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Crossroads Family Dental Care
3750 AZ-95 Suite 106, Bullhead City, AZ 86442, United States
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Je
Review №1

Very friendly staff. Did a great job on my bridge work. The temporary looks permanent. Awesome job crossroads. With very little pain. Gave me a smile I can enjoy thank you so much.

Do
Review №2

My first visit today with Dr Burgess. Was so impressed with the care and concern from everyone in the office from the moment I walked in. Smiles friendly greeting. All were really professional and very thorough. I have always been nervous about dentists. Dr Burgess was so kind friendly and knowledgableI was totally impressed with the care today and am sure i will be less anxious for my next appointment .Matilda and Krystal along with Dr Burgess were wonderful.

Se
Review №3

Tracey referred me when I moved to Bullhead City. The dentist is great and Rachel, my dental hygienist is phenomenal. Very thorough. Minimal wait time and very clean office. I highly recommend for your dental needs.

Ma
Review №4

Krystal is such a personable, pleasant and professional Staff member. Totally enjoy interacting with her.

Ke
Review №5

All staff were very pleasant, efficient, personable, and professional. Impressed that the dentist took the time to answer my questions and did not try and sell additional treatment./services. Great that they offered cold water on a hot AZ day. I highly recommend this dental office.

Je
Review №6

Always nice and friendly. Very great at explaining what is best for you. Elle was a true gem and helped ease my nervousness

Do
Review №7

Very professional, but friendly. I have very sensitive teeth and my cleaning was pain free!

Ri
Review №8

09 27 2021 - - PLUS 5 STARS EXEMPLARY STAFF meticulous office, utmost patient care ever from any DENTAL OFFICE PERIOD.Thank you for helping my daughter Elsie GanzonMichelle OUSTANDING patient service EVER !

Br
Review №9

When I made the appointment I was told to come in early for paperwork. I arrive 1/2 hour early only to be told that I didn’t to be early . Then I waited 45 minutes to see the dentist. I see the dentist & was told by hygienist that my denture would be kept & I had to return at 3:30 the same day to pick up my old denture. I paid $1472.00 - only to be called to come BACK so they could take impressions of my lower natural teeth - I go back only to wait 15 minutes to see someone. None of this information was relayed to me in advance - that I didn’t have to come early; that my denture would be kept; that I had to return to retrieve my denture. I am less than pleased!

Ge
Review №10

They are very friendly and fast. They make my daughter feel comfortable because she’s had bad experiences in the past. My favorite dentist in town!

Li
Review №11

The best! I always have a good experience when I come here even though I am a baby with the numbing needles! They let my husband stay with me. All of the staff are wonderful and care about your well-being. They dont get irritated when you ask questions like you are wasting their time. Dr. Burgess is great. Hes very patient, with a calming presence, answers questions and explains things thoroughly. That makes a world of difference to me. Shout out to Camille too!

Le
Review №12

Awesome people and they do really good work I will go back to them again

Na
Review №13

I am so happy I found Crossroads Family Dental. Not only are they friendly but my appointments are always on time! The hygienist is so gentle! Great place.

CU
Review №14

The staff and Dr. Burgess are knowledgeable and caring professionals who address the whole patient needs and provide viable options to dental problems.

To
Review №15

Krystal is the best. She is warm, caring and sensitive to her patients. She gives off a big sister vibe. She takes the time to explain everything that’s going on so her patients can understand better. The front desk ladies are also wonderful and very nice. I would recommend crossroads to all my friends and family

Ro
Review №16

It was my first time , the people there are very nice take care of me right away , focus on my complains and taken care of it , very kind and professional, im very happy for choosing thist dentist 😊 thank you !!!

Lo
Review №17

Always a pleasant experience with Dr Burgess and his staff. Love, love, love his staff. Theres never a long wait, the office is always clean with modern equipment. Highly recommend.

Be
Review №18

Everyone is wonderful and professional! They explained everything that has to be done. I feel very safe with them!

