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Mary Makhlouf, DMD, MS, PA of Burlington
1682 Westbrook Ave, Burlington, NC 27215, United States
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An
Review №1

I have high anxiety when it comes to dental work due to previous trauma. Dr. Mary and Johanna could not have been more understanding. Explained everything and calmed me. Kim at the front desk is so wonderful too. She helped explain insurance and bill with me. I would highly recommend this dental practice to everyone

Li
Review №2

Dr. Mary Makhlouf is by far the BEST dentist I’ve gone to! She’s honest, caring, extremely gentle, and kind. She’s everything you would want in a doctor and more. She took the time to explain things every step of the way. Services were affordable and she has the patients best interest at heart. I would recommend going to her for all your dental work. The dental hygienist, Kim, was also amazing!! You will not be disappointed!!!! World class dental care! Thank you!!!!

Da
Review №3

This is the most thorough dental exam Ive ever had. I learned things about my teeth that I had never been told before.

Ru
Review №4

Nice, welcoming, and competent staff. Nicole my hygienist was sociable, friendly, and very nice. Dr. Makhlouf took the time to explain my needs and imperatives thoroughly and in an easy to understand manner. The clinic is meticulously clean and sanitary. I feel safe going there for treatment. I do not worry about Covid 19 at all. My thanks go to all the individuals who work there.Rudy Zarzar

Lo
Review №5

Received an excellent and very thorough dental cleaning. The only reservation is that, perhaps because of the patient care provided, there is a lengthy wait for routine appointments.

Pa
Review №6

The thoroughness and care shown was outstanding! If you want superb dental services look no further.From Cindy McIntosh I agree with Pauls assessment. I cant see where I have al large gap between 2 teeth? Is there something I should be doing before my next appt? Cindy

ro
Review №7

Doc Mary is fantastic as is her dental hygienist, Ashley! We had been struggling to find a new dentist for our son with severe autism since he aged out of pediatrics (hes now 22). She has been the answer to our prayers. We had an extensive meeting last week, xrays, and cleaning, and she listened and had us be a part of the team in our plan. Our son received great care, and we got terrific information, resources, and support to help with the challenges we face. She was so kind and so encouraging! And weve never met a more knowledgeable and thorough hygienist! So happy and highly recommend!

Ca
Review №8

I was taken in right away. .the dental technician was friendly and thorough

Su
Review №9

Dr Makhlouf is the first dentist that had ever really listened to my concerns over allergic reaction I have with the medicine used to deaden my gums. She is very careful to research this to prevent me from having a tacticardia episode. She also gives you all the options for your care and let’s you decide what you want to do with your mouth. So glad I came to her for treatment.

Sa
Review №10

Very impressive first visit. This is the way dentistry should be done!

Da
Review №11

Doc got me in quickly and took care of my problem quickly. Doc is awesome.

Sh
Review №12

EVERYONE WAS THE BEST EVER. THANKS FOR A GREAT APPT

Ga
Review №13

Always such nice pleasant people. Makes the experience less like going to the dentist! 😊

Al
Review №14

Dr. Makhlouf and her team are dedicated to ensure that the patient experience is outstanding.

Mi
Review №15

Today I had my first filling in years..actually, an old filling was leaking, and needed replacing- upon further inspection, more area needed to be cleaned out due to the leak and included in the proceedure. This painless procedure was performed ( and narrated step by step) by Dr Mary and her able assistant. It took no time at all- I was driving back home in an hour. If you are not a patient of Dr Makhlouf, you are missing out on who I consider to be the best Dentist and Hygienists in the Triad. Have been a patient of Dr Makhloufs for 20 plus years and am always extremely satisfied. Highly professional, kind, patient & caring staff.

Ma
Review №16

Love everyone who works here! They always make me feel welcome, I’m very insecure with my smile and teeth and they’ve never made me feel bad about it. Thank you guys for always taking such good care of me!

Ve
Review №17

Dr. Makhlouf was very patient with my Mom, and went above and beyond to try to understand her needs.

