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Cape Smiles Dentistry
2529 Santa Barbara Blvd Suite 100, Cape Coral, FL 33914, United States
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Ni
Review №1

I’ve lived all over the world, and in the right location in the U.S. our dental care is the best in the world. That is not the case at Cape Smiles Dentistry. I was billed $125 above the normal cleaning, for a “deep cleaning” for scaling. This made sense initially because pRior to COVID, I went religiously every 6 months but I have gone over a year between cleanings. When my “deep” cleaning lasted a fraction of the time of a typical cleaning, I was not feeling like I got a thorough cleaning. Later I realized that this dentist didn’t do the normal measurements that each of my prior dentist would do to determine if you need a deep cleaning or have any receding or other signs of Gingivitis. I’m looking for a new dentist.

Ca
Review №2

I used to be terrified thinking about going to the Dentist. After my very first visit to Cape Smiles I am no longer fearful.Dr. Annie Diaz and Assistant Juan are not just the most competent team, but certainly the most compassionate that I have ever had the pleasure of meeting.I have to extensive dental work done. Cape Smiles has all the current, updated equipment. They were well informed and treated me so kindly. I highly recommend this office and staff!

Ma
Review №3

Dr. Diaz is amazing!! I have a tricky front tooth filling. Shes the only dentist Ive been to who is able to fix it to my liking! Superior methods, standards and materials 10/10. The staff is also very pleasant!!

Tr
Review №4

Cape Smiles is a great place for your dentistry needs. Everyone is so kind from the front office staff and people like Anthony, to my wonderful hygienist Andrea, and great doctor Dr. Diaz, everyone is very knowledgeable, kind, and easy to work with. X-rays usually hurt my mouth because it’s small and I have a lot of bone under my tongue and in the roof of my mouth. Andrea put gauze in before the X-ray plate and it didn’t hurt at all! I’m almost 48 and that’s the first time someone cared about that or even noticed it!! I highly recommend this dental group! You won’t be sorry.

Pr
Review №5

The last time I was there, I waited 30 minutes to get in for my appointment and it would have been longer if I hadnt complained. Today they forgot to write my appointment down. When I got there for my appointment, they had no idea why I was there. They DO NOT respect your time. I have to go back for another appointment and waste more of my time because THEY screwed up. If you value your time, find another dentist. This office sucks!!!

Tr
Review №6

I had a deep cleaning appointment with Juan he is outstanding, very thorough,and professional, but also was done in a timely manner, which I really appreciate, because lets face it nobody wants to be in a dentist chair longer than they need to be lol

Me
Review №7

Excellent service! Great staff! The softest chairs in town!! Very happy with my Zoom smile today! Thank you!!

El
Review №8

I always feel comfortable coming to Cape Smiles! Andrea is such a great hygienist, she is gentle and so nice. I always had a fear of the dentist before coming to Cape Smiles and now its a walk in the park.

Je
Review №9

I am new to the area and I was having horrible tooth pain. I scheduled an appointment online and they got me booked 2 days later. It was so quick and easy. The staff is very nice and they go over all charges before they do anything. It’s a very nice place.

jo
Review №10

I’m very disappointed with this office. I have been without a front tooth for several months. The time comes to get it fixed and they say they need to reschedule me due to issues at the lab. Mistakes happen so I rescheduled. Time comes to go back and 2 hours before my rescheduled appointment they call and tell me it’s not in again. No they want me to wait almost 3 weeks to reschedule. I have guest coming from out of town on the 8th and made plans around this so I would be done with it before they arrived. It’s only made worse by the fact that my wife came in to get her crown and it was wrong so she had to wait an unreasonably long time as well. Hopefully she will get hers next week. It’s just not right. I never leave reviews unless I really had a good experience but they sent this link to me at the wrong time.

Mi
Review №11

This place is awesome! Everyone here is very professional and friendly. Dr Diaz is the best dentist I have ever been to.

El
Review №12

Crooks! Stay away from this dentist. I registered with them as a new patient after moving to the area, had all the x-rays and check up done with them. Was told my teeth and gums were in beautiful condition. (I have been cleaning them twice a year for the last 20 years.)I booked in for a regular cleaning, only to be told that the doctor said I needed a thorough cleaning because my gums were infected!When did that happen! The doctor told me my teeth with healthy and beautiful when I saw her originally!They wanted to charge me $900 each for top and bottom cleaning of my mouth. Thats $1,800!They are a scamming dentistry. Stay well away from them. They should be ashamed of themselves for lying to people.

