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New Smile Center
9201 Broadway Ave, Brookfield, IL 60513, United States
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Comments
Ch
Review №1

Ive been going to this dental office for about 11 years or so and I love it. The staff is always friendly and professional. They go above abs beyond to help my kids feel comfortable.

St
Review №2

The service and staff were knowledgeable. The only problem was when it came to billing. I signed an invoice for the procedure and paid the bill, then received a second bill for double the amount two months later. The dentist said it was my problem not theirs. I decided it was too much of a headache, paid the bill, and cancelled the appointments for my family in the future. The dentist has unprofessional accounting practices.

Sa
Review №3

Two stars because the receptionists and hygienist were very friendly, and good customer service deserves to be recognized. Unfortunately, the dentist was so unpleasant I cant bring myself to give another star.This was my first visit to this office. The dentist did not introduce herself so I cant even say who she was. Without discussing my history, she took a quick look at my teeth, took x-rays, and then declared I needed fillings on most of my teeth and one (possibly two) root canals. I expected to need some work done, as I usually do. However, I was not expecting the amount or extent of work she told me I needed. She was unsympathetic when I tried to explain my medical history and what my previous dentist had told me about some of the stains on my teeth. Her tone was accusatory, demeaning, brisk, and she essentially brushed off anything I tried to tell her.Needless to say, I sought the opinions of two other dentists. Both dentists said the extensive work this dentist quoted was aggressive, unnecessary, and some of it would cause further damage in the long run.

Sa
Review №4

I have been attending the surgery for years but only today was I introduced and was placed under the care of Dr. Amir. A very skilled dentist and very polite. I will be recommending his services to all friends and family.

J.
Review №5

Took my son for his first dental visit and they were amazing! He did great and became afraid just before ending his check up, but they were kind and understanding.

Al
Review №6

Dr. Poskus made medical mistakes that costed me several thousands. She even did not acknowledge or apologize. I am not planing to come back. Good luck and be aware.

So
Review №7

Good service, I felt well taken-care of!

Information
2 Photos
7 Comments
4.1 Rating
  • Address:9201 Broadway Ave, Brookfield, IL 60513, United States
  • Site:http://www.newsmilecenter.com/
  • Phone:+1 708-387-2020
Categories
  • Dental clinic
  • Dental laboratory
Working hours
  • Monday:10am–6pm
  • Tuesday:Closed
  • Wednesday:8am–2pm
  • Thursday:Closed
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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