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howardandhowarddental
1321 Virginia St E, Charleston, WV 25301, United States
Comments
Mi
Review №1

My experience with Dr. Matt and staff truly exceeded my expectations. From the minute I walked through the door, everyone was so friendly and welcoming! I was impressed by the level of professionalism and care that I received from Dr. Matt and his staff. They were so kind and accommodating. I appreciate the time that Dr. Matt took with me to explain the solution for my problem. He definitely demonstrated outstanding professional standards and knowledge which immediately put me at ease. I am looking forward to my next appointment because I am confident that I am in good hands. Needless to say, I would recommend Howard and Howard Dental.

De
Review №2

Dr. Stump and her staff made my experience with getting Senior Invisalign retainers easy and affordable. Each step along the way was fully explained and done with great care. They carried out safety precautions for Covid-19 at every visit. Making payments kept my expenses manageable. I am extremely happy that I was their patient.

Ja
Review №3

I had a good experience. Everyone is so friendly and helpful.

Da
Review №4

Dr Jaqueline and Brittany were super. No pain at all for a tooth extraction. Super nice, the staff strives to make you feel comfortable, they don’t treat like a patient, they treat you like family!

Sa
Review №5

I had not been to the dentist for several years as I have had unpleasant experiences in the past and was nervous to make an appointment. One of my colleagues recommended Howard & Howard nd I was extremely pleased with my decision to go here. The staff was friendly and were non-judgemental that I had not been to the dentist in years. Dr. Jacqueline Stump was kind and made me feel at ease. She ended up fixing some of my fillings at another visit and I barely felt any pain; I was impressed and grateful. I have now recommended this dentist to several of my colleagues and will continue to do so. 10/10 will continue to go here.

Ji
Review №6

Highly professional, competent doctor and staff. Everyone was courteous and caring. Cant recommend this practice enough.

Ja
Review №7

VERY IMPRESSED ! THEY TOOK THERE TIME MAKING SURE I WAS COMFORTABLE EXPLAINED EVERYTHING IN DETAIL WONDERFULL EXPERIENCE

sh
Review №8

Definitely the best dental experience Ive ever had! Staff and Dr. Stump take excellent care of their clients and will now be a lifelong customer. Shawn

Mi
Review №9

I’ve been a patient of Howard and Howard for almost 20 years and have always felt appreciated and treated kindly! They do a great job, AND recently the office had a nice little facelift.Looks great guys!

Ma
Review №10

I have been extremely satisfied with the dental work performed by “Dr. J” (Stump) and all the staff at Howard & Howard. They have made me feel welcome and valued since my first visit. I have had several procedures done in the past 6 months, and their work has been top-notch. I feel like they always try to accommodate my needs, and they have given me a smile that I never thought was within reach. Highly recommend 😁

Mi
Review №11

Dr J and Nicole are so great to work with. I have Invisalign and they have taken their time every time I am there. They are professional caring dental group. The ladies in the office are very efficient and friendly every time I’m there! I am there every month and I have never heard anyone upset, neither a customer or an employee. It is a professional happy welcoming dental office.Michele Ratliff

Je
Review №12

Best dental office I’ve been to. Been going there 4-5 years. Never gave any problems. They always accommodate my schedule and are conscious of my needs/health. Really appreciate how they helped me turn my health around.

Er
Review №13

Great staff! Kind and efficient!

to
Review №14

Quality of service is great. I have been a patient for more than 30 years.

St
Review №15

Dr. Matt and his staff are very nice and helpful. They provide good care.

Je
Review №16

If your looking for a new dentist I would recommend this group! Dr J.Stump and her staff were wonderful and really helped ease any anxiety I had as well as helped create a plan for care that suits my needs.

Fr
Review №17

I’ve been going to Howard and Howard for a couple of years now. My dad was visiting from out of town and made him an appointment. He is very picky about his dental care but I assured him they were the best. He was thrilled with the result and says his teeth haven’t felt this clean in years. Thank you, Howard family!

Am
Review №18

Great service, very friendly staff. So happy I found this place!

BE
Review №19

They where great to work me in for an emergency even with being a first time pt - they also did not rush on me and took there time even thought i was a work in - i will be continuing my care with them - they where very knowledgeable also and called me back with answers to questions-i had Dr Jaquline

El
Review №20

Had my first dental appointment in years...From the time I walked in the staff was very helpful and polite. I highly recommend this place to anyone that wants to be treated good. Good service is hard to find. Thank you to everyone there.

Ru
Review №21

Safety is always a priority. Staff are always friendly and helpful. Staff and Dr. Matthew Howard are very H willing to explain procedures. There is even time for laughter with the patient . Highly recommend Howard and Howard Dental .

Be
Review №22

I love this dentist and the staff they are very nice. You couldnt ask for a better dentist me and my husband both see Dr.Mack he is awesome. I would recommend this dentist to anyone.

Bo
Review №23

Every staff member is so friendly and you don’t feel rushed when you’re there. I’m not usually a fan of dentists but I recommend this group!

