My first appointment was so so. I had an urgent need to see a doctor this morning as I believe I have a bladder infection. I called and they kindly said they would fit me in. I arrived ten minutes prior to the time they offered me. I waited for an hour in pain and needing to use the restroom. I chose to leave without seeing the doctor. I probably should have asked for a timeframe as to how long I would wait. I am now at an urgent care place right by my house. I could have saved the time and money and started here to begin with. I canceled my future appointment and will seek another doctor that runs a tighter practice.