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GNC
2424 Santa Barbara Blvd, Cape Coral, FL 33914, United States
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ca
Review №1

It was good but a little understocked

Ch
Review №2

I LOVE LOVE LOVE THIS GNC! Everyone there is always so nice and they always have great recommendations for me! I want to give a special shout out to Tamara. She was an absolute Angel and really helped me out with a return. I had bought a lean shake online (that was a mistake) and I wasnt too thrilled with the flavor and she helped me pick out a much better one and I exchanged the old one for her recommendation. I will never buy anything online again because I want to go into this store and make sure she recommends it! I am absolutely thrilled with the customer service. I love how Tamara always informs me about new products when ever I come in and she always lets me know if theres a sale! I cant praise this place enough!

Am
Review №3

Tammy helped me greatly a few weeks ago! I called yesterday with a ?, but it was her day off, and I spoke in great length to lydia, the mgr. She was also fantastic! When she didnt have all the answers to my questions, she reached out to an expert who did! I got more info and answers to my questions than anywhere else I have sought them out, even in light of having moved here a few weeks ago from n.y.All 3 went above and beyond to help guide me!Very friendly, knowledgeable, and compassionate to my situation. I really needed some help, and they all graciously gave it to me. Will return to purchase many more items in the future.Thank you!!!

Mi
Review №4

Amazing staff and awesome selection. Got exactly what we needed. Thanks for all of the help!

Ma
Review №5

The staff in this store were very friendly and helpful.

La
Review №6

My first time visiting I was looking for some specific vitamins GNC sales but they were out. It took a few minutes before someone came to help.. but they eventually told me they were out. Didnt tell me where I could find them or even to try another location. I wound up going to the Del Prado store and found what I needed ... I guess no harm no foul. The second time I went in the sales associate was engaged in a conversation with what I assumed to be another customer. I was greeted with a Hello and then immediately ask if I needed help. I responded not right now I needed to look around first ..you can finish helping your other customers... the sales associate and the customers said it was ok he wasnt getting anything ... I told the service rep ok I would let her know when I needed help. The problem occurred when I needed help.... I had to continuously repeat myself to interrupt her conversation she was having with the guy (non customer).. I was at the back of the store and they were standing towards the front .. she said that she couldnt hear me. They were clearly into their conversation and I could hear it being no one else was in the store but us three. The sales associate eventually moved behind the register and the guy came over and they continue the conversation.. now shes even closer to me but yet Im still having to repeat myself before she acknowledges the question at one point the guy had to tell her I was asking her a question.. at this point I know its not hard of hearing its called selective hearing and my conversation was not as important as the flirting that was going on and I mentioned to them the customer and the service rep) at that point I had what I was going to purchase and was just ready to get it and leave .. I wind up going to another GNC later that day and exchanging one of the 50% off bottles that I didnt really want. but I couldnt get the service I needed.... I guess no harm no foul. Today I decided to try this GNC again only because its closer to my house than the other one and once again same customer service from the same sales associate .. when I walk in they said hi but were on the phone eventually getting off and asking if I needed help. I responded I want to look at the pre workouts I had already found the location of them because I had been in the store before then the customer service representative told me about the BOGO. then the phone rung.. not that I was ear hustling but I AM the only person in the store at this time and clearly GNC is having some issues with employees... and the customer service rep was having issues with an employee. the service rep got off the phone and partially interacted with me and I mean basic service ... I was in the store about 20 25minutes .. the problem I have... I was in there while 2 other customers came in at different times... and when I tell you the customer service rep was joint at the hip with both of them ... I realized how bad of customer service I got .. I have my suspicions of why my service sucked compared to the three other customers I mentioned... the two in this visit and the one before... those three guys had something in common🤨. And all three times was the same customer service person !!!!

An
Review №7

Excellent service staff are very knowledgable

By
Review №8

Fast helpful and efficient. Like that.

Tr
Review №9

A little too much energy with the staff. And not much knowledge of products.

Li
Review №10

Knowledgable

St
Review №11

Always helpful!

Information
2 Photos
11 Comments
4.5 Rating
  • Address:2424 Santa Barbara Blvd, Cape Coral, FL 33914, United States
  • Site:https://www.gnc.com/store-details?StoreID=338
  • Phone:+1 239-772-3626
Categories
  • Health food store
  • Vitamin & supplements store
Working hours
  • Monday:9:30am–8pm
  • Tuesday:9:30am–8pm
  • Wednesday:9:30am–8pm
  • Thursday:9:30am–8pm
  • Friday:11am–6pm
  • Saturday:9:30am–8pm
  • Sunday:9:30am–8pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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