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Serenity Waxing Studio
1449 University Dr STE G, Burlington, NC 27215, United States
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Gr
Review №1

This is my go to! I come here for waxing and my eyebrows. The ladies here are so nice and make me feel so welcomed.

Ol
Review №2

I usually break out after getting my eyebrows waxed/threaded at any other place but I came here and I didn’t breakout! I had a great experience and my eyebrows look great :)

Be
Review №3

Very friendly, well trained employees. The salon is clean and well kept.Leah does my services and she is excellent!Of the several salons Ive gone to, Serenity is the absolute best!!!

An
Review №4

This is my go to spot for my Brazilian waxes ... I love the easy scheduling system online and all the girls are very professional and nice and they make you feel relaxed while on the table .. they also use hard wax which is less painful than strip waxing

Al
Review №5

I like this place extensions came out great .not exactly what I wanted but lasted well felt natural.do not like the 25 dollar appt. Fee to hold your spot non refundable even if you show. Service was ok .all in all would go back but would look elsewhere first for better price.

Kr
Review №6

Leah is the best! She takes her time. It makes you feel like a valued customer not like a number for corporate.

Na
Review №7

Tori is great!! Excellent experience with her every time. She does a great job, and she is very personable.The staff is great. I used to go to another waxing chain, but I like the vibes here better.

Be
Review №8

I had 2 removals from Lly, work from another place, a very painful experience.It was hard to trust someone again.Thankful for Lly for your Beautiful work ❤

Do
Review №9

This was my first time getting a wax, I got the full bikini wax and Ms. Leah Q was very compassionate, very friendly, and very helpful in easing the fear of waxing.. I started to cancel the apt but Im very glad I didnt. It was well worth it. I would definitely reccomend serenity waxing studio to anybody and I would highly reccomend Ms. Leah Q to anybody as well very professional very punctual and everything was very clean.I give 👍👍!!!

Ke
Review №10

I I thought it was very unprofessional as far as the lady that does the waxing because my daughters eyebrows did not look even and when I told her that she kept getting her measuring tape out and saying the measurements were right when I kept trying to tell her even though the measurements add it up it didnt mean it looks proportional. Instead of trying to figure it out and fix it she sits down and starts texting until we decide if we want to do it or not. Do not recommend for the amount of money it cost and the amount of professionalism that she gives. This was my daughters face and all she seem to care about was her phone.

Th
Review №11

Serenity Waxing Studio is dedicated to offering our customers the most innovative beauty products. Our services include hair removal,facial, eyelash extensions, and semi-permant make up. We use only the highest quality hard wax and we provides the latest techniques in the beauty industries.​Our staff are professionally trained experts in the latest techniques and products. our service and dedication to our clients are unsurpassed. Our goal is to offer the most innovative products. we continuously conduct research to bring you the highest in advance services and products that deliver exceptional benefits for hair removal and all other beauty needs.

Ta
Review №12

Love this place. Everyone is so sweet and professional.

Da
Review №13

My service was great for the first time there. I will be going back for additional services

br
Review №14

Leah does my lash tint and is just so friendly and nice! I really enjoy coming here.

Li
Review №15

I love coming to Serenity Waxing Studio!! The ladies here are are so sweet and professional. Leah always goes above and beyond to make me feel welcome and comfortable. Her work is consistantly amazing and we have great conversation! Keep up the good work yall! See you soon!

Be
Review №16

The atmosphere was nice but the service sucked. My lashes came out in one week. I guess thats why they had a special for new techs.

Ir
Review №17

Glamorous studio!!! They are clean, licensed, professional & discreet. I felt so comfortable with getting my first Brazilian wax. Also tried the eyelash extensions. Both treatments lasted 3-4 wks. Will definitely be back.

De
Review №18

Michelle is amazing!!!

