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Accent On Hearing
1189 S Perry St #120, Castle Rock, CO 80104, United States
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el
Review №1

Very punctual. Clean surroundings. Friendly and helpful staff. Took time to explain what I need to follow up on. A pleasant appointment. I recommend them highly.

Ro
Review №2

Dr. Martinez and the staff were competent and courteous. My wife has dementia and not responsive to hearing tests in general but they gracefully surmounted the situation and got meaningful results. Options for hearing aids were clearly explained and helped me to make the best choice for my wifes condition. Couldnt be more pleased!!!

Lo
Review №3

Amazing to work with Joanne! Very thorough exam and fitting for hearing aids. Didnt know how much I was missing. Thank you!

Me
Review №4

I am a new patient to Accent on Hearing, and met with Dr Martinez for a Tinnitus evaluation. I was impressed with her bedside manner and knowledge regarding Tinnitus causes and treatments. Dr Martinez took the time to listen to my concerns, and gather specific information which would help her evaluate my problem. She then offered various options on what could be done to help me. Dr Martinez was professional, efficient and empathetic. I highly recommend Dr Martinez and Accent on Hearing to anyone looking for a “Top-Notch” Audiologist.

El
Review №5

Very compassionate when giving results, answered all my questions without making me feel rushed at all. Very grateful to the doc!

Ly
Review №6

Wonderful professional and compassionate staff. Cant say enough nice things about the care given to both my elderly father and now me. No one really wants hearing aids but neglected hearing loss can be isolating. Accent on Hearing doctors and staff are beyond patient with this difficult process.

er
Review №7

Ive seen several audiologists over the years and Dr Martinez has been the best one so far. The office staff is wonderful, Ms Irena goes above and beyond. I plan on continuing my care here.

Mo
Review №8

Nice practice, front desk very friendly. Dr. Martinez very knowledgeableand helpful, explained everything well. I never felt rushed, all questions answered. Definately recommend the practice!

Gr
Review №9

Very friendly and nice but it turns out i can get the same hearing aids at Costco under a different name for $1900 a pair and $4,000 less than here. Sorry!

ca
Review №10

The staff and Dr. Martinez are wonderful. Very friendly, professional, courteous, helpful, caring and enjoy working with each and every patient. They take the time to listen to their patients and to solve any problems that they may have regarding their hearing/hearing aids. They are a pleasure to work with and I highly recommend them!!!!!!!

Br
Review №11

Can’t say enough about Accent on Hearing. Staff is friendly, audiologists are amazing. I have been going there for years and very happy. They also helped my special needs daughter with her hearing aids, which was not an easy task. We love them!

De
Review №12

A little nervous, I entered the office of Accent On Hearing for the first time to have my hearing tested. My nerves were calmed immediately by the friendly, attentive assistant behind the desk. Dr. Liz took me in to the sound booth fairly quickly and explained the test procedure very well. After the test, she took the time to be detailed with the results and a plan of action. The nervousness was replaced with a feeling of satisfaction that I had found an audiologist that was a good fit for me!

Fr
Review №13

Great experience . Had problems with my hearing aides and about to travel. They fit me into their schedule and gave me a loner pair while mine are being worked on.

Ke
Review №14

I needed new hearing aids last year. After some research, I chose Accent On Hearing. Joanne and her team are excellent. Joanne went over all of the different options with me, and listened to what I wanted/needed. I used my insurance, and they did all of the work to process it. Every time I go back for cleanings and check ups, the service is still great.

St
Review №15

Very thorough examination, recommendations to treat my tinnitus and high-frequency hearing loss. I never felt hurried during the examination. I went home with a pair of hearing aids to evaluate how they worked. The follow-up was the only place I could ever so slightly complain - I felt somewhat unprepared to make the decision to buy the hearing aids but again, I was not rushed nor pressured into a decision. Overall, Im very happy with the staff and treatment Im receiving. And no magic vitamins!

Na
Review №16

When I came to Colorado three years ago, I needed an audiologist to help with getting new hearing aids. I found Accents on Hearing thru my old audiologist. This company was so helpful, acknowledgeable and extremely friendly. Definitely would recommend.

