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Canby Eyecare
364 N Ivy St, Canby, OR 97013, United States
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ch
Review №1

Best pediatric eye doctor near Canby! Weve been bringing our kids here since we moved to Canby in January of 2020. The eye doctors here have been great with talking to our kids and teaching them about their eyes. Our kids always have questions when we come and the optometrists are more than patient with them. Pulling out the models and showing them the different parts of the eye, etc. It doesnt just stop there though, even the opticians are knowledgeable and patient with our kids since all three of them have glasses. They have always had a good selection for them to choose from and even ordered a pair in another color for our youngest since they didnt have them available in the office. We highly recommend Canby Eyecare as your family Eye Doctor!

Am
Review №2

This was my first visit to this eye clinic. Upon calling the receptionist was able to get me scheduled for a same day appointment, which was great because it was an emergency! When I arrived they remembered that I stated my eye was super sensitive to light and gave me some shaded glasses while I waited to be seen. Everyone was very personable and let me know information that really helped make sense of what was happening with my eye issue. I cannot say enough about how quickly everyone worked to get me relief as soon as possible, everyone was great from the time I arrived until I was finished with my visit. 10 out of 10 and would definitely come in for other eye health needs!

da
Review №3

I have been going to Canby Eye Care for several years now. I have always had a great experience. The staff are friendly & fun. The level of professionalism is second to none. Highly recommend them to all in the area

ro
Review №4

As always a great check up and customer service

Ar
Review №5

I always feel so taken care of here! Everyone is so kind, professional and efficient!

Be
Review №6

Everyone is super nice and they help you to the best of there abilities. Love it! Definitely the place to go for the best Ayecare.;)

Ta
Review №7

I was very impressed with the urgency they had to get me in. I also was so pleased to be greeted by two professional, kind front office associates. They were very knowledgable and helpful. The Dr. was so detailed in her exam and really took time to identify problems. She explained next steps and it was a breath of fresh air to have a new eye doctor that was so amazing. I definitely would recommend the clinic to everyone wanting a kind, professional experience. Also, they have a great cash price for non insured eye patients.

Sh
Review №8

I have been an extremely happy client of Canby Eye Care for over 10 years. Dr. Mcferron is a talented professional who actually takes the time to explain issues with her patients for great outcomes. When i experienced a hole in my retina she arranged special care to so i could recover eyesight in that eye. Great doctor!!

Ro
Review №9

Although a little overpriced, the past couple of times I have received great service and help with picking out frames from both opticians. Also, I really like Dr. Ashley. I am rating it with only 4 stars because they dont have any rimless options for frames and they are expensive, otherwise they have a good selection.

Oc
Review №10

I paid far too much money for this pair of glasses. I am a disabled, senior citizen and feel that I was taken advantage of. I took my own prescription in. I did not need an exam and did not have one. They kept sending me messages for me to set an appt to see their doctor. I have a good doctor. Their prices are far too high.

Te
Review №11

Friendly and helpful front office staff, and the optometrists are thorough.

Ly
Review №12

I have been going to Canby Eyecare for 20 + years. I only have great things to say about my experiences here.

Ma
Review №13

I would give this company a big zero. They gave me the wrong eye prescription. Then I had a migraine for 2 weeks straight. They told me that it looks like they doctor accidentally added the wrong prescription to my eyes. Then asked me if I ever had made a mistake then laughed about it. I clearly remember talking to the doctor about my prescription and she was clear on what prescription she was going to order. So when I told them I dont trust them with my eyes again and that I want a full refund. All she could say was that I was not welcome back to their building again because she said I was being rude. Well hello it was me who had a headache for 2 weeks!!! Yes I was not happy about this mistake but clearly remember saying sorry but i really was sick for 2 weeks.Thank you I will not in any rightful mind ever go back there ever again!!!!!

Ka
Review №14

Friendly, welcoming staff, quick and efficient in their processes, and a beautiful modern facility! Highly recommend!

Co
Review №15

The staff here is always so friendly and very helpful. The office was very clean and they kept everything well sanitized. The selection of glasses was very good too. This is our family’s favorite place to go for eye exams and glasses.

An
Review №16

Were new here and needed to find a new eye doctor. They were great with my son and great at explaining everything he was curious about when looking at his eyes. Were pleased with our choice.

Ta
Review №17

My first time there was a wonderful experience definitely going there again!

Ji
Review №18

Outstanding! The Canby Eyecare Team does a great job. Not only have they addressed any covid concerns that one might have, they are professional and friendly. Highly recommended.

