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Wind City Dental
1530 Centennial Ct Suite A, Casper, WY 82609, United States
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Sc
Review №1

Visited this clinic for several years. I always had a good experience at this office and would have recommended them (good dentists and dental assistants, quality of work was high and they were great at pain-free cleanings and dental work). However, after my most recent visit in April their billing office decided it would be fun to send several surprise/unexpected bills months after the visit (I had paid my bill in full at the time of service). Be aware that whatever payment arrangements are made will be forgotten and/or ignored by them, followed up by threats on their end to extract additional payments.There are not a ton of dentists in Casper, but Id recommend trying to find a different office (which is a shame because I would have rated all the dentists and staff at this office at a 5/5 prior to my most recent experience).

Ch
Review №2

Far and away the worst dentist office I’ve ever been to. Visited there almost a year ago for a just a simple cleaning, 6 months later they send me a bill for $600 because “my insurance company wouldn’t send them the checks for my visit.” Whatever that means. The worst experience I’ve ever had with a dentist and it’s not close. Would highly recommend not going here

ju
Review №3

Wow! Everything and everyone was amazing! I called in to see if I could become a patient. The scheduler set up an appointment right away and sent all forms immediately. They had everything approved by my insurance and set a full exam. I walked in and the people and place was so friendly and inviting. The x-ray staff did a great job getting some really good images. The Dr. Waring did a really thorough exam. He lad out all that I should do for my mouth and overall health. He really care for his patients. Nothing felt rushed and everything He said made sense. I have never had such a great experience while going to the Dentist, no offence but Wind City Dental is really that good!

ro
Review №4

Wind City Dental is the absolute best in dentistry!!!I was new in Casper. I had a problem and wanted immediate dental care. They saw me the next day. I can honestly say I got the most thorough, gentle, comprehensive exam I have ever had. I had a medical problem and required additional time and special care. The dentist and hygienist went way beyond the call of duty in taking care of me, In a very friendly and compassionate manner. I have absolute confidence in the treatment that I will get from them in the future. The entire staff, front office personnel, the hygienist and dentist all consistently went way out of their way to not only accommodate me, but to make sure I was very happy and satisfied. They are truly the very best!!!!

M
Review №5

Cannot recommend Wind City Dental enough - they are amazing. The waiting room is calm inducing and you can easily distract yourself with Pac Man, magazines or even a pool table! The kind lady in the waiting room welcomes you and is professional and compassionate. If you have any fear/anxiety for dental experiences - this is the place you should go. They take their time and possibly most importantly - listen to their patient. The Dentist was so wonderful, she even made time for us one hour before closing. And on top of everything else - the prices are reasonable. Wind City Dental is the best!!!

Ch
Review №6

Always impressed with the team at Wind City Dental. The dentists are top notch, they listen to your concerns, include you in the options available, and they work with you on things such as dental anxiety and sensitive teeth.The support and office staff are friendly, responsive, and do an excellent job with billing.They also work well with our kids, that is a concern when looking into a dentist. They are patient, kind, and work well with them.

Ju
Review №7

Beware, good dentist but absolutely militant, on the financial side of things. I have insurance and ask how much is my part before having anything done then pay that in cash up front but somehow I still owe 50 more or what ever bit its only 50 so no big deal. I know somebody who say them they never told her that her insurance wasnt paying but did the work anyway and she was not able to pay right away so they turned her over to a collection agency so aggressive that they garnished her wages then she lost her job so they levied her bank account and took her unemployment now they are moving to take her only vehicle beware of this practice there is a reason they can afford pinball machines and giant lithographs. Getting mixed up with them financially can destroy you thankfully i was in a position to pay up front but God help you if you cant or your insurance doesnt pay because they and thier third party agent collection agency will take everything you have and leave you in the gutter. But hey look on the bright side they were able to by more giant comic book stuff for thier office..................and then they post this I paid cash up front so once again thank God meanwhile the person I know and who knows haw many others are obliterated financially but hey another pin ball game in the waiting room such caring people ive been all over the world a good dentisist is a dime a dozen be very weary of this one you might have a nice smile wont help you when they take everything and leave you in the gutter............ what happened to do no harm there are better ways they chose this way will not go back because of the way people i know have been dealt with

El
Review №8

Dr. Tolley is there best!! I have also seen Dr Andrew and he is great, as well, but this is the fairest and most qualified office Ive ever been to. Stacey cleans my teeth and she is gentle and highly knowledgeable, as well!

