By far the best experiences I’ve ever had visiting a doctor’s office. Reception is always clear and friendly. I never feel like I’m being rushed when visiting the doctors or students. And they did an amazing job making me feel comfortable with getting hearing aids. Do yourself a favor and make the trip to UNC.

I had been going to a wonderful ENT in Raleigh for my hearing aids. This practice went to only disposable aids and that just wasn’t for me. I went to UNC Hearing and Communication Center for new aids. I was very impressed with the evaluation of my hearing issues, as as well as the careful consideration of the best hearing instrument for me. I was helped every step of the way with fitting and use of the accessories. The staff was very compassionate. I highly recommend this practice.

So grateful for Caitlyn Whitson, Au.D. ! She has been managing my (now) 95 year old mothers audiology needs for the last few years. She is very knowledgeable and has a real gift in communicating with the elderly. My mom has a real hearing deficit, yet Caitlyn was able to step her through a new hearing assessment and fit her with the perfect pair of hearing aids. She asked us what we really wanted in a pair of hearing aids and worked hard to find the perfect pair to fit our needs exactly. In addition, she has helped me understand communication strategies that I have adopted in my moms care. I highly recommend Caitlyn - especially for the elderly!

Ive been going to UNC-HCC for years and they never disappoint. Friendly and professional care by the staff. And Dr. Johnson is a gem. She worked to find a solution to all my hearing challenges.

I received my hearing loss diagnosis at age 8. I’m 29 now and have had hearing aids since I was 14. Over the years, I’ve seen dozens of audiologists because of the different cities I’ve lived in. Never have I encountered such a effective, professional, intelligent, supportive, organized audiology clinic in my life. My audiologists, Anne Marie and Dr. Johnson, distilled all the information about my hearing loss to me in easy to understand bites. She supported my lifestyle. She responded to my concerns and my hearing problems, always with a solution. I recommend UNC Hearing and Communication without qualification. This place is the bee’s knees.

My mother had a great experience. Dr Sjoblad and Anne Marie were caring, friendly and patient while answering our questions. They took time to explain what was happening and to make sure moms hearing aids were perfectly fit and adjusted to meet her needs. I was very impressed with the excellent care my mother received. The front office staff were terrific too.

I had a terrific experience with the UNC Hearing and Communication Center -- great customer service and outstanding technical expertise. I was totally impressed with the professional team and highly recommend it!

My experience was all around excellent. From the initial hearing exam to recommending the right hearing aide for me (they dont just sell one type of hearing aide),Dr Caitlyn Whitsan and Anne Marie Egan showed professionalism, understanding and knowledge of their profession. The support staff were helpful and pleasant. I can strongly recommend this clinic for a persons hearing evaluation and needs.

Im writing to you at the request of my mother, a 76-year old patient of yours. She asked me share her heartfelt appreciation to everyone at UNC Hearing & Communication Center. She has experienced severe hearing loss for about 20 years and during that time, relied on a retail hearing loss company for the selection of and maintenance of her hearing aids. After struggling with outrageous costs and a lack of dedicated medically-based hearing loss professions, she decided to explore a different experience and was recommended to UNC Hearing & Communication Center by a dear friend. It has made a PROFOUNDLY positive difference in her life! Your experienced and compassionate staff thoughtfully assisted my mother in the entire process from assessment to fitting of new hearing devices. Our entire family cant thank you all enough! We wanted to remark that your dedication to helping my mother is especially impacted by the COVID-19 pandemic since we rely more heavily on telephone communication. We struggled to understand one another before but can now have conversations on the phone again. With heartfelt gratitude, Geraldine S. and her entire family

The assessment and evaluation is thorough. Excellent explanations and hearing aid recommendations. Dr. Griffin has outstanding patient/client skills.

The UNC Hearing & Communication Center has been invaluable to my hearing loss journey. From the administrative staff to the team of audiologists, I’ve received nothing but the best care. I highly recommend! Thank you!

I love coming here. Why? First, I prepare because I want to get my money’s worth. I’m an old New England cheapskate. They (I see Dr. Johnson), patiently and with good spirit and professionalismanswer all my questions until I have no more. I get the feeling that these folks have their patient’s best interests at heart. I’m excited about my new hearing aids that are blue tooth capable so I can listen to podcasts, phone calls, Zoom sessions, basically anything on my phone or computer. The fidelity for streaming music, etc. I’m finished with my 45 day service period that was part of the original purchase but feel fully comfortable with these devices and my hearing is much improved. Just ask my wife!One last thing, they are very on top of Covid safety. I felt quite safe during my appointments.

