The moment I walked in Emily was so welcoming at the reception desk. The nurses and x-ray technician were super detailed and sweet. My doctor Sam Dyer listened, examined and then talked me through what to expect about my knee. He was able to answer all of my questions. A truly top notch facility.

Dr. Merz rocks! I just passed my six-month check-up for a hip replacement with flying colors. Im back at the gym and pool six days a week, killing it for an old broad! The scar is minimal, although we discussed the possibility of disguising it with a clever tattoo like a zipper or needle and thread.

I am new to the area, and have been looking to establish with a new provider. I have visited other large groups and was dissatisfied.My wait time to see Dr. Marks in Chapel Hill was less than 10 minutes. The front desk staff were friendly and efficient. Instead of a Medical Assistant calling my name, Dr. Marks greeted me and escorted me to the room.Competency for a doctor with this specialty is a given. I was also looking for supportive, collaborative, and a provider who conveyed genuine concern. My search is over!Dr. Marks is the winner by a long shot - hes got it all!

EmergeOrtho is a professional and efficient practice. It was easy to schedule an appointment and it was the most productive doctors appointment Ive experienced. I had minimum waiting time in the lobby and examination room. I was in and out of there, even after getting x-rays, a cortisone shot and having all my questions answered by the doctor.

Overall in person experience was fine.. but called and spoke with a receptionist who was rude and hung up on me without prompting.. she was very blah as well.. get ready to get hung up on when calling in for important reasons..

Check in was quick and efficient. The staff is very pleasant and quickly found my record, checked me in. The x-ray technician was very helpful and had me back in the room quickly to meet with Dr. Viens. He went over my x-ray, explaining what had happened and what I could do to help alleviate the pain. I would not hesitate to schedule another appointment with Dr. Viens should the need arise.

I can always count on Sam Dyer, PA to know what’s going on with me and get me back on the road to healing!!!! He is so professional, patient, knowledgeable, and tells you limits you really need to adhere to get better even when you are inclined to go right back to what sent you there in first place! Our entire family has gone to Sam and Emerge Ortho for many years for athletic injuries, hand and knee surgeries, and even PT!

Excellent providers - knowledgeable, experienced, and caring. Office staff are always friendly and accommodating. Extended urgent care hours make it easy to be seen the same day and I have never had to wait very long, even when I didnt have an appointment.

I continue to be pleased with the professionalism of Dr Mike Merz and Kim. My right hip replacement was flawless and my quality of life improved significantly. Now that my left hip is also showing wear and tear Dr Merz conducted an assessment that will be verified by an MRI to determine the next course of action. I’ve referred many family and friends to EmergOrtho.

I have been seeing Sam Dyer over the years for emergency ortho visits. He is highly qualified and very personable. He listens to my issues, schedules tests and then gives me a diagnosis and treatment options. His diagnoses are always spot on. I trust his opinion and advice. I highly recommend him.

I saw Dr. Belhorn and she was amazing! She is very thorough and very patient. The entire staff was amazing as well. I highly recommend this facility.

I saw Dr. Marks recently, as a last gasp option for my lower back pain. PT and injections had not helped, and Im far too functional to consider surgery, so my ortho doctor referred me to Dr. Marks for pain management.I almost didnt keep the appt because I wondered what else he could suggest. But Im so glad I did. I had a late afternoon appt so figured hed be running late, but no - I barely sat down before he himself retrieved me from the waiting room. He was very casual in the room, taking so much time to ask questions, listen to me, and not just rely on reports he already had.He offered several suggestions, far more than I ever imagined, and the treatment we settled on to try first was done in the office. I can do that right now if you like. And I am already experiencing relief from my pain!! I cannot recommend Dr. Marks highly enough for his professionalism, his demeanor, his concern, and his open mind toward various options.

The staff is very professional and super friendly so it is easy to talk with them. It’s always been easy for me to get an appointment when I call as well. They have everything they need right there to take care of you. This is a big plus. Some places send you somewhere else for tests or x-rays. They also accept walk ins. I would definitely recommend this office and team 👍👍

I have been using this practice for a number pf years for urgent care, PT, and office visits. I love their facility, and the staff is caring and attentive. Sam Dyer(PA) and Joann (RN) are singled out as really outstanding, professional, capable and caring. I will continue to use this practice over UNC or Duke.RK

Dr. Marks is a wonderful physician who listens to his patients and is willing to think outside the box. He relates well to his patients, has an excellent bedside manner and treats everyone with dignity. I have been a patient of his since 2008 and would highly recommend him to anyone.