Pe
Review №17

Friendly and very accessible. Took the word what? out of my vocabulary.

Co
Review №18

They were awesome! They took great care of me, very professional and kind. Definitely recommend them!

K
Review №19

It is always a pleasant experience doing business with Accent On Hearing. This appointment was a little different in that the band from the mask was catching on the hearing aid. Not only did I receive a solution but was given additional help for members of my Honor Guard team. If only I could get this kind of help/service from other companies/organizations that I deal with...now that would be priceless!!

me
Review №20

Best hearing professionals in Denver!

St
Review №21

Awesome place to do business. Awesome staff and doctors. Highly recommended

Kr
Review №22

Great staff, super patient and caring . My Dad is a different person after getting hearing aids, more connected and social. Joann is absolutely wonderful to work with!

Ty
Review №23

Excellent care and knowledge. I would definitely refer others who are looking for a hearing aid specialist.

Co
Review №24

We love Accent On Hearing. They have been so helpful and very thorough with information and options. They are easy to talk to and get a hold of. They provide great service. Dr. Martinez is awesome!

Ke
Review №25

With all the issues related to office visits created by the pandemic, my visits have gone well and I feel very comfortable with my new hearing aids. i think Accent On Hearing provided a valuable service and I would recommend them to others who begin to suffer hearing loss.

Ka
Review №26

Even in the midst of the pandemic they were more than prepared to administer my hearing test and made me feel very comfortable and felt safe in their environment. Staff was very knowledgeable about the things surrounding hearing loss, and the procedures needed to access my condition. The hearing test was comprehensive and revealing and the graphic presentation shows where your hearing falls outside of the normal ranges. The types of aids for my situation were explained and the method of adapting them to my hearing. I would highly recommend them to anyone.Terry

Kr
Review №27

Great experience and very professional team.

Gr
Review №28

Dr. Martinez and the entire staff at Accent on Hearing were just great during the entire process. From the hearing test, selecting the right hearing aids for my life style through the training. Dr. Martinez explained things so I could understand it and answered all my questions. I would highly recommend Accent on Hearing.

Ca
Review №29

It was really easy to get an appointment for my Dad. The lady who made the appointment was very accommodating. My Dad seems very pleased. They were able to fix his hearing aids so that he could wear them comfortably.

Na
Review №30

I bought my hearing aids from another business before I came here. When I got my ears tested at Accent on Hearing there was no change in my hearing. They checked my hearing aids since they were not working as well as I had hoped. With their high tech knowledge and expertise they were able to upgrade my hearing aids so much that I am now hearing lots of sounds that I could not before.Thanks Accent on Hearing for keeping up with the latest knowledge and improvements in today’s hearing aids. Hearing Aids done right really do improve quality of life for the hearing impaired. I highly recommend Accent on Hearing if you’re looking to get the most out of hearing.I Love my Hearing Aids.

Ro
Review №31

Have been using Accent on Hearing for years. Always friendly professional service

Ri
Review №32

Accent on Hearing is amazing! I was having issues with my hearing and they helped resolve the issue beyond measure. They were able to get me in right away and provided gentle and compassionate care. The staff is very welcoming and friendly. They addressed my concerns and explained everything in detail. I left with joy and excitement. I highly recommend Access on Hearing to anyone for your hearing needs!

Jo
Review №33

Joanne was awesome. I came in w/o an appointment because Id lost my phone and had to reprogram a new one. She took me right in and set me up in 10 minutes. So thoughtful and convenient.

Do
Review №34

On March 15, 2019 I went to Accent On Hearing for a hearing test and was met by Elizabeth Martinez Au.D and she gave me the best Hearing Test I had ever received! After the test she sat me down and went over the complete test showing me my strong hearing points and my weak points. She took more time with me explaining everything to me and I was so very impressed with her knowledge and the way she explained things to where I could understand them! She is the BEST and Accent On Hearing is the best Office. I HIGHLY RECOMMEND THIS office and Elizabeth Martinez!!!!!!!!!

