Awesome. This health club has everything! The staff are very professional and nice, the cafe food is fresh and tasty. I came in to soak, steam and sauna, and was surprised to find they have a whole spa/salon here as well. Im just in town travelling but I wish I could be a regular member. I will be back on a day pass again before I leave to try out the rock climbing and other activities.

Out of all the locations in the triangle, I like this one the best. It’s clean, not super dusty, staff are friendly, there’s plenty of room for everyone to work out! I especially like working out with my highly motivated trainer PABLO, who is fantastic!! He’s very knowledgeable and it’s nice to leave the gym knowing I got a great workout in and seeing results right away. It’s important for me to make sure that I workout using proper form and get the most out of my workouts.

While I have since quit smoking at the time I was a smoker I found a completely isolated spot in the parking lot to smoke a cigarette a perfectly legal unhealthy activity.a female employee showed me complete disrespect and mentioned the policy . So glad I got out of liberal wake county and the entire state for that matter. we aint wearing masks out here (we never had to not once ) enjoy the nanny state and the nanny like people that occupy them and bring there nanny views and over dramatic policies every where they go !

Great place to work-out!! Everyone is nice. You can ask for help if you need it!! Lots of equipment so there’s no wait time. Very clean!! I’m glad I joined!

Managers are clearly not over looking the daily operations as they should, nor are the workers. Before Covid I have noticed areas of mold growth in the male showers. And just figured they would be cleaned at some point. Over a year later they are still there in the same exact places and have grown to absolutely disgusting sizes. There is no excuse for this other than the simple fact that people are not doing their jobs. One would think during a world wide spread pandemic the crew members and managers would pay full attention to the cleanliness of the club. I’m disgusted by the fact that we pay a premium price for a “luxurious” gym and in return all we are getting is showers and locker rooms that dirtier then a truck stop bathroom. This is beyond unacceptable. I remember a time when the showers were routinely being power washed to ensure cleanliness. Over 1 year…and the same gunk/mold is in the same place and over grown… I don’t know how I am supposed to keep recommending more friends and family to join a place that is so expensive and isn’t up to par with just a basic standard of cleanliness. Equipment is not being checked regularly for maintenance and machines are constantly showing signs of being on the edge of being broken.Would I recommend this club to you? No. Is it worth the price they charge? No.

I would like to say how wonderful David in the Life Spa is and what incredible talents he has as a massage therapist! I am a chronic pain sufferer and I benefit greatly from his abilities. He is a very kind and caring individual who helps me to feel better in general from our interactions. I cannot say how professional he is and what an exemplary service he provides! He has consistently reduced my 10/10 pain to nearly a 1/10. He is skilled at treating the trigger points I have from extensive injuries—and that makes my life much better and easier. Life Time in Cary is a better place because he works there!

Some might not agree with me here but i still think what happened was ridiculous. I left a swim bag with professional swim gear, and a few medals i had won inside one of the lockers. I had Covid so I didnt swim for a while. Apparently there is a tiny sign saying do not leave anything overnight in the lockers. Lifetime fitness decided to open the lockers and donate everything in there. That was 600$ worth of gear, and priceless medals I had won over the years. Even if there is a sign there saying dont leave your stuff i would assume a respectable establishment would have enough brain to realize this bag and medals inside are priceless and could hold it a little longer or even send out an email or something. Maybe I am wrong here, but that is some of the worst business I have ever encountered in my life. Maybe also when signing up you could be warned heavily about leaving anything in the locker room because they dont have the ability to realize when something was left there with no worth and something that could be priceless to one of there members that is paying them a lot of money since the establishment opened. In reference, that same gear was left in a locker at Triangle Aquatics center for 2 years while i was overseas. Yes it was there when i came back. Thanks Lifetime. Not enough I lost my job to Covid, now I cannot swim or afford new gear. But i guess its my fault right.

I love Lifetime Fitness. I go there three times a week. Keeps me healthy and strong.

We love going to the Pool and Rockwall!

If you can afford membership, it is definitely worth it. One of the most complete gyms around and staff is very friendly at all times. I’d say this gym is good for both people who just want to stay healthy and also those who want to take training very seriously.

It’s my adult playground! I can do it all at Lifetime Fitness.

