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Stapleton Dentistry
8204 Tryon Woods Dr #102, Cary, NC 27518, United States
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Stapleton Dentistry

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Te
Review №1

Went here because its close to work and I needed to establish with a new dentist as my last one couldnt seem to find time in their schedule for routine appointments.I am so glad I came here! While its only my first visit, I already feel like my care is the focus. Staff was all welcoming and friendly.

Ti
Review №2

Dr. Stapleton is absolutely wonderful. She is so kind and lets you know whats going on from the start. I plan to stay with her for a long as I have teeth!

sp
Review №3

Very friendly and efficient service. One of the easiest and most pleasant dentist appointments I have ever experienced.

Iu
Review №4

Highly recommend this place if you need dental care—honest and great specialists.

Ni
Review №5

I’m so impressed! A crown in one day! No temporary crown. Dr Stapleton and Emily were a great team and very attentive to my experience being a good one. I’d been wanting to change dentists for a few years. I’m so glad I finally did today. My husband will also change over to Dr Stapleton.

Iv
Review №6

I have always had a great experience here. They are very kind and make sure that you are as comfortable as possible. 10/10 would recommend.

Ka
Review №7

I began seeing Dr. Stapleton in late 2017. She seemed very pleasant and explained all procedures sufficiently. In 2018, I lost yet another tooth to gum disease and decided to let Dr. Stapleton do an implant for me. Of course, this is a long process - there are several steps, and then there is healing until the the next step. I also had to save the money for my share. I had dental insurance at the time, but they only paid half, so my share was over $2,000. It took me almost a year to actually get the implant. I made payments at certain appointments. I thought that I would be making my last payment when I actually received the tooth - but the office manager gave me a REALLY hard time about not paying in full at the visit prior to the last one. In fact, she berated me so badly, I eventually agreed to use HER computer to log into my bank website and transfer money out of my savings to pay. I was humiliated and embarrassed - she did this right in the lobby/waiting room. This person was named Ashleigh and she was horrid. Did I fill out the survey afterward and relate how awful this was? Yes - I did. Did Dr. Stapleton ever call me about it to apologize? No - she did not. I still had at least two more visits to finish my implant, so I did have to return - but it dawned on me that this Ashleigh person was probably the office manager and it was SHE who read my comments on the survey and probably never relayed the issue to Dr. Stapleton. I did return once in early 2019 for a cleaning - but I just couldnt get past the humiliating experience. I now have dental insurance again and sadly, I am looking for another dentist because of the bad experience. In regard to the implant, Dr. Stapleton seemed knowledgeable and Ive had no issues with the tooth at all. And I think Ashleigh is gone - she isnt on the website anymore but Im not taking the chance.

C
Review №8

Our 1.5 year old daughter had her first dentist visit. She loved it. They had Cocomelon playing on the TV in the room when we arrived. Dr. Stapleton and the hygienist made it a fun and relaxing experience for her. My husband and I both see Dr. Stapleton and I highly recommend her for adults and young kids alike. :)

Da
Review №9

Normally I only rate cool bars and restaurants that I go to. IMHO...this place isn’t much different in a sense. I get exactly what I wanted with great service and wonderful conversations with really nice people. If you are apprehensive about going to the dentist...then this is your place!

Ca
Review №10

I had my teeth cleaned by Robin and a cavity filled by Dr. Pinnix. They wereboth very professional, knowledgeable and friendly. It was a positive experience.

Ch
Review №11

This was my first time visiting Stapleton Dentistry. From the time I called to schedule my appointment to the end of my visit, I had great customer service. I was very pleased hygienist, she was very knowledgeable and able to answer my questions during my appointment and very calming as she performed the service on my teeth. Afterwards the dentist came in and she took time to explain to me what was going on with my teeth and procedures that were priority.I am big in customer service and I’m glad I found a dentist that performs quality work and provided top notch service.

st
Review №12

Where else can you watch The Great British Baking Show while having your teeth cleaned? How cool is that?!They are the best!

Le
Review №13

Stapleton dentistry is such a pleasure to be a patient there. Front desk staff very welcoming and the assistant was able to offer me my yearly cleaning! Ashton did an amazing job and Dr. Stapleton is always so complimenting and thorough. I am trying to get my boyfriend to become a patient there also!