Ma
Review №13

Dr. Diaz and her staff are the best. Staff member Denise has amazing chair side manner and is very patient and informative.

Mi
Review №14

What a scam. My insurance pays for a cleaning. The first time I visited the place in January they coded the charges for procedures that my insurance wouldnt pay for. When I went back for an appointment today, I told them that all I wanted was a cleaning, and didnt want any procedure that my insurance wouldnt pay for. They refused to treat me. I can get my dental care elsewhere at a better price. Beware of this clinic. There are much better alternatives.

Am
Review №15

I just have 3 words awesome, awesome, awesome!Had a tooth pulled I was very comfortable and put at ease.

Hi
Review №16

Great service!! Just had my tooth extracted today. Painless. Thank you!

Ni
Review №17

Everyone I met was very nice and knowledgeable. I went there to get a second opinion and Im so glad I did. I will make sure to tell all my friends and family to go to Cape Smiles!

Ni
Review №18

The Doctor and entire staff are great. Most extensive checkup I have ever had. Highly recommended this office.

Jo
Review №19

Fellt very comfortable with the staff. Very professional and the dentist explained everything in great detail. Recommend to anyone looking for a dentist this is the place. Thank you

Fr
Review №20

The worst dental office ever…. What I come for , pain in one teeth and cleaning… two months later have some problems… but they sale me for 8,000$ Lumenirs… after installing,same day fall off… then they ( not even dentist, assistant did the work) teeth was sitting wrong way like I need retainer… horrible work … now two months later, don’t have cleaning done , painful teeth is still in, and I’m 8,000$ short…I’m 71 years old man… I feel like I been abusedFrank Brittl

As
Review №21

Timely start to appointment. All details both dental and costs were explained simply but thoroughly. Dental Hygenist was great.

Ge
Review №22

I received a very nice and kind attention. All the doctors and associates were sweet and very professionals.

Am
Review №23

Best teeth cleaning Ive ever had in my LIFEwith these highly trained professionals!

St
Review №24

I have had the pleasure of being a patient of Cape Smiles Dentistry several times now. The office is nicely decorated, clean and modern in appearance. The office staff, the technicians/hygienists and Dr. Diaz are all friendly and efficient. I had an emergency need and they were good enough to fit me in to their schedule, even though they were fully booked. I only spend about 2 1/2 months in Florida each winter, but they have treated me like a regular patient the few times I have been there. I’m not an eloquent writer, but I can’t say enough good about Cape Smiles Dentistry. I would happily recommend them to anyone who needs dental services.

Pa
Review №25

My 1st time in the Cape Coral office for a cleaning and the staff and Doctor was very nice & professional... definitely will continue coming to this office.

Do
Review №26

Easy to work with. Excellent service. I do think the dentist should examine a patient after a cleaning. They dont seem to do this whereas all my previous dentists did.

Me
Review №27

This place is so screwed up. Dropped calls, miscommunication, the Dentist refused to treat my daughter because of her anxiety. Please save your precious time and money and go somewhere more professional.

Ch
Review №28

Very professional and courteous staff! Pleasant and gentle cleaning.

Ja
Review №29

Best dentist Ive ever come across.👍

Jo
Review №30

I have been going to Cape Smiles for years. I have had some pretty good dentists, but Annie Diaz is by far the most knowledgeable, and Professional Dentist that my wife and I have ever been to.The staff at Cape Smiles are always helpful and courteous. It sure is nice to know that we have a Dentistry here in Cape Coral that goes the extra step in explaining everything..

An
Review №31

I love all the staff there! I had to bring my daughter with me and they were super understanding! My daughter had a small melt down while the hygienist was doing my cleaning and a staff member came over and cheered her up! ❤ Great overall experience my teeth feel and look amazing! Cant wait for my next appt.

No
Review №32

Smiling from ear to ear.... thanks to my wonderful hygienist, Dawn at Cape Smiles Dentistry. She did a beautiful job making my teeth clean and sparkle. She was so knowledgeable and offered some great tips on keeping my teeth and gums healthy. Dr. Diaz was so personable and gave me a very through exam. It was such a joy to spend my morning with these wonderful ladies.