Li
Review №9

I was incredibly anxious because I had not been to a dentist in many years, but they were SO nice, and so professional. The facilities were great, and the process was so much quicker and easier than anywhere else Ive gone for dentistry.

Je
Review №10

Does anyone love going to the dentist? Going to Wind City is the closest experience you will have to experiencing that sensation. Amazingly talented team, very personable, top of the line technology and an experience that empowers you to know more and make good decisions about your teeth. A very easy recommendation.

Kr
Review №11

After being kicked in the face by a horse at the age of 8, I have seen A LOT of dentists.I have never been so at ease, as I have been at Wind City Dental. Every single employee is truly so kind, and really wants you to have the very best experience. I will forever recommend them!

Sa
Review №12

As usual my experience at Wind City Dental was outstanding. Staff is friendly and hygienist did an excellent job. Thanks!

Be
Review №13

What an awesome, professional, top notch place to visit! From the advanced technology to the over-the-top wonderful staff, you cannot go wrong at Wind City Dental!! These folks are the best at what they do and it shows - you will not be sorry going there! :)

Pe
Review №14

Everyone there was so very nice and helpful. I love how they go over everything so thoroughly. They are very good with explaining every little detail that needs to be addressed and I love everyones fun sense of humor. I would highly recommend this Dentist office to anyone at any age.

Ch
Review №15

I had my teeth cleaned for the first time in over a year today. Chelsey was the most gentle hygienist Ive ever had! She was incredibly thorough and knowledgeable, and answered all of my questions with patience and kindness, but no judgement!! It was a fantastic experience that I would recommend to anyone who may be nervous at the dentist or self-conscious about their mouths!

Ba
Review №16

I had a crown come off and asked one of my friends who their dentist is. She referred me to DR Andrew and they got me in and out in record time! Saved my crown, too!! No unnecessary expense!! I really appreciated that!! Thank you DR Andrew and staff!!

Ja
Review №17

My family and I always have a lovely experience here. Wind City Dental has helpful, kind staff members! Thanks for being awesome!

Gr
Review №18

I have always had enjoyable experiences at Wind City Dental. The employees are friendly, efficient, and knowledgable and the building is modern and comfortable. I highly recommend this dental office if you are in need of such services.

Bo
Review №19

They really do care about their patients. Andrea the hygienist is amazing and Dr. Andrew really knows his stuff. The TV on the ceiling was so nice.

El
Review №20

Absolutely wonderful experience - my husband and I are new to Casper and we are so relieved to have found Wind City dental.

Ky
Review №21

Phenomenal staff! Highly recommend.

Ri
Review №22

I love the professionalism of all at Wind City Dental..the best place too go ever ....for dental work...the place..the people..the dentistry..beyond awesome..ecspecially..Andrea , she really does a great job with me and my dental work and knows her stuff and very accommodating and friendly...oh..and Mila..the front desk..always has a smile.very friendly.no matter what and works with me on everything here at Wind City Dental..two of the most important people at my favorite place..besides Andrew..he rocks..may I wish you all here at Wind City Dental a Happy New Year..see you all in 2020..🎆🎊🎉👍🎇🎈🎈🎈🎈🎈🎈🎈

Sa
Review №23

Dr. Tolley is awesome as well as all the staff at this place. They care about you and your situation, they advice you on what you could do and what options are available according to your special needs. Visit this place, you will not notice you are at a dentists office!

Ga
Review №24

Super impressed with the new facilities, fabulous staff and great dentist. Very professional, yet, very friendly. The exam was very thorough and hygienists were great. Had a filling done that went very smoothly and my numbness was gone in about 3 hours. Highly recommend Wind CityDental, they ROCK!!!

Se
Review №25

My appointment started on time, all of the staff were amazing and really know their stuff. This was the most pleasant (and least painful) dentist appointment I have had in years and I learned a few new things for dealing with my teeth issues.

Al
Review №26

Everything was excellent. Care was fast, inexpensive, and good.

