A year ago Silver Cross social worker told my husband to contact these folks for a drop arm commode. At first they said they didn’t have any and then called to say they “found one” and would deliver it by end of day. Great because I was coming home with two amputated legs. Eleven months later, the seat broke. My husband called them and explained what we needed. They said “we’ll have one out to you tomorrow but it’s a different color.” Not only was it a different color but it was the wrong size and didn’t connect so it was wobbly. Called them the following morning and Bob said they’ll deliver another one tomorrow. They delivered another one just like the one they delivered before! When I called for the third time, they (Bob) told me they had no replacement for the seat I needed! Asked him if he had a totally new drop arm commode. He said yes “but it’ll cost you $215.00.” I said “thanks but no thanks I found one for anywhere between $117.00 and $140.00” and hung up. Bob contacted my husband on his cell phone (I guess he didn’t want to talk to me) and said they would pick up the commode and the seat on Monday. Today is Wednesday and commode is still here. DO NOT USE these people!!!

The office staff nice drivers nice but dealing with a guy named mike rude to my sister when she called. Telling someone was in office when they were actually off.

My call was answered right away, everything was explained to me. I was not expecting to rent a wheelchair after surgery today but it was more invasive than thought. I live in town and paid out of pocket so the chair was delivered within the hour! I couldnt be more happier at this moment :)

I had a terrible experience with Bahr Medical Supply. Asked if they could help us with Medicare and the response was to go somewhere else because they would not help us get the critical equipment for my mother that has Parkinson’s. So disappointed in a local company I would have preferred to use.

They let an answering service answer their phones during normal business hours and you have to leave a message and they’ll call you back. If you can’t answer your phone, you don’t deserve any business. I called at 4:05 and they’re open until 4:30. I’ll use somebody else.

I stopped in here once to get a grabber and a foam handle for my walking cane only to be turned away. They said that they only sell to companies and /or business. Very disappointed as it was close to my home.