Su
Review №19

Unable to take proper X-ray because they don’t have the cone bean equipment. So they are sending me to another practice and then telling me I should continue with the new practice…another words they don’t want to take me on as a former patient. Very discussed. Shame on them.😡😡

Gl
Review №20

They are awesome. They CARE about patients needs. Staff is amazing. Glad I found them. Keep up the GREAT work.

Do
Review №21

Didnt have to wait at all In the lobby to be seen, the dental hygienist explained the procedure thoroughly and made sure I understood. The procedure went flawlessly, I recommend Crossroads Family Dental to anybody who wants there dental procedure done without any surprises.

Da
Review №22

Had my teeth cleaned this morning with Tiffany Siddons. She did a wonderful job. Very professional. Highly recommend her.

De
Review №23

They were able to schedule an appointment time that worked well for me. The ENTIRE staff made me feel welcome. I went in for x-rays, check-up and a cleaning. The office was very clean.

Lo
Review №24

As soon as you walk into Crossroads Family dental the office staff is wonderful. They are the frontline! I have stopped going to a dentist before because of a crabby office staff.Then my hygienist Heather is gentle but thorough gal with a terrific chairside manner. Last but not least, Dr. Burgess..... awesome dentist. I am so happy with my choice and so lucky to have picked right the first dentist I went to after moving to the area. Thank you. 😊

Da
Review №25

Extremely friendly and helpful!A wonderful place for your dental needs(and I’m a dental-phobe!!)

Je
Review №26

My first visit to this dentist for a routine cleaning and exam went very well. Dr. Burgess and everyone on his team were knowledgeable and skilled. I was treated respectfully and I received excellent service. I highly recommend this dental office to others.

hi
Review №27

So happy I found Crossroads Dentistry. Ive had the most contact with Tiffany RDH. She is fantastic! Very thorough, gentle, and cordial. I feel very well cared for by the entire staff!

Ke
Review №28

Always friendly staff. Wonderful place to go for someone with dental phobias. They are understanding and patient

re
Review №29

The office staff was very friendly and helpful. I hate going to the dentist like most people, I get a lot of a with associated with it. Dr. Burgess and his hygienist Andrea were awesome they made me feel comfortable. I had to have a filling and they were very conscious of my comfort and pain. They made the experience painless for me. Thank you!

Do
Review №30

No waiting in the lobby to be seen by dentist was quick. The dentist was very nice, caring and prepared me when he was doing any type of procedure on my teeth...very reassuring!

Ja
Review №31

Very friendly staff who know what theyre doing and get the job done fast! I needed timely care recently and they got me in next day and set up everything I needed with referrals. The doctor is also very friendly and I can tell he truly cares. Crossroads will be my dental office for as long as I live here!

Ha
Review №32

Such friendly staff overall! And my hygienist did an amazing job! No pain, no pokes - nothing! Highly recommend and I WILL be back :)

Ti
Review №33

Another great experience at Crossroads with Dr. Burgess. He saw me right away for my crown adjustment to ease my pain. Looking forward to my cleaning later this month.

Ma
Review №34

I was a new patient and they were able to see me the next morning. Very professional, helpful and friendly.

ke
Review №35

Great people, great work and very clean.Highly recommend.

Co
Review №36

This office is super the dentist is so friendly and professional the office staff is great! I will certainly continue with this office ever though it’s 100 miles from my home! I love it!

Ti
Review №37

Excellent staff! The Doctor was awesome, they were all Professional, friendly and all of my questions and concerns were answered. I would highly recommend Crossroads Family Dental Care!

sh
Review №38

I can not say enough good things about Dr. Burgess and staff. Our son was injured at a wrestling tournament and his front tooth was dangling by a thread. Unfortunately, we were not there and live two hours away. The office talked me through everything and treated our family with the upmost care. They certainly put us at ease while being so far away from our son.

K
Review №39

I am someone who is pretty terrified of the dentist and I have to say this couldn’t have been a more pleasant experience. Dr Burgess is the most kind and gentle and understanding man, and his staff was equally as king and very professional. I was so nervous and scared and for absolutely no reason so I will forever and always continue to go to cross roads dental. Thank you guys so very much I really appreciate your office your professionalism and your understanding and kind hearts.

be
Review №40

Very nice staff , worst dentistry ever ! Had many crowns done and my husband and I went to two other dentists who asked who did these crowns because they are not sealed . We have pain since , and they said the gaps are where the bacteria can enter . I was very happy with crossroads in the beginning , not now that I have to pay out of my pocket to have all my teeth work done over again, that they billed to my insurance and my husbands ! I dont like being in pain .

