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The Center At Heron Hill
22018 S Central Point Rd, Canby, OR 97013, United States
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De
Review №1

Okay people, this place is awesome! to listen to the few negative reviews would be a disservice to the personal wellness opportunities this place can offer you! Its a shame that the few people (likely difficult personalities...one person alone left 3 separate negative reviews but has a history of leaving several negative reviews for businesses, so this person is probably one that is just unhappy in life in general) can influence others in any way. I work at a pediatricians office the next town over and this is our “go to” referring agency for our children, youth and family patients. In addition, I have a referred many of my personal friends and family to this agency, and not one of them has had anything less than a stellar experience! Even their student interns are awesome...They have a lot to prove so have extra passion in the work that they are doing. Management and administration has always been exceptionally responsive. Sometimes there can be a wait, but this is to be expected with how popular and unique they are, but the wait is worth it! Out of all the agencies we work with, they seem to be the most organized and informative (they have a really good website that informs us of their current wait times and requesting an appointment is easy through their online form). Anyways, no one is perfect, so I am sure there will be a one-off of occasional frustrations with scheduling, communication for some people, etc. but this place is beautiful and they care...totally worth it!

To
Review №2

In my experience they only care about money and not about the well being of the client. Hava Dennenberg is the worst therapist I have ever seen. She ended services when I was in crisis and would not allow me to switch therapists because of her own control issues. She did more damage to me instead of helping me. If I was a private pay, I believe I would have been treated better.

Tr
Review №3

Poor communication with scheduling staff, the trauma response is unrefined with the staff. Many of the therapists are still getting their license credits and it shows in lack of experience. Hard pass.

Pa
Review №4

This place is truly amazing and is unlike any place out there. They even have Equine Therapy where you get to pet and spend time with the horses (no riding, as they are all rescues that came from not the best situations). They also have a really neat Coping Skills session, Yoga Therapy (alone or in a group), and more. The Goats are so funny and cute to hang with, too. And the Pot Belly pigs are hilarious! They also have Ponies, or Mini Horses (not sure which). The land that they have is amazing, too. Quite a big area for walking around on the nice trails. They have a nice garden area with a fire pit (covered) and many nice spots to be outside. And if you prefer you can stay inside, but part of the experience is walking around and being next to animals. Thats whats so amazing about this place. It truly is special and I very highly recommend going if you are at all interested. I have OHP & I fully qualify for my counseling sessions. They are quite popular, so call & get on their waiting list. Thats what I did and they ended up getting me in way sooner that I expected. Totally worth the drive to Canby, too, if youre not too close (I live in Gresham & Id drive even further if I had to). Thanks for reading, have a great rest of your day! (FYI: Natalie is my favorite person who works there!) ;)

Am
Review №5

My family has had services here for over 2 years. I cannot say enough nice and spectacular things about the programs and services at this facility.

Ka
Review №6

I’ve had an absolutely awful experience at this place. I went seeking help with depression & anxiety. They first scheduled me completely wrong and when I showed up for my appointment, the therapist I was supposed to see, Hava, had no idea who I was and even accused me of not being who I said I was. She then came out apologizing and said they scheduled incorrectly, we then did a full session and I said multiple times it was my first time & I did not do an intake. Then later on, she called me saying we need to do an intake etc. We did the intake then my next session was a phone session because I had the flu, she ended the session after 20 minutes and sessions are to be 50-60 minutes. I expressed a few concerns and she assured me she was on the same page. She then texted me the next day completely forgetting what we had discussed and blamed it on her own disorders. I decided I had enough, texted Hava communicating it wasn’t a good fit, called the office to end services and after SPELLING my name the receptionist couldn’t locate my info and asked if I was sure I had been there. I spelled my name once again and she located my file, pressured me to stay with them, I let her know why I was ending services with them, and she continued to pressure me to stay. Then Hava texted me twice trying to get me to stay. Completely unprofessional and frustrating. Never will recommend or go back.

Sc
Review №7

This place and the people who work here are incredible, they have done wonderful things for my friend and Im so grateful for them. 💜

Information
29 Photos
7 Comments
2.7 Rating
  • Address:22018 S Central Point Rd, Canby, OR 97013, United States
  • Site:http://www.thecenteratheronhill.com/
  • Phone:+1 503-221-4531
Categories
  • Counselor
  • Family counselor
  • Mental health clinic
  • Psychotherapist
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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