I have been to Emerge Ortho twice, about one year apart. I saw the same NP, Sam Dyer, who could not have been better. He is experienced and knowledge and treated my tendinitis efficiently and with great results. I am so glad to have an Emerge Ortho nearby and also glad to see Sam again.

Well if u know youre already on a benzo, dont bother seeing ANYONE other than the pain psych. I wasted my time, a day from work-risking write up-my money, and wear and tear on my car plus gas money to come see the other Dr, just bc he had a faster opening. Wasnt worth it, unfortunately. Got no kind of help, and have to come right back next week to see the RIGHT Dr.-thats another 50 min drive, which is gas money, and another copay to be paid and still might not get the help I need... I guess well see. Other than that, office is clean, nicely put together, office staff very friendly, nothing wrong with the Dr I seen, except I wasnt his expertise. He was very nice still but seemed tired and overwhelmed.

Great care that is quick and professional. I appreciate Sam Dyer. He has been there for my whole family. Highly recommend.

The kind & professional staff at Emerge Ortho made a stressful situation as pleasant as humanly possible! Highly recommend!

I was having severe pain in my hand that prevented me from being able to perform some of the functions required in my job, it even became painful to write and I was unable to workout at the gym. Dr. Aldridge ended up performing surgery on my arthritic thumb when other treatments were not effective. I am now back to work as an RN, back in school, and able to support enough weight on my hand to perform my prior workout routines. I can’t imagine what I would have done without Dr Aldridge, it would have been a very painful and limited life without the surgery. The whole team was always very friendly and professional, thank you so much for giving me my life back!

Very professional, very friendly! I highly recommend EmergeOrtho, Chapel Hill!

My mother was a new patient with a Dr N.Viens he was.......well let’s just say I hope her ankle get better with physical therapy and prayers.Because that was her first and last time with him.

Wonderful team and support. I was very fortunate to have been referred to Dr. Aldridge and his staff. Six hours of surgery and my arm has been restored and improved.After a late surgery which went into the evening, he was back by my side in the hospital before 7:15 am to check on me and was genuinely supportive, professional, and kind.I am very thankful for him and the team.

Dr. Marks ranks among the most compassionate of health care providers. The staff are always friendly and very competent. This is one health care facility that I look forward to visiting!

Weve had to take our kids there many times and have always gotten the care we needed. This time it was my turn, an ankle re-injured. They had all the records from when they treated me four years ago and updated me on what I need to do this time. I am really confident in and appreciative of the care I received.

Excellent service. Smart, thoughtful staff

I had my left shoulder done in Smithfield and now my r humerus in Raleigh. Love my Dr. And his staff. But I do not appreciatethe rudeness of the after hours staff. I called them after leaving a message for my Dr on the portal and missing the call back from the office. I called the number miss melissa left for me to call her at. Courtney from Chapel Hill answered the phone and was very rude. I explained rhe situation that I missed Melissas call..she put me on hold after being rude..came back on said That Melissa already spoke to me, which she hadnt.. I attwmptes to explain this to her and she again said Melissa had already apoken to me and that any other valls should be made during office hrs. I asked her name..Courtney I asked for her office managers name she replied with I dont have to provide that information. I said that is fine I will call tomorrow. She replied I wouldnt get the info then either.I have NEVER had any issues with my Drs or thier staff. This event from the office staff was unprofessional and rude. I really just needed my Dr to call me.

I have three doctors and a PT here, two of which have done surgeries during Covid-19. Everyone here treats folks with the utmost respect and courtesy.Hardly ever any wait times too.

Dr. Petty was awesome. He performed a Bakers Cyst draining which was quite large and I didnt even feel the lidocaine injection! Great bedside manner. I wish all the doctors out there were more like.him. I hope I dont have to see you again but if I do I know it will be a pleasurable visit. Again thanks Dr. Petty!

