I am so very grateful to the staff for taking such great care of my beautiful mommy!! She absolutely loves being there! She is surrounded by amazing staff! She calls them her family and they think of her as family as well. They always call to inform me of anything that is going on! Thank you for taking great care of my beautiful mommy 🥰

Rating this as a prior employee, as with many places in Healthcare. Its understaffed. So much so that members are unable to provide the level of care that patients and residents deserve. I only worked weekends and many times Id find my initials on the dressing I was changing.Sadly, that was to be expected.The reason for my rating is that many staff members were fired for refusing to work after receiving a positive covid test.I didnt even receive a phone call or notification, just went to the scheduling app to find I no longer had access. That was not even a week after my positive test. During that week I got 3 phone calls asking me to come in because others were sick as well.

My dad is in this facility and not getting the care he needs. I have tried calling the place and leaving messages for them to call me back and not one person would return my phone calls. I you cant eat certain foods due to dietary restrictions you have to say you are allergic to that food .

Its a friendly place and I cant wait to work there.

If your residents are under lock down then dont let the get delivery and waste someones time. Answer your phones. Answer your door bells. Dont waste someones time then have attitude about it. Rude workers, I refuse to deliver here again.

Mold and fungus in shower rooms.they want you to pay for skilled nursing once rehab is completed. Ther are non working exhaust fans in shower rooms,and some patient rooms. Non working heaters in some patient rooms. Overall the place is a dymp

It is a common occurrence for this place to be severly understaffed for the amount of residents it carries. The RN and CNA do the best they can but unfortunately it is run by a corporation that exists elsewhere and doesnt really care what really goes on as long as the $$ coming thier way is at acceptable levels. More residents + less employees + low to nonexistent maintenance = profit. If people didnt cheap out and use facilities like these, they wouldnt exist. Otherwise be a better consumer. Some things cost less then others for a reason.

My grandmother was her recovering from an issue with her congestive heart failure. While she was in their care I came to visit and found her in bed with her call light on crying and saying she had been waiting for help for a while. She had unfortunately had a bowel movement and was sitting in her feces. After 15 minutes of waiting I found a staff member to help her to the bathroom and get her all cleaned up. I pointed out old feces on the side of the waste can in her room and was told that was housekeeping’s job but that she would let them know. After she left the room I saw that she had left my grandmothers dirty feces filled brief around her ankles and she was now stepping in her own filth. I had to then ask 3 separate people for wipes to clean her up and eventually had to put on gloves and get her cleaned up by myself. Long story short we moved her to a new facility the very next morning.

Warm ,friendly atmosphere.... Staff very well trained as expected but also keeps familly members well informed of the patients status.. A very clean and well organised facility... I would take my mother there if she were still alive ... Nice place to die

I came to Riverside straight from Harborview Hospital where I had undergone multiple intensive surgeries that saved my life more than once. I rolled through the doors on a stretcher. I couldnt even roll over on my own. The staff Riverside immediately went to making me feel comfortable. Being the youngest person at Riverside came with some interpersonal challenges and yet, the aides and therapy staff made me feel right at home. They joked with me, talked with me, showed me pictures of their own accidents, and gave me things to do to help keep me busy.The therapy staff were always one step ahead of me. When I could roll over by myself in bed, they taught me leg and arm exercises I could do in bed. When I could do my exercises without being tired they taught me to stand. Once I had stood on my own two feet, they taught me to walk on my own power and they kept helping me until I could get around on my won. They encouraged me every step of the way. Their friendship and camaraderie really helped me stay motivated to keep up my exercises. That ultimately enabled me to be discharged from the services of Riverside Nursing Facility. Upon my arrival at Riverside I was totally paralyzed from the waist down and severely restricted in the upper body. In a period of 3 1/2 months I have regained the ability to walk through intense physical therapy and electrical stimulation therapy. After 7 months of Guillian-Barre, I am now ready to return to a nearly normal way of life. thank you to the staff and aides at Riverside Nursing and Rehabilitation Center from the bottom of my heart.I am forever in Riversides debt because I almost died when I was at home and in the hospital. The rehab team did me right when I was here, and now I am able to go home to my wife and all my hobbies. Thank you guys very much!My goal was to get better and go to my High Schools 50th reunion. Rehab encouraged me to keep focused and my hard work would pay off. it did, and I walked out of here! I thank all of the rehab staff for making therapy fun and for all of their experience and knowledge.When I arrived at Riverside, I couldnt even stand. Then pretty soon I was standing. Shortly I was hip-hopping. 1 and 1/2 months later I got my prosthetic leg- I was walking up the hall. As time went, i was walking more and more.

I spent a week or so Riverside after being discharged from Summit Pacific Medical Center in Elma, WA. It was run down and staffed with untrained nurses and certified nursing assistants. I left against medical advice.

Quality state survey in 2018!!!!

Friendly and professional