Je
Review №27

Best dental experience Ive ever had. Kelly at the front desk is delightful. She is professional and so kind. Hygienist Aundrea is extremely educated in what she does and made me feel comfortable and well informed about what she was doing. I met two of the Dentists, which were both very pleasant. I have had a lot of work done on my mouth and am very self conscious about my smile. Everyone here treated me with kindness. Also, if you have a family that has to wait for you...they have the coolest office! Pool table, foozeball, tents for little ones to play in and very nice artwork to look at.

Mo
Review №28

The staff is always so pleasant and my hygenist, Stacey, is the absolute best. Awesome to talk to and diligent to make sure the appointment goes smoothly which is important if youre like me and a little scared of the dentist. With Stacey there are no worries and she is a cheerleader and celebrates successes even if they arent related to the appointment. Dr Andrew also very calm and steady, and truly a crack up. Makes me look forward to actually going to the dentist which is not usual for me. Kelly at the front desk always greets me and is super kind and their business manager is easy to work with and she does her best to work with you to be able to afford the clean healthy mouth you deserve. Wind City Dental is an excellent office and I feel very lucky to have found them!!!

Ro
Review №29

I was trying to find a survey to do and came across this instead. I will figure that out later. I have been with Wind City ever since they opened and I was treated especially important tonight. Not only wonderful, caring and gentle service, two individuals went out of their way to help me personally.Chelsey and Sam both jumped my car because my battery had died. They did this while I was in the seat being worked on, warmed up my car and even updated me on my cars status!!!Andrew and Larissa, you have such a wonderful team working for you and with you and your patients and you are truly blessed with the business you have and provide to your customers.PS, I love Stacy

Sa
Review №30

I was looking for a new dentist and choose wind city, they got me right in and there was no wait at all! Dr. Tolley and her assistant were awesome and fun to listen to! If you need someone Id go see her! Thanks again! My tooth feels awesome now... (once its not numb anymore) lol

Ri
Review №31

My visit too Windy City Dental is always the best, Jesse and Dr. Andrew, are two amazing, caring people, and have a staff just like they are . I appreciate all they have done for me , ecspecially Chelsea, she is the bomb on cleaning teeth...very personable, knowledgeable, caring about her patients. I would like too thank everyone at Windy City Dental, I wish you all a Happy New Year.

Am
Review №32

As someone who has been to several dentist practices in Casper, I was skeptical when I made an appointment at Wind City for a cleaning. However, upon my first step in the door I knew that this was the kind of place I wanted to be treated at. The receptionist calls you by name and is more than willing do put in a little extra paper work so you dont have to. And, that common dread of waiting hours past your appointment in the waiting room? Though my wait has never exceeded 10-15 minutes, one might ask to wait longer because of the amenities provided: coffee, chilled water, TV, computers, and game tables. All in a industrial chic waiting area that spans the entire front of the building.If that werent impressive enough, the hygienists are professional and friendly. Conversations surpass small talk and glide into interests, occupations, and family without any of the awkward silence that often occurs when conversing with strangers. Additionally, the hygienists not only remember your name, but often recall past conversations, asking about your trip to the Bahamas and your mothers surgery two months ago. Doctors Andrew and Jessi Waring hold the same bedside manner that allows you to relax and enjoy your appointment. No longer are the days of dreading the dentist office: Wind City Dental makes receiving dental work enjoyable. I would recommend the practice to patients of all ages!

Bl
Review №33

This is a very nice dentist. They are friendly and the office is beautiful. That being said, they are also very very expensive. Expect to pay $100 - $200 more than the average prices (per tooth). They offer a loyalty discount if you pay in full. The discounted price is still high. If you don’t pay in full you will be basically punished by paying more.

An
Review №34

Great people from the front desk to the hygienists to the doctors. I recommend for any member of the family!

Tu
Review №35

Great service and absolutely no hassle whatsoever. Clean place and great facility overall! Highly recommend them!

li
Review №36

11-14-18The doctor and nurses as well as receptionist were all so amazing and friendly. Loved the relaxing music. Great place. Highly recommend.

Rh
Review №37

Wonderful experience from start to finish. Professional and caring staff that truly care about your overall health. After my cleaning my smile was wide and my confidence was boosted! If you are looking for a dental office that cares about their patients then call Wind City Dental today!