This Lifetime might seriously be the nicest gym Ive ever been to, Ive been to a lottt. It has two floors and pretty much everything you could possibly want in a fitness center: basketball courts, rock climbing, swimming pools, saunas, steam rooms and a plethora of cardio equipment, machines and free weights. This place is very well taken care of and extremely clean- makes it truly feel like a luxury gym. My favorite part of this Lifetime is the free unlimited group fitness classes that are included in the membership. If I had to choose between a month of crossfit or a month at Lifetime, Id choose Lifetime 9/10 times. The monthly membership price is also very reasonable for everything youre getting. Ive been to the renowned lifetime sky in Manhattan and I still think this one is way better.

Great place. It was not overcrowded, very spacious, more than enough equipment and activities. I will say the floors looked nasty, muddyish in the steam room and wet areas. For the money being spent the bathrooms need to be kept better. There was a sanitary napkin on the floor as well as hair. I also saw something floating in the water.The cleanliness makes me feel uncomfortable in the water area but everything else was good. It was my first visit to the Cary location. I hope that is not a regular thing or else I would not want to continue to go.

Amazing customer service, and extremely fast at replying to all my questions via email.The app is super handy.Thanks to Kevin for such an easy experience with signing up.And Garrett for an amazing on boarding session, and continued training! Almost beach body ready.

Equipment is up to date. Its gotten much cleaner since Covid. Parking can be a pain. The music+noise level make it difficult to listen to podcasts & videos on your mobile device. Usually the staff is responsive, though occasionally you run into someone snarky. Gets super busy from Jan 1 thru Feb 14.

Super facilities and great staff. Worth every penny

We only started going recently but we love it so far! They have a lot of equipment. The swimming pools and slides are great. We love the towel service and the lockers! And the good quality body products in the showers are awesome too!

I really like this place, you can always find places to exercise, rockwall, pool, etc. Also is worth mentioning that is a family friendly place, you have a family room for changing the kids, a coffee shop, the kids academy. They have summer camp for kids, parents night out. They are making sure its clean a safe place for everybody. Mask is mandatory, and the staff is friendly and helpful.

Im surprised by the number of bad reviews, Ive been coming here for years and havent had the experiences that some people are describing. Recently my husband and I reactivated our accounts after a long COVID Pause, we were so excited to come back. We BRIEFLY toyed with the idea of going to another gym but honestly nothing really compares. We had an issue with our membership charge and we sat down with the member services manager and it was smooth sailing after that. Everyone at check-in has always been lovely, the locker rooms are clean and are constantly getting cleaned, classes are top level, and the café is such a nice treat. Take a tour and see for your self.

I want to call out a special employee at the LTFCary (Fletcher) who takes care of the mens locker room. I have been to many many LTF all over the States and I can say he is one of the hardest working people I have have encountered at the LTF. Thank you Fletcher, we are lucky to have you at LTF Cary

Great place for workout, clean & safe

This used to be my happy place. The look in the childrens eyes is haunting. When I see them moving from one area to the next it breaks my heart. People barely make eye contact. It is not crowded at all but the vibe has changed . Management does their best but the joy is gone.

I have been going to the Cary and Apex locations 4-6 times a week for Zumba since October. I am so happy they found a way to hold class safely as I really needed the exercise and mental break. I love all the Zumba classes but my favorite is probably Anabel. She had so much h energy and brings new and fun choreography often. It’s impossible not to smile and be happy in her class. (Shout out to Nathaniel and Justin also because love their classes too). The facility is clean and I use the spa and cafe at least 3 times a month.

We’ve been a part of this Life Time Fitness for about three months now. It’s expensive but for good reason - there are so many luxurious amenities (indoor lap pool, indoor swimming pool that is zero entry, indoor water slides, outdoor pool, outdoor water slides, full spa with facials, massages, nails, haircuts, cafe, childcare, rock climbing, squash courts, basketball courts, steam rooms, saunas, family friendly locker room...I’m probably missing stuff).Truly joining this gym has been a saving grace for my family, my health and my sanity. Their childcare is unbeatable. The people that work in the kids academy are so incredibly wonderful. I’m a stay at home mom to a two year old and ten month old and they rarely get babysat. It made me really sad joining. But there was always someone to hold the kids while they were adjusting, they were never left alone. They bonded with the friendly faces there pretty fast. They always call me if the kids won’t settle. It’s wonderful especially now that they’re expanding the open hours more. It’s so freeing having me time while also being able to trust they are in loving, capable hands just a minute away from me.Honestly though everyone that works here is great. I haven’t met a single person that isn’t very friendly and helpful. Shoutout to Kevin, who signed us up and light en our number one fans.The facilities are also always clean and orderly. It’s very COVID conscious. I love coming here to work out or sometimes just to nap while someone else takes care of my kids for a couple of hours. They don’t judge.So grateful for this center.