His knowledge of my problem was good, however I did not appreciate Dr Petty and his assistant talking about trivial things hurricane in Puerto Rico while he was doing the injection of cortisone in my finger. Also as we leaving the assistant put on his exercise instruction sheet Charlie Williams . She was getting me mixed up with another patient???? Overall not a very desirable experience. CM

Very quick, kind , and professional. Bedside manor is second to none.

I was able to get a same-day appointment and everyone I encountered was courteous and professional. Sarah Wilkerson took her time to give a thorough exam , explain my condition, and answer all my questions. I was very pleased with the care here.

Dr. Marks has been working with me for years. He listens to all my concerns and works with me to help resolve my many issues. Also, everyone at Emerge Ortho are polite, caring and professional. I am so glad that they were recommended to me years ago.

I am very pleased with the results of my arthroscopic knee surgery (Jan 2020) by Dr. Dellaero. He removed numerous floating bone and cartilage fragments. Three months later, my knee now has much better mobility and I am essentially pain free after years of frustration and discomfort.

Dr. Dellaero and staff are very professional and competent. I would go back for any orthopedic concerns whenever needed.

Dr. Belhorn is wonderful, as is her entire staff. Everyone there is knowledgeable, professional and friendly. I also have seen various orthopedic doctors there and have had great experiences and results as well. This place offers a lot of services too. Very clean offices and treatment rooms. I have been under their care for over 20 years.

The staff and doctors are excellent. Theyre always ready to answer any and all questions, very professional and friendly. Id recommend EmergeOrtho-Chapel Hill and Durham any needing physical therapy or any type of service.

Staff was great! Hip was hurting bad. I was so thankful to get an appointment the same day.

Would highly recommend Dr Kalman as he is an excellent physician. Kind and smart, spends time with you and is awesome with a needle for spinal injections. I have come to respect him so much and couldn’t ask for a better doctor!

Ive had the opportunity to visit this facility for a couple of injuries now and have always found the staff, wether front desk, medical, or rehab to be fantastic.

Most incompetent bunch of people I’ve dealt with ..GO SOMEWHERE ELSE

Sam Dyer, PA is the best. He is kind and takes time with you and does an excellent job. He is why I have gone to Emerge for many years.

Dr.Wilson and his staff are amazing! I got the best care possible from being to end. He also gives you his personal cell phone number for anything you might need. Chelsea his PA is also amazing. Both are very personable and get back to you quickly. I can’t rave enough about these two. If you’re looking for a good Orthopedic, look no further!

I have seen Dr Dellaero several times in the EmereOrtho Practice. He is always professional, patiently listens to your questions and answers them in a way that can be understood. He is very gentle in his treatment and is a very nice doctor and person. I like him very much and highly recommend him.

Highly professional and knowledgeable. Sam Dyer always puts the patient first. Entire staff works hard to make each office visit a valuable and positive experience.

Everytime I have a appointment here everyone is sooooo nice and I’m usually in and out. It’s helps that my doctor doesn’t forget who I am even when it’s been a while!!!!

This was my first visit and I was delighted to enter a light filled and cheery atmosphere. The attendants at the desk were welcoming and professional. In my case, it was Emily who took care of all the information and her caring ways as well as each of the health professionals with whom I dealt made me feel very much at ease. I felt as though I was listened to, eye contact was made in every case and no one gave the impression that they were automatons as I have found in other offices. Dr. Takenaga was thorough and explained his findings in language that I could understand and that made sense given my reasons for going in the first place! I would definitely return should I have the need. First class treatment from the get-go!

Extremely kind, knowledgeable and efficient service. I highly recommend this practice!My visit was with Dr. Takenaga, who was very attentive, personable and informative.

Excellent service and friendly staff. I was out of the office in less than 30 minutes! I wish all medical offices were as efficient as EmergeOrtho.

Ive only ever had positive experiences with EmergeOrtho (Durham and Chapel Hill locations). The reception staff are always extremely courteous and helpful. The facilities are bright and clean. I highly recommend Dr. Beth Shout; she is extremely knowledgeable and thoughtful in constructing the best care plan, but also has a great rapport with the client. She immediately put me at ease and has been very easy to communicate and work with. At the end of each appointment she always looks at the calendar with me to schedule my next appointment before I leave the facility - so I havent had any issues with scheduling.