Jo
Review №14

Very professional and everyone is genuinely kind and friendly. All at Very reasonable prices. Hard to find any place you enjoy doing business with this much.

Kr
Review №15

My husband and I have been going to Stapleton Dentistry for almost 8 years and we love them! Even after we moved we still drive a little further to go there. All the staff is very friendly and accommodating.

Ro
Review №16

Everyone is very friendly! Experience was great & comfortable!

Sa
Review №17

I had a pleasant experience with my visit today. Dr. Stapleton and Emylee were very professional , kind and friendly. Dr. Stapleton is very knowledgeable.This is my first time here but love the way they handled the treatment.

Ka
Review №18

Always accommodating, caring, and giving their best to whatever problems you give in to them.Top notch staff at a top notch dental office.

Pa
Review №19

It is always a great experience going to Stapleton. The staff is helpful and friendly, and Dr. Stapleton us the absolute best.

Gr
Review №20

Ivy and Dr. Stapleton were nothing less than outstanding today ; and for more than 2 hours in taking care of me. My wife and I have been seeing Dr. Stapleton for more than five years and have found the Dr. and her associates to be skilled and kind and always thinking about how to deliver quality care at a reasonable cost! 👍

Ja
Review №21

All of them were extremely nice, and made sure that my root canal was done the right way, triple checking everything and treating me like a movie star. Thank you guys!!

Ja
Review №22

I had a great experience at Stapleton Dentistry. Everyone I spoke to was friendly and kind. The person who did my teeth cleaning did an excellent job. The whole atmosphere was comfortable and welcoming.

Jo
Review №23

Stapleton Dentistry is the best in the Raleigh area and beyond. I’ve been going there almost 6 years and have never looked back. Dr. Stapleton is extraordinary at what she does. When I had 4 cavities from an 8 week hospital stay, she took great care in filling my extremely large cavities, and saved me from having a root canal. I went for a cleaning yesterday and the staff and receptionists were great. If you’re looking for a dentist, look no further!

Er
Review №24

I always have a great experience here! Happy to trust my dental care to Dr. Stapleton and her fantastic team.

Se
Review №25

My dental hygienist was thorough and offered understandable explanations for the issues I was experiencing. The dentist was very kind and caring and I felt comfortable under her care. I also really appreciate that this business is LGBTQ+ friendly and asks patients what their pronouns are during the intake process.

Da
Review №26

Went in on emergency basis. Was seen as soon as I arrived. Caring staff.Very professional

Tr
Review №27

A wonderful, peaceful, friendly and efficient dental office. Dr. Stapleton and her staff make you feel cared for and appreciated from check in to check out. This is about as good a dental experience one could ever hope for.

Ke
Review №28

No waiting. Extremely nice staff from receptionist to doctor. Thorough.Update 1/28: Went back today for a deep cleaning of my gums. Yes, that. :-( I wont tell you there werent some pinches as the numbing agents went in, but once that was done, I was pain free. First time ever to not still feel pain through the anesthetic. So glad I found Stapleton. Patient for life.

LA
Review №29

This is the best dentist office ever. Caring staff. I love going to my dentist

Da
Review №30

No one loves going to the dentist, but I actually don’t mind going to Dr Stapleton’s office. Very professional office, well skilled employees, kind, and quick.

Na
Review №31

I called them with tooth pain as a new patient, and they were able to see me within 30 minutes of the phone call. Very knowledgeable and extremely nice as well!

Jo
Review №32

I’ve been going to Stapleton for a few years now and have nothing but positive things to say. The staff is professional, courteous, considerate, and performs excellent work. Their use of modern technology gets me in and out quickly and reduces follow up visits. Not many people like going to the dentist but Stapleton makes it a lot easier to bear. Highly recommend!