One of the worse customer service .... they dont care about the customer.... the general manager so good or so busy to talks to the customer

Huge gym, with plenty space for working out without bumping into people.Amenities are great, showers, towel service, toiletries, sauna, hot tub, pools, this alone makes this gym worth it.The equipment is ok, seems antiquated to me.Love that you can work at the café, grab a snack or meal, coffee, etc.

Yall know the details.... But its better than that needs pole classes.👀

Had no idea when I first joined there was a rock wall. It quickly became the main reason I go here. The guys who run the wall are amazing and I hope the gym considers expanding the climbing area to at least add some bouldering and adding more climbing hours. I think a lot of folks south and east of Cary would join just for climbing if it were expanded some. The rock climbing gyms are nice, but add in the sauna and pool here and its an easy choice for me.

Went for a facial with Abby, she is amazing. Couldnt have asked for a better experience Im so excited to go back!

This gym is open 24 hours and it is HUUUGE. There is often some quiet space and free equipment, since I think it rarely gets filled to the max possible occupancy of 761 persons!

Lifetime Fitness (Regency) is definitely one of the nicest facilities in the area. They offer amazing amenities (when fully functional), they provide plenty of space (at least during COVID) so you do not feel on top of one another while working out, and they have tons of equipment. (You will never be without in the cardio section)The price tag is a little high for what is currently available but once we have full access again I imagine that we will feel right at home again.Also, beware of the lockers, I have accidentally had my things locked in them on more than one occasion. The staff is prompt at reopening, just a warning. :)Happy exercising to you and yours.

The best gym to work out at simply put!

Great gym! Been a member here almost 10 years now. I used to always rave about this place, but in the last few years a lot has changed and it’s not what it used to be. It used to be a top tier- now it’s just ok. One downfall is the cleaning staff is rude and disrespectful to the members. And recently in the past few years the gym also changed from 24 hr gym to limited hours of operation. That was a huge loss for me since I always was busy during the day I used to go workout at night. Now I barely go. I still have my membership for times here and there but definitely this place lost it’s touch!

Beautiful facility and very nice and helpful staff. Im not going to let the rude and entitled members affect my 5 star rating. It seems to me that when Cary transplants pay a higher price for an upscale facility they feel so much more entitled by coming here and setting their butt on the machines to text and browse their phones, then getting up after 10-15 minutes without wiping the machines. Although not stated but it used to be common courtesy to get off the machine and allow other members to work in while you use your phone.But even if you have signs everywhere in the wet area to take a shower before getting in the pools or Jacuzzis, you could still see privileged members jump into the pools without taking a shower.Still this is the best gym ever. It does feel more like a country club than a gym.

Love their group fitness class especially yoga, professional instructors and great atmosphere.