I have been with this group for a 6-7 years. Over that time I have seen several of the audiologists, and all have been excellent. My daughter and grandson have also had an excellent experience.They are the UNC hearing specialists on the south side of Highway 54 and are the group who train the next generation of audiologists in their PhD program. Along with the senior audiologist, you may also be seen by one of these students. Based on my medical school experience teaching residents, this enhances the quality of care.

I cannot imagine a better facility for hearing evaluations and obtaining hearing aids than the UNC Hearing & Communication Center. Their staff is outstanding. The thoroughness of their hearing assessment and adjustment of the hearing aids to compensate for my hearing loss was extraordinary . It was also reassuring to know that the hearing aids they recommended were sold at cost. There was no incentive to provide more expensive hearing aids that I didnt need. Their follow up service has been equally outstanding. Definitely 5 Stars.

Hillsborough, NC area is fortunate to have a UNC Hearing & Communication Center operating at the Orange County Sportsplex. I have a long history of hearing problems that have progressed to include a balance problem and a need for hearing aids. I have shopped around for the best audiologist for me. Dr Patricia Johnson and her 4th year student have met my high expectations. I was asked to complete forms asking what I wanted to achieve with hearing aids. Dr Johnson recommended hearing aids that are perfect for me.

The best part about this organization is that they will program your hearing aid to work with an in-ear device. It makes a big difference. The worst part is that they are very controlling about everything. Although nice, Dr. Sjobald insisted on her choice of hearing aids becuase she knew best. They werent a bad choice, but the idea of the patient choosing was too novel for her to accept. It was worse with insurance. They didnt understand the issue and wouldnt listen to me. As a result, it took me three months of phone calls to resolve something that should have taken a weak.

Dr. Johnson was helpful, knowledgeable, and personable. The hearing aids and ancillary equipment were checked out thoroughly before the sale. My needs were satisfied and hearing improved. The diagnostic equipment for evaluating my hearing was very good. The processes for using the equipment were gone through thoroughly, with my full participation. An auxiliary piece of equipment that would not integrate with my home theater system was returned without any difficulty. The front office staff were friendly and helpful as well. The office is near the entrance on the first floor, so theres no access problem. Lastly, there werent lengthy waits for appointments at the time I was scheduling with the center.

My wife and I have received care from UNC H&CC for about ten years. They always employ the most up-to-date methods and instruments, and take time to perfectly optimize the adjustments of the hearing aids. They take into account my unique requirements. When Dr. McKenna visits our retirement community to give a talk about hearing aids, an unprecedented number come to hear her. All of the staff are excellent audiologists and very effective people to work with.

I found this center through their excellent website. I was fitted with my first set of hearing aids about one month ago. Through the evaluation and fitting, I worked with 3 different audiologists. All were knowledgeable and professional. Everything about the center was designed to help the patient deal with their hearing issues. One small example - when a coordinator leaves a message to remind you of an appointment, the message is clear, enunciated distinctly and is not rushed. The hearing aids have helped me to hear better and I have learned a reasonable amount about my hearing in the process.

One of the best experiences of my life. Dr. Sjoblad and staff are professional and sincerely do work to provide the client the best hearing experience possible. I have been outfitted with a new set of Phonak Digital Hearing Aids and the improvement in the quality of my hearing is unbelievably positive. The Blutooth feature is remarkable. I highly recommend the Center.

Great care and attention to detail. Excellent follow up with thorough testing to make sure I was getting the maximum benefit. Highly recommend!

Ive met with audiologists in Salisbury, Charlotte, Burlington, Raleigh, and Chapel HIll since my hearing began to decrease in my teens; this has been the best by far. Nancy McKenna is knowledgeable and friendly, and gave me the most thorough hearing test and analysis I have seen yet. Most importantly, she was clear about the cost of different types of hearing aids so that I could weigh my choices. After receiving them, she took as long as needed to adjust and calibrate them properly before I left--something many hearing aid dealers skip almost entirely. She helped me to finally obtain a caption call phone as well, which has been life changing!