Sa
Review №38

Going to the dentist is not my favorite thing, but they are so friendly, efficient, and knowledgeable. I got my teeth cleaned and a small tooth repair in an hour. They make it a good experience

Ko
Review №39

The front desk staff is always polite. Stacey is great at making sure Im comfortable and definitely makes the anxiety of going to the dentist much more bearable! My whole family goes here and will continue to do so because we always receive great service!

J
Review №40

I have been going to Wind City Dental for about 3+ years. I have gone from regular dentistry to going through the entire process of Invisalign trays. I wouldnt go anywhere else. Everyone is very friendly and professional, and the best part is you feel like one of the gang when youre there! I never feel apprehensive about my treatments as I know they have my best interests at heart and always try to make the visit as painless as possible.

Am
Review №41

The staff is wonderful!!! The couple of times I have gone to the office, everyone is happy and friendly. Dr. Andrew is fun and easy going, making the dental visit a much nicer experience! Thank you for the wonderful experience Wind City Dental!

Ad
Review №42

Im always filled with anxiety when I visit a dentist. I have been switching around dentists in the Casper area and I literally left Wind City Dental with a smile on my face. I have sensitive teeth and have had some major work done with little luck to feel at ease. I got the information I needed to hear without having thousands of dollars worth of work done to me. Im excited for my future with these providers. Jessi and Andrew are some of the nicest people around so youre crazy to not give them a shot.

Mo
Review №43

I have had nothing but wonderful experiences at Wind City Dental. Their office is like no other dental office I have ever been to, which is suiting because Jessi and Andrew are like no other dentists I have ever met: they are caring, compassionate, friendly, and, above all, excellent at what they do. Like most people, I never enjoyed going to the dentist, but when I found Wind City Dental, that quickly changed. Walking into the office after a long day at work, I can always count on the couches, TV, warm coffee, and smiling staff to make me feel comfortable and relaxed. Sometimes the place feels more like a spa than a dentist office. With the help of the offices state of the art technology, coupled with Jessi and Andrews expertise as dentists, when it comes time to get my teeth cleaned, it is always a quick and enjoyable process. I would recommend Wind City Dental to anyone looking for a quality family dentist!

Pa
Review №44

Outstanding!!! All staff are pleasant and helpful. They enjoy their job and it shows. The atmosphere is laid back and inviting. The employees are friendly and caring and they make you feel relaxed and welcome!

Tr
Review №45

Friendly, professional staff each time I go. Highly recommended!

Kr
Review №46

Everyone at wind city dental is awesome! Love the dentists & their staff! They are fantastic with my husband & I as well as our 4 kids! Fun environment & friendly staff make this the best dental office!

Me
Review №47

Best dentist and hygienists in town! I am always comfortable, well taken care of, enjoy a good laugh,and leave with a clean smile on my face. Thanks wind city dental staff!

St
Review №48

Best Dentist in town! Front desk is on top of things and very nice. Assistants are prompt and great! Dentist are spot on and do great work.

JJ
Review №49

So caring! Always at their best! Thank you Wind City

Co
Review №50

Never been there, which is a real bummer based on all the awesome reviews. When I called to set up an appointment to have x-rays etc.. done they tell me I have to pay money up front to even make an appointment even though my insurance covers it. When I asked the receptionist how that worked since my insurance covers 100% all she would tell me is that it still goes towards my bill. Would not explain that I would get the money back from them when insurance paid or if Id have to fight my insurance to get my money back.

Ke
Review №51

This is nice place good staff and caring for my needs. Highly recommended they work well with my insurance and I think its best dentist I seen in long time and dentist scare me from bad experiences but not this place.

Ch
Review №52

Chelsey was so nice, proficient and thurough. Dr.Carol was very Sweet and caring. Thank you Sam for making me laugh. I always enjoy my time in the chair. 😎

Pa
Review №53

Very good overall experience. Chelsea is great, very thorough, quick, and good conversation. Consistently good experiences. Building is very updated and clean.

An
Review №54

Always an excellent experience! Ive never been to a place that is a business that makes you feel like family until I started going to Wind City Dental! Love love love!