Dr. Marks is always courteous and helpful. He usually covers all the bases. I have been his patient for several years and plan on continuing to be his patient.This was my first visit to this office and everyone was very friendly.

This place is the best! Literally, the nicest people & the most helpful! You would be dumb to go somewhere else. I am not one that leaves a lot of reviews, but these guys deserve all five stars!

This place honestly deserves zero stars. I was here for 2 hours BEFORE i got attended and after making us wait in a not-so-packed waiting room, the nurses or whoever they are, put us in another room and made us wait. Terrible service. High do not recommend. Just go to UNC Urgent Care.

This is a great example of how a medical facility or really any should be run. Everyone was very welcoming as soon as we walked in. Overall Michael Merz, MD was extremely informative and went above and beyond when it came to helping me understand the surgery I need. We had to travel a couple hours to be seen here due to our local emergOrtho not having the specialist I needed and it was very worth while. The entire staff was fantastic, not long wait times even with a room full of patients being seen. I’m fully confident about making the trip back for my surgery This year.

Our family has used Emerge Ortho many times over the years for both routine and emergency issues. I appreciate the high quality of care weve received and their ability to see us on short notice when the need arises. They were exceptionally attentive to my husband who had cognitive issues and I greatly appreciated the sensitivity of their staff.

Had a pleasant experience at Emerge Ortho. The staff was very friendly and provided excellent service.

Some time ago, I was having severe pain in my shoulder, and Sam Dyer fixed me right up. He really is awesome! The PT staff were also great, and everyone at EmergeOrtho, from the Front Office staff to the Medical Assistants, is very friendly and helpful. I knew that if I ever needed Orthopaedics again I would return to EmergeOrtho. Last week, when I discovered that my surgeon for an upcoming procedure (Dr. Baerman) is now based at EmergeOrtho I was delighted, and I was very happy to see the staff again. Its clear they all care about each and every patient, and they do a great job!

Dr. Kalman treated me for a lower back injury I got on the job. He was always opened to hearing my concerns and questions. He has a very calm, sweet and caring spirit. If I have any problems in the future I will not mind the drive from Raleigh to see Dr. Kalman.

The wait was way too long, but I liked everything else. Knowledgeable, efficient, good patient communication and follow up.

If I could give them a zero star rating, I would. Since the doctor never showed up for appointment after an hour of waiting, I left. No update from anyone, no apology for no one coming to tell me anything about the delay. Nothing.

I was disappointed in Dr Benjamin Petty. My 5 year old daughter fractured her upper arm near her elbow. It was the first time for me and for her. He wasn’t sympathetic and didn’t make me feel at ease with what was happening. My daughter was made to go to x-rays twice because he didn’t relay to the nurses that he needed to compare the two little growing arms. Not just that, but I was called the next day and told I needed to come in ASAP to have the bone pushed into place - something that Dr Petty should have done the previous day. Finally, the way he talked to my daughter was horrible. Perhaps he doesn’t have kids but the last thing a 5 year old who is holding it together and not crying and being super tough while in great pain is to be talked to like she’s a baby. Dr Petty treated Caroline like a baby and me like I was ignorant. The only reason I’m giving two stars is because the ladies who did the x-rays and wrapped her splint were lovely and caring to both my daughter and me.

Sam has always been helpful and concerned with his patients needs! Great place, great people.

The office staff is always friendly. The physical therapists are typically awesome, but I have never had a more difficult time just being able to schedule an appointment, partially because this is where I was forced to go for a workers comp treatment, mostly because this organization is so scattered and doesnt know what they are doing in their clinics. This location does this but not that...Today they couldnt even figure out who to schedule me and appointment with because the doctor I saw there last time wrote me a work note and didnt refer me to see anyone else. Dont go to this provider in any location if you can avoid it, it is a shame they are EVERYWHERE

Everyone at EmergeOrtho, Chapel Hill, Goes above and beyond your expectation to help you get what you need. They take the extra steps to see that you get the encouragement, the correct therapy and is always there to offer advice and ideas that help you reach your goals. I highly recommend this group!