Ri
Review №18

I have been going for a few years now and my wife and I both are huge fans of Doc and the service they provide here. The hygienists are all top notch and they do more than just clean your teeth. They educate, and are very proactive in preventative treatment. They give recommendations, options, etc.Since COVID they have installed an impressive negative pressure (I think that is what it is called) air filtration system. The individual rooms are sealed off, the staff is PPEed to the max, and still service is top notch.These folks have put forth maximum effort to continue to do the jobs they were already outstanding at and I look forward to many, many more visits in the years ahead.Thanks Doc!!

jh
Review №19

I had a great first visit with Dr. Makhlouf. She was very personable and concerned, sharing lots of helpful information and conducting a comprehensive exam.

Ro
Review №20

I was a bit nervous about going for a dental check up during the covid crisis, but Doc Mary and staff had done way more than the CDC guidelines required to keep me, the staff, and the office safe. I also had a great check up!

An
Review №21

As usual, Dr. Makhlouf and staff provided excellent care with her knowledgeable and very capable staff. Mr. Makhlouf is incredible!

Su
Review №22

As always, exceptional visit. Always pleasant experience even when getting fillings or have a tough time getting the tartar. Doc Mary and staff are great! Special thanks to Doc, Ashley and Kim.

Ja
Review №23

Staff and Dr. Makhlouf are very professional and caring. I have had oral cancer, so that means at times I need special care. I feel the team there keeps that in mind and tailors a program to meet my special needs. I am very appreciative for that type of care in todays world.

Ca
Review №24

Everyones great. Gentle dentistry. They help me make better choices and improve my dental health each visit.

Ma
Review №25

Dental hygienist is very good. Service is always good. Very friendly, professional people. Great dentist.

Ja
Review №26

Dr. Makhlouf and her staff have done a great job to make the office safe during this COVID pandemic. It had been a year since my last cleaning but Ashley took the time necessary to make sure my teeth were well taken care of. Everyone is personable and provides great dental care.

Sh
Review №27

Very pleasant first visit as a new patient. Dr. Makhlouf and her staff are very personable and make you feel as if you have always been a patient of her practice. Dr. Makhlouf is very thorough and explains things so you can understand them. Not many people would say that you look forward to your next visit to the dentist - but she and her staff make it a pleasant experience. Very pleased!

St
Review №28

Dr. Mary and staff continue to provide the best dental service, even during the COVID-19 events of late. Dr. Mary has implemented protocols and procedures which obviously include the best for patient care and concerns. Always forward thinking, Dr. Mary and staff take pride in delivering the best service, even under these unusual and demanding circumstances. I had a recent procedure which was done by Dr. Marys colleague, Dr. Campbell. I found Dr. Campbell to be a great asset to the team. She put me at ease at the beginning of the appointment, went over the procedures and was quick to answer any and all questions I had. She was very caring, provided much detail, and delivered the best of quality service. Once I returned home after my appointment, she called to check in to see how I was doing. Dr. Mary and staff, and Dr. Campbell, will be there for you. As I have said in other reviews, you can find other good Dentists in the local area; but you wont find any better than Dr. Mary. If youre looking for a great dentist, you need to give Dr. Mary a call.

V
Review №29

I am always impressed with the professionalism and caring I receive from Doc Mary and her staff. They truly care for me as an individual and are experts in maintaining my dental health. I would trust nobody else!

Ch
Review №30

Your service was great as always. Loved Nicole (I think that was her name) very friendly and enthusiastic about her job!

To
Review №31

Very nice modern facility with a super friendly and helpful staff

Bi
Review №32

Everyone is always so upbeat, friendly, caring and through in the care provided. You know that you are going to receive the best dental care possible from the time you walk in the door until the moment you leave.

Ma
Review №33

I was extremely impressed with the efforts the practice has taken to ensure the safety of clients during the Covid-19 pandemic. Dr. Makhlouf identified a problem and included me in the decision making as to what needed to be done to fix the problem. Ashley is always informative, professional, friendly and thorough. I know I will be well taken care of when I have an appointment.

Cr
Review №34

I always have an amazing time at this office. Every staff is incredible. They are not there just to provide dental services but also to get to know you as a patient on a personal level. Doc you and your crew are phenomenal!!! I absolutely love all you ladies! Thank you for working with my whole family.

Ew
Review №35

Above expectations! Not only doc Mary is an amazing dentist and a holistic specialist who understands the importance of teeth, gum health, and even how correct bite impacts your overall health, but you will find warmth and care of a doctor with true calling and a good heart.

Ro
Review №36

I love Dr. Mary and her team of professionals!!

