to get in and out by an hour

Dr. Santa is great! You can tell he really cares about his patients.

I ended up waiting in the waiting room twice (pre-check in & pre-screening) with a Covid + person. I think there must be a better way to see patients without asking them to wait together indoors even if they wear masks. Recommend having people with known exposure to covid wait in their cars. Also, I came in for a Covid test as well and was denied a rapid test even though I had two of the symptoms and I’ve been around two people who tested positive. I met with three separate medical staff as part of the check in process (which seemed senseless) and none of them were wearing full PPE (they wore masks/robe, no gloves or full face coverings). I would not recommend this urgent care bc I don’t think they are taking necessary precautions to protect the staff and I feel like going there may have exposed me more than necessary.

Five stars all the way! Last night I suffered a severe allergic reaction, including swelling of my throat and tongue, with hives all over my body. At Patient First, they took one look at my swollen face and hustled me to the back for immediate care. The staff, particularly Laura, RN, alleviated my anxiety by providing attentive, professional care. The kind MD on staff (Dr. Paver, I believe) ordered up medications that decreased the swelling and got the histamine reaction under control. I was in and out of there in about twenty minutes, and went home to sleep off the Benadryl. I highly recommend Patient First on Battlefield!

Monday August 10, 2020 I fortunately had the good luck to be treated by Patient First. The entire experience went like clockwork from signing in too receiving my much needed medication at a discount. Being older and diabetic I was in need of a follow up appointment with Dr Nguyen on Wednesday August 12, 2020. This doctor is so well equipped too handle anything and everything that comes her way in todays complex world especially pertaining too medicine. I desperately needed outpatient sergurey totally recognizable too Dr. Nguyen. Not only did she perform the surgery in a totally skilled manner, she also has the intuitive sense to make sure that I was comfortable and completely relaxed and in good health through the entire procedure ! I am so grateful that this Doctor recognized the need for me too recieve immediate attention and would advise everyone not feeling 100% to definitely not hesitate to be a Patient First ( patient ) !

Entire staff is very caring and professional.

Everyone was caring and friendly. The doctor was knowledgeable and there was no wait time. Thanks for your service!

The staff was fantastic. Dr. Pascoe was knowledgeable, friendly, and helpful. My visit was good.

The staff was awesome and respectful

My kids and I were seen in January for upper respiratory infections & strep. The waiting room was packed - this flu season is not joke. The care was excellent, and all the staff were very kind and accommodating. They really try to get everyone seen in a timely manner, yet the consultation with the doctor never feels rushed. The nurses are all wonderful. When in need of an urgent care, I recommend Patient First.

This location is the best I’ve been to so far compared to other patient firsts I’ve been to. The wait time was short and I got the treatment I needed quickly and efficiently. Everyone was very nice and professional. I spent a total of 1 hour from walking in the door to leaving with the medication I needed in hand. I will be going back in the future if needed. Would definitely recommend.