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Downtown Dental - William E. Webb, DDS
541 W 21st St, Chattanooga, TN 37408, United States
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De
Review №1

I have never enjoyed coming to a dentistry office as much as I enjoy coming to this place! Chelsea, Stephanie, Sheldon and Dr. Webb are so so wonderful, the atmosphere is GREAT, the vibe is awesome… I couldn’t ask for a better experience. I’ll definitely be a patient here for as long as I can be!

Ca
Review №2

When I was a child I was taken to a Dentist that hurt me. I had been scared every since. Then 37 years ago I found a young Doctor Webb. I was so scared to see him. Doctor Webb is so caring, passionate and takes his time. He is always asking if you are ok? I now take my daughter. One thing that impressed me about him, his staff stays forever! That says a lot about the Doctor. You will NOT find a more professional staff. They ALL are the BEST!! Thank you for keeping my teeth beautiful ❤️.

Me
Review №3

I love Downtown Dental! Dr. Webb and all the staff take good care of me. I always recommend this office to my friends and family 😁

Ce
Review №4

I have been an established patient for more than two decades…I have never been disappointed in my professional experience with Dr Webb or Laurie my hygienist. My care has always been above par. Therefore my rating is only for the lack of communication and nonprofessional treatment regarding Pam and her curt way of telling me my insurance was no longer in network. Recently I went in for my routine cleaning only to learn that my coverage had been dropped out of network by the office staff. Now, I had no idea I was not covered until I was there as no communication had been afforded me regarding such.I learned that my value to this practice is only as good as the dental insurance card I hold and when I contacted Ameritas I learned it was the office that dropped out and this was confirmed by Pam when I called to question.It would have been nice to know that my coverage has changed due to office decisions and communicated to me before I was blind sighted at my appointment. Very disappointed by the lack of professional courtesy and respect for a long standing patient.Laurie will have hard shoes to fill! And my personal relationship with my dentist lost due to this situation. It is a very poorly executed practice…one that I hope will be reconsidered in the future for long standing established patients.Thank you for your response; however, when I spoke to Pam (front office manager) and told her I was mostly upset about no one alerting me as to the change. She never said anything about a letter going out. I think she would have known. I asked her why my carrier was dropped? We’re they slow pay? She said Cari snd Dr Webb made the decisions as to who to keep.It is funny that I get billing… reminders … but no alert as to coverage changes. My daughter who lives elsewhere and had different coverage suffered the same fate.., no letter… dropped coverage. Coincidence? Or actually no letters ever went out. My conclusionI would like for you to resend that letter to my home address. Thank youCarolyn (Ceci) Dodd

Au
Review №5

Dr. Webb and Laurie have been taking incredible care of my teeth for over a decade! They are like family. They truly care about you and work so hard to give you the best care. Ive always felt comfortable there even in situations when I knew I was about to get a shot in my gums lol.

To
Review №6

Dr Webbs practice, Downtown Dental, makes going to the dentist something you dont need to dread! Great location, great office, friendly folks, and most of all, high quality dental care make this the best dentist office in our area!

Ke
Review №7

20 year+ patient. Great staff, great care.

M
Review №8

Dr. Webb listens and does a great job on my dental worn. His team also does a great job and they are all super friendly and knowledgeable. Have been using Downtown Dental for years and have referred several friends.

Ei
Review №9

I absolutely love my DDS office. Laurie is my hygienist and shes so sweet and very accommodating.

Wi
Review №10

Great location and new building. Everybody is nice. Stephanie and Dr. Webb are the best!

Ma
Review №11

Best Dentist and staff, hands down! 👏 Always enjoy my visits with Dr. Webb!

De
Review №12

Ive known Dr. Webb since I was a little girl. Hes always been such a great person and Ive always trusted him as my dentist. He does the best dental treatment!! He and his staff are awesome!! I will continue to recommend him to everyone I know.

LR
Review №13

Dr Webb, (and Laurie), are the best. Have been going to Dr Webb for years.

So
Review №14

I was looking forward to this appointment because of how amazing the service is and it wasn’t simply that again. I love going here and receiving quality feedback on your teeth and any improvement that can be done. Also the reassurance that what you’re doing at home to keep your teeth healthy is awesome too! I highly recommend this dentist to anyone.