The front office staff are always friendly and helpful, and Dr. Belhorn is the most attentive and thoughtful rheumatologist Ive worked with. The practice location is easy to get to, and the facilities are clean, comfortable, and attractive. I highly recommend this practice!

I have been very happy with the service here and will continue going.

Will never refer anyone to this practice. Never have I felt like just a number when it came to my care. I have a herniated disc and was referred here by my doctor. After seeing my Ortho doctor for my initial consult for 10 minutes after waiting over 30 just to get into a room and wait another 30 minutes, I was given a standard treatment and shooed out the door. Not once did the doctor really try to understand me as a new patient or what had caused my injury. Just a bag me and tag me approach. And on my second visit to this doctor I was told to wait in the room and someone would come get me. After waiting for 45 minutes I came out and was told, oh we must have forgotten you were in there. Yeah. But, its such a large business in this area I decided to stick with it. Next was physical therapy, what a joke. My PT had at least 3 to 4 patients running at one time. She as constantly 15-20 minutes late to our sessions, handed me off to an intern, or was on her phone or talking about her upcoming vacation, but certainly not paying attention to me. I would spend 30 minutes of an hour session and to boot, after receiving my health insurance benefits I saw she was billing for a whole session. Wow! Then I was scheduled to receive the second steroid shot. After calling for a month while being in a huge amount of pain and being reassured I was in the system, I finally got someone who could schedule it after seeing I was not in the system and yep you guessed it, forgotten again, Last was the follow up visit for the shot. Hit two spots of really bad traffic and called 30 minutes ahead of my appointment to tell them I would be 10 minutes late. Yep, just told me to reschedule after taking the morning off. Needless to say I have never felt like there was any personalized care or that I was someone with a name, just a number. Wouldnt ever recommend this place.

Would highly recommend dr t.Diana is physical therapy is the best

Great experience with pelvic floor therapist, Kelly Raney, in preparation for birth. She was so kind, caring, and thorough. I am looking forward to working with her in the postpartum phase of therapy!

Urgent care focused on orthopedics is great if you have a sprain or other ortho issue. The provider that youll see here will be a specialist and you avoid potential illnesses that you might be exposed to in a general urgent care. They have x-ray on site. Sam was very thorough and explained what was going on with my knee as well as all treatment options. Clinical and radiology staff were very pleasant and professional. I highly recommend emergeortho .

I love this place. I went in with what I thought was a sore hip flexor; turned out I had advanced arthritis and needed a hip replacement. Who knew? Once I got over the shock, I signed up for it. The entire staff took great care of me -- the check-in person, the billing person, the physical therapist, the case manager, and especially the surgeon, Michael Merz, who patiently answered every question, explained every step, and was really gifted in the surgery itself. I hope I dont ever need their services again but if I do, they would be the people I would entrust myself to, again.

Emergeortho has been by far the best orthopedic hospital i have visited. The staff is very professional & will to help in all ways. If i could give their names i would. The staff is excellent.

No long wait to see a Doctor. Everyone was helpful and the Doctor ( Dr. Aldridge ) was very thorough.

The care and kindness in this center are excellent. I have seen several providers and had a very helpful series of physical therapy here.

We had yet another FANTASTIC EXPERIENCE at Emerge Ortho in Chapel Hill. Our teenage son, Oliver, is dealing with shin splints from basketball and Sam Dyer took the best care of Oliver, who will follow-up with PT with Kacey Ness. We are SOOO Grateful to Sam and ALL staff at Emerge Ortho Chapel Hill, who have helped our family, and our extended family, with all sorts of sports and orthopedic injuries and rehabs, surgeries, etc. We all wish they could be our regular primary care too because they are just so wonderful! Thank You Emerge Ortho!

Always considerate of my feelings and well being.

Ive been a patient at Emerge Ortho for many years (and 2 surgeries). I go for steroid injections in my knee currently.It is a wonderful practice that meets my orthopedic needs. While I see Dr. Dellaro (who is a fantastic physician), my husband also sees a rheumatologist in the group, who has also proven to be excellent!

Dr. Aldridge is a talented surgeon with a great bedside manner. Whole operation is fast and efficient. I recommend this Chapel Hill location, as its less hectic.