Sh
Review №19

It was my first time going to this place, I got my brows and lip done, and honestly I was satisfied walking out the door. The wax didnt hurt me at all. Then I got home and realized my esthetician never let me look in a mirror at my brows.I asked her to clean them up and she completely shaped them into two uneven brows, half the size that they were. Honestly she took off so much hair and it didnt hurt so kudos but I am not pleased with the end results.

Ky
Review №20

I have been going to Leah for months now for Braz waxes and I absolutely love her! She is SO sweet and doesnt make anything awkward whatsoever. I also love that Serenity Waxing offers points when you pre-book that you can use for dollars off your future services! 100% recommend this place and Leah. :)

Mi
Review №21

Excellent service. Nice atmosphere. Best personalized beauty service. Wonderful professionals with great personalities. You will be pleased.

ke
Review №22

The girls that work there are so sweet. I love how they excplane everything to you .

Gl
Review №23

Never needed the use of this also dont know where its at but I guess they do a good job cuz theyre in business

be
Review №24

Michelle was super nice and reassuring as i was getting my eyebrows waxed for the first time and they look great.

Ho
Review №25

Update: I received a call from the manager at the salon and was apologized to for the situation. I then received a refund in the mail for the $100 deposit I had put down. I since then have changed my review and appreciate their efforts to fix the situation.I scheduled an appointment for Microblading and the day before, they called to confirm. I told her my grandfather wasn’t doing well (was in the hospital) and told her I was still planning to come but it depended on how he was. She was super kind, told me to call as soon as I knew and in this situation they’d understand if I had to cancel at the last minute. My grandfather passed the day of my appointment. So obviously, I had to cancel. I called back to reschedule later, asked for the most recent apppintment and she offered by one. She knew based on a previous conversation I preferred Tuesday’s, but I wanted the most recent. So I took the soonest one (8/30) at 12pm. As the day approaches, I never got a reminder call, so I called in to confirm the time and address (it’s a 3 hour drive for me) and she tells me they don’t have me down, in fact they have the Tuesday date she offered me down for me- which is the one I declined, so I could take the first available date. I couldn’t do this since I’d arranged childcare/work for 8/30 and they informed me there was no way they could get me in. I am thankful I called to confirm instead of driving 3 hours- but due to their negligence and mistake, I was out the $100 deposit. I asked for it back so I could schedule elsewhere and she told me no refund, especially since I’d cancelled my first appointment (would have much rather been getting my brows done versus my grandpa passing, but obviously couldn’t control that) and I was very upset that Chelsey had made the apppintment mistake and I was taking fault for it. She and I had talked 3 times and walked through the appointment for 8/30, when to arrive, what to expect and etc. Definitely disappointed as I’ve heard great things about them, but was upset it didn’t work out and lost out $100.

Tr
Review №26

Great place to go the people are great and they treat you with a lot of respect

Li
Review №27

Love this place

Ka
Review №28

Very professional and educated staff. Plus they use hard wax and they are the only place in Burlington that I have found that uses this type of wax which is less harsh on the skin.

Sh
Review №29

Great service! Leah was very knowledgeable and professional.

Ap
Review №30

Great experience, very professional atmosphere and knowledgeable staff.

sw
Review №31

Very knowledgeable staff friendly.

Mi
Review №32

Great!!!! Only place I go for waxing!

Ro
Review №33

Great service

ji
Review №34

Great service

Au
Review №35

Painful

Ca
Review №36

Well apparently they do a very good job but my wife was because they offered her a promotion and that supposedly she was going to cost 350 dollars the work and so far they have not finished it so so to give a 5 star rating I will have to see what class of work they are going to do to my wife

An
Review №37

Agggh

Information
30 Photos
37 Comments
4.5 Rating
  • Address:1449 University Dr STE G, Burlington, NC 27215, United States
  • Site:http://www.serenitywaxingstudio.com/
  • Phone:+1 336-270-4969
Categories
  • Facial spa
  • Beauty salon
  • Waxing hair removal service
  • Spa
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:Closed
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
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