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Phoenix Dental Care LLC
475 Phoenix Dr, Chambersburg, PA 17201, United States
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Mi
Review №1

Entire staff is super friendly and they always have flexible hours to suit my schedule. Dental work is top notch!

De
Review №2

Dr Keller and her staff have always been helpful and respectful to me and my family. Highly recommended!

M
Review №3

Doctor Kristen and the staff always take their time to do a great job

Ma
Review №4

Im so disappointed in Dr. Kellers office staff, particularly Melissa! I have been a patient for several years and although its been about a year since I was last seen in her office, I had what seemed to be a dental emergency to me at least. This morning I chipped my front tooth while eating and immediately called the office. Imagine my surprise when Melissa answers with no compassion for my plight and says Itll will be a while before I can get you in. Obviously not being a dentist myself, I dont know what that means for my tooth and I ask. She abruptly replied Its not an emergency and It will be the end of March before I can get you in. Im shocked and ask if there is another dentist that Dr. Keller refers to in cases like this - Melissa literally chuckles and says Oh no. I then reply Im going to have to find another dentist, March is too long and Melissa says OK. She wasnt even bothered that she was A) not helping a patient in need and B) that she was causing the loss of a paying patient due to extremely poor customer service. The dental practice you represent is a business and will not be as successful as it could be if you continue this terrible practice. Disappointed and no longer a patient - another dental office has agreed to see and treat my emergency today - and with compassion and great customer service. Dr. Keller - you should review your customer service expectations with your staff because Melissa clearly doesnt get it. Lesson here: It is true that one poor experience leads that person to tell at least 10 others - I will and am. Avoid this office at all costs unless you want to be treated poorly.

Ti
Review №5

One of the best dentists Ive been to. Ive moved from Chambersburg to Frederick and still drive back to Chambersburg for my dental work.

Ja
Review №6

The best dentist and staff!!!

Mi
Review №7

Dr. Keller and her staff are wonderful!

Information
1 Photos
7 Comments
4.2 Rating
  • Address:475 Phoenix Dr, Chambersburg, PA 17201, United States
  • Site:http://www.phoenixdentalcarellc.com/
  • Phone:+1 717-267-2059
Categories
  • Dentist
Planning
  • Appointments recommended:Yes
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