user
Audiology Concepts
14050 Nicollet Ave #200, Burnsville, MN 55337, United States
Appearance

Comments
Do
Review №1

Very happy with my experiences at Audiology Concepts in Burnsville. Ive been with them for 4 years. Stacey Dimond is excellent and very patient when trying to dial in just the right adjustments to your hearing aids to maximize the specific advantages of the brand youve chosen. I highly recommend Audiology Concepts.

Da
Review №2

I have always been treated courteously and professionally when visiting this business. I have always had all my questions answered to my satisfaction.

Sh
Review №3

We worked with Dr. Sarah Kaufman to get my father set up with hearing aids and she was fantastic. Throughout the process she was responsive, incredibly helpful in answering my questions, and an overall joy to work with.As a lifelong musician, my dad had fairly significant hearing loss. He was unhappy with past attempts at hearing aids and said they felt unnatural. Our experience is best summed up by an email he sent recently:When you dont hear well, you almost tend to withdraw from conversations - its not worth the trouble or the embarrassment of misconstruing what others are saying.Im really happy with the way they work and sound and Im hearing a lot of stuff I havent heard in years: I can hear my turn signals! I can hear the kitchen floor creak when I walk over it. I can hear NPR radio without cranking up the treble! I hear my refrigerator, the furnace, and the water softener. [Mom] says she knows when Im wearing them because I reply to her right away. The microwave beeps are loud and annoying. And so many other sounds I never heard before - I hear them now.

Da
Review №4

Stacy was great and my hearing aids are working the best theyve ever worked.

Da
Review №5

I was impressed with the friendly staff and the professional work of the technicians.

Da
Review №6

I had never been to an audiologist before, so I didnt know what to expect. My experience at Audiology Concepts was very positive beginning with making the appointment and being greeted upon arrival. Dr. Stacey took the time to understand my concerns, administer the testing, explain the results and answer all of my questions. I would highly recommend Audiology Concepts to anyone who is looking for an audiologist.

Na
Review №7

Audiology Concepts, especially Dr. Sarah Kaufman, far exceeded any expectations I had for a clinic, audiology or otherwise. They provided us the best clinical and customer service that we could have experienced. They got us into an appointment in one day, when other clinics had a 30-60 day wait. Once they got us in, my father, was treated so very well. We were listened to and our needs were a priority for Dr. Kaufman. She even offered to meet my father in his home following his visit to be assured he could use his hearing aids to their potential. We were blessed to find them.

Pa
Review №8

Dr. Sarah Kaufman helped me with the purchase of SoundGear digital ear protection. The process could not have gone better. Sarah knew the product and the process. She was responsive and followed up with my concerns. I would not hesitate to recommend her and the Audiology Concept team for any of your hearing needs.

Ja
Review №9

Great experience

Jo
Review №10

Great place to get quality hearing aids. If your ready for a change.In all honesty the audiologist is very kind and thorough here. She will recommend top hearing aids for you to trial for almost a week.I was kind of skeptical with the hearing test. The both has your obvious beeps and button, but the words are recorded and have way to much bass. Probably get a clear set of ear buds and not bose. Or go with an actual headset.

Fr
Review №11

They care about your hearing!!

Pa
Review №12

Dr. Stacey Dimond, Burnsville location, is the most compassionate audiologist I have ever had as my ear specialist! She knows her area of expertise in hearing loss and gives her full attention to the needs of her patient (me the other day!). I would recommend her to anyone and everyone who needs an Audiologist! She is honest with the facts of your needs and shows you what the testing reveals as she helps find the best care for you! She is a 10 out of 10 in my hearing world! Her kind heart is evident in the way you are treated which is very important to me.

To
Review №13

Dr. Stone is very knowledgeable, professional and friendly. She has addressed all of my questions and issues. She has an excellent understanding of the products, systems and testing that are used to treat issues with hearing. All of the staff at her office have been very friendly and helpful.

Na
Review №14

Dr. Stone is great! I have been so impressed with the friendliness of all the staff. I feel like Dr Stone was truly interested in me and wanted me to have the best experience with my hearing aids. I have been very pleased with the service and follow up care.

