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Midwest Fertility Specialists
12188A N Meridian St, Carmel, IN 46032, United States
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Ch
Review №1

So unlike most people who leave a great review Midwest Fertility was not able to help me due to a medical treatment I previously had that might have made me infertile. But I had Dr. Will and he is the most caring doctor I have met. He treats each case with the utmost care and concern and recognized me as a person with a real desire to conceive and not just a number. He also allowed me to determine when I wanted to stop treatment instead of making the decision for me. Although I was not able to save any eggs I am very grateful to have had such a great team at Midwest fertility.

Mo
Review №2

I can’t say enough wonderful things about Midwest! The staff are so kind and welcomed my husband and I with open arms and I feel liked each one of them truly cared about me, my husband, our situation and our future baby. Dr. Will was fantastic! He laid out all of our options and helped us weigh the pros and cons of each. He gave us time to process and decide on a plan of action and supported us in the path we chose. Emily was also a fantastic nurse! She answered all of my million questions so quickly and without judgment. We are now happily 10 weeks along with our little miracle and we owe it all to the wonderful humans at Midwest! Thank you all for all that you do!

Br
Review №3

After a year of trying to conceive, we sought the care of Dr. Matthew Will at Midwest. His compassion and understanding for our experience of secondary infertility is something we will always be thankful for. He developed a plan for testing/exams to diagnose our issue, listened to our concerns and along with his wonderful nurse, Emily, gave us the best gift we could ask for- a healthy pregnancy. We are so thankful to all of the staff at Midwest for their positive attitudes and a willingness to meet our needs as they arose. We would recommend them without a doubt. He is one of the very best physicians I have ever seen.

Ka
Review №4

Dr. Will is my doctor. I have felt so hopeless about getting my baby before I found Midwest Fertility. The whole staff is so great. Dr. Will is amazing and makes me feel very comfortable. He’s just awesome. I have only been a patient for a month and I already have gotten so many answers and we have a plan to get me pregnant. Can’t recommend this practice enough.

Tr
Review №5

Very thankful for Dr Mathew Will’s kindness and knowledge during our journey with unexplained infertility. Dr Will never gave up on helping us complete our family. He provided us all of the information we needed to make our own decisions. He let us drive the direction of our treatments by discussing options that he felt would have the best success for us. With his help and the that of his staff, we have completed our family by welcoming the most precious addition!

La
Review №6

Dr. Culver was our amazing doctor! I have an amazing, healthy, 2 year old boy and now another one on the way. All thanks to Dr. Culver and the amazing staff at Midwest Fertility! For anyone dealing with fertility issues, I highly recommend this facility.

Kr
Review №7

We can’t say enough good things about Dr. Erica Will, Nurse Jackie, and the MWFS staff. Dr. Will was wonderful from our first consultation, to egg retrieval, to our ERA mock cycle, to transfer and everything in between. She and Nurse Jackie are so kind, compassionate, and helpful! They walked us through every step, gave us all the information so we could make the best decisions for us, and always made us feel so comfortable and supported. All of the office staff from the desk staff, to the ultrasound techs, to the phlebotomist are very skilled, professional, and welcoming. Communication is excellent - there was never a moment when we felt confused or uninformed.We also called, after graduating, due to an issue at our first OB appointment and they got us in right away so we could have the reassurance we needed that everything is good. We are so excited for our baby girl, but sad to graduate from MWFS...we wish they could see us the whole pregnancy! We 100% recommend MWFS.

