Doctor Shannon does and awesome job. However, today she was not in. I had accidentally grabbed the wrong paperwork for the doctor to fill out. I asked receptionist if she would print it out for me. She in turn asked the LVN , Mandy, and LVN , Mandy, rudely stated that they did not have wireless so it couldnt be done. I stated it was not wireless, I could just send it via email and ask the receptionist to please print for me. She then rudely stated they were not allowed. I said Dr. Shannon has allowed this in the past. She simply shrugged her shoulders. I know its not their responsibility to print my form, but it would have been a kind gesture had she done so, or at least not have been so rude.I arrived at the clinic at 5:25, had papers filled out and after incident with Mandy I went and had a seat. Reception said I could bring paperwork back the next day and I said ok. Around 5:53, I spoke with the PA as she passed me in the waiting around. I thought she was merely going to restroom. I then saw the pharmacy close and Im still waiting for our appointment. At 6:06pm Mandy walks out and I asked had they forgotten us. She said she thought we were coming back tomorrow. Keep in mind, me and my 4 boys are sitting in the lobby, been there since 5:25pm, receptionist and Mandy could see us in their waiting area, receptionist had already processed insurance information. I cannot help but believe it was intentional. She said she thought we were coming back tomorrow. Why would we be sitting in their area, just hang out. She has horrible customer service skills.

I think it is very sad that one review can bring down the rating of this facility. Totally untrue that they do not speak English or answer questions. I use this clinic when I need care and have never experienced anything but first rate service and care. Shannon and her staff have been very professional, expedient and personable during my visits. I love that the pharmacy is right next door. So convenient. I will continue to use this clinic for my healthcare needs.

Everyone was awesome!!Thank you so much!! 😄

Outstanding!! They actually CARE! Never been treated so well both medically and personally. I had the flu. Shannon and her team went above what any other clinic would. Fantastic medical facility! Thanks, yall.

One Source Express Clinic is awesome! Fast and easy using on-line scheduling! Shannon is so knowledgeable, kind and compassionate . She is one of a kind. Thank you for a great experience!

Very knowledgeable and thorough physicians. Solved a medical issue I had with dx and meds needed to cure me within days! Thankful to have this level of care available in a clinic.

They may or may not have medical degrees, training, or experience. They certainly dont have English experience. Getting a straight answer to a simple question is impossible.