Al
Review №15

Audiology Concepts is awesome. Other companies will offer you free appliances or televisions to buy their devices, but the real test is whether or not you will hear better. Dr. Stone and her staff are true professionals and they truly enjoy what they do. Two thumbs up! I highly recommend them.Al Hillmann

Ro
Review №16

I delayed in trying hearing aids for 1 - 2 years until a friend referred me to Dr Stone about a year ago.The experience was great. After a complete hearing test, Dr Stone discussed 2 -3 options which I demoed all and decided on the device that was best for my needs.I wish I had heard about Audiology Concepts when I started having hearing problems rather than waiting.The service and knowledge are outstanding and I would certainly recommend them to anyone experiencing hearing loss.Rob

Ka
Review №17

Dr. Courtney Stone is a wonderful and competent Doctor of Audiology. I recently had the opportunity to observe her working with patients and I was so impressed. Her patients just love her and she spends time making sure that each person gets the most personalized care so that they can be successful with their hearing devices. I highly recommend Dr. Stone and Audiology Concepts if you want the best quality treatment for your hearing needs.

Ma
Review №18

Simply the Best! From Dr Schwartz to Dr Stone, the service and professionalism exceeded all our expectations. Having my folks hearing restored also restored the smiles to their faces instead of the frowns of someone who doesn’t. They took the time to plan a budget, maintenance schedule, and periodic check ups. Phenomenal service and don’t forget the cookies! Almost as sweet as our Dr Stone and Schwartz!

Ro
Review №19

I have recommended Audiology Concepts to friends. I have nothing but affirmation for the excellent care I have received. I am pleased with the product and I am very impressed with Dr Courtney Stone. She excels in being a professional who interacts with patients in a confident and very caring manner..

Lo
Review №20

My husband has been seeing Dr. Courtney Stone for several years and we have always been impressed with her professional and friendly manner. She always takes time to solve very challenging hearing loss problems for him. At one point, after being hospitalized for three months, she even came to Bethesda Hospital on her own time to help him. Once his hearing was improved he was able to participate in physical therapy with much better success. He is now well and we think Courtney is the best.

St
Review №21

I have relied on Dr. Schwartz and the Edina Audiology Concepts folks for many years. They fitted me with my first hearing aid and have continually evaluated my hearing and updated my aids as needed. I have been more than satisfied with the professional and friendly service, and technology (aids and blue tooth components). I have referred nearly a dozen friends who have also been impressed. In some instances they have been tested and told they dont need aids- which reflects the honesty of this group.

Ma
Review №22

I am a high maintenance patient and I want to hear as well as possible. The caregivers at Audiology Concepts continue to meet my needs in exceptional ways: educating me on options as my hearing loss changes, keeping my aesthetic concerns in mind, accommodating my travel schedules, are aware of budget constraints, and are just plain friendly at my frequent visits. I feel lucky to have them in my corner.

S.
Review №23

Dr. Courtney Stone saved my life ... yes, actually saved my life. This is NOT a euphemism for improving my hearing ... which she did. Due to Dr. Stones vigilance, a dangerously large aneurysm was discovered before any symptoms surfaced. I was given 5 years to live without an operation. Seven years later, Im still enjoying life. By the way, Stone has provided an excellent hearing aid with periodic free adjustments that keep pace with my active life.

to
Review №24

I was in need of custom in ear monitors and was referred to audiology concepts and Dr Sarah Kaufman thru GnResound. Dr Kaufman was excellent to work with. She knows her audiology gear which is what I was looking for first and foremost. I visited both the burnsville and Edina clinics. Wonderful offices. I give them the highest praise if you are in need of any hearing related exams and or devices. Top marks!!