Ch
Review №8

We researched clinics prior to selecting one and Midwest came highly recommended. The shortcomings are on two levels, one in customer service and the other in false advertising. First off, they DO NOT have an LGBTQ+ program. (They do in the Midwest sense that they do not actively discriminate against members of the queer community...) Every piece of paperwork says mother and father, there is no space for gender identity or preferred pronouns, and one of us had to sign as biological father in every visit although it never applied. I guarantee a dead name will appear over all paperwork you encounter. Despite having taken pictures of each of us, we had to re-identify ourselves and were treated as an inconvenience for not fitting the heteronormative mold.We approached every appointment hopefully and inevitably left in a worse frame of mind then when we arrived. There are a few receptionists, nurses and a phlebotomist who appear genuinely happy to be there, and several who seemed to be generally miserable and take it out on everyone else. There was at least one organizational or communication issue in every appointment including when we were berated for not completing testing that no one had referenced at any point in our treatment. The straw that broke the camels back was when a nurse rolled her eyes at us while discussing a lost pregnancy. I was in shock and couldnt believe thats what I had seen, but in checking with my partner it was.If you have any other options, go there. Particularly if you are a member of the queer community who wants to be treated with the most basic level of competence and understanding.

Ca
Review №9

We went through ivf for a year with nothing but heartach and failure and eventually gave up. We wanted a baby so badly it hurt. After taking a long break, we decided to schedule a consultation with Dr. Erica Will. We were scared and excited at the same time. Dr. Will was compassionate and understanding from the very beginning. Everyone in the office was so wonderful to us through it all. We always felt welcome and like they were on our side. They made us feel like more than just another couple. We are ten weeks pregnant and so excited to be on this journey. We are so thankful to Midwest fertility for helping us continue our family. Highly recommended!

Em
Review №10

We stepped into Midwest a few years ago nervous and anxious. I am so thankful we never looked back. Dr. Colver and his staff are friendly, caring, and knowledgeable but they also don’t make empty promises. They were very up front and honest with us, which we appreciated. We have referred several friends to this clinic and we can’t speak enough about how much we trust in them. Because of them, we have a family. We will forever be grateful.

St
Review №11

My husband and I have been going to Dr. Erica Will for about two years. She is very attentive and makes you feel like you are important when you are in her presence. We did have some issues from our failed first round that could have been avoided with more medical guidance but that was changed up for the second round and has been successful! If I had one gripe, it is the billing. I dont think I ever received any sort of paper statement/bill until November 2020. We started going to Midwest in November 2018. I would speak to the checkout person every time they would tell me I had a balance but this never seemed to help. There were a few surprises and was caught off guard trying to figure out how to pay for the balance before leaving from that visit. Outside of the billing, I highly recommend.

Me
Review №12

I’m excited to share our experience with MWF. We met Dr. Will first in 2017 prior to conceiving our first after a year of no success on our own. He helped us identify an issue with the sperm count and directed us to a urologist who could do surgery to help the problem. We were able to conceive naturally after surgery. Fast-forward 2 years later and this time we needed some help with IUI and timing our cycles. On the 3rd try we had a successful pregnancy. I can’t share enough how helpful he and his staff were throughout the process. They were kind and understanding, and very transparent about their pricing. I highly recommend MWF and recommend you seek consultation sooner rather than later in your pregnancy journey, as early as 3-6 months if you have any concerns that there may be a problem concerning on your own, especially if you are over the age of 30.

ta
Review №13

Very professional and polite. Process was easy and the waiting time was minimal.

M
Review №14

Clinic has limited hours. Call forwarding to “on call physician” is an endless loop. Reception just says that the office is closed. With all respect to personal time off, and perspective that I am totally hopped up on hormones, GET YOUR CALL SITUATION UNDER CONTROL!

Ju
Review №15

Was easy to self-refer and make an appt. never had trouble with getting an appt when needed. Easy communication via patient portal. Great group to work with.

