My outpatient surgery experience was top notch. Everyone with whom I came into contact was personable and professional. They inspired confidence, plus they were likable. Prep work went without a hitch.Im not just rating this because the outcome was positive. I would think these are the types of clinicians in whose care to be, especially if the news is less than cheery.I was spared driving to a larger county without compromising quality of care, and with the bonus of a more personal vibe.

I tried to take my son here last night, they had us waiting over 5 hours and there was no end in sight. My son is autistic and its hard for him to sit that long at a hospital! We had to leave! My son wasnt a priority to them! I recommend them to make a childrens ER that way children arent waiting for adults to be seen. Children need to to be seen too....

Absolutely amazing top to bottom! From the womans health ( huge shout out to Dr Mo! ), to the emergency room, and the surgery center. No one wants to be sick and dealing with unexpected health issues, but every singe step of the way, from front desk, to nurses, to doctors I was treated with amazing compassion, professionalism and care. Thank you all for helping me in a great time of need. Your work is deeply appreciated.

A hospital should be more concerned with the well being of the patient than their own bottom line.

Worst Hospital ever. Parking lot basically empty. 10pm at night. Waiting 5 hours for no reason. When finally got a room the nurse light was blinking for more then 5 minutes and yet no nurse. Makes me wonder. This isnt the 1st time that this has happened. Its even better on how much the doctors,nurses,receptionist and even there own security play around behind closed doors. Almost certain they should rename it to clowns hospital

My care here has been outstanding from the minute I stepped into the ER to being admitted for Covid. Everyone seem to be in sync as what to do and is very professional at their job. I feel safe and know they will get me well.Their food quality I say is the best I have ever eaten in a hospital just like a five star restaurant, AMAZING!

My wife has been sitting here for over 3 hrs and still hasnt gotten in. There are 3 people ahead of her also. I wonder how long theyve been in here. Its not that busy at all too. Should have went to Olympia. Update. After waiting for to long she talked to the TN and she said the average wait is usually 8 hours. She checked her blood pressure and it had came down some so she walked out.

My sister is sitting in the ER waiting room with shortness of breath and an elevated blood pressure of 198/202. She had covid a week ago. She has been waiting for 3 hours and was told by the lady Abby at the desk that she had to wait so they can take less urgent patients first so they could spend more time on her. A young boy and his mom came in who knew her and those who worked there and they were in and out within an hour. Drive elsewhere if you can! This is one of the worst ERs around!!!!

Very respectful of patient rights and comfort.An awesome group of medical professionals.Stay well, stay safe, and thank you for being there when people need help.Good cooperation between St. Peters hospital and the local Province Medical Center.

I just wanna give a shout out to all the workers and the receptionist over at the short stay surgery unit. I’m a newly amputee I lost my leg right below the knee. I have an infection and the infection disease doctor wanted me to get IV anabiotic infusions every morning at 7 AM for 60 days I said the only way I can do that if somebody can come get me from my car.And that’s exactly what they’ve been doing for 50+ days the girls come out and get me usually have my coffee and water ready in my room! Thank you to Barbie and all the nurses at Centralia surgical short stay unit!

Go literally anywhere else. Been there several times, but tonight was the last. Youd have better luck and a shorter wait time at a vet.

I came to Providence Centralia Hospital today as an outpatient for a colonoscopy. While the staff were personable and got started with the procedure ahead of time, I wish they had given more time for the pain meds to kick in as I felt the scope the whole time and it was quite uncomfortable. Even after telling them this, they still didn’t wait or even give me more pain meds. Just one more bad experience at a Providence ran medical facility and I plan to find somewhere else for my medical needs in the future.

Worst experience I’ve ever had at a hospital. Lazy people who don’t do their job. Pressed the call button multiple times because I needed assistance and no one came. I had to go out and get tell them to come help me, to which the nurse I talked to responded with “oh I’m doing something on the computer right now but I will have someone come help you” then sat back down on the computer outside of my room without helping me. Then since we complained, when they came to take out the iv and discharge us the nurse just ripped it off my wife’s arm and hurt her. I’m an emt I know how gently that can be done and I’ve never hurt a patient like that in my life she did it on purpose because we complained. DONT GO HERE!

Took awhile to get help, but it’s not their fault unvaccinated aholes are clogging up the place…

Joke of a hospital! Night shift receptionist was very rude.