Yv
Review №41

Great staff very nice people, very friendly and professional. A little expensive for this area.

sa
Review №42

Always Very friendly, and efficient! Went in to have a tooth extracted, and as always painless. I definitely do recommend Crossroads Family Dentist.

Sh
Review №43

Was recommended by a friend and Im so glad! From the front desk staff to my super star Tiffany RDH to the dentist. Everyone was so great! Have to give Tiffany huge props for her efficient, professional and friendly service. She is definitely the best and, because of her, Ill will now call Crossroads Dental my new dental office. Love these guys!! 😁

Ji
Review №44

Was great and the staff awesome 😎 the Doctor that went over my Dental plan out standing. Keep up the good work 😊🙂

Ch
Review №45

I was treated with the utmost respect and kindness. It was the best experience I have ever had .

Ja
Review №46

Very profession with a lot of friendliness! Excited to find a dental fit!

ra
Review №47

Fast and great experience. Dr. Kerry is such a great dentist. Staff as well.

TJ
Review №48

The only dentist office I’ve ever felt comfortable in. Thankyou all for all your help

Ro
Review №49

The people were real. Nice I will be back

He
Review №50

The best place to go the office staff are excellent super friendly and professional. The doctor is amazing and makes you feel at ease when getting your teeth done If I could o would give them at 10 star. This is the place to go.

Mi
Review №51

Moved recently to the area and had a dental emergency, so, without recommendations l happened upon this office because they accepted emergency appointments. I am so glad l did! My whole experience was awesome ( for a dental experience, that is), from the setting of the same day appt, until well after l got home. The staff was friendly and professional and put me at ease from the start. Not a long wait to get into a chair. Tv was there to watch while l waited for the assistant. Assistant was friendly as xrays were taken. Dentist was friendly and gave me my options( l needed to have a very painful tooth removed, ugh). Expected to have to make a return appointment, but he offered to do it right then to get me out of pain, and l happily agreed! Novocain shots were painless, extraction was painless, and no pain or issues since. If you are worried about finding the right dentist like l was...trust me. Nothing to worry about here!!! May just be the best dental experience l ever had!

Sh
Review №52

Very friendly and ready to help with what you need

Bo
Review №53

The dentist and staff are cool but if youre a first time patient, youd think youre buying a house from all the personal information they want from you and the place is a little pricey even with insurance, it was expensive just to get a crown glued back in.

Ir
Review №54

The whole staff is very nice. Dr. Burgess is very attentive and tries to accommodate you as best as he can.

Ka
Review №55

Brand new patient - got me in the very next day for appointment- very friendly, thorough exam by hygienist & very sensititive to my needs for xrays (have horrible gag reflex). Got through it very smoothly & the Dentist was very nice & thorough explaining what needed to be done. Thank You!!

Ly
Review №56

WOW what an incredible experience!! Dr. Burgess is very gentle yet thorough and his staff are welcoming and helpful. Highly recommended👍

De
Review №57

Very professional and efficient.

Ro
Review №58

My hygienist is awesome! Always makes sure that I am comfortable and the cleaning is painless. Very friendly and personable.

Na
Review №59

This was my first visit to Crossroads Family Dental. I will stop my search for a dentist in the area. All of the people were very friendly and efficient. I had x-rays, cleaning, and the exam. The work I needed was also done today....no waiting! This was a very positive experience! So glad to have found them.

La
Review №60

My visit was great, even though I got a root canal 😬. No pain, delicate and soooo friendly. Everyone is so nice. The Doctor is awesome. Thanks 😊 .

Th
Review №61

They were able to see me right away, friendly staff. I highly recommend Crossroads Family Dental.

