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The Tooth Place
300 Lorenaly Dr, Brownsville, TX 78526, United States
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jo
Review №1

Meet Ellie she is such a Friendly elephant! Beautiful Modern office with great staff and service! I love their COVID-19 protocol and how Clean the staff is❤️

Pr
Review №2

They Don’t clean the restroom and the staff are very unprofessional they also have treated people with covid

Pa
Review №3

The Tooth Place has great customer service! Their receptionists are very friendly and helpful, especially Lulu, who goes out of her way to assist you. She is very kind and friendly.I love coming to The Tooth Place. I have been a patient for many years and will continue to be.Their staff, hygienists, and dentists are very knowledgeable and friendly, as well. I highly recommend this place for all your family and friends.

fa
Review №4

I love taking my kids there . I felt very safe during this time . Everyone was awesome and my kids love Ellie.

De
Review №5

Love the staff and the office! Super nice environment

Lo
Review №6

Great staff all around the office. All the equipment in the office is updated . Huge clean office for everyone is the family. Hope was amazing at communicating with my family. It’s a kid friendly atmosphere and lots to do for the little once. This will be our dental office for our family.

Mi
Review №7

I used to love the tooth place. Once they moved the service went downhill. The kids side seating is one giant seat and sometimes they cram the place to the point there isnt anywhere to sit. We delt with it for a while but ultimately decided we will be switching after 11 years.

Ma
Review №8

The Tooth Place has great customer service. Their staff make it a very comfortable place.

Ca
Review №9

Horrible place to work employees are not valued nor important for this company all they care about is how much money they make with patients…

Pe
Review №10

I just want to mention that Dr. Villanueva from the Tooth Place in Brownsville did an amazing job!!! The customer service was excellent and they have excellent staff. A big thank you to Silvia for a wonderful experience. I will continue to bring my family to the Tooth Place!!

Je
Review №11

What a place , new patient took my daughter in today and when i work true the door i hear the doctor beeing very unprofessionl with one of his employees, i imagen how they care about the customers.

Ro
Review №12

Great Doctors and staff !💙

We
Review №13

If i could i wold only but 0 starts bad Customer service

R
Review №14

Not sure why people rave about this place. It is run by kids which at times can be pretty rude. First, I waited for about an hour to get called in. Then, I waited another hour to see the dental hygienist. Then, waited more for dentist. Took about 3 hours there. I thought they were dirty. Dental hygienist finishes, and puts her dirty medical gloves in the counter. Dirty gloves are left there. Then, dentist comes in and also after she is done examining my child proceeds to leave her dirty gloves next to the other gloves that had been placed there by the dental hygienist in the counter. Dirty medical gloves go in the trashcan. They should have been discarded immediately. I would not go back again. I would think that they would be following all sanitary practices but they are not.

Sa
Review №15

Excellent service and welcoming staff.

Ra
Review №16

Friendly staff and excellent service.

Cy
Review №17

The experience that we get from all the employees is wonderful. The dentist and dentist techs treat the whole family with lots of care and like if we were part of the family. We all extremely LOVE The Tooth Place

Ix
Review №18

The staff , the hygienist and doctors are awesome!! They do their best to help and make you feel comfortable!

hi
Review №19

Very kid friendly, excellent service, dentists are very professional. I love this place. They have separate waiting rooms for children with a movie theater, arcade games, and a play area for little kids. For adults they have a coffee bar and very relaxing couches and atmosphere.

Le
Review №20

I had a wonderful experience. From the moment I walked in the door, everyone was friendly and welcoming. I shared that I had some level of anxiety and they did everything possible to accommodate me. They showed me around the facility making me feel comfortable. Cynthia, the Hygienist, did an amazing job making sure that I was comfortable. She explained everything that was going to be done step by step. When Dr. Rodriguez came in, she too explained the dental work that had to be done. I had a filling and the doctor kept asking me if I was okay or if I needed a break. Before any work was done, I was given the price. This was definitely the best dental experience ever!!!