Ca
Review №55

Very great service, their very friendly. look forward for dental work in the future. Thank You

An
Review №56

Everyone is always friendly and professional. They play music or TV to keep patients occupied while they work on their teeth.

Ma
Review №57

Best service ever as always. Everyone is always friendly. I just retired from the military and moved back to Casper. Wind City Dental was my dentist when I left Casper and they are again now that Im back.

ni
Review №58

Fast! Had to have a tooth pulled. I was in and done in 30 min! Everyone was so kind and professional! They seemed to want to get to know me. I wasnt just another customer. They made me feel very relaxed and confident. When I was confused about my insurance they took the time to figure it out for me! And then explained everything to me. Thier building is beautiful, clean and welcoming! Ill be a life long patient. Thank you!

Fa
Review №59

I became exceedingly unhappy with my previous dentist! I dont have dental insurance and they were going to force me to get X-rays I didnt need at the expense of $200 I did not have! They told me to go somewhere else! Based on 5 star reviews and some friends Facebook posts, I decided to give Wind City a try! All I can say is WOW! My initials phone call was taken care of in the most kind and professional way I could have hoped for. My sons information was taken and his insurance accepted! His is the only visit I can comment on as mine hasnt happened yet! His hygienist was amazing! She was so kind and engaging with him! She came to talk to me three different times about his care and brought me information about a possible aid for his ADHD, crowding, and development! I have a follow up appointment for that! My son was so happy and relaxed about his experience! I look forward to my own! This is a great facility that treats people like people with amazing kindness and is incredibly welcoming!

Jo
Review №60

Dr. Andrew and Stacy are the best. I would recommend them to anyone.

Do
Review №61

Dr. Tolley was very caring and understanding, absolutely loved this office,very professional, I would highly recommend this office !!

we
Review №62

Always enjoy going to the dentist. They are always friendly. I recommend them to anyone who is looking for a great dentist.

Al
Review №63

Always on time and courteous. They do a wonderful job with my teeth and always work with me to get me what I want/need.

B
Review №64

Great experience. Comfortable, great staff, amazing work!

Ka
Review №65

Very friendly staff that does fast and excellent work! I love that they play your own music too.

Ma
Review №66

So I really hate going to the dentist but since Ive started coming Im a little more at ease!the staff here is really amazing and they always make you feel welcome!

fe
Review №67

Great place to go!Very friendly and up to date technology!Cant go wrong going there!

Ca
Review №68

I used to hate going to the dentist until I found Wind City! They make things easy and painless and I never have to wait for my appointment. Thank You Wind City Dental!!

me
Review №69

I LOVE this place. I usually see Dr. Andrew when I go in. However this time I saw a new dentist. Dr tolley and she is GREAT! I had to go in because I chipped my front tooth and got right in with Dr. Tolley. She smoothed the chip down so it was no longer cutting my lip and made me an appointment right away to fix it completely. She was also going to fix another tooth that was cracked in the back for me in this appointment. I was the first appointment of the day and Dr. Tolley and Chelsie took such great care of me. They were so nice and fun to interact with. The repair was fast and thorough. When I looked into the mirror I was amazed at how great my front tooth looked. You would never know it ever chipped. She pays very close attention to detail. Even the shading she used was spot on! Like I said I love this place and I have gone here for years. But I had to leave a review so others will know Dr tolley is an amazing dentist! I ❤wind city dental!

An
Review №70

I cant express enough the quality care I received at Wind City Dental! The atmosphere and caring nature of everyone there was amazing!Thank you!

Ja
Review №71

Ive been going here for years. Instead of seeing Dr. Waring this time, (he was busy) I saw Dr. Tolley. Let me tell you what - AMAZING! I havent had one bad experience at Wind City Dental, and last week was no different. I was really unsure about seeing another Dentist, but I am not sorry that I did. I am so happy that Dr. Tolley has joined their Team! My teenage kids just loved her! Probably odd to say, but I look forward to my next appointment with Stacy and Dr. Tolley or Dr. Warning.

Eu
Review №72

Always a great experience. Friendly professional service.

Ma
Review №73

Windy City Dental is such a pleasant experience in dental care! The staff are awesome, the atmosphere relaxing and the kids playing just exudes safe friendly place to be!

An
Review №74

I think chelsea was the name of the girl who worked on my teeth and she was incredible, she was super nice and made me feel very comfortable and made going to the dentist an actual fun time !