11June2019: Weve had a leak in the main group fitness room for 2 weeks and it has not been fixed. Their solution it seems is to put a bucket in the middle of the room to catch the water. This is infuriating considering how much we pay for this gym and the dues keep going up. Also, half of the steps we use for group fitness are either missing feet, have a huge bubble on top of them or altogether torn.18Aug2018: I find it very frustrating that classes start at 8:30am on Saturday mornings but you cannot drop your kids off until 8:30am. I am ALWAYS late for my class and in order to setup for class, I have to take my two children with me to the fitness rooms. Today, I asked if they could open the doors 5 mins earlier so I could get to class on time since I’ve been told many times by management they are supposed to open at 8:20. The lady waited until right at 8:30...said she needed to setup but then just stood there for 5 minutes doing really nothing at all. Plus she was rude when I asked if she could open early. I pay SO much money for this gym and to bring my kids and get mediocre services.12May2018: I was hopeful things would get better...new bands were ordered but they are all either broken or missing again. So frustrating! Now I am being told the pool is open but for the first two weeks, it’s for adults only...we pay so much for our kids to be members here so I don’t understand why the pool would open and exclude kids. I feel that is very cruel. The last thing is that the water bottle filler always says “replace filter”. They never do this in a timely manner and sometimes it will say it needs to be replaced and on RED for 2-3 weeks before they finally do it. So gross!Lifetime was so nice when I first joined! Lots of amenities and the prices were decent. Over the past 3 years, theyve raised my dues at least 5 times under the pretense of added amenties. This is not the case however. For the past month, all of the figure 8 bands in Studio one are missing so we can no longer do that part of the workout. Also, more and more classes cost extra money to take. So frustrating since I am already paying 120 for me and my two children a month.Today, I decided to take my kids to the indoor pool and we waited to come in until 1pm so they could also play on the water slide. Turns out, the hours posted online and on the app are not correct and the waterslide only runs the last 20 minutes of every hour instead of 1-7 like is posted. Needless to say, I had two very disappointed children.The kids club doesnt open until 8:30am on Saturdays so if you want to take an 830 class, you get to miss the entire warm-up by the time you can drop off your children.I am definitely frustrated by this clubs lack of customer service.

We just got newer equipment, I am happy about that, this place is great, I just wish there are more A/C vents on the upper level. I find it uncomfortable as soon as you start working out.

Lifetime offers everything you would need to stay healthy physically, mentally and they also offer a cafe with healthy selections. Love being a member here. So glad the gyms are back open and we can get back to really being healthy

Great Gym. Lots of equipment to choose from. Perfect place for body builders and if you like privacy.

I put my membership on hold once COVID started back in April. They even stopped billing members as they were closed for several months. The gym recently opened back up so I went into the gym today to start my membership back and they are trying to raise the price to $109 a month on me. This place is unbelievable. I suspect this location is suffering from revenue loss but is no way to treat a loyal member.

Nice place, friendly staff.

Covid concerns...I felt relatively safe, but they could do a better job of enforcing the mask rules. The gym is pretty much empty right now. If it gets too crowded, I am out.

Clean pool. Water doesnt leave chlorine smell on the body after swimming.

I would give 5 stars but have not been able to use the pool as it is always full no matter what times I have gone in. I love to be able to swim off sore muscles and have not been able to. Everything else is good it’s a pretty big place.

Great gym

Weird how bad some of the feedback is for this place. I’ve had good experience with the staff. There’s one guy at the front desk who seems kinda unenthusiastic about his job (but if it’s a member he knows, he’ll be happier). Otherwise, great experience. Every piece of equipment is maintained well and it’s never WAY too crowded. Never too long of a wait for equipment.I like the pool and the hot tubs, the sauna and steam room are nice as well. I also appreciate the different courts and such.Rock wall staff is GREAT. Those guys are always super helpful and friendly, and they recognize you pretty quickly. The nicest employees I’ve met at the gym (not to say everyone else isn’t nice). Also it’s great that there’s a rock gym in the club in the first place.

Fantastic customer service and gym manager. I also love the yoga classes and instructors. The kids academy is amazing and the dept head is too.. they really care about your kids. I wouldnt go anywhere else because this place is legit the best.

Well equipped facility including lap and walk-in pools. Outdoor pool with waterslide and generous sunning area. Comprehensive exercise facility with full range of weight machines, dead weights, treadmills, orbital machines, stair climbers. Many free classes offered. Basketball courts, climbing wall s. Showers and lockers. Expert trainers for all needs from rehab to bodybuilding. Very friendly staff. Also has cafe and grooming spa offering massages.

I have thoroughly enjoyed this gym and meeting great people that lift in the early am. The recent giant CrossFit/tire flipping renovation is not my cup of tea but LTF still has tons of strength machines, squat racks and bench press stations.

Great staff and awesome facility

First off let me just say this facility is a nice facility they have great machines and equipment to work with but as a member it hardens me to say if you don’t mind cleaning up after messy members who don’t wipe down equipment after they use it, who don’t use equipment properly and abuse it because they lift more then they should be lifting. This is one of the reasons membership dues keep rising, it’s sad because this is one of the nicest Facilities that I’ve been to and with a little help from the members this place could be a lot better and I don’t get me wrong not all the members are nasty and miss use the equipment there are a lot of us who try our best to take care of the equipment and we wipe it down before and after we are done. Just some ruin it for the rest of us, this is one of the reasons I miss the club being open 24/7 because you could go in there at 1-4 in the a.m. and during this time it was clean and the people were not in there thinking that they had to get in a workout before work and be too lazy to wipe down equipment when it takes 5 to 10 seconds to do so.If this offends any of the members I hope so because the only ones that should offend or the lazy ones who don’t take care of anything or clean up after themselves.