Ni
Review №19

Haven’t had my eyes checked in years. They were helpful and informative. Friendly staff who treat you like a person and not just another client. Excellent facilities. I finally found myself a new eye care provider.

Ka
Review №20

When I got there it went so quickly. I was in the chair with very friendly happy people helping me. The most personable eye doctor Ive ever been through.

Em
Review №21

Every staff member I encountered here was friendly from the moment I stepped inside to the moment I left. Dr. Nehring made me feel comfortable and explained everything clearly. 10/10 would recommend.

Ky
Review №22

I went in with my prescription to get a pair of glasses. The front desk was nice enough and they had a decent selection. However, once I picked out the pair I wanted, the person who I was turned to became a very hard sales person. The sales tactics were tacky - not so much as giving options as it was insulting if you didnt pick the higher option. Im disappointed in the way they approach their sales and would not buy from them.

No
Review №23

I am greeted when I open the door to enter, the wait time for service is swift, the testing is done with my comfort the total consideration and Dr. Mcferron is great at her job, and I am told good bye when I leave, very nice people and I always feel better after I leave. I would and have recommended her to people that ask me about needing her services.

Je
Review №24

Love Dr M!!! Shes so personable and it really shows she cares about her patients. Front desk staff are very efficient as well.

Ri
Review №25

Canby Eyecare has always been a great clinic! The other day I injured my eye and they were able to see me within an hour of calling and make things more comfortable. Friendly, helpful, and caring staff.

Li
Review №26

Everyone in this office is a pleasure to work with in my experience. I especially want to thank Dr. Malensky for her patience in working with me to find the contacts that finally did the trick! I appreciate her perseverance.

Sh
Review №27

Excellent service! Went right in, on time! I went in for an eye exam and select safety glasses.

Ch
Review №28

Ashley is amazing! Always happy with the service. They are knowledgeable and have the latest technology. Glasses come back quick!

Ka
Review №29

I had the best experience at Canby Eyecare! All of the girls in there were so sweet, helpful and professional. They made the whole glasses process a snap. Dr. Malensky is amazing, she makes you feel so comfortable like youve known her for years :) and you can tell she really cares. I will definitely continue to go here every year.

Ca
Review №30

I would describe Canby Eye Care as genuinely fabulous!Clean, bright, friendly environment. Reception staff is well informed, always friendly and helpful, eager to do a great job for their clients.Ive met with two different Doctors, both equally wonderful.Im in the process of purchasing contacts and just bought two pair of glasses from the Frame Show this past Monday.I highly recommend this business because of the quality of care, environment, and cost of products and services.

Ri
Review №31

Amazing staff and a great selection. My first time going there and it will definitely not be my last. I was greeted by very friendly staff and was taken through the motions with professionalism and genuine enthusiasm for my eye care. Theyve earned my families business for a very long time!

Ro
Review №32

Great place. Everyone from the receptionists to Dr. Nehring just absolutely wonderful people. This was my first visit and definitely have found my new eye care Doctor. Thank you to everyone there for a GREAT experience.

Ch
Review №33

My husband and I are very disappointed with our experiences at Canby Eyecare and our family wont be going back. My visit with the doctor went fine, but they were busy and it took a while for my turn to pick out frames. I was contacted later and told that the lab broke the frames and they couldnt get the one I had picked out after all. Because I had already paid cash for them, I went back and picked out a different set even though I didnt really like any others as much. Weeks went by and still no frames. I got a voicemail that the frames I picked out were on back order and would take much longer. She said she could give me a different color until mine were available. I went back several weeks later for the frames and wear them even though I dont like them. Such a hassle and I dont like the glasses I wear everyday. My husband also had a bad experience because of the bill he received for his exam. He was told to come back in a month for them to check a freckle at the back of his eye. They didnt tell him it wouldnt be covered by our insurance and would cost hundreds of dollars on top of what it cost out of pocket for the first visit. He thinks he should have been informed of this beforehand. He has has a comprehensive exam before and it didnt cost $300 out of pocket. The one thing I really liked about this place is that they dont have to numb or dilate my eyes (although it costs extra).

Ch
Review №34

Very friendly, courteous, and professional! I strongly recommend them!!!

Je
Review №35

Everyone there was so welcoming and very friendly! This was my first experience ever at an eye doctor and they made it an incredible first appointment! I would recommend them to anyone! Thank you guys for being so helpful and getting me exactly what I need to finish out school!!(:

Ja
Review №36

The strength of Canby Eyecare is the culture created by Dr. Ashley McFerron and the team she has assembled. Always pleasant, professional, welcoming, thorough. Beautiful frame shop and selection. Medical eye care is top notch, with clear explanations of what your eye health and vision issues are. Trust this practice.