Ro
Review №75

A very friendly place to have your dental work done. I showed up early prior to my appointment time with only a 5 minute wait I was being taken care of right away. My veneer had fallen off and it was reinstalled in a short time. I would describe the Dr. and his staff as outstanding from check in to check out. The Dr explained what he was doing and why he was doing the reinstallation a certain way. His staff working in sequence for each step of the reinstall process with no slow down of the progress of getting me fixed up. Would not hesitate to come back again for any dental work in future.

Kn
Review №76

Although the waiting area is nice I had a couple bad experiences there. They jam the novacain down the needle so fast it hurt the WHOLE TIME, it was like they were in a rush and didnt care about me in pain. I said, Wth? Its not supposed to hurt like that, only to be ignored.On another visit I had a tooth surgically removed and the Dr. Came in all rushed and said, Open up, youre going to feel a little pressure....3.......2.........1. OMG I almost punched him in his face. He put a huge needle in the top of my mouth (no numbing swab, nothing) and jammed away at it.I was obviously pissed AGAIN and again I was just ignored. I will NEVER step foot in there again. Ive never had a Dentist and staff be so cruel to my mouth, ever.

Sh
Review №77

Pretty much the most understanding and competent dentists Ive dealt with in a long time. I have recently had some serious unexplained mouth pain that they were able to help me figure out. I have significant dental work, many crowns, root canals, and so on. With so much invested in my dental work, its important to me to find a dentist that will take the time to do the job correctly and get to the root of any problems I may have.In Feb of 2017 I started having pain on the left side of my tongue combined with a very mild fever. It was a sharp and almost burning sensation. Its being cleared up now, but I lived with this pain for months, seeing three doctors (including an allergist) and now two dentists. The first dentist took a look, said everything looked fine, and sent me on my way. The doctors did full blood panels, treated me with antibiotics (blood tests showed increased white blood cell count) and even tried prednisone.I got a second opinion from Wind City dental and Dr. Waring noticed that my gums around my three newest crowns had slight discoloration and a change in texture. It seemed that the crowns may have been the problem. After this revelation (I knew it was dental work the whole time, just not what), I sought out a laboratory in Colorado that tests for dental material bio-compatibility. This would be my only mark against any dentist or doctor - why did I see 5 doctors total and had to find the biocomp test on my own? The test indicated that I was highly reactive to the materials used in those three crowns that were removed.Wind City has been more than helpful in trying to find me crowns that are compatible and have been sent two sets of crowns (partially by lab mistake) that were not compatible. The way Ive been treated, like a patient and human being, rather than just an appointment and a paycheck, has won their loyalty from me.Plus I had one tooth extracted (didnt need it) and it was the easiest, quickest, most painless procedure Ive ever gone through.I highly and strongly recommend Wind City dental for any and all of your dental needs.

Br
Review №78

Very welcoming staff and great facility, makes going to the dentist easy.

Ho
Review №79

The absolute best dentist office I have ever been to.

Ca
Review №80

I love Wind City dental! They all are so kind and caring!

Je
Review №81

Staff is amazing. .always helpful and friendly.

Co
Review №82

Kindest people ever. They really care and do excellent work!!!!!

Er
Review №83

Love this place!! Makes going to the dentist so much easier!!

Ka
Review №84

Love to get my teeth clean especially in this environment!

Ma
Review №85

Everyone is friendly, its great.

jl
Review №86

Service was great and it is a beautiful facility!

Je
Review №87

Professional staff, beautiful facility with all the latest technologies

Au
Review №88

The BEST dental office ever!

j
Review №89

Awesome staff! Very very thorough!

Ke
Review №90

The best and the friendliest office EVER!

Ch
Review №91

Friendly and professional dental care. Chelsea is an excellent dental hygienist.

Le
Review №92

Always friendly, attentive, and efficient!

Xi
Review №93

The level of treatment is average, not very good.

Information
17 Photos
93 Comments
4.9 Rating
  • Address:1530 Centennial Ct Suite A, Casper, WY 82609, United States
  • Site:http://windcitydental.com/
  • Phone:+1 307-265-9463
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Emergency dental service
  • Teeth whitening service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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