A.
Review №21

My babys first dental visit was beyond successful! I appreciated how great the staff was. Even if they werent assigned to attend you, they still greeted you and made you feel attended to. They got my child to interact better than she usually does with new people. Thank you for the memorable experience.

Yv
Review №22

Great friendly staff! Hygienist Maritza is the best and there are no words to describe Dr. Shelly! Ive been bringing my girls here for over 10 years and I wouldnt dare go anywhere else.

An
Review №23

Had an appointment today at 10am and the place was empty. We waited and called for about 30 minutes. We are from out of town and I had called prior from driving 6 hours. The only reason why we needed to come back into town was because of poor workmanship for the 2nd time. My wife been having pain after they fixed her filling. She got the work done a little before the whole covid scare. So now we have to spend more money to come back and get this taken care of for the lack/poor communication of this office

Es
Review №24

Absolutely the best dentist ever. I love how friendly and pacient the staff is. The office itself is spectacular, always clean. The playing area is a bonus for the kids. I love coming here. Thank you🙂

Sh
Review №25

You all are awesome. ... I loved the ambiance, the friendliness of the staff and the cleanliness of the place. Its great that they give you a tour of the place on your first time. Thank you!

Mo
Review №26

Awesome place to go to for the kids it has a play place, arcade games, tablets on the wall, and a theater. There are TVs on the walls and an open seating area so you can watch the kids in an open area. Plenty of space to sit and little picnic tables for the kids. The kids section is blocked in by windows and a big glass door so the sound doesnt travel to the adult section. Which is fully equipped with a coffee bar and water in a quiet and comfortable setting. That way neither side will be bothered by the other. Staff is very friendly and they always have a smile on their face. I have been with them since they were at their old location and you can really tell they put portions of their profits into keeping the place updated and comfortable for their patients.

Ka
Review №27

Great all around for kids and adultFun yet professional atmosphere speedy service and comfortable..... I highly recommend the. Tooth placeFor your dental needs❤

MV
Review №28

Great atmosphere however they take FOREVER to tend to their patients. They also dont have the proper equipment for toddlers, they had the hardest time suiting to my youngest needs. We went to another dentistry and it went smooth.

Jo
Review №29

Talking on my own experience my children and I just love this place.😍 My husband and I are so blessed to have the Tooth Place as our children primary dentist. What can I said about their customer service, they are the best for me and my beautiful family💕 We have never had a problem with appointments, customer service or anything else. Definitely the best!

Me
Review №30

My family and I have been visiting the Tooth Place for several years now. I am happy to say that we have always had very favorable and pleasant experiences at all our dental visits. The dental office staff is always extremely professional and very courteous, and on several occasions have been able to schedule me when I have been under excruciating pain, for one reason or another, regarding my dental care. The dentists and dental hygienist have been extremely informative in giving me information before treatments are conducted, and care, thereof. The staff is amazingly helpful and always follow-up when I have had procedures done. The facility is impeccably clean always, and hygienically on point. My family and I are very happy to provide this review and recommend The Tooth Place very highly! Thank you Tooth Place for always taking care of our dental needs with such a professional, pleasant, cordial and positive attitude. You ROCK!!

Ru
Review №31

Love how my baby gets treated with patience and how she enjoys getting a new tooth brush every visit. Absolutely enjoy the play area and movie time. Totally recommend The Tooth Place if you want the best patient care and environment for your kiddos.

Si
Review №32

My appointment was at 3pm, arrived 30 min prior since my daughter was a new patient. They didnt do a cleaning only applied fluoride and took x-rays, DDS didnt go into the room until 4:30, and we left that office at exactly 4:45. He went in to explain the many cavities I already knew she had, thats why I was there, and to tell me they were going to send her to a specialist. So no, I dont recommend this place! Very long wait to not have anything done. Ill wait to see what they bill the insurance for fluorideapplication.

al
Review №33

My siblings love playing while in the wait room! Fun activities in the lobby!