Had a great meeting with staff, was a walk-in at 1:00. 15 min wait, the time was enough to fill out information form. The nurse checked everything and went over my problem. The P.A. came in and we were able to help with my shoulder injury.I just read the reviews, but as for the staff on the Medical side they were great and not in a hurry as is the case with my regular doctor. So going by that you are in good hands. All people see thing differnt , I would recommend this place.

Fast and caring service. Highly recommend.

AFTER BEING IN PAIN, LEFT HIP, AND WRAPPING AROUND TO MY LOWER BACK, MY DOCTOR SENT ME 3 TIMES TO UNC FACILITIES FOR MRIS AND VARIOUS TESTS TO NO AVAIL. I KNEW I HAD LURCHED TO CATCH SOMETHING THAT WAS FALLING ABOVE MY HEAD AND BEHIND ME. DR, BARNES TOOK ME OUT OF THE UNC NETWORK AND SENT ME TO EMERGE ORTHO AFTER BEING IN PAIN FOR ALMOST 4 MONTHS. I BROUGHT ALL MY MEDICAL RECORDS, SAW DR. BERMAN (SP) WHO AFTER 5 MINUTES GAVE ME A DIAGNOSIS, IT WAS A NERVE INJURY, SIMILIAR TO A FOOTBALL INJURY. I WAS REFERRED TO DR. KALMAN , A PAIN MANAGEMENT SPECIALIST, AND MY HERO. I HAD EXAMS AND WAS GIVEN A NERVE BLOCK WHICH WAS VERY THERAPUTIC, I HAVE FOLLOWED UP WITH INJECTIONS FOR MY BACK WITH DR, MALI (SP)....THIS IS A VERY IMPRESSIVE ORGANIZATION OF EXCELLENT DOCTORS AND MULTIPLE LOCATIONS. THE DOCTORS LISTEN AND AND UNDERSTAND PAIN AND WORK THEIR MAGIC, IT MAY TAKE SEVERAL TREATMENTS, BUT YOU CAN FEEL NORMAL AGAIN AND PAIN FREE. THE FACILITIES ARE PRISTINE AND THE STAFFING IS PATIENT AND THOUGHTFULL AND I NEVER SAT IN THE WAITING ROOM MORE THAN 10 TO 15 MINUTES WHICH GAVE ME TIME TO FILL OUT THE FORMS. THEY ARE MY HEROS, AND THEY KEEP YOUR MODESTY IF YOU HAVE TO GOWN UP FOR INJECTIONS. DEFINITELY A PLUS~~~LINDA LILLEY, CHAPEL HILL.

I have been seen by several MDs there for multiple issues. Dr Nicole Klett is the best. She saved my life and has been my biggest supporter and understands me and listens. She understands and does not rush me out. There are some I have seen that are in a rush and forget I am a human. The treat me in the canned or same as everyone. I finally had to go toe to toe with him after he thought my diagnosis was a psych condition. After I let him have it and educated him, he must mush better and understood. Not all the docs are this way - he is a surgeon so he is acting like one!Front staff is great and many of the docs are great there. I would not go anywhere else

Went above and beyond describing the muscles, tendons and ligaments involved in my hip pointer contact injury. A bit tired, I provided some humor by referring to the IT Band muscles as KT Bands. :-) Glad to provide some levity as I was concerned about a possible labral injury. But Dr. Merz explained that there was nice socket spacing and ball joint shape appropriate to someone who had been athletically active. I really just needed PT to loosen the soft tissue as it healed. He nicely adapted his explanations to my level of knowledge, then added to that. Many thanks, because the pain level had me a bit concerned.