Ly
Review №15

Today I went to the dentist for the first time in maybe ten years. I was extremely anxious and self conscious, but Stephanie was patient, non judgmental, and so kind. I am so grateful that I was able to receive care in such a welcoming setting and instead of being afraid of returning, I am looking forward to my next appointment and the improvements I can make.Dr. Webb was also very friendly, took his time to chat with me, and prompt.

Da
Review №16

Best dentist in the world and the hygienists are phenomenal.

No
Review №17

This dentist is AWESOME! Dr. Webb and the staff here are amazing, and make you feel right at home. They all greet me by name, and are always able to brighten my day! The time I spend here is enjoyable, and they clean my teeth and get me out on my lunch break! They do great work, and I would recommend them to anyone looking for a great dentist.

L.
Review №18

Beautiful office. Great people. And if you can’t get along with Dr Webb and any member of his staff then you really need to take a long look in the mirror.No waiting and very efficient use time.

Fr
Review №19

I’ve been going to Dr. Webb from day 1. He and his staff are amazing. I can’t say anything but GOOD things about Downtown Dental.❤️❤️ I give them 5 stars. They are kind, considerate, and each one is very Special. Dr. Webb is an amazing dentist. If your new to Chattanooga, I highly recommend this Dental Group.

Ab
Review №20

Downtown dental is the best ! We love Dr Webb and Stephanie ! They are all wonderful ! I am So thankful for this office 😊

St
Review №21

When I hear people say they dread going to the dentist Im so confused. We have been using Dr. Webb for YEARS. The staff is always so friendly and they treat you like family. I cant imagine ever going anywhere else. My daughter now drives three hours to go to the dentist because she refuses to use anyone else. The entire staff is wonderful!

Bl
Review №22

Dr. Webb is always personable and I love the staff as well. I see his hygienist Laurie & I absolutely adore her as well! I started seeing Dr. Webb & the Downtown Dental team over 5 years ago due to an urgent issue & they made sure to get me in ASAP & continue to act with urgency on any other issues that come up. Highly recommended dentist!

Al
Review №23

I absolutely love Downtown Dental! Dr Webb and his staff are always so sweet and welcoming. I’ve been with them for 10 years and have always been happy with the results.

Ki
Review №24

Stephanie is fabulous. My gums are never sore after a cleaning, and she is so gentle. Dr Webb has done a filling on a very sensitive tooth, and I never felt any discomfort during the procedure. I was numb, and he was gentle and patient. If you are looking for a dentist and a hygienist, go see Dr. Webb.

As
Review №25

The staff at Downtown Dental is warm and friendly and makes every visit very easy from start to finish! I have been a patient since moving to Chattanooga 3.5 years ago and feel very fortunate to have found such a wonderful dental group so easily. Stephanie is a fantastic hygienist and the new location is great! I would highly recommend Dr. Webb and Downtown Dental.

Ra
Review №26

My first visit today, the best I have ever had as far as dentist offices go. Awesome staff, fantastic space, so thankful!

Je
Review №27

The team at Dr Webb’s office is incredible! They do a fantastic job of making you feel like a friend not just a patient. Stephanie is terrific! I have been going to Dr. Webb for 15 years. I wouldn’t go anywhere else.

Pa
Review №28

The dentist, Dr. Webb is gentle, smart & runs an efficient office. He i is experienced & personable & so is the staff. The new office is great & thank you - they kept some exam rooms with bowls in which a patient can still spit! I love that!

To
Review №29

Best team around! Professional but friendly they really make you comfortable. You get more than just the feeling like they have your best interest at heart, you know it.

Cr
Review №30

Great dentist! Always takes care of my teeth and fits me in whenever I have problems. Wonderful assistant :) and all around awesome staff and a great new location!! Highly recommend

Ch
Review №31

Great office with the most amazing people. Dr. Webb and his crew of personable hygienists make going in for a check up a wonderful experience. Professional care, current technology, eclectic decor, and friendly staff equals five stars all the way.

Da
Review №32

Super friendly Staff! Quick service. Dr. Webb is very nice and friendly. The downtown location is convenient for work, and the office is new and nice! Highly recommend.