Me
Review №16

They are terrible to get ahold of... Absolutely terrible... Horrendous... No good... Stress inducing... Panic attack waiting to happen... I swore last time I would never be back... And then I thought it was probably just me and I never wrote the review... The only reason I went back was that my ob said they were the best... Regretting this. Their office staff is terrible. It is impossible to get ahold of anyone... You are passed to voicemail to voicemail... For a practice that is dealing with people who are already frustrated and already wanting to cry they make the entire experience 100% worst by their office staff. Everything in this world of hurt has to be timed perfectly to get the right results. Yet you sit by the phone for hours, stressed youll never reach a person and then you miss your window and you have to wait another excruciating month. Another month everyone looks at you and tells you you do not want this... You are not trying hard enough... just because their office has the most archaic and stressful way of making appointments and passing the buck I have ever seen... Thats not my department let me transfer you to yet another voicemail since no one ever is on the phone. I am an RN. I have worked every retail job you can think of. I have worked in a pharmacy. I have worked in the restaurant world. I have done data entry for large corps... Never have I ever seen someplace so mismanaged and still gets to be the best.. From the phone to appointment to billing it has been a nightmare...

Pi
Review №17

Thank You to Dr. will with helping us start a family and to the staff. Didnt think this was possible. I strongly recommend this place.

Je
Review №18

I am younger and going through some really tough health issues pertaining to fertility. I just scheduled an appointment and was charged immediately for the consultation and didn’t even see the dr yet! I was never told up front about the charge that was 210 dollars.I called to let them know and Andrea started to argue with me about how she swears she told me. I WAS NOT told at all!!!!!! Andrea proceeded to tell me that she would make a nice note about me in my own personal file about this confrontation.I am already going through enough at this time and to argue about a large sum of money being taken out of my own bank account is the last thing I need or want to do.I highly suggest you find somewhere else to go and stay away from a dishonest and argumentative office personnel like the ones at Midwest Fertility Clinic.

Le
Review №19

Dr. Matt Will and the entire office and nursing staff at Midwest Fertility are just incredible. We feel so blessed to have had them as part of our journey. We were fortunate enough to be in their care with two successful pregnancies. They were supportive through the entire process, answered any questions we had with patience and understanding, and helped us make decisions that were right for our family. They all became like family during our process, and we will always be grateful for the care they provided.

Ab
Review №20

Midwest Fertility is an incredible clinic. I was referred here by insurance after OBGYNs couldn’t help me any longer with my endometriosis. I met with Dr. Bopp and he was a breath of fresh air, promising to do whatever he could to take my pain away. He sent me on to Dr. Matt Will because of his specialization in Da Vinci surgery and I couldn’t be happier with Dr. Will and my treatment. After 8 years with this clinic, I only have good things to say. I’ve had five surgeries, four IUIs, and IVF with Dr. Will as my doctor and a huge support the entire time. Without him being such an amazing doctor and treating you as a friend, I wouldn’t have been able to do all of that. Midwest Fertility is a blessing and I would recommend it to anyone and everyone.

A
Review №21

Dr. Matt Will and his team are amazing. I drove from out of state in order to keep working with them when we moved for my husbands job. They went out of their way to make things work for my travels. From the moment you walk in it is a warm and comfortable environment. Thank you for turning a difficult journey into a positive and very supported one!

Ch
Review №22

All I have to say is: They are incredible! My wife and I have made visits over the last few months and got to see a little baby on the ultrasound machine. When my wife had questions throughout the process, they were always there to answer and help. It took a few attempts to dial the medicine in and it felt like a slow process, but they were there every step of the way. They also billed insurance for the first few tests to make sure that didnt have to pay out of pocket when it was not necessary. I would recommend them to anyone and I wish anyone who uses their services the best of luck!

vi
Review №23

Its my honest take on this. This is an Excellent Facility. Very organized and knowledgable staff. Excellent customer service. Top Notch doctor treatment. I strongly recommend this facility. We only had to go for 2 months to have miracle happened in our lives.

