Office staff are wonderful, professional and very friendly! Dr. Tao is excellent. He took his time and did an exemplary FULL examination not just a reading for a new prescription. Also there is art from local artists all over the walls. Ever been to an Art show at your eye doctor? Awesome place!
I am so glad that we found Dr. Tao and his staff. I have some tough vision issues, and he has worked diligently over the years to ensure my vision is as clear as possible with contacts. Jim handles our eyeglass needs and is very knowledgeable and personable. You are never rushed or made to feel like a number.Dr. Tao and his staff are kind and professional. It makes a big difference going to providers that genuinely care about your individual well being.I highly encourage you to make them your go to for your vison needs.
My review of Pearle Vision in Canandaigua,NY is 5 stars,the staff is friendly ,knowledgeable, highly qualified and very helpful with making aDecision on new frames .The selection of frames is great ,l am very pleased with my new glasses.
Dr. Tao and his staff look after the eyes of both my wife and me. Their professionalism and the genuine care for all of our needs are extremely appreciative and very comforting. We both highly recommend his office.
Dr. Tao was wonderful..I went in with genuine concerns about my eyesight and he put me at ease..His eye exam was very thorough and although I was apprehensive about some of the tests once again he put my mind at ease.. He gave me a part of my life back that had been lost for awhile..I could not be more happier with my new glasses..The staff was very helpful and friendly and the whole place was very clean and well kept and there was a large variety of frames to choose from as well..I will definitely recommend Pearle Vision to family & friends..
AWFUL EXPERIENCE. I CALLED AHEAD TO CONFIRM MY COST WITH INSURANCE TO GET AN EXAM FOR CONTACTS. I WAS TOLD A PRICE. I GET THERE AND HAVE MY EXAM AND AM TOLD IT WILL BE MORE THAN DOUBLE THE AMOUNT I WAS TOLD ON THE PHONE. THIS IS BECAUSE THEY APPARENTLY GAVE ME 2 EXAMS WITHOUT MY KNOWLEDGE. A CONTACT EXAM IS A SEPARATE CHARGE BUT THEY DIDNT TELL ME THIS ON THE PHONE WHEN I SAID I WAS COMING IN FOR CONTACTS. THEY MADE ME TAKE THE CONTACTS OUT OF MY EYES AND THROW THEM IN THE GARBAGE AND WILL NOT GIVE ME MY PRESCRIPTION. DO NOT GO TO THEM. THEY LIE AND TAKE YOUR MONEY.
The people here are fantastic. Always curtious and very helpful. They helped me get my son a new pair of glasses the same day I mentioned he lost his. A+++
I went as a new patient for an eye exam. Dr Tao was thorough and efficient. The office is very clean and all the staff friendly. I will definitely return.
Dr.Tao was Very professional and knows what he is doing, my vision has gotten much worse as he described to me that I have 20/100 vision, which means I see something clear at 20 feet what someone with 20/20 vision could see at 100 feet, I cant wait to see clear again, very fast and should be able to get them tomorrow (the next day).
Had a great experience at the pearl vision in canandaigua very knowledgeable personal and great atmosphere most experienced optician that you will ever encounter and his staff very professional and proficient in there work thank very much.
First visit and great visit. Very helpful all around.
Dr Tao was great , kind , understanding, got the best fit on contact I’ve ever had . I was quoted a price over the phone and was shocked when I had to pay more . I was upset and expressed this to the staff member cashing me out she didn’t seem to care .Today I got a call from the dr explaining where the confusion came about and apologizing . He offered a refund for the extra charge I wasn’t expecting, I now understand the all the charges and will be better prepared the next time , thank you for your help dr Tao!
The staff was professional, welcoming, and knowledgeable, and Dr. Tao was exceptionally helpful
Ppl in the office were very friendly and helped me pick the right glasses for me price wise and comfort wise as well