Just walked out of the ER because they would not let my girlfriend stay with me, I have PTSD and when I told them that the lady laughed at me. I was in there because Im having pain in my right kidney, you would think a hospital would have a little understanding about PTSD. When I calm down I will be taking this up with my attorney and the courts.

If I could give this place 0 stars, I would. This is HANDS DOWN the worst hospital I’ve ever had any experience at, not only as a patient but as a family member to a patient, as well as facility that takes mental health clients post evaluation at the ER.

Just here to remind this hospital how slow their emergency department is. They prioritize patients in a terrible fashion and the ones who really need help end up waiting 4 hours to even see a doctor. Step up your staffing, obviously theres some issues there as well.

Been sitting in the hospital with my daughter who needs stitches for over 5hours with a waiting room full with only one doctor on call. Absolutely ridiculous.

I had the most amazing experience for having to be in a hospital. The entire Emergency room staff was so caring and concerned about me. I was brought in by ambulance with a severe asthma attack and Hypertension, not able to breathe right and I was scared. The receiving nurses and Drs. were very attentive, and reassuring. They were quick to treat me, and run my tests, and make sure I was breathing normally again. Lifesavers!!. WHAT AN AMAZING staff!!

The hospital was very dirty during the 5 hours sitting in the waiting room not once was anything wiped down dirty blankets laying on ground and in chairs . While walking to xray there were people ilining the hallway in hospital chairs with iv in arms and no mask coughing as they walked us by. Then was put into a small er room with another patient only seperated by a curtain not 6 feet apart not even close. No privacy. Screw hipa laws we heard everything going on with him he heard everything going on with us.

Treated like a Queen today in outpatient care.There for day surgeryw/urologist.Staffamazing..On top of everything.My nurses Rachell, Tara Tinhara, Abigail Hilton anesthesiologist made me laugh.

Well,just dropping off a patient, wouldnt let ME in however, 19factor in effect, geeze! Ok, so now ya know, no visitors, no non patients either ! Get over it !right?

Would give no stars if I could! This ER department still can’t get it together on anything! The staff lack empathy, friendliness, and tact! The wait times are ridiculous, there seems to never be enough staff on hand period! Then, how can it be there’s no knowledgeable nurses to help deal with ileostomies! I do not recommend going here, go to St. Pete’s it Tacoma General!

6 hours to get x-ray results is ridiculous.....I got here at 4 pm and its now almost 10 and I still havent heard anything

I really enjoyed playing Waiting Simulator.Twice I have been here for my fiance, and both times have had to consistently call in nurses to try and get information on what is going on because we wait in the dark and no one comes. Some of the nurses are as surprised as we are that no one has showed up, or the doctor comes when we hit the call button and acts like it was their idea to walk in.I understand that hospitals are busy and everyone wants to be seen quickly but they seem to be exceptional at making people wait and then being quick to discharge someone who came to them for help and still needs that help.

Amazing staff in Emergency. I was well taken care of. My symptoms were tested, evaluated, and I was taken care of by a WONDERFUL group of people as quickly as possible. They saved me that day!!

1 star because I have to...My mom who was 84 with Alzheimers was brought into the ER at Centralia Providence Hospital by ambulance on a gurney with broken bones and bleeding. Immediate family were there to be by her side, but not allowed into the hospital. After waiting 2 hours out in the parking lot, were told to go home and call in the morning. The next morning one of her daughters called and again told that due to Covid restrictions still could not go in to be with her. Mom was failing fast and was obvious she was declining rapidly. We could only talk to her on the phone. At one point she told my sister she thought she might be in a hospital? 2 days after being admitted, our family received a call mom had passed and now we could come to see her. What was the difference now? Same hospital? Same room? Same nurses running around etc. What was any different now? My sweet caring mom died totally alone in a strange place, strange bed, and strange people with no one to hold her, to say goodbye and tell her how much she was loved. Your website says Covid exceptions for visitors at End of Life. Who dropped the ball here? So family is allowed in to the hospital now to see her after she has passed? And can stay as long as we wish! What was the difference now that she has passed? Meanwhile out in the parking lot as family is waiting to go in to say goodbye, 2 women walk to the ER 1 needs to be seen and the other announces she is a friend..BOTH are allowed to go onto the ER. This is all so heartbreaking and criminal. No one should die alone this way. What happened to your core values Centralia Providence Hospital? Compassion, dignity, justice, excellence and integrity! You showed none of these and Im appalled at your treatment to my poor mom and family. No one should die in your care this way. Shelly

I went in for surgery recently. First time, I was very nervous and had high anxiety. My nurse Tamara, was so amazing! She gave me a satchel of lavender and played ocean waves to help me relax. The whole nursing that I encountered was so great and answered any questions I had. They went above and beyond to help me and make my experience positive.