De
Review №33

Friendly, professional staff and doctor. They take the time to provide you with your treatment options.

Ga
Review №34

I had my routine cleaning with Juan today. He was the best hygienist I’ve ever had! Very pleasant personality too!

Br
Review №35

I was a new patient without dental insurance. I asked at the time a made the appointment what the charges would be for a routine check up including x-rays and cleaning. When I got to the office and they explained the charges they were four times what I was quoted on the phone. Needless to say I left without having them perform the work.

Le
Review №36

Very disappointed. Had a cleaning in May 2020 and made a return appointment in November 2020. That app was rescheduled by the dental office until the end of December. That appointment was rescheduled by the dental office until January. That appointment was rescheduled until February 2021 but the date was not convenient for me so I rescheduled for March 1, 2021. I arrive for my appointment and after some time in the chair the hygienist says I have to have X-rays first. I said I was not prepared financially to pay for X-rays and just had an appointment for a cleaning. She said that my last X-rays were in 2019 and they couldn’t do the cleaning without doing new X-rays. I declined and left. Had they said something at any of the times they rescheduled my appointments I would have been prepared. I am disappointed in the handling of my appointment and even though I will need to get X-rays at a different office I will hope that they handle their clients in a more professional manner.

Jo
Review №37

This is a great Dentist to go to.The staff is so friendly. The dental assistants and Dentist really know what they are doing.I dont like going to the dentist but they made this very enjoyable and relaxing for me.Finally a dental place that actually cares about the patient .Wonderful place. You need to go here

Ja
Review №38

Been coming here for years. They take their time with you and explain things in a manner that makes it easy to understand... Their staff is friendly and they send you reminders for your appointments!Would definitely recommend this office for your dental needs...

Jo
Review №39

Cape Smiles Dentistry is professional courtesy and a pleasure to go to. I highly recommend them

Jo
Review №40

Very professional. Excellent care.

Cr
Review №41

1st visit. They went above and beyond on my situation.

Jo
Review №42

My appointment was at 2pm and I was home by 3pm. I love it when I don’t have to wait. Juan was very efficient and courteous. Thank you

Le
Review №43

Dr. Diaz and her staff are amazing. Everyone is so friendly and personable. I have never had a better experience at a dentists office. I feel comfortable with my cleanings and I never feel rushed out of there if I have any questions.

To
Review №44

My dental hygienist was kind and professional. I really liked that they showed me paperwork on the services the were performing and the cost to me after insurance before the performed the services. The dentist was professional as well, and the front desk staff provided me quotes on additional services I inquired about.

Jo
Review №45

Very professional. Quick and easy service. Not judgmental, easy and clear communication.

Ga
Review №46

I had the best time I ever had at a dentist everWent in to have my denture aligned thought IWould be without it for a day or two insteadThey were able to do it in house DeniseWas great see did a great job.

Vi
Review №47

My experience was great. The staff was wonderful and very attentive. I would recommend this dentist to anyone.

Jo
Review №48

Place was clean, everyone was friendly and courteous. Dr. Annie is AWESOME, did 3 extractions and barely felt anything

Ko
Review №49

Cape smiles does an awsome job with kids and adults! They take there time and they do a great job!

So
Review №50

Great Dentist, helpful and friendly Employees

El
Review №51

I am a new patient at Cape smiles. The office was lovely. The staff were so professional and friendly. Dr Diaz is awesome. She took time to explain everything I had questions about and is a very caring dentist. Love this office.

Jo
Review №52

I am always super scared of dentists and they made me completely feel at ease. I actually cannot wait to come back for a cleaning!

Ka
Review №53

This place is amazing!! Dr. Diaz is one of the Best kindest dentists out there!!

Ju
Review №54

Such a wonderful practice. From the ladies at the front, to the hygienist, and assistants, and Dr Diaz herself: everyone is so caring and compassionate. I e never once felt ashamed even though I’ve needed some serious work, they are very helpful and explain everything thoroughly. Best team ever!

Ev
Review №55

So happy I found this office. The staff is super friendly. They replaced my bad fitting crown with a new one, and it fits perfectly. Thank you!!!

Ta
Review №56

I had an expert cleaning by Nicole today. She was painless and meticulous.Excellent experience. Staff is very nice and professional.

