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David R. Oldenburgh, O.D.
4338 Ridge Rd, Brooklyn, OH 44144, United States
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David R. Oldenburgh, O.D.

Comments
SJ
Review №1

Very unprofessional and charge extra fees for mysterious items that they, and their billing company, cannot explain. We had to get the BBB involved just to get them to address the issue!My wife went in to get new contacts. They said her eyes were so bad, they had never seen anything like it. Super unprofessional. Yes, my wifes eyes are bad, thats why she is going to an EYE DOCTOR!! They did not know how to order the contacts either, the doctor basically went to Google and looked up a place that would accept my wifes prescription. Then after that they billed her incorrectly, charging a mysterious extra $90 dollars for nothing. The lady at the front desk had no idea what it was from, despite my wife having the receipt for it from the office as well as on her credit card bill. The lady GUESSED (no, Im not joking) GUESSED that it was a copay, which my wife knew for a fact that it wasnt because her insurance doesnt charge copays. The ladys response was they all do! She clearly had no clue how insurance actually works and was a complete idiot. So then she has my wife call the billing number. THEY were actually helpful except when pulling up my wifes record, there was no record of the mystery $90 and they were not even sure what it could have been for. So, we should talk to the doctor right? Nope, sorry, they are always out of town for weeks on end apparently. So now what? I guess we have to call our credit card company and challenge the charge as criminal activity? Seriously? Never going here again, obviously, but also seriously considering calling the police to report credit card fraud.Edit: After using the BBB the get results we finally got our $90 back. Seems the only way to get results from these people are with drastic measures.

Ja
Review №2

RIP Dr.David R. Oldenburgh. You were a very nice man who had a lot on your plate your whole life. Now you are at peace with Shannon and your son. Taken so young. My son, David told me you passed on 7/30/18. You were always kind to my mom and me when we came to your office. Thank you for being a professional.

Pa
Review №3

The worst and least professional optometrist Ive ever been to. If I could give zero stars I would and recommend no one ever see this doctor. While I was in the waiting room I could hear the doctor and his assistants openly making inappropriate comments about their clients. During examination he seemed more interested with engaginig in flirtatious conversation with his assistants than the actual exam. I gave them my insurance, which they accepted and received payment of $220 from. Then a month later, I received a bill in the mail for $80, which they say wasnt covered by insurance. I come to find out after the fact that they charge $120 for an exam if you pay in cash. I can see why they were so eager to take my insurance and not tell me about their cash policy. If this kind of practice isnt illegal, it should be. Totally unprofessional and borderline scam artists.

Me
Review №4

Ive been to going to Dr. Oldenburgh since I was 11 years old and I dont think I can trust anyone else with my eyes. Hes given me free eye drops countless times and is willing to see patients outside of his normal office hours for emergencies. I am so grateful for his generosity. He knows his patients well and is willing to help them at all times.

Sh
Review №5

He was very kind and I can tell that he is very passionate about his work. He was just as excited that I can see as I was. Plus, hes great with kids and they accept Medicaid.

Bo
Review №6

Dr. David Oldenburgh is an outstanding optometrist. In emergency situations or routine checkups, he is always thorough and kind. My son damaged is corneas. I called, and Dr. Oldenburgh told me to come to the office. Although he was headed out for a family vacation, he waited for me and took care of my son. He gave me his cell phone number so I could call any time with questions or concerns. I never had to call Dr. Oldenburgh because he called me every day to make sure my son was okay.I have recommended him to all of my friends and colleagues.

Pa
Review №7

One word, dishonest. Came in with an insurance card only to find out after the fact that they charge more through insurance. $90 cash for a contact exam but they make $254 if they file it through insurance. I wonder why they didnt tell me they charge less without insurance if you pay in cash...$164 extra in their pocket thats why. I thought doctors were supposed to help people not rip them off? I will never go back again. From the looks of it Im not the only one!

Cy
Review №8

I am deeply saddened by the news of Doctor odenburgs death. I first started seeing him 2 years ago because of a chronic very painful eye issue that had plagued me 12 years that several other doctors failed to diagnose but within 10 minutes of my first eye exam he diagnosed it! He treated the eye .with the right medications and within 2 weeks, poof! All better! And a few months later he treated me through my laser surgery and made sure I had great care. I will always be grateful for his care. My thoughts and prayers are with his family and friends and colleagues.

Co
Review №9

Do NOT GO HERE. They take advance of those that are not sure how their insurance works. They dont listen to your requests and tell you that you dont know what contacts you like best. Worst Experience Ever!!!

Ni
Review №10

Had an appointment at 1245. Left at 120 with people still in front of me.

Jo
Review №11

Be ready to wait even id you have an appointment. They chit chat more than they work!!!

ch
Review №12

Love the doctor

An
Review №13

Amazing!

Information
3 Photos
13 Comments
3.4 Rating
  • Address:4338 Ridge Rd, Brooklyn, OH 44144, United States
  • Phone:+1 216-741-3733
Categories
  • Doctor
  • Optometrist
  • Eye care center
  • Ophthalmologist
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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