Br
Review №35

Every at the office is very knowledgeable and willing to work with me. I know that my hearing loss has caused some undue stress in my marriage and hopefully by starting to look at all my options this should assist in many different aspects of my marriage and work environment.They were all patient and worked with me, not making me feel like I was taking up valuable time of theirs trying to rush me into a decision that may nave been a costly one.I am so glad that I took the time to figure out some of the issues with my hearing and I can enhance this and cause less communications items in both personal and business lives.

Ka
Review №36

Im on my third set of hearing aids through Accent... Joann and her staff are always cordial and attentive to our needs. They are patient and knowledgeable. Joann listens and works to understand our questions/concerns and gives clear, concise answers.

Mi
Review №37

Our experience with Accent on hearing was nothing short of amazing. From when we were being welcomed through the doors to hugs as we were leaving; the whole experience was truly life changing. Joanne was so intentional with my wife and I as I was fitted for my hearing aides. She makes it her personal mission to not only educate the patient but also the patients loved ones. She made what could have been a very stressful process, comforting and enjoyable. I would recommend this practice to anyone and everyone. My mom, who has hearing aides already, is actually going to start visiting Accent on Hearing because of our experience there this last week. 13/10. I live in littleton and the drive can be long. I hate i25, but the people who work here make it worth it.

Co
Review №38

This office is wonderful, they have been so courteous and loving towards my daughter and her Microtia situation. Always there to help and explain. I am very grateful for Accent on Hearing. They helped me out once again just minutes before closing and took their time to fix the hearing aides. My daughter loves this office and her audiologist too.

St
Review №39

They take a ton of time working with you and explaining everything thoroughly. A great experience - and great people - all around!

Jo
Review №40

My hearing has been more challenging as of late, so I went in to see Dr. Elizabeth Martinez and we did a hearing test, discussed the options and decided on an option. The next step was to work through the insurance and costing. The office financial person was very helpful in getting me to understand the various options and how the insurance end of things works. I had been to a couple of other offices where the only thing I left with was total confusion about the insurance end of things. After we worked through the insurance end, I received my hear aids and have been wearing them for a couple of months. Elizabeth has been very helpful in adjusting them and helping me find just the right arrangement so they work for me. Accent on Hearing has a good focus on the service end of this business and is very personable for an area that can be sensitive for some. Thanks for all of your help.

Ro
Review №41

We had a great experience at Accent on Hearing! Scheduling was easy and flexible. Our doctor was very informative and patient with our son. We highly recommend it.

Mi
Review №42

The staffing is amazing. Words cant explain how thorough, and kind they are. Dr Martinez went above and beyond to make sure everything that needed to be known was known. They have always been there to answer questions and offer support. Simply the best.

Ky
Review №43

Great service! Fantastic team members. They explained everything including fees. Were very gentle and overall made me feel so comfortable. I would highly recommend Accent on Hearing!

Ga
Review №44

I had a problem with one of my hearing aids. Shannon took real good care of me. She was very knowledgeable and professional. As usual, great customer service.

Ma
Review №45

The staff is professional, knowledgeable, helpful, and patiently answered all of my questions. I look forward to working them and highly recommend them.

Lo
Review №46

I have had hearing aids for a little over 3 years from Accent on Hearing. I recently realized that I was experiencing increased tinnitus. Made an appointment with Joann to do hearing tests and tinnitus screen. Tried a mini microphone to stream white noise to my old hearing aids but that didnt work. Made an appointment with Liz to get new Resound Lynx 3d aids. I was fitted with them today, Feb.21 2018. What a difference! The tinnitus manager is wonderful!! Everyone in this office is so friendly and helpful. The were no time constraints. They answered all my questions. I would highly recommend this office to anyone with hearing issues.

He
Review №47

Accent on Hearing saved me from terrible effects of tinnitus AND improved my hearing (that I didnt know was so poor). Im only 46 years old, but the hearing devices make a huge improvement in my life. I have seen both docs in the office and both are fantastic. The office staff is helpful and friendly. Cant say enough...they really changed my life. Thanks Accent on Hearing!

Do
Review №48

Very caring and knowledgeable!