I had seen a good doctor at a local big hospital network who suggested a pretty big-time surgery after several unsuccessful treatments/approaches. It was significant enough to make me want to validate it with a second opinion. I had asked around and a friend had recommended EmergeOrtho (she had seen them for her shoulder injury). I also had a physical therapist friend who didnt work for them, but had also heard great things about their clinic and clinicians from within her healthcare circle of colleagues. I was able to get an appt with Dr. Mack Aldridge. He was incredible -- he patiently listened to me complain about my decreasing quality of life (seriously, Im only 32 y/o and I was losing my ability to use my left arm b/c of a worsening wrist injury). He keenly spotted a missing puzzle piece to my diagnosis and re-routed my treatment plan. He was compassionate and thorough in his investigation into my case, and worked with his extensive network of colleagues (throughout the southeast region) to help craft an appropriate and clear plan of action. He was equally transparent with me about the risks and possible outcomes of the suggested surgery. Come surgery day, the operation staff in Durham was amazing. From the check-in administrative staff, to the pre-op nursing and sedation staff, to the post-op nurses...they were all incredible in helping ease my nerves (I get the white-coat syndrome pretty easily!). They were diligent in checking up on me post-op to ensure I was recovering properly. When I returned to see Dr. Aldridge, he also lined me up with a PT at EmergeOrtho (Nancy!), who was wonderful in showing me how to appropriately time my recover exercises. The staff, from administration to PAs to PTs, theyre all wonderful and helped me solve my medical mystery with compassion, patience, and accuracy. They were a well-oiled machine and communicated very efficiently. If youre looking for ANY of the services EmergeOrtho offers, dont hesitate. Theyre offer a far, far better experience than those Ive had at the large networks in the Triangle area.

Dr Vien and his staff were professional, attentive and didn’t make me wait! I highly recommend.

I just had two procedures done at EmergeOrtho recently and couldn’t be happier with how friendly they were and with their level of professionalism.I highly recommend them.

Great service, quick, attentive and effective.

Attending Dr did a great job.

Wonderful staff that helped me and my little daughter that had a dislocated elbow after 5pm as an emergency. The front desk and the nurse were a class act. Thank you!!!

The care and staff at EmergeOrtho are outstanding!

The doctors and staff really know their business. Made me very confident that my issues will be resolved.

I almost NEVER leave negative reviews because I generally ascribe to the philosophy of if you dont have something nice to say, dont say anything at all. Here, I will make an exception.How are the doctors at Emerge Ortho? I have NO idea. Why? Wanda.Never in my life have I worked with anyone so utterly, painfully bad at their job as Wanda, the appointment coordinator at Emerge Ortho Chapel Hill. After SIX WEEKS of corresponding with her to set up an appointment, I have finally given up. Heres the run down:I emailed to set up an appointment around November 20th. She requested a variety of personal health information via email. This struck me as questionable under HIPAA, but I nonetheless complied, providing substantial personally identifiable information and a detailed account of my medical issues. She requested records, so I attached what I had to the email and requested the fax number for the rest. Her emails and replies were always short and terse.She provided me with an incorrect/inoperable fax number. After my doctor was unable to send my records, I reached out again via email.In another short, terse email, she provided ANOTHER incorrect/inoperable fax number.I finally called and spoke to someone else at the office, politely mentioning my frustration with the experience. Only then did Wanda finally call me, apologizing for the fax mix up and offering information about how best to get in for an appointment once the records came through.I was able to get my doctor to provide the records via email, which I attached in a new email to Wanda on 12/5. She confirmed receipt and said she would send to the review team in order to schedule my appointment. Assuming my request was perhaps bogged down in the holiday shuffle, I waited.Today, I emailed again to ask on the status of my review. She responded that she never got my records; the records I sent myself, which were at the top of the same email thread.At this point, I gave up.TL/DR: I cant review the doctors at Emerge Ortho because the appointment coordinator, Wanda, is the most inept medical office staff member Ive had the misfortune of dealing with. Ive lost six weeks of time I could have been on a waiting list at another provider.EDIT: I got an email from Wanda apologizing and saying she never meant to upset me, but she never received/ was waiting on my blood work... except that the file the was waiting for was attached to the email thread in question. She also had apparently forgotten/never recorded our conversation in December about switching the provider I was going to see in order to get in before May. I dont blame the experience on her malice, just her ineptitude.

All of the Emerge Ortho physicians that I have seen, Dr. Petty, Dr. Eisinger and Dr. Kalman, have been excellent, thorough, caring physicians.

You can go in and get schedule for the next visit... Thats it. I would recommend other PT places with more professional therapists.