This hospital and its staff are exemplary! Absolutely everyone I was in contact with were so pleasant and helpful. Ive been in numerous hospitals and my care was top notch.Thank you Providence Chehalis!

The pre-op nurse was exceptional, I dont remember her name. She took my blood pressure from 195/100 down to 140/76 just by being so caring. She had many helpful co-workers who helped her get everything done in a timely manner. I woke up in recovery, nurses were very caring there. Was taken to my room very quickly, started with one nurse who was very good. Betty then took over as the night nurse, she was awesome! Took good care of me through the night. Arman was the morning nurse, he was exceptional in getting me ready for discharge. Arman was cheerful, uplifting, knowledgeable. The food was even good. By the time I left I had a blood pressure of 120/60.

I had knee surgery on 10-8-2020. I was scheduled to have this surgery at another hospital, due to some equipment issues they moved it to Providence Centralia. I was a little skeptical after reading the reviews. That skepticism was un warranted. From the nurse and security guards at the entrance to the nursing aide who walked me out, the entire team were helpful, friendly and very professional. I was checked in with in 5 minutes of my arrival. The nursing staff and surgical team provided excellent care, answered all my question and made me feel very comfortable. I had lunch and the food was good. A physical therapist spent time with me and went over all of the exercises I should do when I got home. The employees at this facility are awsome and I would reccomend it without hesitation.

Great prosthetic department

The Best Dr.s Ever.

My fiance picked this hospital to have our first child delivered at. Over all we are happy with the experience and we will use them again in the future.

I went in to get a catheter put back in. Waited in the waiting room for hours then I got back there waiting for more hours to be seen by a doctor with a full bladder, and I cant go due to surgery a couple of days earlier. I had an infection and was left in the E.R. until I could get a regular room and bed. Until 3am in the morning when I got there at 5PM. Only good thing to say was a couple of nurses was nice.Never going back.

Not very good doctors. So far they cant diagnose a panic attack or possible bone fracture in a hip. Heck it took them 4 hours to diagnose a concussion when I had one. They need to get staffed with the proper people and keep them updated. Heck they couldnt even diagnose a granuloma in a knee that my wife had. If you want proper work go south or further north for proper treatment.

Traumatized for life after my blood test today. It was very painful like never before.

They dont even deserve a 1 star Worst ER. my husband Waited 4 hours in waiting room and watched people with serious medical emergencies sitting in the waiting room. The lady sitting next to him had broken her wrist bone sticking out she was crying and was told to wait they were taking in other people that came after my husband This is totally unacceptable. I should of just took him to St Peters like I normally do but I didnt want to drive that far Now I know If you have an emergency go to Providence St Peters

Best hospital I have ever been to. I am switching my doctor for my ob just so I can deliver here too. We have also cancelled moving just so i can deliver here. We live very far away, but the service is unbeatable.

I cannot say enough about this hospital. Theyre all very friendly, theyre taking very good care of my mom and I would like to thank you all for such exceptional care.

My dear Grandmother passed away last night on comfort care in the ICU at this hospital. Each and every nurse and respiratory therapist were so sweet and gentle with her. They treated her like a human, constantly asked if she was comfortable, held her hand, etc. Although she could barely speak a word she would ask for ice cream and sure as heck someone was always happy to feed her some! hahaWhen it was time to take her off of bipap the staff took away all the noisy machines, shut off her monitor, brought us coffee, water, a tray of snacks and let us have our time with her until she passed. She passed so peacefully with the help of morphine and lorazepam so she didnt feel like she was struggling to breath. It was beautiful, special and we were so grateful to have our time together as a family surrounding her bedside and saying our goodbyes. Thank you for doing the little things for our family and for my grandma! Whenever she was admitted here for Pneumonia she wouldnt want anyone to come visit because the nurses take such good care of me. I guess I wish I would have seen her doctor more than once a day... nurses definitely do all the leg work and care for the patients more than the doctors. You ladies definitely deserve a fat raise for what you do. It was beautiful to see nurses come in to hug our family and say goodbye to grandma even if they were working in a different department that night. Truly special that she touched so many hearts there.

