Or
Oral And Facial Surgery
30 Parkwood Dr, Chambersburg, PA 17201, United States
Comments
Da
Review №1

We love Dr. Koterwas. As a surgeon hes great, but youre never really going to get any warmz fuzzies from him. He took my oldest sons wisdom teeth out three years ago, and we had a phenomenal experience from billing to insurance to great office staff. However when my younger son went this summer it was an entirely different experience. If you pay up front dont expect to get reimbursed from your insurance anytime soon. Im still waiting since July!!! I do insurance billing at a a very busy dental office, so I know how this should work. The office staff is unprofessional and unorganized. You will receive excellent care from Dr. Koterwas, but dont expect much more.

Ca
Review №2

I recently had three wisdom teeth removed and the dentist and staff were wonderful. I have a lot of anxiety when it comes to the dentist and they were very understanding. The doctor himself even called me later in the day to see how I was feeling. This is the place to go if you need oral surgery!

Jo
Review №3

Great people had 6 teeth surgically removed did an awesome job i would highly recommend them to anyone

Br
Review №4

**This was the single most horrific dental experience of my life. I literally feel like I was assaulted.**I was referred to Oral and Facial Surgery by my dentist because I had a tooth infection that went into my jaw bone.So I went for a consult about getting my tooth pulled and maybe later getting an implant. The expense if anesthesia was around $550 to $700 dollars not covered by. Dr. Koterwas said I could do it without anesthesia. He assured me the whole jaw would be numb and I wouldnt feel anything anyway. However, since I had a lot of anxiety I asked about laughing gas they said they would provide that for $190.00 upfront. So I scheduled my appointment the next day.When I got there I was extremely nervous they hooked me up to the gas and shortly after started numbing me. I have have had ALOT of injections but he way of injections was almost violent..the numbing process consisted of quick consistent stabs while moving the needle around inside your gum. It seemed to be more painful then it needed to be. Then back to the gas. after a few minutes, I asked the nurse if it takes a while to feel the gas, she said no turned it up then down quickly (maybe off who knows) after another few minutes I was waiting on a check-in again to let them know i was still feeling NOTHING from the gas. Seeing no one pass by i decided to get out my phone to text my son to get my mind off my nervousness. As soon as I did Dr. Koterwas came back in and was upset to tell me that was against hippa regulations. I apologized and told them they could put my phone by my purse. I then told him I didnt feel the gas AT ALL and he said well give you a quick shot and opened the valve quickly again then turned it down or off... none of these times did I smell or feel anything from the gas. but before asking if it was woking he quickly put the bike lock in my mouth and started to pull my tooth. At this point, I realized I was not fully numb and was yelling ouch! he proceeded to pull back my gums with the tool to get to the bone to drill out any infected area all the while I was yelling ouch and crying. I was flopping around like a fish yelling ouch crying and at no time did he offer to stop to offer to numb me. My tears had formed a path from my eyes around my neck and down my back. After I exited the office I sat in my car and cried for at least 15 min before I could drive home, not from the current pain in my jaw afterward but from the ordeal I just went through. Its actually been hard to get off my mind in the last few days. today it is 4 days later now I still cant stop thinking about it so I decided to write a review.

Jo
Review №5

Trying to get a tooth extracted. I was sitting in the waiting room for 1hr before I left

Ja
Review №6

Would NOT recommend this place everything about it is awful!!

Bi
Review №7

If you like being talked down to and treated like your pond scum feel free to go here. Ill take a sub par dentist and staff over a practice that feels that superior to you any day of the week.

Ni
Review №8

Do not use this practice. Very unorganized. Was scheduled for a follow up went in and they said the doctor wasnt coming and they didnt call me to inform he wasnt going to be in. Horrible experience.

Information
8 Comments
1.9 Rating
  • Address:30 Parkwood Dr, Chambersburg, PA 17201, United States
  • Site:https://oralfacialsurgery.net/
  • Phone:+1 717-264-7828
Categories
  • Oral surgeon
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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