Ke
Review №33

Loved everything about my time there.. Everybody was great!! 😊

Ch
Review №34

I had a great experience. I had really bad anxiety walking in because I knew I needed work done on my teeth and I already don’t enjoy going to the dentist that much. I had a very welcoming greeting when I arrived and I didn’t have to wait at all. They took me back as soon as I got there. The dental assistant/hygienist answered all my questions and made me feel very comfortable during the process. The doctor came in and was just as sweet. I’m glad to be a patient at Stapleton and I will definitely stick with them.

Ba
Review №35

I had such a good experience at Stapleton. From the first time I walked in asking for information to the times I was there for appointments. I really appreciate their helpfulness and concerns.

Jo
Review №36

I love Stapleton dentistry. Everyone there is so nice and professional. Lets be clear going to the dentist is no fun but going there is fun.

Jo
Review №37

Everyone there was extremely nice and it was a very pleasant experience overall.

In
Review №38

Every time I came each part of my care is explained thoroughly and allowed me to feel confident about the procedures and staff. A very welcoming and positive environment that I will recommend to everyone. :)

Eh
Review №39

I had a filling done to 2 teeth at the same time and less than a year later I go to a different dentist and they find out that I still have cavity under the new filling. now the insurance is refusing to pay for the new filling because the insurance considered the second filling unnecessary. when a dentist does a bad job, the cost is double on the patient

Ju
Review №40

I moved to Cary from Ohio and needed to find a new dentist. I looked a a number of websites and called a couple places to get info. From my first call to Stapleton Dentistry, they were friendly and answered all my questions. I went today for a cleaning and new crown and everyone was very friendly, explained everything well, listened to my questions and concerns. I loved their ability to do crowns same day! Their membership program was affordable and gives me peace of mind about potential issues that may come up. I highly recommend them.

Br
Review №41

Stapleton dentistry has a very professional and helpful staff. I needed extensive work. They really took the time to ensure that I was using my dental insurance efficiently in order to save me the most money. I appreciate this! The procedures were quick and comparatively painless and the office is updated and comfortable. They are taking all of the appropriate steps to make people feel better about going to a medical office during Covid-19 times.

Ba
Review №42

Everyone at Stapleton was so nice and so professional throughout the whole process of getting my Sure Smile Aligners. A wonderful place for dental needs.

He
Review №43

Want to be taken care of and leave with a smile, come here! From the moment I walked in, the front staff were so friendly and helpful! Although I am not the best with insurance, the staff were experts and ended up saving me money. The treatment I had for my gums were identified quickly with precision and I feel so much better! This is the best dental care center I have ever been to! I would highly recommend it!!! I even got to bring my dog!!

Ka
Review №44

Ive been going to Stapleton Dentistry for many many years. Dr. Stapleton is a gem and the hygienists are incredible! Theyve always made me feel well taken care of. I recommend them to everyone!

Ka
Review №45

Every experience I’ve had at Stapleton Dentistry has been great! They practice safe covid guidelines, they have a comfortable waiting area, the staff has all been helpful and friendly. Dr Stapleton is the best and most friendly dentist I’ve ever had, and I’ve been to many dentists. If you’re looking for a better dental experience, I’d highly recommend Stapleton Dentistry!

St
Review №46

Always feel cared for and feel fresh each time. The team is great at making the dentist a place I look forward to going to!

Pa
Review №47

Kind, knowledgeable, caring, attentive. All these words describe Dr. Stapleton and her amazing staff.

Pa
Review №48

They did a great job with my 4 and 6 year old!

Je
Review №49

Hands down the best dental experience I’ve ever had! Every single person I interacted with was polite, knowledgeable, professional, & personable!!

Dy
Review №50

I like this Dentist. I switched to them just before the Pandemic began so when I finally had my first appointment with them things were a little off kilter but now I am settling in and Im very happy with them. I referred my son to them when he moved back to the area. They always get me in on time and Im happy with the care.

Sk
Review №51

Great people, great service, and very thankful for their great work

Kr
Review №52

Yesterday, I had to have 2 fillings (I was a little nervous). I have been to many dental offices from Cary all the way to Benson, as Ive lived in NC for 15 years now. Dr.Pinnix made sure I was comfortable the whole time, she was very gentle, and I was shocked at how relaxing it was! I can tell shes not only passionate about what she does, but shes excellent at it as well. I love this office, everyone is friendly and Im happy that this is my new dental office. I cant wait to bring my son here, because I know he will be in wonderful hands. Thank you so much, Stapleton Dentistry and Dr. Pinnix, and to the wonderful Anna, my hygienist!