Ju
Review №34

My boys absolutely love coming to the dentist. Staff and doctors always make you feel welcomed and comfortable! We love it here and I always recommend them to my family and friends.

Jo
Review №35

First time, after a dentist visit I feel propelled to write a review. In fact, for anyone that has rendered a service to me. Even more that is positive!Abigail, Daisy, Hope, Anna, and Dr. Villanueva were amazing. I really felt genuineness from this staff. I owe them a thank you review for such a pleasant and comfortable experience.I ❤️ TTP! + Staff😬.

ed
Review №36

Awesome staff and the doctors are great they have an excellent service. My kids are very satisfied and love coming to the tooth place, its a wonderful experience overall I highly recommend this place, THE TOOTH PLACE... Thank you for your warm & caring service!!!

El
Review №37

Extremely friendly, welcoming staff!! My kids were first time patients and they respected our time as they called us within 15 minutes of our appointment time. My kids loved the play area as did I. We definitely recommend the tooth place!!

ma
Review №38

Its been 20yrs since I started bringing my children to the tooth place...best place ever...awesome staff and very knowledgeable. Have never had an issue and all my concerns have always been addressed and all my questions answered as far as my childrens dental issues are concered...have always been treated like family here!! A++++

Ga
Review №39

Awesome service, I have been coming my self as a child and now my children. Love the place.

Øz
Review №40

I love this place, I have been coming here my whole childhood and teenage years! They never let you down!❤

Jo
Review №41

My autistic son loves this place and whenever we come they always treat us so kindly. They pulled Ellie from break just for him and I appreciate it so much

Ja
Review №42

I love Dr. Martinez she is awesome! She does an amazing job that lasts a lifetime. Personnal is super friendly. Angie is the best she works with your scheduling that best fits your time. They are like family ❤

Ga
Review №43

I love this place! Been going here since I was young and the staff is amazing! The waiting area is pretty fun as well. 100% recommend to all.

Lo
Review №44

Great place for all your dental needs! Staff work amazing with kids; they demonstrate great patience and talk with the kids, explaining to them what they’re doing. They work great with parents too!!

Ma
Review №45

Love the new place. It so modern and new. And the rooms are very up to date with new equipment and TVs to watch while you wait

Ra
Review №46

Great staff and the dentist was very thorough. Angie did a great job with follow up information. Overall excellent experience.

Te
Review №47

I tried a dentist a little closer to home & have now come back. Nothing compares to the girls here! From reception to Dr & every single person in between. They are professional, compassionate & have very happy personalities. My teeth feel amazing & I bring my entire family.

El
Review №48

Excellent dentist. I like the amazing games for the kids and the friendly customer service as well as the attention they pay to the children. Really recommend this dentist. It is a blast for the kids.

Da
Review №49

LOVE LOVE The Tooth Place!!!!! Highly recommend it. I find that Dr. Martinez takes time to explain all the procedures. She explains all the pros and cons of the treatment so that I can make an independent judgment. She always takes her time during the exams and treatment never rushes through the appointments. Her staff are also very courteous and always happy to help you with any questions or concerns. Never will I change Dentists.

El
Review №50

👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎I do not know what day all the previous people with good comments came in but on this day it was shocking. How could scheduling clerks schedule everyone one for one same exact time? What is the use of setting up an appointment time if there going to place all patients for one same time. Doesnt make sense. Ignorance is spreading like wild fire. Didnt think it was like this at this place. I was wrong. Sad to know they wont use their brain to its full potential here. 👎👎👎👎👎

La
Review №51

Always a smooth and wonderful experience when we visit the Tooth Place. Staff is AMAZING and doctors are wonderful! Thank you for all you do. Big thanks to Cynthia! You were wonderful!!

As
Review №52

The Tooth place is the best dentist you can go to. Great service, staff is always nice and friendly!! Place is always clean. My children love to go play in the waiting area.