I took a family member to the ER on a Saturday, they were diagnosed with type a flu and pneumonia and admitted. Fast forward to Monday, patient put in critical care. Kidneys werent functioning properly. Medication was given to make them work. Tuesday, patient went back out on the main floor. They served this patient beer, (per their request). Wait, what?!!!Thursday afternoon patient discharged. Less than 24 hours later, this person collapsed at home and I had to call an ambulance and insisted they be taken to St Peters!Other complications had come up that they failed to catch.If youve had good care at this place, Im happy for you but I will NEVER use them again! I thought they could handle this, clearly not!

I had an anaphylactic reaction. Arrived via ambulance. Woke up in ICU. Staff very friendly and helpful. Took the time to explain all the tests they were going to do and actually told me the results and what they meant. Thanks again for the awesome work you all do!!!!

Best care ever! Proper diagnosis, excellent experience, excellent doctors and nurses! Thank You!

My friend gave birth here and the whole experience was very long. The doctor came back and performed a C section. I really appreciate the doctor care and dedication to my friend. Overall, I am glad my friend got the best service here.

I dont want to go into personal details but this is the best hospital ever. I was in a precarious situation and every single person treated me with respect and kindness and I will NEVER forget that and will pay it forward. These people are superstars. After my surgery, they sent me a card wishing me well. This is how the world should work. They helped me when no other hospital would.Thank you Centralia Providence.

Came in on Oct 13 after work, due to having constant pain in my lower left side. It had been going on for almost a week. My Dr in Morton couldnt get me in until next Friday.. the pain was getting worse daily. When I got here, I got into triage with in minutes. After triage, I was in a room within minutes.. The nurses are very cheerful and very friendly! They got my blood work done in a jiffy. These Nurses are very through. Positive Attitudes. Clean Rooms. Not done with testing yet, but this is better than Morton, by far. High 5

I spent six days here in early December 2017. My care began in ER, advanced to critical care and then to a private room. With just one exception, the entire medical team was exceptional. I have never been treated better. These people actually care about their patients and it shows in every move the make, every task they perform. I would bring those I love here and know they would receive the best of care available.

I got to tell yaall, this is a very good hospital.Clean, easy access, best of doctors, and the staff are all 5 STAR ! Impossible to get lost if coming from the Interstate 5 Freeway.

Staff was friendly, treated me like family, they didn’t have the right device to interrogate my Heart look recorder, they quickly got ahold of St Jude, and had them come up to check things. Great Hospitality, Great Hospital.Thank you guys very much

I am no US citizen and just traveling .. and my ear problems got worse and worse. I just looked up the next close by hospital and went in. I explained them the situation and after only 15 min it was already my turn.. and what happened next was just unreal for me. The kindness and love of all the lady’s working there are incredible! Not even in the best German hospital you would receive that much respect, understanding and support. Thank you so much for making this unpleasant health situation so much easier for me. I wish everyone there all the best for the future and thanks again for putting so much love into this important job !!

So 2 years ago we took our then 3 year old daughter to the hospital because she wasnt feeling well, her fever was high and it was late. We arrived and were immediately taken back to the triage area. (Approx. 5 minutes) then taken back to a waiting area behind triage, where they then swabbed her throat for strep. They gave her a popsicle while we waited. (Approx 15 minutes). Nurse comes back with a prescription and we go on our way. The nurses were exceptional!! Lets make sure thats understood! If it werent for them it would have been 2 stars. The time was great! Literally about a half hour total.Now the reason for 3 stars.Note: we have insuranceShe never saw an actual doctor.We didnt even see a bill for 2 years and it came from collections and even then wasnt sent to the right address and took 3 months from when they sent it to get it to us.HERES THE KICKER! $2025 for normal triage, a popsicle and a strep test that cost $50 max for the strip. This literally took all but 30 minutes. All this for a 3 year old.Isnt providence being sued right now for up-coding medicare from 2011 to 2017? Sounds like theyre doing it to more than Medicare. Definetly going to talk to an attorney! Watch those bills and ask for an itemized summary of everything your charged for.

Have had several admissions to Providence Centralia Hospital. Nearly 20 years ago they actually saved my life in a very critical situation. I had flash pulmonary edema, a condition where your lungs fill with fluid suddenly and prevent you from breathing. My husband drove me at top speed to the hospital with my head out the window trying to force air into my lungs. I was intubated and taken to the ICU on a ventilator. It was touch and go, but they pulled me through. As an RN, I was aware of my chances of survival and they were slim. My lab results were inconsistent with life, meaning only my will to live and their desperate efforts kept me alive. I have been there several times since and always had excellent care. A few times i have been transferred to St. Peters Hospital in Olympia, per ambulance, at no cost to myself. I am glad to have such a great hospital only 5 miles away dedicated to the care of local people.

