Ms. Shavon Silvers is an amazing social worker. She taught me so much and helped me learn how to apply it in the real world! I could never be thankful enough. Nurse Kelly is an amazing role model , and helped me guide my way through as well. :)

I lived there for about a year back in 2009 or 08. I was one of the special cases and a ward of the state. I spent at least 75 percent of the time sitting on a concrete floor or in a quiet room. If you dont behave this is the punishment. And its like jail having to wait for a social worker to decide its time to come get you. There wasnt a lot of supervision and the staff were emotionally abusive.

I need help with my grandson which I have custody he is 14, and in a crisis, I need help but reading all of these reviews I just dont know. Please convince me this would be good for him, hes got alot of anger from his past, he is seeing a therapist, Im at a road block. He needs some serious help.

They didnt help half of the staff I was with they were out right rude and seemed to not care I wouldnt take anyone here

I was there for at least 5 days october 2019, probably the best time I’ve ever had, I left so happy and energized. I think about that place sometimes and I was just having a good time, the food there is good and the cafeteria has a lot of windows and sunlight, the lunch ladies are so sweet, the staff is amazing and caring, I loved it a lot. They actually care about the people there, they take lots of precautions and entertain people there, the staff is easy to get along with and you can just tell that they want to be there. I recommend this place 100%

This is one of the worst mental hospitals for kids! From lack of treatment and not listening to parents concerns to changing psychiatric meds and calling a patient stable after 3 days of new medication and then releasing them before the new meds can be obtained because of prior approval is needed (and them not responding to the approvals in a timely manner) . Their concern is not for the child but how quickly they can get the child out and how fast they can bill insurance!

I was there from August 2020 until end of November 2020 in the subacute adolescents and the staff were absolutely amazing, they really helped me and I rate it a 5 one hundred percent

My daughter went there for like 5 weeks and saw doctor 1 time her whole stay, and ended 4 times worse while she was there, while we were told all was good and no problems, only too have her tell us everything she got away with and how she would pretty much do what she wanted and only get 15 min timeout. Think twice before send child here, depending on their needs!!!

I was in the acute adolescents unit in August 2020. It was my first time in a mental hospital, and I went in terrified after hearing about everyone else’s horrible experiences in mental hospitals, but I didn’t feel unsafe there at all. The nurses were incredibly kind and gentle with me from the moment I went in and I really liked almost all of them and felt super comfortable with them. It genuinely saved my life and I’m really glad that I went. The only bad experiences I had were with one of the psychiatrists who was very dismissive and cold with me when I spoke about my experience with dissociation due to trauma, and he told my mother I was a hypochondriac (which I am definitely not and now have a diagnosed dissociative disorder), an occupational therapist who was harsh with me and called me out for dissociating and looking absent during gym time, and a MHT who accused me of self-diagnosing and subtly shamed me for a conversation he overheard between my mother and I discussing borderline personality disorder as a potential diagnosis for me.Aside from those isolated experiences, it was overall a very healing experience being there and I thoroughly appreciated it. I would definitely feel safe going back there if I needed to.

The first time I went there when I was 11 years old and stayed til I was 12. Loved it. Very nice staff,the food was great and the adventures we had was awesome. I was in acute latency for 2 weeks then got moved to sub-acute for a few months. The second time I was there I was in acute adolescent for 2 weeks then got moved to RTC Lvl 3 downstairs. Both times I went to school and enjoyed my stay. However in rtc lvl 3 I had 2 girls that kept threatening me and kept bullying me. When I mentioned it to staff they moved me to another room. However one of the staff members from the first time was a nurse the second time. I recommend this place over any other place I have been. I dont like that they restrain kids but I understand if the kid is acting out or fighting other kids or hurting themselves. Other than that I love Valley.

I was here for around 8 days in July 2020. The staff is lovely and so supportive. If your child is in crisis or needs immediate help i definitely recommend parkridge, it’s the best mental hospital i’ve been to.

I loved my two stays here exectp there was one woman who just basicly neglected us i thik her name was mrs sylvia

I actually had a decent time. I was always in acute. I had been there about 20-30 times from 2013-2017. The only thing I didn’t like about it was the nurses day or night. I had a panic attack one day and couldn’t breathe and the nurses told me I was faking it. So I had to sit there in pain. OTHER THAN THAT, I had a great time. I always slept well, the staff members were so nice to me, the food is really amazing there. I recommend it as long as the nurses attitudes are changed.