Ja
Review №37

The assistant helping my son and I get ready to see the ophthalmologist was getting very frustrated. My son is 6 years wanted to touch everything. I would not recommend bringing young children here

Ta
Review №38

All of the staff are absolutely wonderful. We have been with Canby Eye Care for appx 4 years now and wont go anywhere else unless our insurance changes coverage. We absolutely adore Dr. Mcferron she is the best! Highly recommend Canby Eye Care.

Ja
Review №39

Ive been going here a little over a year. The staff is always very friendly. I have seen both optometrists and they are both so delightful!! The back office girls are so sweet and joke with me and always have smiles on their faces!😁

Gr
Review №40

As one who has never worn glasses or contacts I was a little apprehensive about going to the eye doctor. My wife and 4 kids have all attended the Canby Eyecare for many years and only had great things to say about the Doctors and the staff. My experience was no different. Doctor McFerron was attentive and explained the many options that were available to me. I ordered a pair of glasses and they arrived in less than a week. I will order a pair of Maui Jim prescription glasses in 2 weeks at their frame event and I look forward to that too.

Ki
Review №41

Had a great experience as soon as I walked threw the door. Was greated with a hello and a smile. I was informed of all the test that would be done prior to them being done. Would defiantly recommend Canby Eye Care.

Fr
Review №42

Charged us for services not rendered and would not fix the problem. Insurance couldnt do anything about it because apparently office can label some things different to show an accurate and legitimate charge. NEVER going back!

De
Review №43

The doctors and techs are knowledgable, skilled and thorough! They have always made spot on recommendations. Everyone is friendly and helpful! Nice facility with the latest technology!

Ad
Review №44

Canby Eyecare always takes care of me. I see them once a year for an exam for new lenses and, every other year, I see them for new frames. They are always patient and thourough and quick. They even got me in same day when my eye was having a problem back in December and were very helpful in treating it. I love the Women of Canby Eyecare.

Pe
Review №45

Staff is always so friendly and welcoming! Very impressive customer service. Thank you!

Am
Review №46

Best place to go for your eye exams! All the ladies are very nice and caring! I wont go anywhere else!

Da
Review №47

Ive been going to Canby Eye Care for SEVERAL years. Ive always felt welcome by the staff and doctor. They are very nice and helpful. I plan on going for SEVERAL more years.

He
Review №48

Best place Ive ever been

Bi
Review №49

Always provide excellent care. ❤

Ti
Review №50

I love visiting Dr. McFerron and the ladies at Canby Eyecare. My experience with them is always very pleasant and thorough. I have yearly eye exams and buy all my glasses from them. There is a great selection of frames as well. I will definately refer them to everyone I know that needs eyecare.

Ja
Review №51

Attentive, friendly and professional, I would highly recommend Canby Eye Care.

To
Review №52

I started going to Canby Eyecare several years ago because they advertised their skill at dealing with memory care patients. At the time my 90-year-old mother was deep into Alzheimers and unable to understand simple commands, let alone report on her own experience. I was struck by the positive and energetic staff from the moment we entered, and watched in amazement as Dr. McFerron’s magical methods to communicate with and figure out a prescription for my confused Mom. I knew from that visit I would be a loyal patient. As the clinic added staff I was a bit hesitant to be seen by a new doctor, but found Dr. Malensky to be outstanding as well. I was sad when optician Grace left to be a Mom, but fell in love with Cinthya. I’m not sure how they maintain such a happy, helpful environment even through turnover, but my initial impression is reinforced with every visit. I suppose the true test of a business, though, is what happens to patient experience with something goes wrong. I selected new glasses last April and had trouble adjusting to them. The nose piece not only hurt my nose (even though adjusted four times), but kept the glasses so far from my face I had trouble seeing through the bifocal. I finally gave up and confessed I hated my new glasses. Without blinking an eye Cinthya did some research, helped me pick out new frames and worked behind the scenes to secure me a new pair of glasses in an unbelievable deal. I am forever grateful. I highly recommend this outstanding organization.

Do
Review №53

Friendly and knowledgeable staff.

Ro
Review №54

Friendly and professional staff. Big city quality in a small town

Mi
Review №55

Surprised me.

Information
66 Photos
55 Comments
4.7 Rating
  • Address:364 N Ivy St, Canby, OR 97013, United States
  • Site:http://visionsource-canbyeyecare.com/
  • Phone:+1 503-266-4847
Categories
  • Contact lenses supplier
  • Eye care center
  • Ophthalmologist
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–12pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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