The nurses and doctors here are so sweet and caring. We came in right when it opened at 8am and we were seen right away. They were very patient with my daughter who was in pain. One of the nurses even sang happy birthday to her since her birthday was a couple of days ago. I was scared to come to this location due to the reviews but I guess people only leave reviews if it’s either a really bad experience or really good lol. You’ll only know if you try it out yourself :)

We arrived around 7 p.m. and were through the check in process quickly. We were seen within 4 minutes of arriving which was great. Upon entering the initial intake room, we were told they were at capacity for the night and if anything were needed, we would have to go to the ER. The nurse then went to get the doctor. We were there because I expressed concern about an orbital fracture from a facial collision the previous Saturday night. My daughter never lost consciousness or had any signs of concussion. The doctor spent approximately 2 minutes with us asking questions to rule out a concussion. He didn’t not touch her face until I asked if he was going to palpate her cheek for a fracture. He didn’t ask her where she hit her head and wrongly assumed higher up on her forehead. None of anything he said addressed my concern for an orbital fracture nor did he seem interested in addressing that concern.

All of my nurses were very rude & snotty,Barked at me like they knew ALREADY,ASSUMING that I have Covid?! GUESS WHAT? NOT EVERYONE WHO HAS A COUGH,SORE THROAT ETC HAS COVID!!! I was coughing up excess mucus,Did NOT cough during my whole appointment though! This lady was not nice at all,either was any of the other nurses I encountered.Did not seem to want to listen to me,what I wanted etc,not a good experience.

Waited three hours and there are not a lot of people here. Do not come here go somewhere else

Overall a great experience. Walked in on a Friday afternoon after a bicycle accident to get some stiches and wound care. Was processed right away and put into an examination room, after about a 10 minute wait was interviewed by Nurse and 15 minutes later the Doctor came in to treat wounds. Everyone was very nice and showed concern for my accident. Very nice and clean facility. Good care.

Got in right away. Very knowledgeable nurses and doctor. I had Dr. Miller and she was amazing!

Went there with a multiple cat bites, and one bite through my nail, I was in horrible pain and all they did was cleaned it and put me on antibiotics. Had to go to a different a day later and they actually helped. ( the urgent care in eagan )

Always have to wait for like two or more hours and Ive been there numerous times for my lightheadedness and none of the doctors have figured out what it is they take my blood they put me in the CT machine and they come back with absolutely nothing and recently my life has gotten worse Im hesitant to go back there

Long wait (over two hours on a calm Saturday morning), unprofessional staff. A respectable provider clues their patient in on how they are going about their diagnostic process, and provides options to the patient. The lack of respect and integrity is evident at this location. Do not recommend.

The nurse is bad and you set there for so long. The doctor running late

Extremely fast doctors and experience nurses. Would recommend to everyone.

I went to this urgent care after getting some hot cooking oil burns to see if I would need any special treatment or follow up.The front desk and nurse people were friendly. I was disappointed with Dr Yakup Ozbek however as he seemed intent on telling me I was fine and getting me out of there asap. He interrupted my questions with abrupt answers and was difficult to understand at times as he talked fast with a thick accent. He was insensitive to my pain, ignoring my complaints and continuing to touch and handle the burns that I said hurt to the touch.He drew a crude sketch of the locations of my burns but no treatment was done. They offered a tetanus shot but no one in the facility could advise the cost so I declined. Apparently no one is aware of any pricing as I was given no indication this barely 10 minute encounter would cost over $500 in spite of them being well aware I was paying out of pocket without insurance. I’ve never seen any urgent care bill of this magnitude and given what was done at the appointment and the quality of service it certainly doesn’t command that premium.I will not be returning to this or likely any Park Nicollet facility if this represents their pricing and quality.

The staff were all great. Lisa, the physician assistant I had, is possibly the best medical professional Ive had the pleasure of meeting. Straight talk and had some good banter despite going through a rather uncomfortable and frankly gross procedure. Would definitely recommend.

The receptionist is really they discriminated me. They look me like iam different, and they talked to the person that next to me so nice and kind. Iam not going back to this urgent care ever in my life they, and iam not recommend anyone else going there it just wasted of time,and money,plus they dont anything about humanity.

Fast check in, fast room, probably because it was really slow and most rooms were empty.So then why were both of the doctors I saw telling me I shouldnt even be in urgent care unless I need to go to the ER? Um, what?The first doctor was condescendingly asking me if I want to go to the ER since he couldnt see an emergency, and the 2nd doctor MADE SURE i knew that my new, daily eye edema DOES NOT go down from coffee and that notion is a COINCIDENCE ONLY. Very helpful!! Thanks for mansplaining that you are missing the ENTIRE point, and nothing but the POINT!!I had a new eye issue that couldnt wait another week/weeks for an eye doctor appt. They finally called an eye doctor on the phone for their opinion, who granted my concerns some validity, and I left with a referral to see one in the next few days. Had I left when they told me to, I would have walked out with nothing but a bad taste in my mouth from being ignored and deflected.American health care is failing us simply because stubborn men think women just want attention if theyre not actively dying, and refuse to listen to our valid concerns.The disparity is real. I couldnt imagine how I would have been treated had I been black, too.For the record, I have been sent to the ER in the past for something that showed up in bloodwork that made the urgent care doctor *astonished* that I was not in agonizing pain. I dont need to be actively dying to go to urgent care. We need to educate our doctors better.