Need to drug test their techs and speak with them about HIPPA violations.

My sub-acute stay was atrocious and traumatizing. when a “group reset” was called we were denied of our ability to leave the unit at all and were refused the adequate amount of physical exercised we were promised & didn’t have access to meal options as other kids.my most vivid memory of Valley was whenALL PROTOCOL WAS VIOLATED in the case of a mental break down type situation. a young black girl was placed in “the summit”(the lower hallway) she was having a non-violent panic attack with yelling and crying. this was expected considering her history. instead of leading her to the designated area for episodes like these she was placed in the summit, the doors opening to the hallway were shut, and were kept closed. this violation was mostly led by the nurses, with no help from a social worker or any kind of therapist. a much older head nurse who (from all my stay observations) had a history of being verbally and physically aggressive towards patients, yelled at her that “she could come out when she could act her age” this isn’t a direct quote as this was about a year ago but it was definitely along those lines. the girl continued to yell about how she was going to kill herself, how badly she wanted to die, and begging to be let out. despite these alarming claims, she remained locked in that hallway for at least 30 minutes and received no face-to-face help from the trained nursing staff or technicians despite her not being aggressive. she was left completely alone in that hall until she cried herself into a lethargic state. it was truly heartbreaking to witness and cruel. it violated direct protocol and definitely could have been a racially charged decision as all of the white patients were always assisted with deescalating their break-downs. little to no observation was given to the girl while she was in the hallway alone and the only time they decided to speak to her was to insult her (“this is how 3 year old’s act” “you are being so dramatic”) or make indirect threats to her (“if you don’t stop right now you’re going to be staying a lot longer than you already are” “you’re not getting passes anytime soon”) which only made her panic worse. this was the worst instance i experienced in sub-acuteover-all the staff was pretty 50/50 on who was good and who was awful but you figured it out quickly. one of the male “adventure therapists” (i really don’t remember what they were called) insulted me when i wasn’t physically capable enough to preform in his activities due to my disabilities. nursing, the older techs, and activity therapist were on such a power-high that you just had to nod your head and take their disciplinary lectures so you wouldn’t get in trouble. they shouldn’t be working with traumatizes kids. during an acute stay, i told an older tech that i didn’t understand his lesson and needed help processing what he was teaching, his response was to put me out of group and on “temporary treatment only” (no speaking to other patients). this was out of nothing but disbelief that i “questioned” any of his teaching. and was disrespectful. almost every other tech in acute was an absolute blessing and i accredit most of my recovery to them.the school building was the most terrifying trip of the day. since most of the groups were in the same building at once, at least once a day a patient would have an anger out burst and disrupt the entire school. it was truly terrifying. the yelling and the banging was disruptive enough but if they got physical, all hell broke loose and it put you on a fearful edge.they claim the daily routine is part of healing for kids that have no stability. there’s a difference between creating a stable environment and having a militant, schedule that made you feel like a robot programmed to go through the day.there were some good days and some bad days. pool days, movie nights, some techs & holidays were fun in sub-acute, but the awful unbearable moments wildly out weighed the good. i still have flashbacks & triggers to my stays there, to this day. acute is tolerable. sub-acute is a nightmare.

Stayed there 2 days till I had to to leave because of getting sick but half the workers were so rude and I felt more like I was in a jail than a mental hospital. One of the guy workers yelled at a girl for smiling and I felt like if I did anything I’d be yelled at. It seems like when we would have fun they’d get on to us like we weren’t aloud to do anything. The whole purpose of us being there is to get help and to feel better, not be yelled at for everything. If I ever had to go back to a mental hospital, it wouldn’t be this one.

I went a few years ago, and let me tell you this, it was the most awful thing I’d ever had to do in my life. I appreciated that I was getting help, but they had no idea what they were even doing. They thought I was bipolar, which I know now is absolutely wrong, said my my doctor, and they decided to drug me up on the highest doses on a lot of different medicines, and honestly, I think it made need more help from them. When I finally got to go home, I had so many different doctors appointments that I had to go to to get my meds fixed, and it took me months to feel normal again. I would not recommend this place at all, unless they’ve changed things in these past few years.

