Have had great services from the credit union.I have also been treated great by the employees .

All the Brownwood employees are so kind, knowledgeable and helpful! They embody the spirit of community.

Everyone in the bank is always nice and helpful.

They say first impressions are everything.We should have went to another bank. Now today is my wife and I second time dealing with the banks employees and their is no friendly customer service.Just rude, talking in circles about our money. Then to top it off a bank employee ( Mitchell Duttry ) @ the brownwood Tx Location was not only talking in circles, he implied my wife is lair and then lied to us at least 3 times. Thank God I thought before we went inside to record it. We shouldnt have feel that way a record things. 😞😞 . People research your bank before you open an account.If your treated like second class citizens like we where, you dont want your money there.

They hire the most rude and hateful people. If there is an issue with your money, they will ignore your calls and send you on a automated phone chase. If you happen to get someone from the local bank to actually pick up they will lie and say the person you usually deal with isn’t there. Terrible place to do business!

Everyone there is so helpful and they live the essence of community! They know you by name. Very friendly!

Most time bank tellers are soo busy, they dont provide the best customer service. I have never had an issue with the bank service though.

Bank Tellers are always professional polite and courteous

If your looking for any loan this is the place to go