The staff was nice and it is covid safe. However, they do not treat you if you are post covid. I had covid weeks ago. But I have developed a cough in the last week after a bad cold. They did blood work which clearly shows I have a bacterial infection. And every symptom of pnemonia. I got an inhaler, no antibiotics. They said come back in a couple days. Went back, checked again, more blood work, same, they wont give antibiotics. I have a bacterial infection. But since Im post covid they will not treat me. They asked me to come back again for the 3rd time. What for?This is costing me hundreds of dollars each visit for them to do nothing. I tried to follow up with a doctor for my physical, but since I have a cough they will not see me. I asked if there is any thing I can do. They just say no. Since they think its long covid, which its not i got a second opinion, i have pnemonia. So 2 visitis and hundreds of dollars later. They are out to make a buck. And they have no clue how to see the difference.

I do 0 out of 5.. The nurse did a test the resolve said no fever or nothing, 🌡 is okay.. Everything is okay. The doctor came out okay according to the nurse we have to send you to emergency room for covid19 test... What the... The nurse said everything was okay and now the doctor came out with different resolve. ...

I wish i could give negative stars because i would give this place -10. We waited for over 5 hours in a room. We went in because my husband had severe leg pain. They put him on an IV, took his blood sugar and it was high enough that we should have been sent immediately to the hospital. It turns out that he came close to having his leg amputated, but the fantastic staff at Methodist hospital saved his leg. Definitely will not recommend this clinic.

I have visited this urgent care more times than I would like, but I have always received excellent care and service by the many different doctors. From a post car accident check to slipping on ice and busting my eye brow open, the staff were always friendly, quick to get me in and out and made sure that I knew what the next steps were after I left the clinic. I am partial to this location due to where I live, but I would recommend this urgent care to others as well. Thank you for the service!

The doctors are generally above average and solution oriented. the staff is helpful and efficient. I would highly recommend it.

Worst experience ever. Get there before they close and they shoved us out the door. Your first priority is to take care of people medically not push them out the door.

I spoke with a woman named Cory in the Burnsville urgent care and she was extremely rude. She stated the dr wanted to schedule an eye appointment for my child in St. Louis Park, I stated I couldn’t make it at that location and will wait until an opening at a Burnsville location. She begins telling me that he’s a child and this is urgent and she also scheduled me an appointment for today, which I never set up. And when I stated I couldn’t make the appointment today because I can’t get off work. She became extremely rude saying smart remarks because I couldn’t make it. She needs a class on customer service because that was not okay.

Desk staff and intake nurse were great. Dr Ayuob dismissed my concerns and symptoms and referred me to a dermatologist ... which translates to “suck it up”! Knowing that it’ll take 2 months to get an appointment with a dermatologist ... my visit today was a total waste of time!

Dr. Olsen and the nurse were awesome! I felt like I was given appropriate treatment and wasn’t given too many unnecessary tests. I would recommend this location to anyone!

I went to urgent care for an allergy reaction to something that I ate. The receptionist, nurses and doctor were so nice and caring. What an amazing and talented group!

We’ve been there often and always had a satisfactory experience. Most of the time we are seen within 10-15 minutes. Parking is easy and convenient.

Super fast visit. Both the nurses and the doctor were attentive and respectful.

Great new doctor Heidi! Great new nurses! Very knowledgeable, thorough, and compassionate! The doctor had read my chart before she came into my room. She asked questions, listened, and treated my symptoms.

This place should not be called an urgent care center. It is a disgrace !!!! After waiting for 3 hours in a room surrounded by sick people we were taken to an exam room, interviewed by a nurse and waited for over another hour before the doctor walked in. After telling him the medical history in medical terms, telling him the diagnoses and what we wanted we were asked to go to Radiology for a vascular CT which was quickly changed to a regular CT which we knew would be negative. It appears they did not have the equipment for a vascular CT. We did not want the regular CT but the doc insisted and so we agreed. Two unskilled techs tried 6 times to start an IV and finally succeeded. After the CT was done we went back to the front desk and the lady did not give us a chance to tell her the name or that we had seen the doctor already . She told us to sit. It seemed like no one cared and we were once again at the back of the line behind 20 people. It seemed as if the front desk knows only 2 words...sit and stay. We felt like dogs. Even dogs get tired of staying and get up after a while. I went back to the front desk and told them what I thought of all this. They quickly called the nurse. In the meantime we checked with the pharmacy and were told the medications had not been called in. The Pharmacy was about to close and my wife waited there so as to not be locked out without the meds which was the only reason for going there. I waited for the nurse and went inside when my turn came. Finally the medications were called in... We came home disgusted and vowed never to go there again.What this place needs is competition...a real caring urgent care center where people are treated with respect and cared for by compassionate world class physicians. Yes we can do it !!! Either it will change with the competition or die a natural death from sitting and staying...Either way it will be great for health care in Minnesota.