I read the negative reviews and was apprehensive as my daughter had fallen and thought she had broken her hand. I live in Charlotte so I was not able to help much. She went here and was immediately seen, had xrays and diagnosed. I know if she had gone into the emergency dept. at a large hospital she would still be waiting to be seen. So I am very thankful for the quick service this facility provided.

Excellent staff. Small wait time. I have received nothing but excellent care at this site.

I am a year round swimmer for 8 years and visited 3 different therapists for ongoing shoulder problems (last 2 years). the first therapist was OK at best, he was very arrogant and seemed like he came to conclusions really fast to get me out of the way. Fast forward about 3 months and I sneezed, feels like I pinched a nerve in my left shoulder and have had pain ranging from 3-4 all day, sometimes spiking to 6. Also my collar bone is about half an inch protruding out compared to my right side. Despite all of this my last therapist I saw did not consider this a problem and actually told me to focus on my lower back. 2 weeks went by and my shoulder hurts a lot more, more constantly, and my lower back hasnt gotten any better. Since I cant go visit (out of town for a business trip 3-4 days) I called in to speak to my therapist. they said they would call me back in 24 hours.. (I thought okay, theyre just saying 24 hours for liability reasons or whatever) have not received a call back from my therapist yet and it has been longer than 24 hours. 27 to be exact. is it really that hard to be a decent therapist and at least put the effort fourth?That being said Sam dyre is a great doctor and so is dr. Takanaga. I hope you guys keep up the good work and shape up the rest of the practice.

Amazing doctor marks is a very upstanding doctor and dose a wonderful job making sure your getting the care you need

They take really good care of me. Everyone is professional and friendly.

It turns out that I have probably had childhood arthritis since I was around 16, and also PCOS from the same age. Both lead to chronic lifelong pain. There are other things that gave me lasting pain such as lung damage which reached the pleural envelope and I can feel it still. I am now in my 40s and have maintained with pain prevention and relief medications for over 10 years. This is about the 6th pain center I have worked with. I see Dr. Mali who is an excellent doctor. For evaluation of rheumatic problems I saw Dr. Whitt and I cant say enough things that are positive about her. She is super professional. She said at one point I dont want to interrupt you, go ahead, I want to hear the story in your words because the diagnosis can be wrong if I try to hurry you or control the communication. Can you imagine? In todays hurry up world? Dr. Mali is much the same, he pays attention and is very professional. Sometimes it can be hard to get messages to him in between visits, so just be patient if you are a new patient and you have a lot to talk about. Once the treatment plan was all set up, it was less stressful, but at first, it was very crazy and I thought maybe the nurse wasnt giving him messages. I avoided becoming accusatory though. Like I said, this isnt the firs time Ive been around this block. They have asked for a urine sample every time I have gone in for a visit so far, so it may be SOP for them, but I think the law only requires it about 4x a year, their staff may just be very uptight. Since my out of pocket costs are around $1.50, I dont care. They also have CBT training and PT available. Ive had tons of PT before but I will definitely go for the CBT as soon as I get everything sorted out as a new patient. Previously I went to Atlantic Pain Consultants (Now Atl Spine and Pain or something like that), but when Dr. Harrell(?) retired I decided to look for another place. I really didnt like Duke, they treated me like I had never been to a pain center before or something. They claimed I had fibro, and since then, 4 other doctors have said I do not. I think they were looking for an excuse to deny me pain meds. So since Im not faking it, Ill avoid Duke. I hope eventually Dr. Mali will also give me the xray guided cortisone injections in my back I was getting from Dr. Harrell, but we will see. I am still having trouble bending down, but otherwise my quality of life has improved and I can do housework and am looking for a job again. Thank you so much for giving me my life back! I cant say enough about how important pain control centers are for me. I couldnt contribute to our society without them. Its unfortunate that there is such a stigma about this. The opposite of the stigma is true. On these drugs, I am a functioning and contributing and cheerful person. Without them, I am grumpy and irritable and in pain, unwilling to lift a finger to help anyone because I hurt too much. Check out the arthritis foundation... I used to be like they describe: I used to do too much, force myself to lift things, to be so active I was reinjuring myself daily. Every doctor would look at me and say youre too young, or Id say you have some kind of arthritis. Funny thing... I did.