Ke
Review №37

Great dentist, Great staff!

ma
Review №38

Nicole was the perfect hygienist thank you

Ca
Review №39

My husband has significant health issues. We were very impressed by the caring professionals on Dr. Makhloufs staff who made his extraction as comfortable as possible. In October 2020, I went for a comprehensive exam and cleaning which were very thorough and provided excellent guidance on how to maintain my dental health.

Su
Review №40

I have a fear of going to the dentist but know dental care is very important to overall health. Dr Makhlouf is very patient and kind. She is truly caring and wanted to make sure I was comfortable. I truly never felt any discomfort. She explained everything throughout the procedure. I would recommend her to anyone.

We
Review №41

The team and Doc always deliver a positive experience. You are always remembered and embraced in some individual way. You are always encouraged to take good care of your teeth and gums! They had flavored dental floss!!!05/27/2021My first trip to Docs office since before the Pandemic! As usual my care was delivered with great care. Despite my evalation showing--just say it showed Id not been in for quite some time--I still felt great. I felt welcome and missed--by each member of the team with whom I had contact...and of course my teeth and gums thank me. They always appreciate getting into to visit the Doc Family!

Li
Review №42

Had another wonderful appointment with Dr. Mary today. She had to replace a filling on my front tooth and kept me comfortable the whole time. I love her gentle manner and her professionalism! She and her staff are top notch and really care about their patients.

Do
Review №43

Truly the best Dentist and Staff I have ever met. They have the most professional work ethic and abilities of anyone else in their field. I highly recommend them.

An
Review №44

I am so happy I found Dr. Mary and her amazing team for my dental care. Her practice is the epitome of high tech & high touch at its finest. Ive never had such personalized and caring treatment. As Dr. Mary said to me at my last visit-- you are not just a set of teeth to us, we love our patients, they become family to us. I highly recommend without hesitation, Dr. Mary and her team, for your dental care!

St
Review №45

Dr. Mary is very caring. Thinks outside the box. Has her patients best interest at heart. Makes you not afraid of going to the dentist. Outstanding bedside manner and amazing staff. Highly recommend!!

Ro
Review №46

I discovered Doc Mary a few years back and I would recommend her to anyone! They care about you as an individual! So rare these days. Always super friendly and professional! Love them!

ca
Review №47

Love the patient care that Doc Mary and her staff provide! From the front desk to the back of the office ... each person you come into contact with is friendly, professional and truly cares. Doc Mary and the staff are knowledgeable beyond dental care and often help with other health issues as well. I like that they are concerned about the WHOLE you!

Rh
Review №48

Absolutely the best dental office Ive been to! The staff is very considerate of your individual needs. The dentist and staff even stayed after hours to assist me with a dental emergency on my first visit! I have never written a review but feel the need to write one after having such a positive experience with this dental practice.

Vi
Review №49

Very friendly and professional

Je
Review №50

Love everyone there! I cant say anything else.

Le
Review №51

Dr. Makhlouf is, by far, the best dentist Ive ever had. She and her staff were absolutely amazing.For some reason, I was so nervous at my first visit and they were ALL so warm and comforting. Dr. Makhlouf talked to me about each step in the process. She came and checked on me during my cleaning, and she even offered me the best hug before I left. But thats not all.....to my surprise, I received a handwritten card from Dr. Makhlouf in the mail only days later. I was/am convinced that this is my dentist for life.If you have reservations about going to the dentist, this is definitely the dentist you should pick.

Ju
Review №52

My second visit was as great as the first one. My dental phobia is very quickly disappearing. Staff is very caring. Love all of the new friends that I have made there.

gi
Review №53

Just left Dentist office truly outstanding service and care. Had 3 chipped teeth fixed didn’t feel anything no numbing necessary. Thanks Doc.

Jo
Review №54

Dr Mary and staff make a visit to the dentist a very enjoyable experience from expert dental care to very friendly and competent assistants. I highly recommend them to my friends.

La
Review №55

Excellent dental care; wonderful people.

Li
Review №56

It very pleasing! I used to be frightening experience to go dentist, not now! Try her she is great, the staff is wonderful Also! I dabble in a little art work , she was pleased to display a picture or two. Thanks. Linda L Baldwin

Ca
Review №57

Excellent Dentist

Na
Review №58

I am so pleased with my experience and happy to call Dr. Makhlouf my new dentist. I just moved to the area, and I am so glad that I found her and her wonderful staff, I will recommend them to anyone.