W.
Review №24

Excellent service and even the hot towel treatment!! Professional staff and technicians. Keep up the good work!

Ce
Review №25

Howard & Howard rocks! Dr. J is the best. The whole staff is friendly and welcoming. I highly recommend H & H for your dental needs and Botox.

Na
Review №26

I have always received exceptional service at Howard & Howard. All the staff are professional & friendly. They have taken care of all my dental needs, crowns, veneers etc. I couldn’t be more pleased.

Di
Review №27

Been going to Howard and Howard 30+ years and would not think of going anywhere else.Office staff, past and present, are professional and personable. Make you feel comfortable and at ease.Seen Dr. Ed until he stopped practicing and now see his nephew Dr. Matt who stepped right in with great service, kindness and personality. He is so kind and nice. Yes, even says Thank You when asking you to close or open your mouth. 🤭😆Would recommend this practice to anyone.

Ma
Review №28

Excellent care and professional environment. Wouldn’t go anywhere else Dr Jacqueline is superb

Re
Review №29

I need to clarify that this appointment was for my husband, Roy Bailey, he has truly been impressed. He has told me several times about how well he was treated from the initial front office throughout the entire dentist visit. He said they were very knowledgeable and explained everything that the dentist was doing. Roy has found a dentist that he is sure will help him retain his teeth for the rest of his life. Thank you for a job well done.

Ro
Review №30

Excellent - Kelly was great

C
Review №31

I had gone to Howard & Howard for years, but had to leave their care about 10 years ago. The dental care I received from other dental practices during that time frame do not compare to the care I received and will receive from Howard & Howard in the future. So glad I am back.

E
Review №32

Definitely give Howard & Howard Dental a 5+. They went above and beyond what I would ever expect I was a week early for my consult and they graciously worked me in. I was treated by very friendly and professional staff. I saw Dr Matt Stump, and he was exceptional. I will definitely be going back to them as well as tell my friends about your services. 100% satisfied

Ed
Review №33

My experience with Howard & Howard Dental has been Great!!I have been to a lot of Dentists over the years - They do notcome close to the level or quality of service you get with Howard &Howard. I would recommend them to anyone..

Ro
Review №34

The young lady who took the X-rays was wonderful. She was great at making me comfortable. Dr Ed was also great. He went over everything and I understood what he was saying. Of course I missed Dr Richard because Ive been with him since he first opened the office years and years ago. I wish him success with his treatments.

Ro
Review №35

I am posting this for my mother Dorothy M Beckett. The treatment was great and the friendliness of Dr. Matthew and the Staff is the best we have encountered. Her dental needs are first priority and her personal comfort is also the best ever. She likes the care she gets here and isnt interested in going anywhere else. Thanks.

To
Review №36

Great professionals. Richard Howard started a practice with an extremely high level of clinical skill that has been replicated by his brother and now his nephew and niece. All are extremely talented as technicians and clinicians. I’ve been a patientfor 45 years and wouldn’t consider going anywhere else.The legend of Richard is alive and well. Tom Flaherty

Ju
Review №37

Every time I go in to Howard & Howard I feel like I’m among some of my greatest friends. I’ve always been given the greatest care whether I’m there for a quick fix problem or a deep cleaning my experience always leaves me with a bigger brighter smile. From the Doctors to the entire staff it’s great to place your confidence here and know you’re getting the very best care available anywhere.

Ro
Review №38

My appointment was rescheduled to September 1, due to Covid and Family Issues. I asked to be put on the Cancellation list, and to delight was called 7/5 for a 7/7 appointment!! It had been almost a year and Andrea was very patient and, as always, friendly with me. After my cleaning, Dr. Jackie had a tooth xrayed to keep an eye on. Always Professional and I know I’m in Good Hands ⭐️⭐️⭐️⭐️⭐️

As
Review №39

Great customer service, warm and compassionate staff.

Bi
Review №40

I was very impressed with this office, as all of the staff was very accommodating and polite... This was my first visit to their office, and I was treated by Dr. Matthew Stump, whom I must say was truly awesome... He seemed extremely intelligent in his field, along with being very thorough and very understanding, and willing to spend the time to make me feel comfortable, and feel confident that i will be getting the best in dental care... Thank You to this entire Dental Office... I wrote this earlier, and not sure as to why it didnt post, but I can now speak with more experience after having some work done on my teeth... I am a 62 year old Man that has a lot of issues with My teeth from years of neglect, and I truly feel I have found a Dentist, and Dental Office that really cares... Dr. Matthew Stump is truly awesome, and his work is truly taken serious, he cares and has mad skills in the Dentistry field... This Doctor, his staff and the entire office is positively 5 star in My book... Thanks to these people for the job they all do...

