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Shannon McDonald
6716 Nolensville Pike Ste 100, Brentwood, TN 37027, United States
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Ri
Review №1

I can’t speak to the bad reviews, but you can’t make everyone happy. So far she seems to be a great doctor. She listened, and had good bedside manner. She ran a few tests on me to try to pinpoint my issues and I was surprised at the results. No one has ever ran some of those blood tests on me before, even though they seemed pretty standard. I look forward to going back and seeing if the recommended treatments have helped my issue, and working with her on my overall healthcare.

Em
Review №2

I have been a patient of Dr. McDonalds for several years (began seeing her before she joined Tri-Star and followed her here despite the location now being less convenient). She has always been very attentive and patient with me and has truly listened and helped me every time I have brought up a concern. She has helped me smoothly navigate several medical issues when other doctors (specialists) failed me and I will forever be grateful to her. She is very honest, kind, knowledgeable, and helpful and I would recommend her to anyone who asked.

Gr
Review №3

I am not quite sure how she has these negative reviews, I have now seen her several times and she has been nothing short of fantastic! Shes very knowledgeable and takes all the necessary steps to try and help you the best she can. Great Primary Care Physician!

Ka
Review №4

To be fair, the doctor is pretty good. I understand it can be a little stressful. Her bedside manner is just a little stiff. Now the office staff is a different story. BEWARE when you call to enquire about your medication. Instead of being honest they have a tendency to tell you just what you want to hear because its the end of the day on a Friday. The nurse I dealt with was AMAZING! She had to be new because she was very kind and had a great personality.

Sa
Review №5

I have been a patient of Dr. McDonald for over 10 years. She is a very kind, calm, and attentive physician. Years ago when I had a very sudden falling out with a specialist I was seeing for a sleep disorder, she worked me into her schedule quickly and helped me transition through that situation smoothly. The nurses and office staff are always kind and polite.

Ge
Review №6

Very good person caring, friendly and knowledgeable Doctor.

St
Review №7

I don’t understand why Dr. McDonald has negative reviews. I think she has great bedside manner, and comes across as being very caring and patient. She’s also very thorough when examining her patients. 5 stars all around.

Ge
Review №8

Doctor vanity displayed at its finest. Insensitive manner towards patients and believes her medical opinion is far more valuable than the act of truly listening to the individual in front of her. I researched and read reviews before making the choice to see this provider. I was sorely disappointed within very little time of f2f contact. To add insult to injury, her office staff are equally as flat affect, bossy, and generally unhelpful. Not at all willing to go out of their way. My husband caught one of them talking negatively about an interaction they had just had with me. Truly unprofessional office. Not shocking since the it always comes from the top- down. Avoid this practice and find a provider that elsewhere.

St
Review №9

I gracefully left this provider after I overheard her gossiping about me with her staff. I expect a level of integrity and ethics when it comes to my healthcare all of which this provider was unable to provide.I am also currently attempting to have records forwarded to a specialist. Her staff is rude, unprofessional and uncooperative. I would avoid this primary care at all costs. Save yourself the headache.

Ma
Review №10

Was my primary doctor until bad interaction with rude nurse. Not saying any of the rest were any good either. Dr. McDonald is by far the worst doctor I have ever been to. She is very cold, doesn’t seem interested and acts like she is scared to touch you when she examines you. Staff is rude and act like it kills them to do anything. I have switched and so has the individual who recommended her to me.

Bi
Review №11

Dr McDonald may have the WORST bedside manner i have ever seen. Very Cocky, doesn’t listen to her patients, and seems to be a know it all. I will never step foot in her office again. Was extremely insulted, and can’t believe Tri-Star didn’t do a better job of screening their Doctors. I would NOT recommend!

Am
Review №12

Was great, very attentive, asked questions and am happy to have her as my doctor

Si
Review №13

I was excited to go see Dr McDonald cause I live close to her office We were late 15 mins they told me we were late so they can’t reschedule and told us to not to come back. I was shock but it’s there policy so I’m looking for new doctor

Ka
Review №14

Horrible experience. The nurse did not listen to anything I was saying as to what I needed. The doctor was even worse! She acted irritated and lacked knowledge. Do yourself a favor and do not see this doctor. Worst experience ever.

Information
2 Photos
14 Comments
2.4 Rating
  • Address:6716 Nolensville Pike Ste 100, Brentwood, TN 37027, United States
  • Site:https://tristarbrentwoodeast.com/?utm_campaign=corp_listings_mgmt&utm_source=google&utm_medium=business_listing
  • Phone:+1 615-941-7501
Categories
  • Family practice physician
Working hours
  • Monday:Closed
  • Tuesday:8:30am–4:30pm
  • Wednesday:8:30am–4:30pm
  • Thursday:8:30am–4:30pm
  • Friday:8:30am–4:30pm
  • Saturday:8:30am–4:30pm
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible toilet:No
Planning
  • Appointments recommended:Yes
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