3 times I have been to this hospital. Each time with a family member. The 1st was my mom whose blood pressure was through the roof. The Dr told her not to worry about it. Its just a number. 2nd my husband had a massive heart attack and needed transported to a facility that handled heart problems. 8 hours later. 3rd my son was sick and we waited in a non busy emergency room for 4 hours. When asked how much longer I was told another 12 hour wait. This hospital sucks and I would recommend that you go anywhere but here. The hospital staff is rude and unproffessional.

For two weeks I tried to get a loved one to the VA hospital. Centralia hospital would not listen to me. I finally got him there and they think its too late. Thanks for nothing Centralia hospital. Thats two family members youve done this to. Dont let your love ones be in this hospital get them out fast.

Staff, including Dr. Wong, were waiting for me on my arrival. They were quick, attentive, Professional, and courteous to my Medical needs. Awesome for a small community Hospital!

I walked in from black mold ingestion and was seen within 5 minutes. The staff were very knowledgeable and quick to help me out....I even got some ice chips! LolTurn around time from when I arrived to discharge was only 3 hours. I usually have to wait 5 to be seen at any other medical center.

I would like to thank CENTRALIA emergency room staff. Especially Dr. Townsend, for taking care of me yesterday, saturday. He listened to me, gave me the meds that I need for bronchitis, and I was not even there for 4 hours. THANKYOU SO MUCH BECAUSE infection is clearing up already. Everyone is so courteous and professional there! God bless each of you!

I have spent my fair share of time here and worked with many doctors and nurses as well as the billing department. I could not say enough good things about the intent and abilities of the staff here. We have always received great care and respect from everyone. Thank you providence!

One star is one too many for this joke of an ER. Ive always received better care at the walk in clinic around the corner. Empty ER and I waited for 3 1/2 hours. I watched people with serious medical emergencies get sat in the waiting room. I could not believe that this hospital hasnt gotten in some trouble for this!! The nurse was horribly rude and the doctor did nothing but give me more pills. If you have an emergency, you are better off taking the drive to Olympia. Youll still wait but definitely not as long.

Ive traveled the world and hurt myself in many different ways in many different countries. From nearly drowning in Germany to slicing my hand open requiring 9 stitches in Scotland, and from Canada to Mexico, Norway to France. This hospital is hands down the worst one I have ever been too. The Doctors were cold and showed 0 sympathy, they were more concerned with shuffling you out the door than giving actual care. My Son was delivered here and they injected my wife with pitocin to induce contractions, which ended up having an adverse effect on my son which dropped his heart rate severely. After they noticed the err of their ways and said well we messed up time to give you a C Section they wheeled her into the operating room and asked me to wait while they prepped. They came out for me 10 minutes later and said come meet your son. They left me out of the birth of my first born, so that was cool. The food was par at best.Literally go to any hospital but this one. If youre getting mugged, ask your mugger to drive you to Vancouver first because then at least you wont suffer even after youre admitted.

My husband was in atrial fibrillation and experiencing shortness of breath and other symptoms. The staff here were polite, professional, and encouraging. First class service for such a small hospital. And, to top it off, after all the work they did and all the different departments that stepped in to help him, including three doctors, our bill was only $1,900. I was expecting several thousands more than this. Thank you Providence for helping my husband. Heres doing well now thanks to you.

Waited for four hours with an ankle in serious pain. THEY DID NOT EVEN LOOK AT IT. Treated like we werent important. Treated like he was faking it. The nurse even said on our way out as soon as you get to the parking lot youll be skipping about for the extra few says off. And there is no way to contact/complain without calling. The only good part was the lady who registered/did paperwork was nice.

If you have to go to the emergency room you may die waiting! This place is horrible and they dont give a damn. Sitting for hours and nobody else here!

My friend and I were incredibly impressed with the quality of care at the Providence Emergency Room. We thought it was going to be a barebones hospital, but it was on par with our experiences in Seattle, if not better in some cases. As soon as I was seen by the Physicians Assistant, I got an EKG and chest xray within just a few minutes. We went there around midnight, and it definitely took a little while to get into a room, but once we were there, the care was excellent. The front desk staff were not friendly, but we only had to talk to them for registration.