Ka
Review №57

Very courteous, professional, office is extremely clean, staff is very efficient Hand Doctor Diaz seems to be very sympathetic and competence. Would recommend

in
Review №58

It was an excellent consult today I am very satisfied and very professional, especially Juan was very kind and very professional and I am sure to be my first consultationThanks you

an
Review №59

My experience with them has always been good but today was definitely the best with Juan, he took his time and explained to me how to brush properly, floss etc etc, I try to go to my cleaning every 6 months but I appreciate that He took the time to explain details that no one had, thanks Juan! 😃

Pe
Review №60

I HAVE BEEN GOING TO CAPE SMILE EVER SICE IT WAS OPEN. THE STAFF IS VERY PROFESSIONAL AND COMPASSIONATE! I WOULD DEFINITELY RECOMMEND CAPE SMILE ! THEY KEEP U 😁 THANXS❤ FOR EDUCATE US ON THE IMPORTANCE OF OUR TEETH!! MAKE YOUR APPOINTMENT TODAY!!

Ga
Review №61

Awesome is the best way to some it up.I broke a tooth on Easter and was able to get an emergency appointment the next day. Customer service is the best. Very professional and caring staff. Teamwork is perfect and they truly care about their patients. You ladies Rock.Thank you so much for being there.Gary

So
Review №62

Cape Smiles is a great office. I have always been terrified of the dentist and even to have a cleaning and Andrea really helped put me at ease. Not only will I keep coming back but I will refer all my friends and family. I have found my new permanent dentist

Ka
Review №63

I really liked my hygienist! I am a new patient here and she was friendly and informative. They appear to go above and beyond.

Ba
Review №64

Great dental office and office staff.

Pa
Review №65

Good service and follow up. Friendly staff. Well priced dental services. Prompt !

Ja
Review №66

Dr. Diaz was very professional & the staff was friendly & kind especially Tony. He has to be the best dental assistant I have ever had. He is bright & very reassureing. I would recommend them without any reservations.

Sa
Review №67

Very respectful,,honest and kind.always there to help.

Ge
Review №68

As a new patient I felt welcomed by everyone at Cape Smilies Dentistry. Professional and knowledgeable. The office space was clean and comfortable. I would recommend people to go see Dr. Diaz.

G
Review №69

I am so impressed with this office! Their knowledge, chair side manner and comfort they give their patients is so rare in today’s world. From the check in to check out each employee makes you feel apart of their family. I cannot speak highly enough of this well oiled machine of a team! Thank you for making this experience one to positively share. Thank you to each of you for all you do! My husband was your patient and I was with him for the ladder visits and I rest easy knowing he was in such great, professional, patient, kind hands. So GRATEFUL he found this office.

Ju
Review №70

Very helpful and courteous and professional.

Ol
Review №71

Always friendly and courteous

CH
Review №72

Amazing staff, Magnificent Dentist

Gr
Review №73

A fine balance between first class professionalism & first class friendliness!!

me
Review №74

Absolutely wonderful experience. The new hygienist performed the easiest and most comfortable X-rays I have ever had. Professional, friendly and great experience.

Ba
Review №75

As a new patient Cape Smiles was a great experience. Friendly and professional. The hygienist, Andrea, was wonderful. Thank you all.

ar
Review №76

I was happy with my cleaning at Cape Smiles. Jenny did a great job cleaning my teeth . All the staff was very friendly !

ky
Review №77

Very friendly fun energetic and timely office

Je
Review №78

I’ve been in search of a good dentist since moving to Florida three years ago. I am happy to say that I’ve found my place! The staff is wonderful and they go the extra mile to make a place you don’t usually like to go to almost enjoyable. Would recommend to anyone!

Ki
Review №79

Best dental cleaning I’ve had - ever! The entire office personnel are friendly, knowledgeable, and very helpful. Dr. Diaz took the time needed to go over my dental health/care. I am thrilled to have found this dental practice.

Id
Review №80

Very professional, knowledgeable and friendly!

vi
Review №81

Great service. Smiley people, but Oh so slow. I waited an hour to merely have a cap reglued.

to
Review №82

Great staff and service. Happy smiley face in work place is refreshing to see. The doctor looks like she couldnt have been no more than 18 but she knows her stuff. Overall my visit was great. Will definitely recommend them to friends and families.

