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CHA Cambridge Family Health
237 Hampshire St, Cambridge, MA 02139, United States
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Th
Review №1

UPDATE: I followed up as requested by CHA to discuss this experience. That email has received no response after 3 weeks....Im new so I cant speak to the quality of care, but they need to seriously improve their handling of covid screening.I went in for an appt and was turned away at the door for a very minor and brief sore throat that I had a week prior. I mentioned this in an online pre-checkin screening 3 days prior, however, it seems that nobody had reviewed that form.I was told to self isolate and given a sheet explaining that I was at high risk of having covid. It took 30 minutes on hold to reach the COVID triage center at which point after two minutes it was concluded that the sore throat without a fever should not have been classified as a covid risk. However; since I was on hold for half an hour the appointment had lapsed, and I couldnt be seen for another 3 weeks.Its absurd that this screening couldnt have happened in real time, or before the appointment.

Vi
Review №2

These kind and skilled folks work so hard for their community. I feel grateful every time I come in. Thank you so much for going above and beyond for me and so many others.

Ji
Review №3

Luis, one of the medical assistants, is amazing. He goes above and beyond. I have taken my son, who is very anxious, twice now to do blood work with Luis. He had a terrible experience at Cambridge Hospital when one of their phlebotomists didnt hit a vein at first and so proceeded to move the needle around inside his arm to try to get it. Since then its been extremely hard to get blood work done on him. Luis, though, was unendingly patient, creative and upbeat, and gained my sons trust. Our appointment today took an hour to complete because of my sons anxiety, but Luis stayed friendly and encouraging throughout the whole thing. I am so very grateful to him.

Te
Review №4

Website says they open at 8:00am. Just called. Office takes phone calls only at 8:30am. They should clarify that on their website.

Cl
Review №5

Ive been trying to get in touch with my doctor but nobody will respond and the reseptionist had no idea what to do and this has been happening for two weeks.

mr
Review №6

A great practice

Co
Review №7

I was charged a $40 copay for a well woman birth control visit. Called 5-6 times to have the copay removed. It is now in collections. This is not a good office for women.

Information
4 Photos
7 Comments
3.2 Rating
  • Address:237 Hampshire St, Cambridge, MA 02139, United States
  • Site:http://www.challiance.org/location/inman-square-care-center.aspx?utm_source=yxt&utm_medium=search
  • Phone:+1 617-575-5570
Categories
  • General practitioner
  • Family practice physician
  • Internist
  • Pediatrician
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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