One of the worst hospitals Ive been to. Rude staff. Didnt know what was going on. Had to unscrew my own I.v. the staff said they couldnt find me to get blood from me even tho I was where THEY left me. This hospital is a pile.lady in the next room keeps yelling help no one to help her . Just a joke here dont not come here

Emergency Room Visits for Low Income Veterans Beware! Prescriptions from ER doctors are Not Covered by VA Medical. Contact VA primary care to have VA doctor re-prescribe medication, to be covered. Have prescription sent to Chehalis Safeway Pharmacy 1100 S Market St Chehalis Wa 98532(VA contract).For urgent weekend Emergency Room visits, Chehalis Safeway Pharmacy will give discount on ER doctors prescriptions.

Emergency room has a good group of staff members. They are very caring.

I wish I could give no stars..Ive had problems with this hospital in the past. But last night was by far worst experience. I went in for multiple reasons one of which was a toothache. 3 oclock in the morning. The triage nurse looked at me and was like were not s dentist office,3 AM!!! I work a full time job how am I supposed to work if I cant sleep over a tooth ache.

Absolutely terrible. Witnessed horrific treatment of patients with mental issues in the ER, including staff making fun of them loud enough for me to hear in another room. Very disturbing to say the least.

I was planning on giving birth here but I ended up needing an emergency c-section at 4am on a Saturday. Dr. Scalici was my obgyn, and happened to be the doctor on call that night. Within 5 minutes of calling the womens center after hours number, Dr. Scalici called me and told me to go to the ER to get checked out. Everything happened really fast. All of the nurses were very attentive. Dr. Scalici explained things well and kept an eye on my baby while the nurses prepared me for surgery. The anesthesiologist was very comforting to talk to- I had never had surgery or been under anesthesia before. Overall our experience was wonderful. My husband and I could not be more thankful for the guidance and care in such a stressful and scary situation. This is our first child and he is now at Tacoma General NICU. The nurses told us to give them an update and we plan on it. We cant remember anyones names unfortunately, but thank you from the bottom of our hearts, for everything.

I went here for an ear infection and came out with a ruptured coartureeian soo ya basically i died

Three hours in the waiting room and not a soul checking on the elderly patients in their waiting room .. what the hell is going with this? The throughput is terrible.

Had x rays done, staff was polite, kind, and helpful. They got me in and out quickly

The worst hospital ever. Lack of team work, talking about patients medical history so fast and in a non-private sector. Gave me Ibuprofen 800MG and I am allergic to this they called my room the Devils-Room while I was across from the nurses station listening with my care taker.

If I could give no stars I would this place sucks dont bother go to Olympia. They just want to get you in and out you see the doctor for maybe 1 min and They are rude and very short.

Was in the ER with my grandfather and overheard a group of female staff members describing their last nights endeavors with their boyfriend, it was very loud and very unprofessional. Worst hospital I’ve ever experienced.

This place needs to seriously rethink the way they treat people. Absolutely the worst hospital Ive ever been to

Youre better off driving to Olympias hospital dying or not. this place is a joke

Hours of waiting and cold uninformative service. The girls at the desk seemed more interested in gossipping than peoples health, and are about 16 years old. I left after two hours of being told Ill be seen shortly. I would hate to know what long would be. I cant afford to sit sick as a dog for ten hours before being seen.Seriously, go to Olympia. This time you take to go there, get treated, and come back is going to be much quicker than spending three hours being ignored in Centralia.The drug addict s all got attention and there cops and security gaurds running around all over. Total shitshow. I had to give a one star but in reality no stars. Theres nothing g to review because I was completely ignored.

Had to give at least one star. This place is awful. I went I for my ankle and they xrayed my leg. Then went back to see the doc (maybe) not sure did not introduce himself. He said what is the problem? I seen the computer screen he had my discharge already done just needed to hit enter. I told him my left ankle hurt he looked at it said it looks fine. No broken leg. I said ya its my ankle he said stay off of it and heal for a couple days should feel better. I told him it had been iced and heated for 6 days now what and he just looked at me and said nothing. I told him to hit the enter button for my discharge and Ill go. He did we left. What a joke now I have to go to Tacoma to figure out whats wrong. This was a 2 hour wait to get nothing and charged for xrays on the wrong part of my body.