Sh
Review №49

I had a wonderful experience at Accent on Hearing, from my first call for information to my fitting and follow-up for my hearing aids. I received all the information I needed to make a decision on the best device for me. Every person I encountered in the office was friendly, extremely professional, and very helpful. I would highly recommend Accent on Hearing!

Je
Review №50

Very professional. Arrived right on time for my appointment and had no waiting.Dr. Martinez was very thorough. I wish all medical offices would be like them.

Li
Review №51

The staff & Dr Martinez were very kind, attentive & professional. Dr Martinez was very patient & took the time needed to answer all my questions. I highly recommend Accent On Hearing!

Da
Review №52

Joanne provided a very thorough exam and then provided a detailed analysis of results and next steps. She was very personable and handled this potentially difficult conversation professionally

Do
Review №53

The staff of accent on hearing is remarkable. They allowed me to try out all types of hearing aids before making a final decision and theyve been very helpful through the whole process very professional and courteous

Jo
Review №54

Great personal service.

La
Review №55

I had a hearing test elsewhere and then came there for a second opinion. They did a hearing test and ordered some hearing aids. Their sales pitch was pressured and they did not offer me specific information on different types of hearing aids, instead pressuring me to buy the most expensive option. They looked up my insurance ahead of time and were primed to get the most out of the insurance benefit and also billing me three thousand dollars additional. I went to Sams Club, got a free test, a comprehensive evaluation, a look at all of their hearing aid options and found that they have free followups, unlike this place which would charge for followups. I cancelled my order for the hearing aids from Accent on Hearing and bought the ones from Sams which were custom fit. I am very happy with them and the service. I am now fighting with my insurance company to get reimbursed for my hearing aids that I actually purchased and having a hard time because Accent on Hearing billed my insurance company and received payment for the cancelled hearing aids that I never received. They received over 4 thousand dollars and I called them and told them about it. They claimed they would submit a corrected invoice and they never did. Three months later I am still on the phone with my insurance company to get their fraudulent claim off the books and be reimbursed for my actually purchased hearing aids. Steer clear! They will take all they can get from you and are not honest. I am now reporting them for fraud.

Ro
Review №56

Very thorough first exam. Very informative when explaining possible issues and solutions.

Ra
Review №57

My wife and I are both patients of Joanne (Accent on Hearing) and would highly recommend her services. She and her staff always take the time to explain everything and never rush you through the process. She will work with you to find the best pricing on hearing aids or any other equipment you might need. She really cares about her patients and will work with you until you are completed satisfied.

Jo
Review №58

Joanne has cared for the hearing of my 94-year-old mom for four years. Improved hearing and the right choice of hearing aids have been life-changing for mom and we have Joannes diligence and expertise to thank for that. Joanne is the best!

Ch
Review №59

This has the most professional and courteous and thoughtful staff ever!Im 72 and these are my first hearing aids. The experience has been so easy and such a blessing.

Th
Review №60

I had my hearing checked recently at Accent on Hearing. I found the staff to be very helpful and professional in every aspect of the process. This was my first hearing test in quite some time. As it turned out, my hearing was fine! When I hearing services in the future I will definitely be retuning to Accent on Hearing!

Kr
Review №61

I truly enjoyed my visit to Accent On Hearing. They were so nice and helpful about everything. I honestly couldnt have been happier. I didnt feel pressured, they werent trying to sell me everything they truly only had my best interests in mind. The whole team was very friendly. They will take good care of you!!

Ka
Review №62

My 91 year old mother recently moved to Castle Rock so she needed to find a hearing specialist locally. We couldnt have been more impressed than we were at Accent on Hearing. Everyone was so personable and professional. Plus, they were right on time with the appointment which doesnt always happen at doctor offices. Id highly recommend them!

Do
Review №63

Glad to have such courtesy from first call to help at the office. My hearing aid was not working but was fixed very quickly. And they do screenings at the Senior Center, too. Good people.

Ma
Review №64

Great friendly and courteous Doctors and staff. Very flexible with appointment times which I love with my busy schedule!