This gym is money grubbing. During the pandemic lifetime shut down (understandable), this meant I had to seek other gyms that would accommodate. The gyms reopened in NC September 5th and my lifetime membership auto renewed after being suspended during the shutdown. At the time I heard commercial gyms reopening I canceled my membership with my other gym and looked forward to returning to lifetime after my 30 day notice. Lifetime credited me for the 2 weeks for the early shutdown in march (which i was grateful they did) but now has charged me for the month of September and October (ZERO check-ins). Not to mention they opened the pool during the shutdown and charged members regular fees to only use the outdoor pool. What a ripoff

For those who can afford the monthly membership fee, LT offers an incredible range of fitness options. I’ve been a member over 10 years and I love the fitness classes, indoor and outdoor pools, hot tubs and saunas. The guest policy is also generous.

Nice place, costs a lot. Has more features than any other gym youll find but many things inside have an additional cost. The facilities are very well taken care of and the staff is friendly. At this cost I believe it would make sense to include some of the more personalized classes and training. They are top-notch but the cost becomes extreme.

Very nice

Great facilities, good staff. Lots of amenities and child care is available at certain times. Only drawbacks are childcare is only for one hour and given monthly fees should be a bit longer, tough to get in a good quality workout with shower and changing during one hour. Overall good facility.

Horrible customer service. The place is nice, the equipment is good, there is lots of space and some really convenient things like towels or shampoo. But their customer service is horrible. It is clearly a business, going for the most money possible. The pool is mostly reserved for swim team ( an add on fee). The climbing wall is open about 10h over the whole week.My main complain is their kids service. We removed our 4 children from the day care after they were bullied a couple times ( and no one noticed or cared ) after that we kept taking the kids to the pool with us, under our supervision. For 2 years that has never been an issue. We also had guests who came with their kids ( 3 to 8 children per guest). Until one day there is a sudden new policy that children need a membership to access the pool, and children of guests need to pay too. I feel like with that sudden change of policy we should have been able to cancel overnight instead of paying a whole month before canceling. Especially considering we removed the children from daycare for lack of supervision. The people at the desk couldn’t care less at our surprise and objection.

Terrible service . Very Expensive for this type of facility . I never recommend this facility for any of my friends

My fav gym

I wanted a safe comfortable place I could get out and be active even in the winter. Yes, It is expensive but you can get out so much more than if you spent 100 dollars any where else. As a company they are there to make money but weve all got different motives so that doesnt bother me at all lol I got what I was looking for... I love this place

The girls in the spa are amazing!!! Abby is the best Esthetician. She left my skin dewy and glowing.Brooklyn is the best hair stylist. She gave me the greatest cut, balayage, and style I’ve ever had!I feel like a brand new person and have never had more compliments.Beautiful facility and professional, friendly staff.HIGHLY RECOMMEND!!

Love, love, love this place and worth every penny!

Posh! Enjoyed the indoor pool. Loved the towels, hair dryers, soap, shampoo, and lotion that were all provided and in a convenient place within the facility. Loved the lockers and the little machine that drys your clothes.

Facility is nice. It is crowded but still very manageable even during busy times. Well maintained. However don’t let them pretend you will get to use b-ball courts. And racquetball is hit and miss. One full court is used for daycare 12 hours a day i was told today. 12 kids were playing on the racquetball court and i couldn’t shoot alone to warm up. They do appoint a full time court manager to manage the second( but really only option) who does a good job but it can easily run 8 games behind. League takes over racquetball during peak hours. So they should re build and just tell you the two full court options aren’t for use. It’s worse in the summer. They make a lot of money off this so they cater to families i assume. Wish they would’ve have been more upfront If you want the weight area it’s nice but much cheaper options. Sad but is what is.