I was here for 21 days in 2015 in the sub-acute unit and I still have traumatic flashbacks. It was a very detrimental experience overall. The way the staff talked down to me, especially Stephan Belasco, was not therapeutic in any way. I vividly recall my social worker Erin Forgette telling me to stop my fake crying in her office. The way the staff consistently invalidated my emotions led to me concealing my emotion further and lying about how much I wanted to kill myself just so I could get out. Dr.McGuire was very callous with me and often would talk to others in the room with me about me like I want also present. Patients are all made to copy plans (mad,sad,worry, self-harm) repeatedly. These rote memorization tactics are not a useful teaching tool long term.The foods are very calorie dense and it is very difficult to eat a small enough amount of food so that you dont gain weight.I also observed stinkbugs present in the medical examination room.Im in tears thinking back to all of this. Please, if you are considering sending your child here as a last resort because you feel like you are out of options...DONT. The environment at Valley is conducive to learning how to hide your unhealthy behavior, not work through the underlying issues.

The subacute is amazing here. I was in it for almost 4 months and i don’t regret it one bit. The staff love their jobs and connect with us like our best friends especially the social workers. They really cared about our care and us getting the help we needed. I went in for suicidal attempts and when i came out that hasn’t crossed my mind once. They taught me to love life and how to cope and deal with negative situations. Definitely recommend if you are struggling.

I was here for about 3 months and it really helped there great people and they do great work the staff and workers are all there for you 24/7 they connect with you and become family they are super funny and amazing people and are great at what they do:)

My daughter was there she loved it! 100% better than Peachford in Atlanta. I hope she dont go back but if so thats exactly where shell be. I feel and know she is took care of and is safe.

Let me set the record straight here.Looking at a lot of these reviews, I’ve noticed that the majority of the low-raters either don’t like being in a mental hospital, or don’t know how it works. I stayed two weeks in the acute unit in late 2017, and here’s my input.The building was in good condition, at least upon my arrival. I can understand the bed complaints, but they don’t really have unlimited money. It’s better to prioritize things like medication and staffing. Furthermore, I’m a light sleeper, and I personally always slept like a rock when there. It was like a camp bunk bed-quality mattress.Addressing the privacy problem, it should go without saying that being monitored is regulatory in a mental or behavioral hospital, and I don’t think some people realized that. The staff just wants to make sure nobody gets hurt for whatever reason—there are many ways that can happen.Worth noting is that though some staff members can seem rude, it’s basically their job to do so. It’s necessary to have counselors who can comfort as well as those who can ground you to reality, and that’s where no-nonsense types come in. These guys aren’t jerks. It’s just their job to act stern, to maintain civil order. However, the majority of the counselors and the general atmosphere is very comfortable. Everybody at Valley is there to help you, remember that. It’s their jobs, and often their ambitions.One more thing that seemed to upset people, usually understandably, is the group chats. These can seem intimidating to some, and fun and light to others. The important thing is that it’s a necessary social method for understanding and discussing our problems, in order to move past them quicker. I’ve found that these are generally pretty chill; we sit down on comfortable chairs and just relax...but I really understand that some people don’t feel as comfortable speaking in front of a group. I’ve noticed the staff do a lot to help those occasional people, but a lot of work is needed from the patient as well, and it goes without saying that when hand-in-hand, these two sides work great together.Some other positive things worth noting are the clean environment, entertainment options, nice cafeteria and eating, comfortable seating, creative therapy options, and extra support from med staff.Don’t let the three-star rating fool you. Valley literally saved my life, and has done so for countless others. I’m an analyst, and have put a lot of thought into this. I personally think that if you type out a review in fifteen seconds and make more spelling and grammar mistakes than not, then it’s not valid.Don’t judge a book by its cover. This is THE place to go. Thanks for reading through this novel, I hope it helped.

Staff has been kind and courteous, the campus is beautiful, peaceful, clean and quiet. My child had a good experience. I was scared to come here based on the reviews, but 3 providers we trust and respect said this is where they would send their own child. Actually, the only place in TN they would recommend. Keep in mind the dismal reviews were probably made by disgruntled patients.

This was the best facility I went to! I was In facilities for two years and this place really helped to become a better person. The staff here are amazing and they truly do go out of their way to help the residents. I love this place!

I cant believe the bad things people are writing about this place. My 17 year old daughter has been in 5 different facilities and this was the ONLY one that actually made a difference in her life. They always went above and beyond to help me, my family and most of all my daughter. She was there for four months and came back a different child. They continued and have continued to help with any needs I have had.. My child has learned skills that she continues to use now that she is out. Ashley is the BEST and Dr. McGuire is EXTREMELY good at choosing medications. If you have a child that truly needs help than I recommend Park ridge 100%. They dont have one set of rules for all children, rather..... they individualize each childs needs according to whats best for them. It bothers me to read the reviews on here that are so negative. Obviously there is more to the picture and/or story than what is being said. I have seen bad facilities and Park Ridge is a VERY GOOD program that WILL help your child if they really need help. I cant thank them enough for everything that they have done.

