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The Trousdale
1600 Trousdale Dr, Burlingame, CA 94010, United States
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ma
Review №1

Beautiful property with many amenities. Great benefits, wonderful staff, and overall good atmosphere. I would highly recommend visiting The Trousdale in Burlingame and see for yourself.

Je
Review №2

Broken promises. Be very careful if considering the memory care community at The Trousdale. My family was made promises about accepting my 95 year old Aunt with dementia into memory care and my 88 year old uncle into assisted living. Months ago, four family members, on various visits, told the sales person that my Aunt was difficult, being verbally abusive. Our top priority was proper care for her. We were all, told “no problem”.Their two nurses assessed my Aunt and Uncle, The Trousdale invited them to move in, we set move in dates, signed all the contracts, paid the money, then moved my Uncle in first, to be followed by my Aunt a month later. We did everything they asked us to do, every step of the way. But just days before my Aunt was to move in, the Executive Director denied her entry. We were told “we are an advanced memory care facility only”, and that we should have been told that from the beginning. We weren’t, I don’t even know what that’s supposed to mean. Nothing on their website about that.Now my Aunt and Uncle are separated by 11 miles via high traffic routes and my Uncle doesn’t drive. The Trousfale has not taken responsibility for their broken, uncaring, incompetent process. My Aunt and Uncle have no children to help them. It will be very difficult for me and other family members to visit each of them, being so far apart. This was a needless waste of time and money, resulting in a very bad outcome. My Uncle is in no condition to move yet again. Shameful broken promises.

Ly
Review №3

Absolutely Beautiful! The building is so modern, innovative, and within walking distance of everything. Love it!

Ka
Review №4

Im excited to represent The Trousdale, the partnership between Peninsula health Care District and Eskaton brings a combined experience of over 120 years of community service. Come visit us soon!

Cl
Review №5

Sparkly new building. Very chic design.

Information
36 Photos
5 Comments
4.3 Rating
  • Address:1600 Trousdale Dr, Burlingame, CA 94010, United States
  • Site:https://thetrousdale.org/
  • Phone:+1 650-443-3700
Categories
  • Assisted living facility
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