Ka
Review №53

Dr. Shelly Martinez is a wonderful dentist! Shes really friendly and does a wonderful job. The staff is so welcoming and attentive. I highly recommend this place to anyone, especially those with kids with special needs.

Fa
Review №54

Good for teens not for small children because they recommend you some where else when small children need procedures done

Ju
Review №55

I love, love the the tooth place. It took me awoke to find a dentist for my kids but when I found this place it felt like home. They really think bout the children and make them feel safe. I love how they keep them entertained in the waiting room n when there doing there thing. Everyone there is nice and never rude from the girls in the front desk to the assistance n especially the Drs. I love how they explain everything before and after they do anything on the patients, and especially when they call back to check up on the patient. My kids and I are happy with this place.

Me
Review №56

I love coming here! They are very clean, respectful. They really take care of you throughout your visit. They are very nice to their clients, especially children. They make you as comfortable as possible! HIGHLY RECCOMMEND THE TOOTH PLACE! Very good. :)

Sa
Review №57

I was tired of my kids dentist and The Tooth Place payed a visit to my childrens daycare center. I decided to give them a try and I have never left. Dr Shelly Martinez is amazing. Her whole staff is just wonderful! I have 0 complaints💓💓

St
Review №58

Great service and great staff! Ive been a patient of Dr. Shelly Martinez since I was 12 and now my husband and I are both patients. Very comfortable and private. We both really enjoy our visits and they can always accommodate to our schedules. Love this office.

Al
Review №59

Excellent staff, everyone is attentive as soon you walk-in. Kid friendly. Highly recommend.

vi
Review №60

This is honestly one of the friendliest place to seek dental treatment. Dr. Park, Dr. Rodriguez and Dr. Martinez are all great with patients of all ages. The staff is great with kids and the play area is always clean. I cant wait to see their new office location soon.

El
Review №61

Friendly attentive staff! I highly recommend The Tooth Place to Families. Beautiful facility!

Sa
Review №62

Best customer service I have experienced in a dental office. Everything is well coordinated and all staff is knowledgable. Recommend to everyone of every age and need.

Ja
Review №63

The tooth place is so amazing it has been a wonderful experience being with them. From the doctor to the staff are so humble and caring. I would not want to be with any other dentist.! Thank you all for everything!!!!!

Je
Review №64

Staff was very friendly and helpful. Facility was clean. Overall my children had an excellent experience. Thank you

Es
Review №65

Great staff and very accommodating to your needs. Excellent hours. Fits any schedule. Highly recommended.

Se
Review №66

Great Family Dentist, The Tooth Place was my dentist as a Little kid and now my Daughters are with them and couldn’t ask for anything better!!Great Doctors and Friendly Staff!!

E.
Review №67

Dr. Martinez and her staff are the best! Dr. Martinez always makes time to speak to you and she genuinely cares about her patients. The office staff is very friendly and the office is always very clean; Ive never had to wait very long to be seen. I highly recommend The Tooth Place.

Be
Review №68

Brought my whole family in today, two children one adult and got amazing care for all of them! Great staff and the Drs are very kind and explain everything very well

Ba
Review №69

It was a great experience at this place. They treat you great. They also have entertaining games and a small play ground!!!

Ly
Review №70

Love the tooth place have been coming here since I was little, and now I bring my own kids its very nice and clean space the staff is great with kids very friendly.

Al
Review №71

There super nice, you can ask away and they will always answer your question. My baby girl like all the staff.❤️

Ba
Review №72

Great experience the first day. Friendly staff and very helpful

Za
Review №73

Best Dentist office in the Valley. Staff are super friendly and welcoming. They do so much here! Come visit Dr. Naylor!

De
Review №74

I love that they had so much patience with all my 4 kids...My kids are a handful and the fact that they were just so nice to us is awesome cant wait to go back for my kids check upBest recommended to take your kids there 😊😊😊

Pa
Review №75

Long waiting 2hrs and 30 min of wait. Desntist does treatment in 10 to 15 min the rest is just waiting on lobby then on the inside rms. Staff/ assistant wearing long acrylic color nail which i find it unhygienic. I strongly dont recommend this place., and to clarify i put a star so it could let me submit my post.