PH
Review №25

We were leaving shortly for a vacation after my last appointment with Audio Concepts I was wearing the new Oticon hearing aides to test them out. They had all the new bells and whistles which I found were more complicated than I wanted to deal with. No problem...Audio Concepts put together a much simpler model that still had the new electronics; but were much simpler to use.Philip Patch

Ro
Review №26

Very knowledgeable, Friendly. Quick and painless. Great place and Great People

Ma
Review №27

Little did I know that I was basically living in silence.My husband encouraged me to get my hearing tested and I resisted for months but when I could not hear the secrets my Granddaughter was whispering in my ear I decided it was time to have an evaluation.My husband obtained his hearing aids from Audiology Concepts and was very satisfied so I decided to visit with them to check out my options.The results of my test showed a dramatic loss of hearing and that the quality of my life could be enhanced with hearing aids.I consented to try a set of hearing aids and when I left the building I was bombarded with sounds I had not heard in months maybe years.Courtney Stone, Doctor of Audiology was patient and sensitive to my issues and needs throughout the process . I have shared my experience with friends and have encouraged them to visit Courtney Stone foran evaluation that could change their life.

Ro
Review №28

My provider was patient and fielded all of my questions and concerns in a very professional manner. I feel confident that my needs will be met. They have my trust going forward.

Je
Review №29

Great service and great products to choose from. Dr. Stone and her team made this an easy process. They set proper expectations and delivered great results. I should have done this a lot sooner than I did!

Se
Review №30

Dr. Stone and her staff are very professional, welcoming, and compassionate. She also understands the specific needs, circumstances, and uniqueness of each patient, under her care, which further enhances the overall consultation/healing process. As such, I highly recommend her practice to anyone with hearing needs.

Ch
Review №31

Dr Courtney Stone is not only my Audiologist she is my Daughter. So beyond my obvious bias, I truly believe she exhibits not only a command of her perfession but a passion for people. Being and Audiologist as well, I know there is no such thing as a 20/20 hearing solution. Therefore, a caring and understanding professional is crucial for finding optimal hearing benefits with amplification. Dr Stone has the whole package and truly cares about your outcome with her prescribed recommendations. I am very proud of her skills and her professionalism.Dr Charlie Stone

Li
Review №32

I have been going to Audiology Concepts for over eight years. Have always been truly impressed with Dr. Schwartz and Dr. Stone, very courteous and always know theyre hearing aid information. I can call one day and get in the next, very efficient.

Ch
Review №33

Kathy has been so pleasant to work with. Its taken some time but I am pretty confident she/we figured it out. EVERYONE at Audiology is great.

Ph
Review №34

I have used audio concepts for 5yrs and have found them to be an excellent provider for my hearing needs. They are friendly and carry all the top hearing aids. Their equipment is top drawer and getting in to see Dr Stone in Burnsville is just a quick phone call. I wouldnt know why you want to go anywhere else. So call. 😍

Al
Review №35

Dr. Jason is terrific! He listened to my needs and matched me to the best hearing aids! Support staff and Rachel are all top-notch.

Ro
Review №36

I had to change clinics do to insurance issues your clinic was very close to home I set up a appointment and it was great service right from the start.

Le
Review №37

I just received my hearing aids from Dr. Stone. My experience was first rate and I would recommend Audiology Concepts to everyone. In particular I found the staff and Dr. Stone to be kind, patient, thoughtful, in a relaxed, friendly, caring atmosphere. They are great!

Ro
Review №38

Great place to do business with.Always have good results.People are very good.

Pa
Review №39

I have had lyrics hearing aids for over four years, Dr Stone and the entire staff are by far the best.I travel a lot for work and numerous times have had to get them changed in other cities, and none have matched the professionalism and care that I receive from all at Audiology Concepts.If you want to be treated like family Dr. Stone and everyone at Audiology Concepts is the place to goPaul Schoebel

Mi
Review №40

She did a great job to explain my hearing aid questions and hearing test

D
Review №41

Dr. Schwartz and her team fitted me with my Oticon Alta Pro hearing aids at the convenient Edina office. From the hearing evaluation to the fitting and follow up I have been completely satisfied! This was my first experience with a fitting and it could not have been more professional and well done. The follow up support has been fantastic and Dr. Schwartz is a knowledgeable, friendly and engaging professional. Thank you for the excellent service and care. I recommend Audiology Concepts without reservations.