I went in with lower back pain. Made to sit in a waiting room in the ER. Never taken to a bed. Oh but they had beds open like five. Took forever to get my checkout information. Not professional at all.

I was curious If JACHO was here recently...remonicing when I was a medicare surveyor. I would certainly hope that the top .notch care I got for 4 days was not a reaction to my past job. The hospitalists,, nuke med, lab, imaging, pharmacist, and nurses ... everybody weregreat ..they could not find the cause of my affliction. The aerators on the faucets are fomites for .psudomonus and legionella..like happened to UW Medical Center. The chow was supperb! Thanks😀😷🤧🤓

The After hours pediatrics in the Providence hospital located in Centralia was the worst care my daughter ever received. I took my 1 year old daughter in for vomiting and a consistent fever of 102.8 that Tylenol wouldnt reduce. When the nurse took my daughters temperature she rubbed the thermometer across her head over her hair, the nurse looked at me and said she doesnt have a fever her temperature is 97.2 I told her to check again because I had just taken her temperature before we left the house and it was 102.8. The nurse checked again and indeed the first reading was wrong the second temperature read 102. Nurse asked me if she had a runny nose or a cough I replied No. When the Doctor cane in the room he said the nurse told him she had a runny nose and a cough. The Doctor did not ask me any questions just was typing things on the computer, listen to my daughters heart and lungs and said we were good to go, I then asked what was going on and what I should do, he said its probably a bug and to give her Tylenol, I had been giving her Tylenol and keeping her hydrated with small amount of clear fluids at a time, so really I was doing everything fine already but the fact is I feel as if they didnt do their job by communicating with me or one another. Not to mention when the doctor walked in the room he had a mouthful of food and smelled like corn chips.

I had the most fantastic experience for my colonoscopy. I loved my crew the doctor, Emily RN was superb. I now hope they sent to pathology my polyp and the pictures with the chart as the picture taker may not have been working or they could not have given me a copy. We had a little problem with getting a vein, but Emilys personality made it all worth it. What a great doctor and RN. Thank you! I never got my polyp pictures however and the office should procure them. I am in Florida now. Also Dr. Thang charged me 50.00 and still in dispute. The NP made a mistake and sent me over there for HPV and could have used the same specimen for this. If you Christian oriented, why do you not help the seniors with anything. I applied probably 200 times by now and highly qualified for jobs there. I have had two calls and no followups or anything. I believe the recruiters call to appease me that thy called and never offered me a job in the two years there. Any answers.

I seriously hate this hospital! empty lobby still a 4 hour wait (and counting). they dont prioritize patients either and literally just give the drug addicts whatever they want. . . Literally so awful I cant even stand it but hey the tweakers sure love it

Slowest er Ive ever been in not busy got seen fast been waiting for drops for ear for almost 2 hrs papers are even ready for discharge it been 4 yrs and not no more chances Ill go to Olympia from now on so sad

I was there on Friday April 22, 2017 with what turned out to be an inflamed sciatic nerve.I had surgery on March 8th, and was doing well, but woke with the pain on Thursday which did not go away, then on Friday I woke with the same excruciating pain and a fever. My neurosurgeon in Seattle told me to go to the ER.Everyone at Providence was very efficient and kind.The intake rep took my info quickly and was very kind.When the intake nurse came for me she offered a wheelchair, offered to help me walk, said to take my time, and was extremely compassionate. She got me back to a bed immediately.They set me up with an IV and the doctor came in and after examining me she set up a tranquilizer/muscle relaxant and went to call the neurologist.The nurse who took the blood was capable and the blood draw painless.I felt very comfortable and confident that I was being well taken care of, and that Dr. Kim Tuan Le and my neurosurgeon in Seattle were covering this as a team.The doctor and my neurologist made a plan which included new rx and I was dispatched with directions to do a follow up appt with my surgeon.Rather than go to an outside pharmacy I just wanted to get it done, so I asked where the one in the hospital was and started slowly and painfully walking there. On my way I asked Marie the volunteer at the West Info Desk where it was, and she insisted on getting a wheelchair and taking me there. Then she told them to call her and she would come back to get me when the rx was done. They said 20 minutes which would make it 4:10pm. That was 10 minutes after her when she was scheduled to get off, but she was determined and said she would be back. At about 4:20 she returned, we got the rx, and she pushed me to my car.I cannot express what a relief it was to not walk. My gratitude abounds and I can only hope that she receives as much love as she gives to the world.I highly recommend Providence Centralia ER. I felt safe, nurtured, and well taken care of.