Co
Review №59

Love the SAFE, friendly, professional atmosphere here! You folks ROCK! Thank you for being here for us during these most trying of times! We will get thru this together!

Li
Review №60

Dr. Mary put me at ease after some very bad dental experiences. She also does an amazing job of administering shots with little to no discomfort! A huge plus for me!

Je
Review №61

I am so pleased to have Dr. Makhlouf’s office as my dentist. Every interaction has been positive and professional. The hygienist is easy to talk with, does thorough cleaning and points out trouble spots. Dr. Makhlouf develops a long term plan with me along with Orthodontist.

Gw
Review №62

Have never had a dental crown before, but have always heard horror stories about the agony involved. Imagine my surprise this past Monday when I spent much of the afternoon in Dr. Marys office having this first crown attached to old tooth . . . . discomfort, yes; pain, no! She is a caring professional whose staff follows her lead and put the patients comfort first: they are well-trained and know what they are doing, but always keeping the focus on the well-being of the patient. I found the experience of watching the creation of my own crown fascinating! And at the end of the three hours, it was as if that had always been in my mouth, and I was none the worse for wear!

Do
Review №63

I was taken IMMEDIATELY for a problem I had in my mouth. The service and care is superior. Everyone is so helpful and caring. My husband and I are so grateful to have Dr. Mary as our dentist.

Va
Review №64

Dr. Makhlouf was quick to return my emergency call on a Friday while she was out of town!. A detailed discussion helped solve the immediate problem until my visit Monday morning. Her office staff is always kind, patient, professional and efficient. Everyone will have a dental emergency in their lifetime. Being her patient made this situation as painless as it could possibly be. A big thanks to everyone!

Sa
Review №65

I have been a patient of Dr. Makhloufs for many years. The level of compassion, humor and problem solving has never dropped. My hygienist was as concerned about a problem with my gums as if the problem was her own. If you are nervous about dental appointments, let Dr. Makhlouf take care of you. And be prepared to laugh (ask Dr. Makhlouf for her own brand of Southern).

Be
Review №66

Much appreciation to Dr. Mary and her team for seeing me today for an unscheduled consult. I was experiencing pain from a nerve that will require a root canal and very much appreciate Dr. Mary working me in between other patients.

Je
Review №67

This Dentist and her staff are by far the most friendly, competent and dedicated group you would ever want to deal with. They genuinely care about their patients and their oral health. No question or concern is too trivial and every answer is given with knowledge, compassion and understanding. Your fears are put at ease with a very welcoming, warm and comfortable environment and you are part of your treatment plan so you know what to expect next.If you are looking for a dentist that cares about you and your health then you need to give Dr. Makhloufs office a call right now. You wont regret your decision!

Ma
Review №68

I was recommended by a friend to go here last year and Im so glad I did. This place is amazing! Ive gone about 3 times total since then and they have all been so great that I thought I should let everyone know just how great this place is! Im somewhat of a hypochondriac so I have seen many different healthcare professionals in my short life. I would have to say that the care Ive gotten here has been the most professional and genuine.Pros: Everything!Cons: Not. A. Single. Thing.

Ch
Review №69

Dr. Makhlouf has served my family since the office was located in Graham on Elm Street. Her commitment trickles down through her staff and I would recommend Doc Mary for adults and pediatric care

Sa
Review №70

Dr. Makhlouf has made going to the dentist something to look forward to! The staff feels like a family, in which everyone respects and cooperates with one another, and works well together. I have praise for each person there Ive met! Wonderful atmosphere, with lots of good humor and a joy to go there!! Sandy F

To
Review №71

If there were more than 5 stars I would give them to you and your staff. Thank you so very much. I look forward to my next visit.

Ge
Review №72

Doc Mary & staff are the best dentist experience I ever had... Ive had a lot of dental experiences. Very thorough and they are fun too :)

Te
Review №73

Great dentist and staff. Never dread going to the dentist like I did for years. Highly recommend to everyone.

Ro
Review №74

Second appointment today and very pleased. Clean and modern office, friendly and helpful staff, and Dr. Makhlouf takes time to explain everything in direct and simple terms. Recommend.

Cu
Review №75

Doc Mary and her staff were amazing, essentially saved my teeth after 7 years of poor military dental care. Thank you so much!

La
Review №76

Best dentist ever!!! Always professional and puts the Patients needs first.