Ma
Review №42

Paula Schwartz has been very helpful in all of my auditory needs. I suffer from tinnitus and she suggested a program to help with that problem. When I needed to be evaluated for hearing loss, she came up with a solution that fits my situation. I can not thank her enough. She takes the time to listen and take the correct action.

Ri
Review №43

Dr. Stone is highly professional and extremely competent. Initially, I was a reluctant patient and she allayed all my concerns. She is terrific!

Ke
Review №44

I had very good experience with Audiology Comcepts. My hearing aids are quite comfortable and have definitely improved my ability to hear conversions. My wife appreciates that the volume on the tv is now down to a normal level.....I am very pleased with their products and services I received.

Cl
Review №45

Dr Schwartz did a great job. She is pleasant to work with and her officeis more like someones home. Other medical people could learn from her.

Ma
Review №46

My experience with Audio Concepts has been above my expectations. Dr Stone and the others have been very helpful. Been going there over 2 years. George Halverson 😃😃

Mc
Review №47

Very simple----BEST hearing place Ive ever been at.The best by ALL standardsM C Hardy

Ri
Review №48

The folks at Audiogy Concepts have always been great to work with. I recommend them to everyone. Dr. Stone is a professional.

Jo
Review №49

Great staff, a little spendy, but you get what you pay for! Highly recommend

Li
Review №50

My husband went to Dr Stone in need of hearing aids, and was immediately understood and his needs were met. Very professional while personal. We would recommend this clinic to everyone who is in need of hearing aids.

Da
Review №51

Ive always received excellent care. Would not hesitate to recommend Audiology Concepts for all of your hearing needs.

Do
Review №52

Great job of explaining my hearing deficiencies and recommending the technology that is available to help me. Friendly and courteous staff.

Am
Review №53

At Audiology Concepts, Courtney and the staff are very caring, knowledgeable, and personal! After going to Audiology Concepts, for several years, I would highly recommend the Burnsville clinic.

Ja
Review №54

Wonderful, caring and understanding staff. Would highly recommend Audiology Concepts!

Su
Review №55

Highly recommend Dr. Stone and Ms. Targia at Burnsville Audiology Concepts. The quality of care and service are exceptional.

Jo
Review №56

Dr. Rachael is a very knowledgeable and nice.

Ke
Review №57

Everyone at the Burnsville and Edina offices have been wonderful to work with. I would definitely recommend them.

Ji
Review №58

Gave my options and let me choose what I wanted done.

BC
Review №59

Always takes the time to answer any questions, and makes me feel at ease

Ru
Review №60

Doc Stone and her staff do an excellent job. I trust them.

Je
Review №61

I have been to both Edina and Burnsville sites, and the personnel have been quite thorough and professional. I always feel well treated and welcome for any questions and comments.

de
Review №62

Patient ,understanding care. Great experience.

Ka
Review №63

Caring, professional and friendly are the words to associate with Dr. Courtney Stone and the support people at Audiology Concepts. Ive been totally satisfied with the process and the outcome.

Cu
Review №64

Very sharp! Great service.

Al
Review №65

Top professionals all the way!

Ro
Review №66

The service and product are first rate. Very professional.

Lo
Review №67

The service is of the highest standard---warm, courteous, knowledgeable, accommodating.

Le
Review №68

Stacy was very professional. a pleasure to work with

Ma
Review №69

Staff entirely professional, pleasant, and polite.

Ra
Review №70

Dr. Stone was exceptionally knowledgeable and helpful!

al
Review №71

Great! Friendly, smart, and efficient. Perfect!

Da
Review №72

What an outstanding audiologist and staff!

Ch
Review №73

Treats you well.

Sc
Review №74

Very nice people.

Bu
Review №75

First Class as always....

Sa
Review №76

Great customer service!

Su
Review №77

Love, love, love!

Ka
Review №78

All of the information given was easy to understand and any questions were answered completely. The hearing aids were a huge improvement.

Information
9 Photos
78 Comments
4.9 Rating
  • Address:14050 Nicollet Ave #200, Burnsville, MN 55337, United States
  • Site:https://www.audiologyconcepts.com/contact/burnsville/
  • Phone:+1 952-303-5895
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations