Dr. Miller is the worst doctor I have ever experienced in my life. Rude, nasty, and does not care or listen to her patients. Instead of directly speaking to me she has her receptionist call me with passive aggressive, nasty notes she leaves. She put me on a medication then did not have any openings for months so when my refills ran out she cut me off of it. I have tried multiple times to see her to get back on it and either no one contacts me back or she has nothing open. Then she claims I was a no show, and has all of these rude things to say in her notes that she has her receptionist read out to me. I have never in my life encountered a doctor like her- SO unprofessional. She let me go off my meds and had no openings to see me. So I was forced to go off. If you aren’t a caring person maybe healthcare isn’t for you. However, the woman who called me was extremely kind and sweet and was happy to calm me down and actually talk to me like a human. I really appreciated that.

Beware, Dr. Ramirez resorts to surgery way too fast and will say that surgery is the end of the road or your last resort. For me, it was not. I left Dr. Ramirez after declining another surgery and my new doctor ordered a test immediately and found what was causing my problems, on the 1st visit. Dr. Ramirez jumps to surgeries WAY TOO FAST. BEWARE!!!!

Susan was so helpful and went out of her way to assist me at check in. I really appreciate the extra mile she went!

Poor clinical performance might be difficult to assess but in general any action or inaction by a nurse that puts a patient’s welfare at risk must be addressed.Each nurse—including office manager(s), doctors in charge— has the responsibility to ensure nurses are competent to practice nursing.In my case, the cooper physicians and the office manager on-site at 1103 kings hwy, cherry hill, nj failed to address an serious medical gross misconduct and discriminatory complaint with the LPN (low level) Michelle assigned to Dr. ROY. The nurse and the facility patient relation department concealed her identity, thus, it can not be reported to the State License Board.Not sure when, the law in New Jersey started to allow an LPN to give poor medical advice to the patients over the phone and without consulting with an Advance RN or the Doctors.I highly recommend everyone to stay away from all Cooper facilities and the doctors who is letting these nurse make medical decisions for your health. Taking medical advice from a LPN is no different then taking advice from a hospital room cleaning technician or food runner.Furthermore, dont waste your time with the Patient Relations Representative they are just as useless as their higher chain of commands. They will just get a feedback from you and close your complaint.