Big Box Health care at its worst. This Hospital is very much concerned about the bottom line- in profits, that is. HCA is the largest Health care conglomerate in the States, and it shows whats wrong with healthcare in America today. This facility is not helping those harmed by Mental Illness. It is very much monotonous (going through the motions) but not looking at the core problems nor providing innovative ways of combating them. The Mental Health Crisis in America is Colossal, and our approach to it at Valley was sub-par at best. Many repeat visits are proof, and people should not be getting rich over these peoples horrific life circumstances and illnesses of the mind. A special shout out to Miss Mindy who fabricated a story about me breaking a rule and acting as the catalyst for my termination. You are a low down tool of management. My ex Manager has actively tried to prevent me from getting a job at one or more of the jobs Ive applied for. What kind of sick demented person would do that? Some Staff get away with everything, and some people get randomly grouped in with their hit list.I was on the latter...

The staff was absolutely wonderful. Very helpful, attentive, and caring. They were extremely professional, but were friendly and charismatic at the same time.The repetetive schedule and workbook certainly arent for everyone but I found it extremely helpful and comforting to know what was going to happen every day and to be able to write everything down.

Nurses are VERY loud during the night. social workers were hard to work with and i was diagnosed with 3 disorders and put on 4 medications within 18 hours while i was there. there was absolutely no privacy which is what a lot of people need when going through a hard time. they hand out worksheets and expect them to help. “group therapy” was a joke. if you want to help people get one on one time with each patient, no one wants to talk about their thoughts and past in front of everyone. they’re also charging my grandmother 30,000 dollars for my four day stay.

I give this place 4 stars only for its too low of tolerance on some things.If you dont like to take medication they force you to take it or you have to complete the full program which is 6 to 12 months then they make you go to another program and complete it.Also level 3 and 4 is full of teenagers,fights are going to happen.I understand punishments should be required but being disrupted and sent to a higher level facility, now thats far fetched.And I also dont believe every kid should be diagnosed with some sort of bipolar disorder(I know some kids did have bipolar but not all of them did).But besides those complaints I would have to say this place helped me out alot I was there for 8 months the time was worth it.I had great friends,staff and nurses there that took care of me.Food was great!I had an eating disorder and they helped me overcome that and i gained wait.Thank you all for your help.

I just wanted to see if my boyfriend is in this facility or not. I get the whole confidential and stuff, so is it okay if I could send him a letter?? I know ALL about that yall have to read it, trust me Ive been to facilitys before. It says nothing more that I love him and he needs to get better. But its stupid because I already sent it but I dont know if hes there yet or if thats the place hes going. Um any staff members there, help?!

I have been here three times. All of the times were fine. I didnt see any favoritism, criticism or abuse? The staff was actually quite nice. However, a certain administrator called me annoying whenever I was quiet while playing a game while the other kids were talking and having a good time. He later then lied that he had said that to me and made me look like an idiot.