Sh
Review №33

My family has been seeing Dr. Webb for the past 25 years. He is the most honest,kind, knowledgeable, warm hearted person. He’s the only dentist I trust, everyone of my friends that I’ve sent to him is now a patient for life. It’s so hard to find an honest doctor, but look no further, you’ve found him!

jo
Review №34

Love going to Dr. Webb’s office. The staff is so friendly and knowledgeable. I feel confident they will take care of me and my teeth. Highly recommend Downtown Dental.

De
Review №35

Had appt. today with Dr. Webb at his new office location. Love it! Its modern and welcoming and in the perfect location - easy access and ample parking. The staff was friendly and professional. Stephanie was my hygienist and she did a great job! Thank you!

Di
Review №36

Again Dr Webb and his staff were totally Awesome. I broke off a part of my bridge and was terrified that it would have to be replaced and some have to be replaced BUT Dr Webb did a Fantastic job of saving mine. Thank you, thank you Dr Webb and staff!!!!!

Ba
Review №37

Dr. Webb and his staff are fantastic. Everyone is friendly and professional starting at the front desk and continuing to the hygienists and assistants. Great new office, too!

Pa
Review №38

Dr Webb and his hygienist Laurie have been caring for my teeth since for better than decade. I’ve had great experience professionally from both of them. More than professionally, I look forward to coming in every 6 months and having a check-up. Both of them and the entire staff is fun and welcoming. The new space is state of the art and on the Southside is in a great location easily assessible from the office and my home.Can’t wait for my next appointment!

La
Review №39

Dr. Webb and his staff keep it fun, professional, and knowledgeable! Warm and friendly vibes throughout the office that leave you glad you went to see them for all your dentistry needs.

Fe
Review №40

My daughter & I both have been patients of Dr Webbs for about 8 years now. Dr Webb will go above and beyond for his patients and all the staff is super nice! They make you feel like family.

Am
Review №41

Professional and courteous staff. Ive been seeing Dr. Webb since I was 15 years old and I am 47 now. I dont want to see another dentist. He is awesome!

Sa
Review №42

I called Dr. Webb’s office to get an appointment for a toothache. They quickly worked me into his schedule and diagnosed the problem. I would recommend Dr. Webb to anyone. He has a friendly, knowledgeable staff. If you are looking for a dentist or looking to change dentist, please consider Dr. William Webb.

An
Review №43

Dr. Webb was very personable and makes you feel like family. Staff is also just a nice. The new office is very up to date and in a great location .

Pr
Review №44

I have feared and hated going to the dentist since I was a small child. I had some bad experiences throughout my life with dentist, that is until I found Dr Webbs practice. His staff members are so friendly, knowledgeable and inviting. They make you feel at ease from the moment that you walk through their door. I had some issues that were an uphill battle and Dr Webb has resolved them all! I cannot possibly recommend this dental practice enough!

Ja
Review №45

Best dentist around! Way better than anyone I’ve been to. No pain at all during my procedure!

Al
Review №46

The whole staff at Doctor Webbs office is so nice & I love the new office!

Bi
Review №47

Call to make a first time appointment but I have a phobia of the dentist and ask they call me something in and they refuse and said they don’t do something like that . Dental phobia is a real thing

Sh
Review №48

Friendly staff, beautiful new office. Great experience

Ke
Review №49

Awesome group of people!!! Been going to dr Webb for over twenty years now and wouldn’t go anywhere else!!!

Sa
Review №50

Friendly staff. New location is fabulous!

My
Review №51

Dr. Webb worked me in as a new patient last year when I had a toothache. I have been back twice for cleanings. The staff and Dr. Webb take the time to talk to you and answer your questions. Im glad I found them.

Va
Review №52

Had a great experience!!! Dr. Webb and his staff are awesome!!!!

Di
Review №53

Very good yes yes

Information
5 Photos
53 Comments
4.8 Rating
  • Address:541 W 21st St, Chattanooga, TN 37408, United States
  • Site:http://downtowndentalchatt.com/
  • Phone:+1 423-267-9189
Categories
  • Dentist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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