My mother (age 90) is a long-time customer and I went with her last week. She needed her hearing aid re-programmed with a new prescription based on her recent hearing test. Dr. Sjoblad and Sara Burge saw her and explained everything, answered her questions patiently and clearly with a smile, and made it a pleasant experience. They are both extremely competent and also friendly! Highly recommend

The staff of UNC Hearing & Communication Center are the BEST, bar none. This is an EXCELLENT hearing clinic.All faculty audiologists, support staff and students are a pleasure to work with.Affordable hearing aids without compromising quality of care.The staff are professional, courteous, helpful, patient, knowledgeable about the latest hearing technology and they are willing to listen to my needs from an audiological standpoint.I am willing to go the extra distance for my hearing care, because of their thoroughness and caring.

Both myself and my wife thoroughly enjoy being patients of Dr. McKenna. She was very patient and kind in listening to our issues, and performing the needed tests and guiding us in the right direction. The resident doctors who worked with her, and the office administrative staff are also so efficient and helpful.

I donated the second of a set of $4,000.00 hearing aids to a hearing clinic. My hope was that they could re-program those for someone who could use them and was more tolerant of increased background noise than I. That was 8 years ago. It recently became clear that I could no longer escape hearing aids if I wanted to remain part of the conversa-tion. After consulting with friends, I took the plunge and went to the UNC Hearing & Communication Center for an audiology workup and a recommendation.The upshot, I now wear a brand new pair of expensive hearing aids. But.what a difference; they produce sound that is so realistic and so clear that I am thrilled with how much easier it is for me to participate in a conversation. Those 8 years have made a miraculous difference in all aspects of the technology. And Dr. Johnson knows what she is doing!

I chose to go to UNC because I wanted an experience untainted by commercial considerations or sales pitches. I am totally satisfied with my complete process - from the initial audio gram screening to the prescription recommended by Dr. Sharon Johnson. Incidentally, that recommendation was NOT for the most expensive aids. I am doing very well with my mid-level aids and have found that they are comfortable to wear all day from post-shower until bedtime. I’ve had no problems with the adjustment to using hearing aids probably because I went quite early in my hearing loss. I recommend that anyone whose family or friends have mentioned the need for assessment do that at once. And I would recommend UNC for that.

Staff are very professional, courteous, considerate of the patient. All questions were answered in detail and testing results were fully explained. Overall, an excellent doctor and staff.

Very helpful call, come, get hearing aid fixed. All in 15 min.

I wish there were ten or more stars to award. The responsiveness and quality of care is superb. In particular, there is no telephone tree when you call to make an appointment. A polite person answers immediately. Dr. Patricia Johnson is a warm, empathetic physician who immediately understands a patients needs and provides wonderful care. If you have hearing needs, make an appointment now.

My husband was ready for a new hearing aid. We got great service from Dr. Johnson and all the staff at UNC H&CC. On the day the hearing aids were delivered my husband smiled all day. My husband has expressive aphasia (he cant speak) but they were able to communicate and fit him with hearing aids specifically designed for his hearing loss. We highly recommend them.

Hello, this is a small, low key audiology office and everyone is very friendly. They have a huge range of brands and options unlike a hearing aid store that is just sells one brand.

I have everythng good to say about the UNC Hearing & Communication Center. I purchased hearing aids almost a year ago and its the best thing I have ever done for myself. I had been having to ask others to repeat themselves when speakig to me and particularly in small group discussions. I realized I was missing out on conversation and causing discomfort for others as they repeated their comments.I have received the best service and supporty from UNC Hearing & Communication. They patiently worked with me to make sure the hearing aids fit and were adjusted properly. They explained there would be an adjustment period as I became comfortable with hearing again, and they are always available to answer questions. Appointments always run on time as scheduled and everone is extremely helpful and friendly.I am more than satisfied with UNC Hearing & Communication and recommend them to anyone who needs to consider hearing aids. You deserve the best experience you can have in taking this step to beter hearing.

Recently worked with UNC Hearing and Communication Center to be fitted for 2 new hearing aids. The selection process and fitting was perfect! Thank you all for renewing my hearing of all the wonderful sounds! Your staff was very professional in walking me through the process and you have exceeded my expectations. I highly recommend using UNC Hearing & Communication Center!

I could not recommend more highly the care and expertise of Dr. Griffin and the staff at UNC Hearing and Communication Center! My newest pair (Widex Beyond) far exceeded my expectations and were selected to be the very best for my particular hearing needs and budget. Dr. Griffin even went out of his way to secure extra warranty protection for my aids! Having worn hearing aids for over 50 years, I have worked with many audiologists and in my experience, UNC Hearing and Communication was by far the best.