Bi
Review №77

Dr. Mary and her team make going to the dentist a pleasure!

Be
Review №78

My recent initial visit for an exam and cleaning was amazingly thorough. After leaving Dr. Makhloufs office I felt that she knew me and my teeth more thoroughly than any dentist since the days years ago when I had a dentist for my family and me over a period of at least 25 years. Every person working in Dr. Makhloufs office seemed competent, warm and reassuring. My subsequent visit for dental work was also an experience in warm patient-centered care.

St
Review №79

Painless and EXTREMELY professional! Both Dr. Mary and her assistants truly cared about my comfort and completely explained everything they were doing!

De
Review №80

The staff were very friendly and professional. They checked with me during the procedure to make sure I was okay. I thought my visit to the dentist was very pleasant.

Tr
Review №81

Dr. Makhlouf (Doc. Mary) is hands-down the most thorough and competent dentist I have ever seen. She is also among the most caring human beings Ive had the pleasure to meet. Although there are dentists a lot closer to where I live and work, it is worth the drive from RTP. She and her staff are fantastic.

De
Review №82

Dr. Makhlouf has been my dentist since I was 11 or 12 (Im 25 now) and Ive gone to her for all dental work ever since. She is friendly, warm, she cares about your teeth/smile and is just a great person all around. She is the only dentist I trust, and now that Ive moved to another state, Im finding it difficult to go to another dentist (I may travel home just to have my dental visits with her). She is very dedicated to what she does. Her staff have always been friendly and courteous. I would recommend Dr. Makhlouf to anyone looking for a dentist in the area - I just wish she was here near me!

We
Review №83

Dr Makhlouf is so caring and understanding...I work an hour away and will travel longer if need be just to be her patient...

Rh
Review №84

I wouldn’t trust any other dentist, ever! By far the best!

No
Review №85

If you are looking for compassion and tlc this is the place for you. Very patient, kind, sensitive and very knowledgeable and professional.

Sh
Review №86

Shes awesome and her staff is friendly. Shes very particular about your teeth

Wi
Review №87

This Dentist and her entire staff are the most considerate , concerned, and professional I have encountered in all my medical experiences. Having Multiple myeloma, Dr. Makhloufs hospital experience in dealing with cancer patients are just one more advantage to getting the right answers for the best treatment possible.Not only are they concerned about the patient from the very first call, they truly care about you and appreciate you being there. I have had 5 dentist and over 30 doctors in my 61 years, and this has got to be the best medical practice I have ever been to. I am so thankful I have found Dr. Makhlouf as I can finally enjoy going for medical services. Any patient needing help, needs to call this dentist first and you will look no further as it doesnt get better than this practice. update: this review was from a few years ago and today they fit me in for an emergency visit. Absolutely the best in care, concern, knowledge and the most professional doctor/dentist ever as well their staff.

Am
Review №88

I hate going to dentist but every since I started going to Dr Mary I have had no problems.She makes it pain free and always makes sure you are not in pain.Went today 1/19/16 to get root canal and Dr Mary and Kim S did great job with no pain.Thanks Dr Mary and Kim S.

Li
Review №89

A friend of my raved about Dr. Makhlouf so I decided to try her. Ive seen Dr. Makhlouf twice, both times on short notice because of pain. Both times Maria was able to schedule me very quickly, which I really appreciated. Dr. Makhlouf was wonderful! Ive had dentists in the past that Ive liked but Dr. Makhlouf is definitely the best. She takes her time and really explains what is wrong and how her treatment will fix it. She takes a conservative approach; rather than rushing to do major work she will try something less invasive first. She really cares about how you feel, and her fees are very fair. I will be going back to her for all my future treatments

Ra
Review №90

Amazing care and attention on a personal level by all involved. Dr. Mary even called me personally, the very next day, because she was worried about my pain level after an acute case of TMJ.

Ke
Review №91

Outstanding dental care; attention to detail, always. Marilyn Mink

Da
Review №92

Wouldnt think of using anyone else for our Family!

Jo
Review №93

Very professional, very considerate and very attentive staff.

To
Review №94

Great Dentist

Information
4 Photos
94 Comments
5 Rating
  • Address:1682 Westbrook Ave, Burlington, NC 27215, United States
  • Site:http://burlington.dental/
  • Phone:+1 336-226-8406
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Emergency dental service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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