Ed
Review №83

Seen in a timely manner. Friendly and courteous staff. Modern up to date office. Thorough dental health care. Young, friendly Dentist who doesn’t try to sell you on unnecessary procedures.

Ki
Review №84

This was my first visit. A very friendly office staff. Dr Joseph was awesome. Very calming presence and gentle touch. I had two cavities filled without numbing and felt absolutely nothing except relaxed. Slightly higher priced than I thought it would be since I am self pay but the positive experience made paying more a bit easier to do.

Mu
Review №85

I am visiting from Canada. A few days before Christmas, one of my molars broke apart. Cape Smiles Dentistry was so accommodating and Christmas Eve day I was in getting a temporary crown in and a few weeks later returned to get the permanent one put in. I cant say enough about these professionals! Great service from everyone. Highly recommend this place.

Fr
Review №86

Very polite and professional and honest been other places and they just want to do alot of stuff for no reason highly recommend this place

La
Review №87

I never mind going to this dentist office. They are courteous, prompt, and Professional. It doesn’t have that “dentist smell” either. It’s also very clean and the front staff as well as the back staff are very kind! The dentist hygienist does a great job explaining everything she’s doing. I would highly recommend this office to everyone!

Br
Review №88

Dr. Diaz and Selena were amazing with my Wife. Their chair side manner was very important to my Wife and she couldnt have been happier. The office staff is always really nice when we call for anything as well. We look forward to recommending them and glad we found our Dentist in the Cape!

Ma
Review №89

Cape Smiles was great. Everyone is very friendly and helpful. They explain everything in detail so you don’t feel confused. Dr. Diaz was very nice and Alida was amazing as well.*I really like that they’re Spanish speaking also*

Li
Review №90

The most gentle and caring dentist Ive ever been too. They really take their time to make you as comfortable as possible with every procedure they do!

Do
Review №91

Overall it was OK but the hygienist, he was a little rough. He needed to be a little more considerate!

Pe
Review №92

Absolutely love everyone at Cape Smiles Dentistry! The staff is so friendly, from the first greeting, until your departure. They are honest, and professional.I drive an hour, since I moved out of Cape Coral, to continue going to Cape Smiles. I recommend these lovely ladies to everyone!

Te
Review №93

I have been going here for 2 years or so. Everyone there is very cordial and caring. I couldnt ask for a better place to go. I have always been a coward and they are so reassuring and understanding.My Hygienist Andrea is so amazing and thorough. I love her and how she is so patient with my nervousness. Andrea is very knowledgeable with what needs to be done. I highly recommend if you are in need of a Dentist and Staff who really truly care!

Je
Review №94

I have such a fear of of dentist and Dr. Diaz and her staff were AMAZING!! They made me feel so comfertable and their chair side manner was incredible. I no longer have a fear of dentist.

Du
Review №95

Would not and will not choose anywhere else to have any dentistry work completed! My smile defines me and this group of professionals have made me more confident and helped boost my self-esteem from a 2 to a 10 with my smile! Dr. Diaz is absolutely amazing and is an “artist” at what she does! The whole team has honestly TAKEN AWAY my fear of coming to the dentist. I’ve recommended this group to many friends and co-workers for any dental needs. Thank you all!!!

sa
Review №96

Very organized and clean always. Special care was taken during this time of COVID19. All services were great

Ca
Review №97

Very caring and meticulous Dental Practice that has a tremendous staff that provides just great service. For our family, we choose Cape Smiles Dentistry.

Jo
Review №98

Great dentist and great emloyees there. I mean Im really a sissy, but they are so great that I can go now to the dentist without fear.

Da
Review №99

Have been to Cape Smiles only twice and have been very pleased with their friendly attitude and great service. The whole staff is so nice and makes you feel like family right from the start. Im glad I found them.

Ta
Review №100

They have always been super friendly and do their best to make me feel comfortable. I had a lot of work done right before the shutdown and even though they were closed they were still there answering questions by phone and text.

Information
38 Photos
100 Comments
4.7 Rating
  • Address:2529 Santa Barbara Blvd Suite 100, Cape Coral, FL 33914, United States
  • Site:http://capesmilesdentistry.com/
  • Phone:+1 239-800-3955
Categories
  • Dentist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:9am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible toilet:No
Planning
  • Appointments recommended:Yes
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