Ch
Review №41

Always great service and friendly staff

Ty
Review №42

The easiest trip to the dentist I’ve had in a while. Appointment was on time (actually a few minutes early). Office staff was professional and friendly. Huge props to Andrea & Dr. J for doing an awesome job - looking forward to being a lifelong patient.

da
Review №43

Dr. Matt and his staff are the best. Very kind and very professional. I won’t trust anyone else. Thank you guys for taking such great care of me

Tr
Review №44

Everyone there is wonderful from the time you walk in the door. Would not consider going anywhere else. They truly care about your wellbeing.

Ri
Review №45

I have been a patient of Howard and Howard for years. When I was in college, I had a root canal there in 1988. I was able to attend my classes and work my part-time job afterwards. They are very knowledgeable of the dentistry field. I highly recommend them for any dental procedure..I just had a tooth extraction yesterday and the bleeding stopped at 5 like Dr.Matt said. The swelling went down without ice. This morning there is some soreness but overall I feel fine.I highly recommend them for any oral procedure.

C.
Review №46

Professional, caring, high quality. Period.

Sa
Review №47

I’ve been a patient since about 1970. I’ve always been impressed by the professionalism and skills of the staff. They are also friendly and answer all my questions. I am grateful for their care.

Ja
Review №48

Staff and Doctors very professional. My appointment was on time and didnt have to wait. Very help full in continuing my dental care. Would recommend Howard&Howard to everyone.

Br
Review №49

Great dentist! I have never had a bad experience. Pleasant staff, knowledgeable doctors.

Mi
Review №50

The absolute best dentists in Charleston!! I go to Howard & Howard Dental for my regular check ups and Dr. Jacqueline did an awesome job with my Invisalign experience! 10/10 would recommend to any and everyone!!

Pa
Review №51

As always, everyone was very courteous,friendly, efficient, skillful and professional! Everyone always makes me feel at ease.

Co
Review №52

Very great dentist!!! The staff was Very sweet & kind🙏🏼 made me feel very comfortable

Ke
Review №53

The place to be for anything you need done. The staff is top notch just like the service. If you need any dental work done just give them a call and I guarantee youll be making an appointment.

Ka
Review №54

They are extremely accommodating with appointments and availability. I really appreciate the quick and genuine service they provide. Highly recommend!

Lu
Review №55

This has been the best experience with dentist throughout my life.

Ca
Review №56

Great, painless dentistry at Howard and Howard. Dr J is the best! State of the art office and always prompt, efficient appointments. Also a one stop shop for all your dental needs.

Li
Review №57

I recommend this place to everyone they are that good l wouldnt go anywhere else.!!!!!

Al
Review №58

Wonderful doctors and staff!!

Me
Review №59

I have been going to the Howards for years and will go back for many more! Their office is clean, their staff friendly and professional, and it is no nice to see Matthew and Jacqueline following in their Uncles capable footsteps. I would highly recommend to everyone!

Jo
Review №60

Good experience!

Ma
Review №61

From the moment you step inside the office to the time you get out of the chair the staff is friendly makes you feel very comfortable. The staff and Doctors are very knowledgeable and help you make the best decisions for your oral health.

As
Review №62

The care I received was excellent! Caring people, talented in what they do, above and beyond to make you proud of your smile! I recommend 100%!

Ta
Review №63

I have been going to Howard and Howard since I was a child. They always take care of my dentistry needs in a family oriented environment. I’ve always been pleased with my care. Highly recommend.

Te
Review №64

Dr. Ed and the entire staff are fantastic thank you so much.

Ho
Review №65

Got my name wrong constantly. HollY not Holli. Told me that my retainers would be ready before school started as I had expressed concern about that multiple times. They werent ready until about two weeks after school. Then expected me to drive back to Charleston, 3+hrs, and skip classes to go pick them up. When we discussed mailing them to me I was told I had to come in because the last time they saw me was February but the first time I ever went it was July. Basically super unorganized. But supporting staff is very nice.

Ni
Review №66

Gentle treatment, professional up to date care. I wish I’d switched to Jacqueline sooner. Thanks so much!

La
Review №67

Courteous, timely, and efficient

Ro
Review №68

Best dentist office in the state. They do it right!

Ji
Review №69

Howard and Howard are not only great dentists, they treat you like family and care for your well being.

Ja
Review №70

Made me feel safe and comfortable,highly recommended

Ca
Review №71

Howard & Howard Dental has always provided timely, fantastic service.

Mi
Review №72

Everyone is very polite and friendly which makes the visit enjoyable. I wouldnt change a thing!!!

Ch
Review №73

The friendliest staff around. Great service. A1 business.

Lu
Review №74

First class service with first class employees! Quick and efficient and always friendly!

Mi
Review №75

I love going to Howard & Howard, always professional, fast, friendly.

Er
Review №76

Too Expensive! I did not have a good experience here. I would NOT recommend this dentist.

Di
Review №77

As always, a pleasant experience.

Information
77 Comments
Rating
  • Address:1321 Virginia St E, Charleston, WV 25301, United States
  • Phone:+1 304-343-8805
Categories
  • Dentist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–2pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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