This company has proven repeatedly that they have no consistency to their work, they bill astronomical amounts years later demanding money - $1500 for a URINE test? What planet are these people on?! I tried working with them, they’re uncooperative, I filed a complaint with the BBB, they refused to respond. Every thing I’ve done to try to resolve my issues with them they have ignored. That’s a horrible way to operate. I only wish I could warn everyone to be alert and pay attention because you will be scammed.

The sad thing is, their lab technicians and staff at the facility Ive been to are great. Ive only had positive experiences with the people who perform the lab tests. However, I was billed two invoices, both of which were related to a well woman exam, which is fully covered by my insurance. Lab Corp tried to bill me $48.04 for lab work that was explicitly coded to bill through my health insurance.It is companies like Lab Corp that steal from average people. Rather than billing the insurance companies as theyre explicitly instructed to do, they go after the everyday patient.They blatantly disregarded the code listed on my lab orders, and instead of charging the insurance companies they tried to scam me. The first time I called to dispute the invoice (because I was positive that it was covered by my insurance) they lied to me about the code on the orders. So I called again and spoke to a different representative and only after they were caught lying to me, did they state that they would proceed with collections on my invoices the way that they were instructed to (which is through my insurance; I was not liable for a single dollar). This is not okay. I am glad I didnt pay, and I hope no one else pays their fraudulent invoices.

One of the worst customer service companies Ive dealt with. Had a representative named jim comerford literally tell me regarding their pricing that he was going to send me some numbers and that I could do what the hell I wanted to with them. Needless to say in was shocked and saddened that this company is represented by someone like that. Maybe that is the company culture. Im staying away with my business.

Customer service does not reply.

The receptionist was rude and short with me here in Concord, NC.

Ripping off Americans, screwing the healthcare system.

What a terrible place been waiting on test results since March 23rd! They received my test on the 24th. I have yet to Get my results!!! And my neighbors my other family members have gone to other labs before me and after and have gotten there TEST RESULTS BACK ALREADY!