Please do not take your children to Valley. Ive been debating on whether or not I wanted to take the time to review, but decided that if it could help one family make a better decision for their child by not putting them here for treatment it would be worth it. When I was 16 I was dealing with ptsd from childhood trauma with severe self harm. I was struggling with horrible anxiety, panic attacks, and suicidal thoughts and actions. I am now 21 and to this day I still have flashbacks, nightmares, and horrible anxiety about and thinking about my time I spent at Valley, and I was only there 4 days before my parents demanded I was released, after battling with the doctors there to allow them to take their own child home.In the adolescent unit you are kept in a small room with all the other patients, all day long, filling out sheets of paper often called mad plans or sad plans, which are worksheets, essentially busy work to do so that you dont lose your mind staring at the wall. If everyone is on good behavior, you may get to go outside, or do a craft or board game. But only if youve all been quiet and cooperative all day. You are absolutely forbidden to make friends or bonds with the other kids, if you tried you were separated on different sides of the room and it would be quiet time. It was absolutely demoralizing and dehumanizing.If it was just that though, I would let it go. But it wasnt just the policies, it was the supervisors who made it horrible. One woman in particular, Ms. Mary, was especially unbearable and traumatizing. I PRAY she no longer works there, but her being there in the first place, allowed to behave as she did, is a good indication of what Valley considers OK. She was clearly high on a power trip. The day i was there that she was our supervisor we had been on good behavior, and the younger kids wanted to play a board game really badly. Another girl about my age and I casually said we just werent in the mood to play. There were enough kids to play the game without us and we were not being disrespectful at all. Well Ms. Mary was furious that we wouldnt play when she told us to, even though that just meant we were going to sit on a couch next to everyone in the same room. She made the other girl and I STAND in the hall, on opposite ends of corridor, for TWO HOURS. She told us that we were in trouble for acting entitled. We were not allowed to sit. We were not allowed to talk, we were told to stay completely silent until she came to get us. I am not exaggerating. By the second hour we were both crying hysterically, I was having a panic attack because my legs hurt and I wasnt even being allowed control whether or not I could sit down. To make matters horribly worse, when Ms. Mary came back out to get us she notified me that while I was outside the room, she took the liberty of taking my personal diary from where I had been sitting, and read the entire thing. She told me that some of the content I wrote about (the fact that I was sleeping with my boyfriend, now husband, something my parents already knew and were addressing themselves) was against Valleys policies. It was absolutely one of the most violating things I have ever endured. She stood there and announced this to everyone within earshot, absolutely shamed me for the fact that I had written that I was sexually active, took my diary (I never got it back), she told me I was in a lot of trouble for writing it while I was in inpatient, even though I had written it months before. It was so devastating and horrible, I had a horrible panic attack and was put on suicide watch. I told the main doctor what she had done and he said it wasnt OK, but nothing was done about it. Having my rights and privacy violated in that way that day was scarring. This is only one example of many I have but dont have room to share. I am now a healthy adult and mom, but Valley has been another trauma to overcome on top of my others.Please, dont send your kids to Valley. Save them the trauma and find somewhere who values actually helping troubled children.

As a teenager, of course i didn’t want to be in valley. i was set in my ways and just wanted to do whatever i wanted to do. despite my stubborn ways and just being a teenager in general. my trips (ranging from 2013 to 2017. multiple all but one in acute. the last was in subacute, for 5 1/2 months.) to valley weren’t helpful at first but that was because i wasn’t keen on the idea of getting help. the more and more open i became to help the more and more i received help. the staff are honestly some of the kindest people i’ve met, sure some of them have their moments but they’re there to help their patients and that is exactly what they do. the hospital itself, was fairly clean and the nurses were also very kind and helpful. again, some of the nurses also had their days but it was obvious they also tried their best. my best experience was in subacute. i was very upset being there at first but once i realized the staff only wanted the best for me and to help me get better and get out of valley and stay out i became more comfortable. they were understanding. the medical staff/nurses in valley did put me on a ton of medication that i didn’t need to be on but that wasn’t a concern until i got out and realized i needed to not be on many medicines. over all, valley helped me a lot and i am very grateful for the help i got. from being 13 to 16 and very in my own ways, to now being 19 and VERY grateful for the help i received at valley. i know the staff will never see this but this is a big thank you to all of them for helping me. because i needed it and they provided the help.

Horrible

This place is all about Kin Folk. If youre related, connected, friends with outside of work, theyll keep you. (Especially if youve got connections in administration ;) Otherwise, forget it. Keiths mean, Bris bummy, and poor John, well, he deals with the brunt of it. If you want to last here, you better kiss up. I had the opportunity to snitch on a co-worker who was asleep and I didnt. It bit me in the backside. That worker is still there- with some of their most vulnerable! Shame. Also, be ready for Drama, gossip, and the usual stupidities of the workplace. Do yourself a favor, skip the application here. Apply at Erlanger, Tennova, or other Mental Health Facilities, Youll thank ole Ti.

Absolute nightmare fuel

They made me realize how life is amazing. I never felt unsafe. I also enjoyed treatment. Love Kayla Akins and Kya T.

The staff teach the children how to rehearse what they are told to say. The staff lies in court, and will single out a child so they can have special privileges like...... social media, and private time with the staff at the pool with no one else around . This is a very bad place, and the staff is not fit to be around children. Child abuse at its best.

This place is horrible absolutely horrible the staff is loud at night conditions are horrible they wake you up at 5:00 AM to take medicine and they wont let you go back to sleep. Food was never good I was here when I was there in first grade and they treated me like trash every single day. They judged me for my actions and showed me no respect whats no ever. Horrible place and horrible staff

Great place to work and great teamwork! Everyone is quick to help other and come together to ultimately provide excellent care to the patients.

I see all these bad reviews. But I was a level 3. The staff, counselrs, nurses, and everything always done the best. Miss Vonn, Erica, Jessie, & Cassandra never played favorites. It was more about those who were improving. If you sit and disrespect the staff, of course there is reprecussions. You go to school. It really helped me with my anger. You get to have fun like a normal teen too. My counselor was Brooke Rudnick, & my grandma was extremely sick. A week after I got there, she worked with my DCS worker and everyone involved in the decision, and I got to go see my mamaw. Then Brooke was very understanding a week later when she came in and saw my reaction when she told me my grandmother passed. All of us girls were like a family. You ate well, if you felt like something was wrong with your meds or something they were open and ready to talk. They listened, & didnt play it off. I loved it here. Mr. Ernest, uncle Ernie, he was amazing as well. I cannot thank you guys enough for helping me, during a time I was out of control. You definitely helped, especially in a very safe and nurturing way.

I went at this place a few months ago for a total of 4 weeks and while i was there the nurse group with the blonde woman as the head, cant recall her name, was always rude and condeseng and they seemed more interested and talking to eachother than paying any mind to any questions or concerns of the patience.Also during my stay i never ever saw my social worker during the duration of my stay till the end of both of my closely timed stays in the hospital and i was lied to that i would see her the next day.Staff also lied to the next hospital saying i broke things and tried to hurt myself when i did not.My Dr. Who i do remember the name of but will not mention is supposed to be the best docter here seemed to be far more interested in filling me with as many meds as possible and seemed to have financial motives though that may be unfair but at the time i wondered.The ammedities are not that bad actually as i do understand by state law many items that would provide intertainment arent allowed due to them being easily weaponized. Also the food is pretty good.Overall this hospital isnt terrible espicially when compared to other hospitals in America if you have the right insurance. I mean hey ita better than the next hospital i lve been to.

Poor communication, ZERO information from doctors and staff.. please if you have another option use it.. i would take my kid 500 miles before going here... insurance would only pay for 7 days but then the staff was rude about us taking our kid out at day 7.. they are ONLY about the $$ and care nothing of a childs well being.. social worker and doctors did not return calls for days.. this honestly was a complete disaster..

Ive been there once and Ive seen a cockroach crawling on the floor. I went to go tell someone about it and they told me to go back to my room... Than they also kept giving me different meds. I remember pointing out I had the wrong meds and they told me to take theme any ways and beat it ...... Staff members tell you, you will get out on day 3...... I got out on day 6.... Anyone that wants to take your kid here you might want to reconsider.... Crying wont even get a staff members attention... Just a get over it and stop crying... Anyone that gave theme a 5 star rating.... You were probably a parent..... Get your kid to tell you everything.... There was even a Jewish kid that had to eat pork..... Now thats sad.... But its only the truth.... Thanks for reading.

I was there for five months i have been on the acute and sub acute unite the staff cares for you but they do put down their foot down when needed sometimes it was over whelming but it does help a lot i am doing better than i was before i came to valley the only thing i told them not to put me on a specific med and they put me on it and its not helping..

Jazavius mclemore and they treat your kids like they r stupid dum bad and they bet your kids with swichs i have been there im telling u do not want to take your kids there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Our experience was negative. Our son was brought there. He was suicidal. He was made to feel like he was in trouble. they told him when he quit saying he wanted to kill himself he could go home. That was wrong. We want him to tell us that. There were bugs on the wall and when we reported it, they said they could not get rid of them. We only got to see him once per day. He shared a room with a boy who stabbed his sister and he was scared. The staff was not well trained and they were rude to us and the children. Also, our son came out in someone elses clothing including underwear. He has autism and did not know the difference. We checked him out due to all this. I almost called the cops because he was practically abused. Dont take children there unless there is no other way.

A bunch of racists people if you are a minority stay far away from this place. Cydney, Nancy and Joanne are the queen of racism. HR is awful, Horrible place they dont even deserve a star.

Went twice and horrible experience. /please/ do not put your child here if you have control over it.

The staff is extremely loud at night and are way to hard on the kids

My sister was sent there from Vanderbilt psychiatric hospital and she told me that the staff had special treatment to certain patients and it was taking away from her working on herself and the staff were very rude to her if your child or family member has mental illnesses I encourage you to find an other facility

Good people

Great place