Ha
Review №53

I have no hesitations recommending Stapleton Dentistry. Each and every staff member I encountered were incredibly friendly and welcoming. Courtney was my hygienist and did a fantastic and thorough job. Dr. Stapleton was also very warm and genuine and takes her time to make your experience personal, which can be difficult to find in a practice! Cant wait for my next routine cleaning : )

Ja
Review №54

Been coming to Stapleton Dentistry since 2013 and the place has always been great every visit. The staff is always wonderful, Dr. Stapleton makes you feel that you are in good hands. I highly recommend this place to anyone that needs a good dentist!

Se
Review №55

I have been a patient since 2011 and very disappointed in myself for waiting so long to write a review about this practice. Dr. Stapleton and her team from the front desk to the treatment rooms are all always warm, welcoming, sweet and fun. Yes FUN at the dentist office. Most know me but name or by face which is pretty cool and will ask about my life, upcoming plans, etc that they will remember 6mths later to circle up on whatever we talked about or vice versa. I have dealt with several front desk receptionists and dental hygienists in the 9yrs coming here so kudos to all you ladies for your customer service! I dealt with 1 male dentist there after the practice expanded and remembered not liking that experience at all and ensured to let the ladies upfront know I would only like to be scheduled for appmts with Dr. Stapleton moving forward. Needless to say they made that happen every time since then and I dont even think he is practicing there anymore tbh. Everything is a quick and happy fix with them and I appreciate their service and energy even at 7am. Thanks all! 😊

al
Review №56

Excellent service for a dental care unit. Everyone knows you by name and most importantly, they value you as a customer.

Ty
Review №57

Absolutely fantastic experience all the way around! I was greeted with a huge smile at the front desk as soon as I walked in. The staff is so friendly and they really go out of their way to make you feel comfortable! Kristie, the hygienist, took care of me and it was without a doubt the smoothest cleaning experience Ive had. Dr. Pinnix was wonderful, she is so calm and caring and you really feel like youre in the best hands possible. Cant speak highly enough about my experience! Definitely found my forever dentist!

Tr
Review №58

Ive been a patient for about 5 years and I have been extremely happy with the care and work Dr. Stapleton and her staff does for every appointment. Ive never left disappointed and the team does an amazing job comforting me every visit.

Al
Review №59

Very professional staff, and very good cleaning.

Pa
Review №60

Dr. Stapleton and the entire staff have always been extremely helpful, kind, and professional. I live in Washington DC now and will continue to drive down to Cary just to keep Stapleton as my dentist.

An
Review №61

As a new patient, I wanted to find a dentist in Cary or Raleigh to go to. Stapleton Dentistry had good reviews, was close to home, and accepted my BCBS insurance. The appointment and paperwork process were simple. The hygienist was friendly and explained to me everything she was going to do. Dr. Pinnix was kind and helpful. I will certainly be back!

We
Review №62

Anna Ardito is one of the best hygienists I’ve ever been to! She was super gentle and sweet. I’d recommend her to anyone.

Ji
Review №63

Cant say enough how much I love this place, switched dentist because I moved and am back because Paula is the only one I can trust. HIGHLY recommended!

Do
Review №64

Stapleton Dentistry is a great place for my dental care.Ashton does a phenomenal job providing the dental cleaning and periodic maintenance that I need.I love Dr. Paula Stapleton and feel at complete ease as she oversees my ongoing dental care and the services I need.Convenient and performing a service I truly need, this office does a great job of trying to make me comfortable when I go to the dentist.That is a tough job indeed and they are great doing it.I highly recommend this office and the team that makes it work!

Da
Review №65

Root canal went very smooth. No pain and job was completed with minimal discomfort. One stop shop for all your dental needs. 5 stars!

jo
Review №66

I have terrible fear of dentist visits, but Dr. Stapleton & her assistant were able to put in 2 crowns in one visit without me having pain or anxiety. AMAZING! GRATEFUL!