I was seen within 20 min of arriving and the nursing staff and Dr. Miller were great! When going to urgent care always take into consideration what time of day you are going. If its after work hours is obviously going to take longer because its busy. If possible, I suggest going around 8am.

Very nice and welcoming people over here. I didn’t mind the time I had to wait for the doctor!! Thank you 😊

Always have a wonderful experience. Drs are great and very thorough. I usually hate bringing my kids to urgent care because of all the germs in the waiting area. I would highly recommend this place. Brought my sick infant in and the dr even called 2 days later to see if she was getting better and to bring her back in for some labs. Very impressed with them.

It is nice place to seek for medical help. People at the clinic are helpful.

This place should never be called urgent care. I have had to wait 2 hours and counting to get checked. Is this national doctors day off or what? People are hurt and sick falling asleep in the chairs.... URGENT is a very very very loose term in this office apparently. Definitely not coming back here again. Worst service. Honestly dont know how they are even still open. Kmart of urgent care and services.

Came in right when they opened, first patient with chest pain, pretty urgent you would think but an hour and a half later, still sitting here. Triage nurse was rude. Dr Im waiting for has to be in his 80s

I Love Park Nicollet, the Dr.s always get my diagnosis correct the first time!

First time going to Park Nicollet Urgent Care and was seen by dr within 10 minutes of check-in. They needed urine sample and dr came back with results within 5 minutes. Went on a Friday afternoon. Thought I would be there for 2-3 hours based on past experiences with other urgent care/ER, but this was the quickest - 30 minutes tops. Everyone was helpful! Very happy with service. I hope future services are just as smooth. Thank you!

I was able to be seen in just a few minutes. The nurses were very professional and friendly. The doctor I had was amazing, with a great sense of humor and great bedside manner.

I went in with issues breathing. I am leaving 2 hours later with advice to not bring work home, not shower before bed, and not eat too late. They did nothing to help resolve my breathing issue.

Im not usually one to complain about the wait in urgent care. I get it. But when someone tells me that they will come get me when the tests are ready, they better come get me whenwhen the tests ready.

My walkin was fast. Total time there 45 min

Was seen for a lower leg injury last week. Had an x-ray done, was told it was a bad bruise. Saw an orthopedic Dr today and was told I have a fractured tibia. I have been walking around on a broken leg for a week.

The nurses are incredibly insensitive, I’ve had the worst experience with them. If it wasn’t for the few good doctors I’ve seen while I’ve been here I wouldn’t come back

Horrible wait times much longer than what is posted online. Now here 3 hours waiting today!!! The desk will NOT take calls either u r routed to another Dept that has no idea what is going on in the urgent care dept and cannot even verify urgent care network insurance status!!! Awful place and they overcharge for every test and every visit and duplicate test. Dont go. The urgency room is Eagan is a far superior choice!!!!

Check in process is horrible everyone that came in after me got seen before me because they have a quick check care or regular check care which is dumb. It should be first come first serve.

Waited for about 3 hrs to see a doctorAnd there was about 5 people in front of us.We were put on a room after waiting for at least 1 hour and half.After that another hour waiting in the room.With no information. Had to go look for somebody after waiting an hour to see what was going on.Terrible experience.

Everyone was super nice and pretty fast especially for Urgent care where if theres an ER right there, you would have to wait longer

SHAME ON YOU PARK NICOLLET URGENT CARE LAB!!!!!!!!!. After spending so many hours trying to get a Mantoux test, I leave there with no results and two needle holes in both my arms. Now heres what happened. The lady at the lab proceeds to do the usual process of taking blood but then she ask for my other arm but then she stops half way through taking my blood and she tells me that she needs 3 blood samples to do the Mantoux test but they have only 3 Vacutainers left in the whole urgent care and that she messed up one of Vacutainers because she couldnt find a vain in my other arm and that theres only two left and even if she could have taken the blood, she wouldnt have been able to send it in anyway because its past 4 pm and shes suppose to send it in before 4 pm and that she cant do the test and i should come back on Monday to get it done. Then i asked her if she knew this before hand and she said yes, and i asked her if you knew you couldnt do the test without the 3 blood samples or send it in for testing, then why take my blood anyway and waste my time and my blood . She didnt have an answer for me. To say that Im disappointed will be the biggest understatement of all time. I mean how can a Hospital/Urgent Care staff member be so irresponsible and unprofessional. I wouldnt have given you guys any stars but thats the only way i can post this review.

The shuttle bus is pretty good

Horrible experience. Uncaring staff. Unnecessary waiting. Decided to walk out after waiting for almost 2 hours to do a simple blood draw.

Worst experience I have ever had. The nurse and doctor were rude. It also took 45 to be seen after my xray was done. They then blamed me because they couldnt figure out I was in my exam room. Then proceeded to tell me there is nothing wrong and to deal with it.

Very quick and caring staff.

Excellent care.

Can get a little chaotic in there and sometimes there is a wait but Ive always recieved good care.

They dont have ultra sound capabilities here. Dont go if you are needing one.

Worst experience of my whole life they were so rude, and mean and not helpful and I waited for 3 hours while nurses stood and did nothing making fun of patients.