Pa
Review №62

Very nice and helpful in explaining everything about the dental work needed. And the dentist was also very nice and explained things so u could understand. Best dentist I have ever been to. The girls took care of my husband and I as if we were family. Will recommend them to everyone

Ro
Review №63

I was at the dentist today, and as always, they are friendly and almost like family. My family has used them for over ten years and will continue to in the years to come. Thanks Crossroads for your being there for us over the years..

ra
Review №64

Very professional and super nice. They went out of there way to make sure my needs were taken care of and more. I definitely will be back here.

Mz
Review №65

I love it!! Fast Easy and they offer payment plans and there friendly staff!! I would HIGHLY RECOMMEND them to anyone!!! Tooth pulled in 5 minutes or less!! Painless!!!

La
Review №66

If you are like me, you don’t like to think about going to the dentist. However, my dentist, Dr Kerry Burgess and his staff, actually make a trip to the dentist chair very pleasant. Dr Burgess has the most up to date dental equipment and the office is clean and offers, coffee, water, reading material and television while you wait (which is never very long). The Dr and his staff are over the top accommodating. They are very professional, knowledgeable and so friendly. I recommend Dr Burgess and his staff to anyone who is looking for a dentist or would like a change.

De
Review №67

I Always a great experience here everyone is nice and caring.They are also being covid aware

Ca
Review №68

My first time to Crossroads Dental Staff was friendly , knowledgeable very compassionate Kudos to Sammi and Dr Kerry Thank You for your expert care Highly recommend

Ch
Review №69

Very friendly staff and they do a great job highly recommend them

Ro
Review №70

Awesome place, very professional and fair pricing. Would recommend to anyone!

Co
Review №71

Great office workers , technical staff , very friendly! The dentist is super! Makes you feel at ease! Cute sense of humor.

Pa
Review №72

Great place. Love the friendly staff🙌

Su
Review №73

The Dr and entire staff are so caring and kind. I wont go anywhere else! Thank you all so very much, you are all amazing!

Da
Review №74

I had a great experience and the customer service was awesome! Just like the ladies at the front. They are always So wonderful!

No
Review №75

I was treated very thoroughly and professionally. I am pleased with the choice I made to make an appointment with Crossroads Family Dentistry. I will continue with them in the future.

Kr
Review №76

I hate switching dental offices because you never know what type of staff you’ll run into. After reading some reviews I decided to have my teeth cleaned at Crossroads Family Dental Care. Andrea, the hygienist who cleaned my teeth was very friendly and gentle. The ladies at the front desk were also very friendly and inviting.

ju
Review №77

Great place great people! They always take care of me and my health. Thank you.

Ki
Review №78

Awesome dentist office, in and out with no issues. Second year and still stellar customer care, wow.

Sh
Review №79

Im a snowbird and had an issue with my gums. I called on a Friday and had an appointment Monday morning. By then the gums had calmed down. I wasnt sure if I still needed the appointment. But I went anyway. The assistant and Dr were both very nice and professional. The problem cleared up. They didnt do much and didnt charge much either.

Ri
Review №80

Efficient service and painless. Another great feature is text communication about upcoming appointment and emails regarding services recommended.

Do
Review №81

We needed emergency care for a possible broken tooth. Called at closing on Thursday, they made an appointment for Friday at 11.Received wonderful and courteous attention from start to finish. Xrays and pictures of tooth determined it to be beyond repair. :-(Due to a heart condition they were unable to extract without speaking to our cardiologist first.We received a script for an antibiotic, that was sorely needed. We will return once the details have been addressed.All in all, it was a very pleasant experience. Nice atmosphere and welcoming staff. Very clean office.Nice to meet you all.Update: Returned two weeks later and had the extraction done within 15 minutes of arriving. The needle, my husband said, is the worst part.Thank you again for an extremely attentive staff and doctor. Additionally, their first concern was for his comfort while addressing his underlying health conditions. We would highly recommend.

Kr
Review №82

I always have an amazing experience when I go in to get my teeth cleaned. Everyone is super nice and welcoming.

Sh
Review №83

Great customer service. Staff is patient, helpful and caring when taking care of your dental needs.