C
Review №67

Love this place! Been going for a few years and Dr. Stapleton and her staff are wonderful! Team is super efficient and on time making appointments quick and easy!

Ga
Review №68

Ive been going to Stapleton Dentistry for since July 2020 and so far I have been happy with the service that I have received. The only suggestions so far that I have is that Dr. Stapleton needs to spend more time with the patient and explaining her procedures that she wants to perform and future dental needs. She seems to be always in a hurry and forgets to see the patient after a dental cleaning. Also charges are explained over the phone and then they are higher at your visit at the office.

Ha
Review №69

The best Dentistry I have ever been to, the staff were some of the most friendly and considerate people I’ve ever met. The establishment was spotless and very clean. Dr. Stapleton makes sure that you as the patient are comfortable and informed of everything that is going on. I have not been a Raleigh resident for very long and was nervous to go to a new dentist but choosing this dentistry was the best decision I could’ve made! I look forward to coming back.

Em
Review №70

Everyone is so friendly and they really care about their patients comfort during procedures.

Kr
Review №71

I had a wonderful experience at this dentistry office! Anna Ardito is the best dental hygienist I have ever had, and I will be glad to come back to this office.

Li
Review №72

Excellent care by Dr. Stapleton and hygienist! Never any waiting.

An
Review №73

I arrived early and was taken back immediately for my appointment. Everyone there was very friendly and helpful!

Mi
Review №74

I had the BEST experience at Stapleton Dentistry! I was greeted and handed the paperwork immediately and after I finished the paper work I was taken back right away. There was zero waiting! The waiting room was so comfortable and it felt like a nice salon! My hygienist was awesome and Dr. Stapleton was great as well! The best experience I have ever had at the dentist! I would highly highly recommend Stapleton Dentistry!

Ri
Review №75

A very competent team of hygienists and technicians along with Dr Stapleton. If their location is near where you live or work, give them a try.

Le
Review №76

Dr. Stapleton and her staff are amazing! I’ve been a happy patient of hers for the past five years. I moved almost thirty minutes away (I used to only be five minutes away) and will not change my dentist even if I was an hour away. The staff is friendly, professional, and very helpful when it comes to understanding treatments and cleaning needs. I had a lot of work that needed to be done when I first came to their office and was given a very comprehensive breakdown of all of the treatments and services I would need with the pricing broken down simply and transparently. I referred my wife who thoroughly enjoyed her first visit as well. If you are in the market for a new dentist, look no further!

de
Review №77

These people are the best and at the very high skill level - clients for life - meet your final Dentist

La
Review №78

Anna and Dr. Pinnix were both super nice and really helpful! The staff is all very welcoming.

St
Review №79

Amazing experience! The office is so clean and the staff were so kind to me!

Ni
Review №80

Excellent care and service. A filling fell out and they were able to see me the same day even though I was a new patient. They gave me a treatment plan (yes, I had been too busy to go see a dentist) and explained what needed to be done first and what could wait. The staff was super friendly and there was no wait time when I came in for treatment. Highly recommend.

Ch
Review №81

Every 2x a year visit is fantastic. Friendly and knowledgeable staff. Highly recommend!

Cl
Review №82

No wait! Friendly professional service.A very pleasant experience!

Ch
Review №83

Customer service is always amazing here, they always know my name when I walk in. I love the fillings they did, they look so natural:-) thank you Stapleton Dentistry

Ed
Review №84

Anna is an excellent dental hygienist. She works efficiently and my teeth have never felt so clean. I have gaps again lol

La
Review №85

Anna was wonderful. She made my deep cleaning an enjoyable and painless experience.

As
Review №86

I was having anxiety attacks when I got to the back! I was traumatizes by the last dentist and haven’t been in years because of what happened to me with the last dentist!Courtney didn’t get ugly with me at all, especially once the tears came flying down! Instead she comfort me and explain everything she was going to do, how they operate, and that she’s here for me! Then Dr. Stapleton came in and restated all Courtney said and that she can fix what’s going on in my mouth!The only reason I didn’t give a five star is because I’ve not had procedures done yet and my mind is still in the no stage! 😫😢😂I can say this..I’m trusting this entire team with my dental care, because they showed me a new side to the dentist office and experience!Thank youMs Edwards

Je
Review №87

I have been coming here for a few years now and I have always had a positive experience. The staff are always friendly and professional and the office is really clean and feels inviting. I am usually seen pretty quickly upon arriving and I am also not there for very long, which is always great. Thank you, Dr. Stapleton & staff!!