Ro
Review №65

My husband has needed hearing aids for a LONG time. We went the cheap route the first time and bought Costco ones and they were so uncomfortable that he just stopped wearing them.Accent On Hearing put him in three different sets of hearing aids before his sensitive ears decided on the third pair and he loves them.Dr. LaPorta is very sensitive to her patients needs and does everything she can to make sure they are comfortable with their purchase answering every question and never rushing the process. We refer everyone we know with hearing issues to Accent On Hearing.

Gu
Review №66

Outstanding, Dr. Martinez is exceptional at putting you at ease, explaining procedures and test results. Excellent service from all personnel. Cant say enough.

Je
Review №67

Very positive experience. Nice folks who know what theyre doing.

Ce
Review №68

Great service, friendly staff. Dr Martinez was great with my daughter and gave me detailed explanations for the results.

Cu
Review №69

Dr. Martinez and the staff are very friendly and professional. They took care of my hearing needs and were flexible in helping me adjust to hearing aids.

Ci
Review №70

We alwasy have a success experience. They are so patient and kind with the elderly. Thank you.

Ja
Review №71

Very disappointed, although I felt the exam was good there is no conversation about needs, options or anything else. High end hearing aids seem to be their thing. Be aware that you will need to push for more information and options.

Ja
Review №72

Got their act together, just needed some batteries, returned my call promptly and got my batteries in the mail. With the Covid 19 events it was an appreciated method of filling a simple need.

Re
Review №73

Very helpful with the problem I was having with my hearing aids. Never any hesitation about how to hopefully solve the problem.

ea
Review №74

Thanks to this group of highly professional ladies. I CAN HEAR!!!! Its changed my life . Without Joann and her team I would still have to have people repeat things all the time.and it drove me nuts. Thank you for everything!

As
Review №75

Joann was super nice and made the whole experience of getting my ears molded GREAT. If you ever need anything done.. ears molded, hearing aids, ear aches, ear ringing go to Accent On Hearing!

Jo
Review №76

They are the best, always spending the time to explain and answer questions. If things are not perfect they put the effort into making them perfect!

He
Review №77

Thank you Dr. Martinez for explaining tinnitus and my hearing loss to me so that I could make an informed decision today. From start to finish, the office was welcoming and well prepared for my zillion questions.

Jo
Review №78

They are always really nice and helpful. Highly recommend them!

Ja
Review №79

A senior citizen I was hard to fit. Dr.Elizabeth and the entire staff stuck with me and got the job done.

Do
Review №80

Elizabeth Martinez did a great job testing and recommending the best hearing aids for my situation. I learned how to optimize my hearing and am grateful for her professional knowledge.

Ch
Review №81

I wouldn’t go anywhere else! The best reception and Joanne goes above and beyond!

Am
Review №82

I appreciated the quality service I received here. They were nice and were able to get my hearing aid working again. I moved here from out of state.

Ca
Review №83

The staff was helpful and very informative! They took there time and explained everything in detail! It was a very pleasant experience.Thanks Accent on Hearing!!

Em
Review №84

Joanne and the entire staff were absolutely amazing in both testing my hearing and fitting me for hearing aids. I highly recommend them.

Ti
Review №85

Great people there really impressed with how far theyve come with hearing aids.

Da
Review №86

The entire staff at Accent on Hearing make you feel welcome, they readily answer all your questions, and treat you like a member of their family! Highly recommended!

La
Review №87

Nice people. Efficient office.

Su
Review №88

The staff was so kind, patient and thorough. ❤️

ma
Review №89

Being from the medical field, I recognize the importance of customer care. This facility has gone above and beyond and I am extremely please with not only my hearing aids but the service that goes along with it.

St
Review №90

Accent on Hearing is incredibly competent and cares deeply about their patients.

Ro
Review №91

Very professional. Didnt feel rushed, they took the time to listen to all my concerns.

Ar
Review №92

Very professional and great customer service

Ni
Review №93

Always A Fabulous Experience!!

Information
7 Photos
93 Comments
4.9 Rating
  • Address:1189 S Perry St #120, Castle Rock, CO 80104, United States
  • Site:https://www.accentonhearing.net/
  • Phone:+1 303-720-7421
Categories
  • Audiologist
  • Hearing aid store
  • Hearing aid repair service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–3pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Curbside pickup:Yes
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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