You can completely ignore the majority of bad reviews for this facility. Front Desk staff has always been incredibly helpful and friendly. Locker rooms are consistently clean and well maintained. Huge amount of equipment for both the cardio and weight rooms.Best to avoid the week-day evening rush between 5:30PM - 7PM if you dont like crowds, but there is always ample equipment to get a rotation in the weight room in even when at max capacity.

Great facility. Everybody is so nice and I love the gym and the spa and everything I love it all. The best place to be stress free

Amazing and good

I love this gym, it has everything you need and more..

Family oriented, personnel is good and friendly. Cleanliness is OK, amenities taken care on time. Problem that this place is very crowded in weekdays, due to classes. Especially lap pools on winter season are unavailable weekdays evening.

The Cary gym is clearly superior in terms of facilities compared to an average gym. However, it is very challenging to find times to use the basketball courts consistently because they use them daily during the week as a daycare facility and consistently hold birthday parties on them on weekends. A large number of members use the courts so when they shut off a whole court for hours on weekend afternoons it jams everyone onto one court. Our membership dues which are very expensive should allow us to use all of the facilities at least most of the time. We should not be subsidizing daycare and birthday parties. The birthday parties are also so random you cant plan around them. Looking into other possible options since Im confident the extra money made from these activities will preclude any resolution to the issue. There are very similar issues when it comes to trying to swim laps in the pool. Finally, please consider the folks you allow to work the front desk; they consistently do not make eye contact and smile when checking folks in which should be a minimum requirement. Hopefully things improve on all fronts but my experience over past several years doesnt indicate they will. Ive been a member since 2008 and have witnessed them worsen on balance in addition to significantly higher rates over past few years.

Out for the dollar. Nice place if it’s what you like but they dollar you to death. We were family members then put it on hold and that’s $10 per month. Then we started back just two of us but didn’t use so just dropped that to one person and yep, another $10 fee for the change. I’m sick of the greed and will eventually convince my family to end it once and for all.

Huge, clean facility with a lot of amenities. Employees here are very nice and helpful

Chelsea is no help at all. Unprofessionally answering calls and not providing the best customer service as a front desk staff. Glad I haven’t even gotten a membership at this lifetime because with staff with that bad of an attitude who would even want to. Yikes. Maybe try hiring staff that are actually enthusiastic and care about assisting guests that need further info about the facility. hope this review along with all the other reasonable bad reviews get taken seriously and lifetime takes action to improve over all.

This is a luxury gym at luxury prices. I like the healthy food at the Life Cafe. The facility is crawling with people at all reasonable hours, but they have so much cardio. and weight training equipment that it is not much of a problem. As others have mentioned, it sometimes feels like a daycare with all the kids. The basketball court is not so bad, at least after several days of observations in Winter, but the indoor lap pool is essentially taken over the year round. All but one lane is devoted to kids swimming class from 5 pm to 8:30 pm weekdays.

Life Time is great! Rick, Brittany and Erin at the front desk always have a smile on their faces and are willing to help me with any questions. Katie helped me in the past with awesome customer service. I love the classes and the trainers especially Terra. Ryan signed me up and always stops me to see if Im happy with the club. Cory in the Life Spa is amazing! She helped my hair get back to the luster and shine with a great color. All of the staff members have been very helpful and friendly to me.

The Cary gym itself is overall pretty nice. Spacious and good variety of equipment.I’ve been going to lifetime for 3-4 months now & have the membership where I can go to any of the lifetimes. However I get off pretty late & this is the only one that’s open 24 hours. Recently I just found out that they will no longer be 24 hours starting January 1st 2018.That’s a deal breaker for me, especially for how expensive this place is. It is PRICEY. Also, you’re only allowed limited guest passes and certain hours guest can be allowed in. Which planet fitness is like $20 a month and you can bring whoever, whenever.The only other issue I’ve had with this gym is with the front desk. Since I go late night it’s usually the same people. There’s a woman at the front desk named Chelsea. Extremely rude. The last run-in I had with her is the icing on the cake on what lead to my cancellation with this gym. If you’re going to go to a lifetime i suggest the bronze level membership. Cheaper & still get good quality equipment, unless you’re into all the extra amenities.