Bo
Review №88

We love this practice for our whole family of 6! Fair pricing, good availability, gracious staff. Dr. Stapelton is wonderful and builds a great team around her!

je
Review №89

Very nice and easy going. Will be going back to have some work done. I really felt comfortable and relaxed.

Ha
Review №90

I was extremely pleased with my dental visit. The facility was very clean and I had no concerns about COVID-19. I really appreciated the time the hygienist took to get me through the x-ray process. I can highly recommend Stapleton Dentistry!

Ka
Review №91

I sat on this review for a long time...and two years later, I still stand by it. I cannot recommend these dental services to others.First of all, it confounds me that the dentists do not perform all the services themselves. My dentist simply drilled my cavities and left to let the dental assistant fill it. Then later returned to simply set it. I find this disconcerting and extremely impersonal. The dental technician seemed extremely ill trained as she struggled for 20-30 min trying to get a band around my tooth, causing extreme pain and discomfort.The second visit, was the worst yet. The dentist gave me a standard numbing shot and struck a nerve in my lower face that left me temporarily with blurry vision for three hours. The dentist simply told me to wait and didnt even bother to pay for an Uber or anything.Finally, the pain. I felt severe tooth pain for about a month after these procedures. Something that is extremely concerning for routine dental work that I have had prior. I had to follow up with another dentist as an emergency who found leftover composite embedded in my gum from the work Stapleton Dentistry did. When I returned to the dentist at Stapletons, I was simply greeted with an unprofessional Aw, Im sorry and a protruding bottom lip. I was baffled at the lack of bedside manner and professionalism.All in all, the experience here was abhorrent and I truly recommend new patients seek out more personalize and mindful care. My experience there honestly left me with anxiety and distress.

Re
Review №92

Very friendly staff and got right in on time.

Am
Review №93

Dr. Pinnix and Adi were wonderful!

PK
Review №94

The staff is very friendly, professional and helpful. I would recommend Dr. Stapleton and her staff, without reservation.

Ja
Review №95

Excellent service and quick to the chair for my first visit. All were friendly and Courtney did a great job being thorough yet gentle with my x rays and my cleaning. Super good experience and that is tough to say when you are going to the Dentist office. Just sayin ;)

Mo
Review №96

Keep searching. Unless youre comfortable with a dentist who degrades employees in front of you, keep searching. Dr. Stapleton has no problem berating employees in front of other staff and patients. Its quite embarrassing. During my visit she was talking loudly from the room I was in to a staff member in another room about another patient. It seemed very unprofessional and made my visit very unpleasant. She also seemed very distracted.

El
Review №97

Took me on time. Very efficient schedule. Thanks

Ja
Review №98

I’m not usually one to post reviews but after another A++ cleaning today I couldn’t resist. Always a great experience when I stop in for my scheduled visit to see Dr. Stapleton and her amazing staff. It’s a great feeling knowing that my hygienist (Courtney), dentist (Dr. Stapleton), dental assistant (Karen) and front desk (Tayler) are all the best at what they do. Hands down the best practice around.

St
Review №99

Unfortunately I feel like this office has gone downhill. The customer service that I once received isnt what it used to be. The response time when trying to schedule an appointment needs improvement. Just not the personal touch I was used to receiving. Ive noticed A LOT of staff turnover in this office.

Na
Review №100

Great service and staff. I was looking for a comfortable and competent Dentist and staff and this is it. I like the location as well.

Information
14 Photos
100 Comments
4.9 Rating
  • Address:8204 Tryon Woods Dr #102, Cary, NC 27518, United States
  • Phone:+1 919-851-6161
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Emergency dental service
  • Teeth whitening service
Working hours
  • Monday:7am–3pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–3pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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