Dr Johnson is amazing! She is patient, very knowledgeable, and completely solved all my issues. I will recommend her to all my friends!

I was very impressed with the personal attention and expert clinical care from UNC Hearing and Communication. Dr Johnson is a warm and caring individual who ensures that you have the right device for your needs and provides the right encouragement for difficult patients such as myself. I knew that i had a hearing problem but never thought that i could get used to wearing a hearing aid. I was also held back by the cost and sales practices of some of the for-profit hearing centers.I had heard good things about these folks and was very pleased with my experience. It is a small office without the impersonal feel of other offices at UNC. Staff is very attentive and helpful - all appointments are made through their office and they are always easy to reach by phone.I wont go into the pricing model but it is much more transparent than other hearing centers and appears to be lower cost.If you do decide to make an appointment be aware that there are two hearing practices at UNC - this is UNC Hearing and Communication and is part of the Department of Medicine. The other is UNC Audiology and is part of UNC Health Care.Take my advice and stick with UNC Hearing and Communication.

My experience at the Center was superb. The contact from beginning to end was handled very professionally, with obvious attention to detail and with the aim of giving me the best hearing experience. Stephanie Sjoblad, the Director, is knowledgeable, personable and was extremely helpful in improving my hearing capability.

I had the pleasure of being an Audiology Extern here back in 2016. I learned so much from the skilled Doctors here. They supported me as an extern and as a budding professional in the field of Audiology. I witnessed and emulated best practices using cutting-edge technology. Thank you UNC-HCC for everything youve done for me - would recommend without hesitation!

Very professional, friendly, and informative. They made me feel comfortable and at ease with my new hearing device. I will recommend them to others.

The evaluation of my hearing and recommendations for aids was very thorough and tailored to my needs and budget. Scheduling for follow up visits was very flexible and easy to schedule.

They are not selling a particular hearing instrument. Good diagnostic assessment and then a rational choice of devices that suits the patient.Good followup and assistance.

I am so glad that I am a patient with this center! Not only are the staff easy to work and helpful but their method of diagnosing is very impressive.I received my hearing aids about 18 months ago – when I was 60 yo. I have had a hearing loss for quite some time but hesitate getting hearing aids for amplification only. After extensive testing, Dr. Sjoblad was able to program my hearing aids specifically for the type of needs I have. I am thrilled that I am not as isolated as before and can easily keep up with conversations and entertainment programs.MANY thanks to this team for improving my quality of life!!Betsy Youngblood

Spanning more than ten years, the audiologists & office staff have been very courteous, extremely helpful, informative, and steadfast in selecting the most effective technology to overcome the reasons for my hearing loss. The services provided have been well worth any price differences that might exist elsewhere.

I couldnt have been more pleased with my experience at UNC Hearing & Communication Center. Dr. Johnson and Anish Thakkar evaluated my hearing loss through a systematic and careful process and recommended appropriate hearing devices. I have had no problem adjusting to the hearing aid that I received 5 weeks ago. I highly recommend the UNC Hearing & Communication Center.

Two of my family members have received excellent service at the UNC Hearing & Communication Center in the past couple of years. I highly recommend the center, worth the drive!

I am writing to recognize Caitlyn Whitson’s outstanding service over the past several weeks. I have been wearing hearing aids for 25+ years and have seen numerous audiologists. My experience with Caitlyn was dramatically different than the other providers. She listened to my struggles and asked probing questions to ensure she understood. Then she used that information to select the option that would work best for my severe hearing loss. She explained her recommendation and displayed deep knowledge about treating hearing loss and about the characteristics of the available products. She even made a follow up call later that day to let me know about the availability of veteran benefits. During the initial fitting she took great care to configure the devices and was very patient in showing me how to use them.Caitlyn’s recommendation was exactly correct and the new devices are working great.During my interactions with Caitlyn, I found that she is very customer focused, professional, knowledgeable and very personable.

My 90-year-old mothers hearing had changed over the past year and her old hearing aids simply werent working very well anymore. We talked about going to the UNC Hearing and Communication Center to see if newer hearing aids could help her, but mom was very skeptical that getting new hearing aids would really help. Long story short: Dr. Sjoblad and her grad students fitted mom with a new set of hearing aids that have really improved moms life. She can hear her son on the phone; she can understand what is said while at the bridge table; and she is constantly telling me to speak more softly (something I havent done in years because shouting was the only way she could hear me!). Dr. Sjoblad is patient and compassionate; her demeanor always calms my mom down; she listens carefully to mom’s concerns and comes up with creative solutions to solve problems; and she is happy to take the time to fine tune mom’s hearing aids so mom can get the most out of them. Dr. Sjoblad is the best!