Great experience with lifetime fitness spa. Brooklyn did an amazing job on my haircut and highlights.She listened to what i wanted and nailed it.Thank you Brooklyn

My family and I have been members of Life Time for a number of years. I appreciate the fact that they actively try to improve upon their facility. This isnt the cheapest place in the world, but I would recommend it as their facilities and amenities are plentiful and top notch; their customer service also is excellent.Great and varied kids programs and wonderful childcare facilities while you workout.My children have been involved in swim lessons here for nearly three years. We have been exceptionally pleased with their progress and staff.

Ive been going here for almost 10 years on and off. The facility is always improving in small ways whether it be equipment or otherwise. My only concern is the cleanliness. It seems like almost the entire facility is maintained to a satisfactory level - not a good level. The locker rooms generally smell pleasant but Im not sure how clean they are. Overall though for what you get, I think that its worth it - especially if you go in with 4 people total because it drops the price.

I got a membership in 2011, at that time, Lifetime fitness was best gym, beautiful pool, all was great. In 2016, after 5 years things had gone sour. The renovations to lockers were horrible. no more keys, but 1/2 combination locks were defective. I would normally train around 9 pm, equipment was dirty, towels left on machines, clearly no one was cleaning. The daycare wasnt great. We only used the daycare 6 times, 4 out of 6 I was disappointed with. I gave lifetime fitness almost 10K in membership services in 5 years and all went down hill. No rules at the pool, dirty diaper kids running around... hieck !!! We gave up on the pool... Just not worth the high prices....Attitude of staff at reception was definitely not great! only a few were super nice, others acted like we were disturbing them... After 5 years, my daughter was home from college and she was forced to pay for a guest to tag along, even during quiet times...No sense of loyalty for long time membership (full family)..ah well.. their loss...

Ive been a member of the Cary location of Life Time Fitness for a little over a year and a half. I have loved being a member of Life Time and much of it has to do with the people. I worked with a fantastic trainer, Matt, and lost almost 50 pounds, opening up a whole new fitness world to me. I have found great accountability and friendships through Life Time Run and the group offers strong quality training programs, whether your goal is a 5k or a full marathon. A lot of what I gained when I started at Life Time was education and I needed that! I participated in a 90-Day Challenge, which allowed me to attend seminars on fitness and nutrition and where I was at that point, I needed that! I did find myself a few months ago wondering if the cost was worth it, so I decided to explore parts of the gym I had been ignoring. Taking advantage of the pool and hot tubs has been great. If all youre looking for is a gym with bare bones, sure you can find something cheaper. However, all the extras at Life Time have been worth it for me.

I love it. Them going to their athletic alpha equipment was great. Been a member since 09. Fees went up, figures. THE only down fall for me is I tend to get workout urges at like 12am-2am, and before (prior to 2018) it was a real 24/7 gym. Wish it would go back. I would work really late at a restaurant or leave a party and could get a workout in. Now they close at 12am, and open at like 4am.

Great facility, but the managment doesnt truly care about the health of the members. When you have so many people not wiping down equipment and you tell staff, but nothing happens... thats just nasty!

Always someone happy to greet you, the whole facility is clean and I see employees picking up throughout day, as I go at different times. Kids Academy is great, as well as Summer Camp. Communication is wonderful and always get quick emails back. Plenty of equipment that even at busy times I never have a problem finding a machine to use. Only thing I wish is that Lifetime in general would have online registration for Summer Camp and Kids (paid) Classes...its a pain filling out a written form. Same goes for when you have to cancel a paid class. Highly recommended and worth every penny!

Great gym with a friendly helpful staff Taylor helped me get a membership and was very patient and accommodating.

Great gym and happy that it is open again!

Great experience ! Friendly staff . My daughter and I enjoyed exploring all the fun different activities lifetime fitness had to offer especially basketball 🏀/ rock climbing 🧗‍♀️ I will definitely be continuing my membership here when the staff see’s this view hopefully I’ll get a great membership discount lol😂.

The Life Time team is pleasant. In COVID times the LTF team has stepped up to produce a safe environment for your health and fitness.

It is a nice gym but they keep on increasing my dues every year. I am not sure why they pick me and everyone I know pays a different rate. Consider yourself warned...

I love this gym. Its hard to find another that competes with the size, variety of machines/weights and amenities.