Ro
Review №84

Friendly and professional! Made it stress free 😊

Al
Review №85

Where do I begin...AWESOME! Dr. Burgess was kind, thorough, extremely patient. He answered all of my questions and then some. Andrea, my hygienist, was a sweetheart. M&M were so helpful. Everyone that I had the pleasure of talking with were amazing! I would Crossroads Family Dentist to everyone. I could not have had a more memorable experience. Dr. Burgess and his staff will be my dental family for years to come. Please make an appointment and experience what I did. You guys rock!!!

Ke
Review №86

Dr. Burgess runs an exceptional practice. Not only is he an exceptional dentist but he hires and retains the best staff. Never the constant up selling experienced elsewhere. My son lives out of state and came in for a second opinion and it was clear early that the previous diagnosis was motivated by money and not health. I would recommend to anyone seeking dentistry work to try Crossroads Family Dental.

Br
Review №87

Very friendly and professional. The best extraction I have ever had done.

de
Review №88

Ive have always had excellent care from everyone at Crossroads Family Dentist, parents always come first.

De
Review №89

A very positive experience. So glad my brother-in-law referred me to you. Tiffany is awesome!!!! You should be very proud of the whole staff for the courteous and helpfulness they show to everyone. It truly was a pleasure. The dentist, assistant and the entire staff are the greatest.

Zo
Review №90

Helped me with an emergency extraction. Couldnt have been more friendly and professional!!

H
Review №91

I was impressed by the entire staff, everyone was efficient and friendly. Hopefully VA will let us continue with my treatment.

Al
Review №92

I loved how they saw me right away when I had a dental emergency and was in a lot of pain! The entire staff was very personable & very caring! My dentist and his assistant are wonderful & gentle! Within minutes I was pain free and was so pleased that they offered me a discount when it turned out that my insurance, due to my recent move, was unable to cover the visit. They made sure that I was taken care of by applying the discount. Very clean & cozy atmosphere...I will definitely return here for another routine visit ♡

Ke
Review №93

Everyone is very professional and the office is extremely clean. The dental care is top notch.

so
Review №94

The girls in the office were very nice. They fit me in the same day. The dentist himself was very nice as well, and right on point. I would highly recommend Crossroads Dental!

De
Review №95

Excellent care and service by the staff

Lo
Review №96

All of the staff were very friendly, helpful and understanding. Dr Burgess and Tiffany were gentle in taking care of my teeth. Will definitely go back after seeing the oral surgeon.

Gi
Review №97

Very nice staff and friendly.

Ta
Review №98

I love crossroads family dentist office! Everybody is so friendly. They always get me right in. I never have to wait long in the waiting room, at the most 10 minutes. The office ladies explain everything ahead of time so you know what to expect expense wise. Tiffany is my hygienist and she is awesome. She does fast work and painless. She gave me tips on ways to help with my issues. The dentist is great too. So friendly, takes his time checking and explaining what he sees. He doesnt pressure you to do work if its too expensive at the time. He will recommend what is most important to take care of first and figure out a plan for what works for you. I would absolutely recommend them to anyone.

La
Review №99

I would have to say that the dentist has NEVER been my favorite place to be. I am so happy to have found Crossroads. Dr. Burgess and his staff are amazing. I have really horrible anxiety but they ALWAYS make me feel relaxed. They listen to what you say and are so caring, I have never been to such a wonderful dental place. I call on a Sunday and it was a holiday and the doctor himself called me back right away. I am so happy I found this place and will recommend them to my family and friends. Thank You Doctor and your staff you all are THE BEST.

Au
Review №100

Ive been coming here for about two years now and I just love the atmosphere! They just get down to business and let you know exactly what is going on, and what your options are. Have never been pushy with getting any additional services unless they absolutely think it is necessary, and do a great job explaining why and the benefits of such. I love the team and couldnt be happier with the service that is provided!

Information
4 Photos
100 Comments
4.9 Rating
  • Address:3750 AZ-95 Suite 106, Bullhead City, AZ 86442, United States
  • Site:http://crossroadsfamilydentalcare.com/
  • Phone:+1 928-704-2580
Categories
  • Dentist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–4pm
  • Thursday:9am–4pm
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–2pm
Accessibility
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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