Vi
Review №76

By far better than the rest. Staff was courteous, friendly, and professional. The office is super modern, the tools are mega high tech. Totally recommend this place.

Sa
Review №77

They have nice people they treat you so nice they all ways great you when you come in

Es
Review №78

The Tooth Place is the place to go for all your dental needs. We love to come here because of their extraordinary knowledge and services. Love their dentists and office staff. Will always recommend them.

Ma
Review №79

Staff is always courteous, friendly and ready to answer any questions we might have. Our kids love it there! Best place ever! 😁

De
Review №80

Kids loved it! They felt comfortable.

Ma
Review №81

Great place to bring you kids love the new building lots of toy for kids to be entertained mean while they are are called Recommend it...

An
Review №82

Dr. Martinez and her staff a Phenomenal. Its been 15 years that she has been our family dentist. Rosie is the BEST dental assistant. We will never go to another dentist.

El
Review №83

Wonderful staff, clean rooms and a nice big play area for my little one to keep busy while I wait for her brother to get his dental work done! I definitely recommend this dentist office.

Br
Review №84

Very nice & friendly staff my daughter & I go there I have never had any problems with them! I highly recommend they are very professional!

Jo
Review №85

It was the best experience I have ever had the staff was amazing and super nics

Es
Review №86

The friendliest staff, very welcoming. Also, they are very quick to assist you. No waiting for hours.

AJ
Review №87

Treatments were great. Seemed to spend a lot more time waiting to be seen, exams, cleaning, etc. than I have in the past.

Va
Review №88

The Best Cleaning any child or parent can have. Great service. Keeps you smiling at the end of your cleaning or filling for the rest of the day. Recommend anyone to come to the Tooth Place for their cleaning.

Ta
Review №89

Very good experience every time. All staff is very nice and helpful. My kids love it every time.

Ca
Review №90

Great place! My 3 daughters (1 of which is a toddler) love it here. Everyone is so amazing. Totally recommend it.

Al
Review №91

Visiting the dentist is always fun for my kids. They love to play in the play ground they have plus all the people that work there are very nice. 😊

Li
Review №92

Great service ..and amazing staff ... would highly recommend

Gi
Review №93

Great atmosphere! The office besides being clean is very family friendly. Great experience and very nice doctors and staff! Highly recommend

En
Review №94

The Toothplace Place has very friendly staff. I recommend this dentist office. Great with working with your appointment schedules.

Be
Review №95

Always such a great, welcoming environment! Employees are really nice and eager to assist you! So happy that I chose to bring my family here!

Ma
Review №96

Staff members are awesome. Ambiance is great and feels like home. Nancy makes me comfortable all the time . i would recommend this place to friends.

Ma
Review №97

Excellent customer service!! Flexible hours work out with my busy schedule. I would totally recommend The Tooth Place.

ni
Review №98

My son had an awesome experience. Erika did an amazing job. She is kind, friendly and knowledgeable. Great office!

Iz
Review №99

I had a wonderful experience!! Totally in love with this place! 😁

Be
Review №100

Our children look forward to their dental visits! The staff are very knowledgeable, friendly and engaging! They make their appointments fun for them! Definitely recommend The Tooth Place to everyone!

Information
29 Photos
100 Comments
4.9 Rating
  • Address:300 Lorenaly Dr, Brownsville, TX 78526, United States
  • Site:http://www.thetoothplacebrownsville.com/
  • Phone:+1 956-542-9200
Categories
  • Dentist
Working hours
  • Monday:8:30am–1pm
  • Tuesday:Closed
  • Wednesday:8:30am–7pm
  • Thursday:8:30am–7pm
  • Friday:8:30am–7pm
  • Saturday:8:30am–7pm
  • Sunday:8:30am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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