I have been a member here for 10 years and when I joined the price was about 70 dollars per month. After years of increasing today I received an email that the rate has been increased to 99 dollars per month. Over the last 10 years there have been no visible improvements to the place, and they have actually cut the hours since they used to be a 24 hour facility.The pool situation that other people mentioned has gotten out of control. Lifetime has expanded their swim team program, but that has come at the expense of the rest of the members. The pool is overcrowded and causes your workout to get interrupted frequently.The rock climbing wall is a frustrating amenity that is offered. This is the thing that I wish I could use more, but it is barely open for general climbing and normally full of kids hogging all of the climbing walls (literally going up and down the same climb 5-10 times while their parents play on their phones and don’t pay attention). There is no adult only climbing time.Cardio machine availability is the best benefit that lifetime has to offer. Targeted weight machines are few and far between. Lifetime has moved more towards free weights over the years, which is a benefit for advanced weightlifters but not so much for the average person.Finally I want to address customer service. Overall I have to say that the employees at Lifetime are the worst of any company I have ever come into contact with. This is something that has been consistent over the last 10 years, which means it is a part of the culture and not just a short term trend. There are a few staff members that are wonderful, but they are definitely the exception not the rule.I will be cancelling my membership due to this latest rate increase. It is sad that things have come to be what they are. Lifetime is absolutely worth 70 dollars a month, but falls very short of the 100 dollars a month standard.

I left Life Time almost two years ago and joined another club because I felt like I was paying too much for the facilities I was using. About a year ago I left that other club and came back to Life Time because I now realize the dark world of other gyms out there.At Life Time the facilities are cleaner (even if they arent perfect), the locker rooms dont have a looming stink, and the equipment is accessible.I found at less costly gyms, there just is not enough equipment to meet the demands of all the people that are coming in. I even work out at 5:30 in the morning and found myself waiting to even get a bench in the weight rooms.My point is this: Sure I would love to see my rates go down and spend less a month, but ultimately its those rates that are keeping the harmonious balance of members and equipment as well as affording the space that I enjoy. So having seen both sides of the gyms in the area, I am happy to be a member of Life Time.

Excellent

Women, beware of harassment. I have so many good things I could say about lifetime, but I was recently harassed by a staff member, waited over a month to get an answer on what would happen / whether I could comfortably stay a member here... I was told he would be gone the next time I came, and I showed up to find him still working here. Women if you care about employees respecting professional boundaries, rules on appropriate touch, etc., beware — there are many wonderful trainers here but lifetime is okay with letting a creep roam free in the club training men, women and kids.

I switched over from 02 recently and I do not regret it. This gym is great as there are a multitude of squat racks so you dont have to really wait for others to finish. Furthermore, its open from 4-12 everyday so that is a big plus on weekends as 02 closes at 7. I like the atmosphere too as there are a lot of people working on bettering themselves so, in turn, it pushes you as well. The only complaint I have is regarding the guest policy. I feel for a gym charging 90-100 something a month, you should be allowed to bring a guest at any time. I understand the liability concerns but I found it a bit ridiculous that you cant bring anyone past 9 pm.

Seemed to be a normal lifetime gym for this level. Plenty of equipment and machines available, no problem getting on any equipment. Front desk was a breeze while I brought in a guest. Jumped right into a quick game on the court.One thing that seemed odd was that the activity desk was completely empty as well as the office in the back.

Taylor was the manager, this guy have zero costumer service. very very bad experience with the rude life guard at the pool, front desk.this place is not worth my money.I cancelled my membership today. I will share my experience with everyone I know

The tread mills have been removed that are the most popular and most used by customer of LTF. The ones that are never used remain in place. Might it not be a good idea for management to come up to the exercise area occasionally and see what is going on before making some of the decisions made at Regency LTF. Also, getting tv service repaired and working on the machines would be valuable also.I have talked to many who come daily and they have the same opinions.

Good facility with a variety of machines, class offerings, and equipment. It is always very crowded unless you go late and classes are almost always full at the times I go. I wish there was another platinum Lifetime close by so that it wasn’t so crowded at this location!

Train your staff when they call someones number to do a follow-up in regards to be professional at all times. Who ever was working the shift at 540pm the 15th of February 2020 Saturday evening. Decided to call my phone to do a follow-up of me joining Lifetime in Cary. Wither I decided to join the club or not employees should not tell customers over the phone they have made a wrong decision to choice another gym. Immediately that puts a bad taste in a customers mindset. If I did have any interest I have definitely changed my mind. Customer Service is everything remember that.