Worse hospital ever. Doctors got their degrees in a cracker jack box and the nurses/help dont know much either. Treat everyone like druggies and dont wanna help anyone whos in actual pain. Or tell everyone they are ok and other hospitals find the problems instantly. Google doctors. Google everything and still dont know whats wrong

Worst hospital ever. My daughter sliced her finger and was bleeding non stop. Took her to the er and had to wait for three hours after triage. There was a person with a sprained ankle and she tought it was broken so they took her in right away and all she came out with was a band aid... Had a lot of other bad experiences with this hospital but if i wrote it all down this would turn into a novel.

Staff is alright but should warn you they will charge you multiple times for the same tests

The absolute worst hospital around. Women on the desk and phones are unbelievably rude and disrespectful. Nurses dont seem to know what theyre talking about and are condescending.

I love the family birthing center.

My special needs toddler with brittle bone disease needed x-rays. Being from out of state while visiting family here, I was prepared to be detained and was expecting to be talked to in a condencending manner about why my child had a possible broken leg without trauma especially from a hospital who doesnt know us nor have my sons medical records.Instead, we were received with care, attention, and a staff who was fully ready to listen and take my recommendations. These are fantastic people!Ostiogenesis Imperfecta & NG tube friendly and willing to take YOUR recommendations without hesitation.

This hospital should be forced to close its doors. I had surgery on my head 9/21/15 at the UW. Earlier today my pain meds ran out and the pain became unbearable so I called the UW and they told me to go to the local emergency room immediately. I arrived at Providence in excruciating pain and spoke with 3 different people over the course of a couple hours. I also provided them with an internal phone # that the UW staff gave me to help expedite things( the number was to a UW staff member that was still on duty and had the authority) and all my papework regarding my recent surgery. After approx 2 hours of sitting around in pain the Providence staff told me there was nothing they could do, that it was there policy not to prescribe pain meds on top of what another doctor previously prescribed regardless of the surgery or amount of pain. When I asked them when this policy went into affect the Providence staff member said it had always been their policy. Mind you....I had the same exact surgery in March of this year and also ran out of pain meds. I then to went to Providence and they prescribed me a pain med that was even stronger than my surgeon initially provided What policy was that again?). In addition....tonight while at providence not a single person even looked at the area my recent surgery took place, interesting as i was in obvious pain and there was still dried blood surrounding the area. Shouldnt they have taken the time to at least look??? Ive no doubt they will still be billing...and for what? To make matters worse.... I was pretty damn upset so Ive no doubt my voice had risen a few octaves......so providence was kind enough to send in their security. Upon leaving the whole ordeal was a bit much and I doubled over and nearly passed out right outside their front doors....not a single staff member raised a finger. I will definitely be seeking the advice of council. These people have no business providing medical care to anyone.....it was by far the most unpleasant experience Ive ever had with the medical industry in my 47 years. I actually felt as if I was being accused of being a drug abuser, the only thing they kept repeating was that pain meds were often abused. Again.....I was 4 days removed from head surgery, had all paperwork in order, Confidential contact phone numbers for my surgical team who told me to go there. As if thats not enough....i was so in pain and upset by the time I got home that I was distracted and fell on my steps hurting my back...where do i go? I cant trust the only Emergency room around. I guess I wait and make an appoitment with my provider hoping things dont get worse. DO NOT GO TO THIS HOSPITAL IF ITS TRULY AN EMERGENCY....THEY WILL LET YOU DIE! Unless of course your some homeless junkie.....then they will treat you and send me and the rest of us the bill. FU Providence....See u in court!

Construction is nosie and barely anyone cant even get my grandma in see the doctor this place is slow

If I could put less than one star I would. They refused to keep a patient overnight for suicide watch after a large overdose of Topomax with no stomach pump AND the doctor refused to talk to her parents until hours after admitting her into her room. Terrible care and I worry the medical professionals in the building may be undereducated.

I was yelled at for vomiting too loudly.Then the nurse that yelled at me would walk by she would say nasty things to me like I was faking, and being over dramatic. She even yelled at me for praying Im atheist I was praying that she would not treat me and I made sure she did not treat me.She gave me nasty looks any time she could. Dont give them the chance to hurt you.

Waited for four hours and everyone else that got there after me got taken in... tired and annoyed left without being checked because my boyfriend has to work early tomorrow morning.