6 days agoNEW-EditI was treated like dirt by the staff in the Emergency Room.One staff member threatened to throw me out because I was unable to talk loud enough. I was having trouble speaking because I was in severe abdominal pain and it hurt to talk.I was refused the use of a wheelchair, which I requested because I had severe abdominal pain and it hurt to walk.This is not the first time I’ve been treated this way at the BMH Emergency Room. I have three serious chronic medical conditions that occasionally require emergency care. I would like to be able to get the medical care I need without having to face being treated with disdain, humiliation, or abuse.I’ll be filing a formal complaint with the hospital and working with a legal patient advocacy organization to ensure that I am able to get the care I need in the future without fear of mistreatment. If that doesn’t work, I’ll employ a legal team. This is unacceptable and it has to change.

Great hospital, professional training and employees, housekeeping services is non existent..Some nursing services are farmed out, not so patient friendly. Otherwise very good.

I did not have a good experience here at all anytime i went! I went in with gallbladder pains and they did nothing for me until i went 4 days in a row then they did bloodwork and a ultrasound and the dr had said i had one of the biggest gallstones he had ever seen and if i wasnt rushed to surgery it would have erupted in a matter of moments. I was so scared and didnt understand why they didnt help me when i went in the first time all the dr. Thought i wanted was pain meds 😥