Dr. Nancy McKenna and her resident doctors did a great job listening to my concerns about my compromised hearing and my desire to want to hear better. They tested and explained to me very clearly and understandably my hearing loss and then how I could be helped. Dr. McKenna showed me options in different price ranges and the different products best suited for my needs. I purchased Pronak aids and with her tuning and fitting I am now hearing better than I have for years. The aids I now have are far better than the old and dated ones I previously had. My wife is happier now also.CHB, Efland, NC

The audiologists at this clinic are extremely professional and knowledgeable! Highly recommend this center for those looking for great care

After having been a patient for 7 years and having fitted 2 pairs of hearing aids at this clinic, I feel extremely pleased with my choice. I could not recommend more highly the outstanding service of Dr. Sjoblad and the staff.Dr Sjoblad was extremely helpful in improving my hearing capability. She was empathetic, very personable and extremely patient. I had good hearing over low frequency but moderate to severe hearing loss over high frequency, which made hearing-aids fitting more challenging. After extensive testing, Dr. Sjoblad was able to program my hearing aids specifically for the type of needs I have. She also spent a great deal of time on patient education. I walked away with not only a great pair of hearing aids but also tips on communication success. It is rare to find a doctor who cares for their patients the way Dr Sjoblad does. The staff and students there are also very professional and genuinely cares about giving their patients the best possible service. Having highly quality and well fitted hearing aids has made such a difference in my life. I am truly grateful to this team!!

I woke up about 2 weeks ago w/ some major vertigo. Though it was not completely debilitating, with certain head movements, I felt like the room was spinning and had to hold onto something so I wouldnt fall. I saw Dr. Philip Griffin for an assessment. He diagnosed me with BPPV and then completed procedures to resolve the dizziness. I cant tell you how great it feels not to worry about feeling dizzy!!

I am so pleased with my experience at UNC Hearing and Communication Center. The staff and doctors were professional, personable, respectful and immensely supportive as I began using hearing technology for my hearing loss. A big shout out to Anish Thakkar for all his skill and expertise!Two years later and I am still extremely pleased with the experiences I have at UNC Hearing and Communication Center. Today, I was helped by Caityn Whitson, a 4th year intern along with Dr. Sjoblad. Clear, friendly, articulate, personable and genuine- I couldnt be happier. Having progressive hearing loss can be daunting, but with these folks I feel really cared for. Thank you for your excellent health care!

I am very pleased by the care Dr. Sjoblad and graduate student, Aneesh, provided. Dr. Sjoblad carefully assessed my hearing loss, offered me options for appropriate hearing aids at different price points, and worked with me over several appointments to ensure that my new aids were a good fit and had good functionality for my needs. I had my prior hearing aids (my first) for almost five years and had almost stopped using them because I felt they did so little good. But with my new hearing aids, I can now hear in restaurants, in the car, and in meetings. I can even hear the birds singing in the morning when I walk the dogs.! This is such a wonderful change, and has made me much happier, and also more confident in social situations. I appreciate the time Dr. Sjoblad and Aneesh took to review the situations that were giving me trouble, and working specifically to address those. They are patient and kind, and keep up with the latest in research and technology, as fits with a clinic whose audiologists are also teachers (professors) in the field. Aneesh also offered an excellent free workshop on hearing loss and hearing tips. I am most grateful for their help.

Another five-star experience today at the UNC Hearing and Communication Center. Despite an error on my part regarding the appointment day and time, I was able to meet with Mr. Anish Thakkar, a 4th year Ph.D. student and Audiology Extern who tested the performance of my equipment and reviewed my overall experience since i started using the aids over nine months ago. This was my first appointment with Mr. Thakkar, and I came away impressed by his thoroughness and his ability to communicate complex technical concepts on the use of my hearing aids and support equipment. I never felt rushed during this review, and he encouraged me to ask questions (and I ask a lot of them). I highly recommend the UNC Hearing and Communication Center for anyone requiring an Audiology consult.

Staff was professional, patient, articulate and supportive.

Efficient, professional, caring.