I am not a fan of getting my blood drawn, but when I had to do it I did it. When I got to the hematology office they were super sweet! My phone was low battery and I was quite a ways from home and they charged my phone for me. Everyone was so nice and made me feel really good about a nerve wracking appointment. Even the woman who drew my blood was very sweet and accommodated me they had freezy spray which really helped and got the blood done ASAP.