Ev
Review №24

I met Dr. Mat Will through a referral from my OBGYN. When I say Dr Will was heaven sent is an understatement. From the 1st meeting with him I felt comfortable with him & his staff is amazing. They knew I was going through a lot and they did their best to make the process as seamless as possible. I had my surgery back in April to remove (5) fibroids & a cyst that had over taken my left ovary. As I write this review today, Im pregnant with our 1st baby.Honestly before you try another fertility Doctor/office try the Midwest Fertility Specialist Carmel office and dont forget to ask for Dr. Will :-)

Ha
Review №25

As much as I love this place, my primary complaint is that they dont have their phones on during their weekend office hours. The only time Ive been able to get a hold of them on a weekend is when we have a physical appointment or they contact us. We are paying a not very small amount to try to have an IVF cycle for a baby, and having yourself out of contact for a two out of seven days is unacceptable.

Ca
Review №26

Midwest Fertility has my complete confidence. I’ve been under the care of Dr. Matthew Will for a couple of years, and he is the absolute best. Thank you to all of the Midwest doctors and nurses for their dedication to patient care.

jj
Review №27

Everyones good & courteous, dr is nice everones professional. building is nice . my only complaint is the lady drawing blood, shes terrible in doing it. ive been poked many times in the hospital & various clinics & dont mind needles. but ive never seen anyone do what she did: literally pointing the needle in various directions : upward, downward then sideways & theres the swim in your arm. you can feel its touching your deep muscles already. youd think, with so many that she had been poking in the clinic that shell get better. but looks to me, no finesse at all. maybe shell benefit from re-training. since its a clinic people are afraid to say anything but ive known at least 2 other persons having the same complaint. she does say the perfunctory sorry as you start to squirm but it doesnt take away the pain. been a week already but bruise in arm still visible and painful.

Da
Review №28

I am very disappointed with the staffIts very confusing.

Ka
Review №29

I had a miscarraige in September. Where they found I had blockage in my uterus via septum. My doctor sent me here. The staff wad very nice and caring. Friday I had the septum removed and hopefully go on to have healthy pregnancies. All thanks to the amazing doctors!!

Ka
Review №30

The staff is awesome and makes you feel very comfortable throughout your journey.

R
Review №31

Love my Doctor! The nurses are very nice. Im going there for my endometriosis. I dont trust anyone else with my health.

Kw
Review №32

It was one of the best experiences Ive had. I had to drive 2 hours to my appointments, but everyone was so friendly and wonderful. They did their best to get me back at my appointment time, but sometimes it didnt happen - and thats ok.But I liked that Dr. Culver took a very mild approach and when that didnt work, he didnt waste our money but rather discussed our next option and that was the answer. I cant say enoughOn a side note, readers beware of one of the reviewers I think its chaihari something...they dont like anything. Most of their reviews are negative.

Kr
Review №33

Thankful for Dr. Will and his staff for helping us start a family!

St
Review №34

I brought home beautiful twin boys .worth every penny .staff is helpful and amazing

Je
Review №35

Great office and staff! Weve had a great experience with Midwest Fertility!

ch
Review №36

It is so upsetting when you show up to your appointment early and then wait 45 mins to be seen. I am beyond disappointed at this place. When I asked why all of the patient who can after me have been called back the answer I got was oh let me check. I ancitpate someone would call me back up and tell me what is going on but no apparently that isnt important. Talking about cold weather takes priority I guess. Pls learn to respect other time or atleast keep them updated.

Jo
Review №37

Their answering machine has the dates and times that they are open on incorrect and when I called while they were open they hung up on me. A large waste of my time.

Ra
Review №38

Great staff and office!

Information
8 Photos
38 Comments
4.2 Rating
  • Address:12188A N Meridian St, Carmel, IN 46032, United States
  • Site:https://midwestfertility.com/
  • Phone:+1 317-571-1637
Categories
  • Doctor
  • Fertility clinic
  • Fertility physician
Working hours
  • Monday:7:30am–4pm
  • Tuesday:7:30am–4pm
  • Wednesday:7:30am–4pm
  • Thursday:7:30am–4pm
  • Friday:7:30–11am
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online care:Yes
Planning
  • Appointments recommended:Yes
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