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AFC Urgent Care Braintree
485 Granite St, Braintree, MA 02184, United States
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Ch
Review №1

Convenient and quick care. I was able to walk in for animal scratch/bite. In and out in less than one hour. Staff were friendly and the provider is an MD/Physician. The provider made sure I was informed and understood my plan of care before leaving. I received a written summary and my prescription was e-prescribed to my pharmacy without issue.

Co
Review №2

When my children, husband or myself get sick or have an injury, I always head to AFC Urgent Care!! Yes, we do have our personal providers, however, when the illness or injury is not severe, I can count on AFC to see us quickly and provide great care. I do not know anyone who wants to wait to be seen!! I highly recommend AFC for quality care that does not disappoint. The fact that you can depend on them to be seen quickly is a bonus especially if you are not feeling well or have little ones

Ph
Review №3

The access to providers are quick and easy. The physician assistant and the staffs are professional and sweet. I feel so much better just a couple hours after being seen. Thank you so much!

Lo
Review №4

Professional fast treatment. This clinic utilizes multiple Hepa filtering systems in the waiting area for patients! This means they are optimizing every precaution to keep their staff and patients safe. The Physicians Assistant treating me was professional, personable, throughly explained treatment options and testing. I highly recommend seeking non emergency medical care at this location, you will not be disappointed.

Vi
Review №5

Dr. Nubar and his staff are amazing! I can tell that they truly care about their patients and pay attention to all details. I was in and out in 15 minutes— Will definitely be recommending AFC Braintree!

Ch
Review №6

I have used them for myself and daughter on a couple of occasions. Very professional, and out in a reasonable time

Sa
Review №7

Had to make appts for two kids to get covid tested for school. Online booking system was easy. Telehealth meeting with the doctors through my phone while sitting in the parking lot. Not having to go inside with two kids who would touch everything was a nice touch. Friendly staff. Doctor was very attentive and understood what we needed. The covid test trailer was easy to get to and friendly staff in there as well. Highly recommend this place as my husband had to take our daughter to the Health Express in Weymouth for covid test the week before. And they had to wait for 1 hour and 2 hours later were seen, IN PERSON. It didn’t make me feel safe with covid going around and having to go inside where other sick people were also seen, for a covid test for school.

Hu
Review №8

They took care of me fast and correctlyPeople here are nice and they get it done

Re
Review №9

Very thorough, professional, and efficient, very satisfied with the help and information I got there.

Ba
Review №10

Cant say enough about AFC Braintree. I go there for everything except my annual with my Atrius Dr. So professional, never have to wait. I went for a covid test the other day. Was on hold with Atrius Covid line for 20 minutes, told just have to wait. Cld AFC had appt. in one minute, went and had rapid test and negative. Just sinus infect.

Ly
Review №11

The staff is very nice, caring, and professional. Fast service. The Nurse Practitioner was very caring and attentive to my needs. I definitely recommend this site.

It
Review №12

Rude reception, waited nearly an hour for a visit that lasted short of 5 minutes. I was simply told to just call my primary doctor, and was given no solution or ideas whatsoever.

Ki
Review №13

You guys are as pleasant as ever! Thanks for making dreaded hospital visits so much more manageable!

E
Review №14

I took the rapid covid-19 test, it was so easy and didn’t hurt at all! The staff was so nice! Unfortunately I was positive but if it wasn’t for the rapid test I might have spread it around! I’ll highly recommended everyone I know to go here

Ro
Review №15

Saw me immediately and took care of my issue. Completely professional and courteous

La
Review №16

I was turned away after having to do a video consult in my car because I had overlapping covid symptoms. I was throwing up because I was already nauseous from having strep and having to sit in my car then try to look at my phone for a video consult. The dr told me that he couldn’t help me since I was actively throwing up and needed to go to er. I really felt I had strep and didn’t need to go to er. I ended up going to another clinic they saw me no problem in person no telehealth meeting. I was diagnosed with strep and out of the office in less than 20mins. The er was not necessary. Would not recommend this place.

Mi
Review №17

All the staff, from front desk to the Dr and Nurse who treated me were awesone and made me relaxed and I felt I was in excellent hands.. Would highly recommend anyone to go there

K
Review №18

Quick and efficient. Nurses were great!

Sh
Review №19

Dennis was amazing during the televisit and very assuring and comforting when I unfortunately received my positive Covid result. Also, the nurse that preformed the test (I apologize that I did not get her name) was lovely! She was so personable and made the whole experience positive (pardon the pun). The whole process was extremely organized and the test result was so quick. I would highly recommend AFC Urgent Care!

Ma
Review №20

If i could give them below 0 I totally would. Staff is very unprofessional (front desk) always have negative attitude and look miserable. They seriously suck. I wouldn’t recommend them to anyone. Maybe the doctors are good there, but the front desk is 0.

Li
Review №21

I took my son there for an ear infection and they were Great.

Ma
Review №22

Although I was at the urgent care center for Covid testing( both daughter + hubby tested positive Wednesday + Thursday) + I have been on a higher dose of Prednisone for my recent systemic lupus flare, your PA was very concerned that my tachycardia needed hospital attention. My heart rate came down to a reasonable rate while waiting for my positive results. I am grateful that he was concerned.

Br
Review №23

Dr. Phyllis Fine and her staff were incredibly welcoming to me. I felt taken care of from the moment I arrived. They listened to everything I needed to share, and were thorough in providing me info about any prescriptions and the timeframe for receiving any lab work results. I wish that Dr. Fine could be my regular PCP. The facility was clean inside, masks were worn, and I had to call the front desk to answer a survey about Covid before I was able to enter. They also took my temperature when entering the building. Overall, great experience and would recommend!

ta
Review №24

Great service, Nice staff, Clean environment!

Ba
Review №25

Great place ever 🙏❤️

Br
Review №26

Dr. Fine exuded kindness and seemed to genuinely care about my health in a way I had never experienced in an urgent care setting before! The staff is friendly and competent. Everything moved quickly and Im sincerely grateful for the service.

Ke
Review №27

The staff (Trina&Guy) were very friendly and pleasant. Clean atmosphere and time efficient.

Je
Review №28

Quick & efficient. Also super friendly

Sa
Review №29

The staff was very helpful and were receptive to my needs, they quickly resolved my medical issues in a timely, efficient yet personable manner. I highly recommend this clinic

Mi
Review №30

AFC urgent care was absolutely perfect. I was traveling from out of town and hurt my wrist. They took me right away taking all of the Covid precautions and I was seen and diagnosed within 30 minutes, X-rays and all. Everyone was very kind and friendly.

De
Review №31

Everyone was great. Very caring and kind. Thorough with their explanations.

Ca
Review №32

If I can give this place zero stars, I would. I went here on Tuesday 12/29 because I felt like I had an ear infection. The admin pre screened me for Covid-19 and I said no to all of the questions. Once I got in, I was seen by the nurse who asked me the questions again. I told her that I had some sinus pressure because of the ear infection. She said, “you told the admin that” She huffed and kept shaking her head. She had an awful attitude. The doctor was dismissive and I felt like he didn’t even want to check me. He checked my ears for a second! Literally a second! He said I didn’t have an ear infection and diagnosed me with sinusitis and insisted I get tested for COVID-19. I was negative, went home and took Claritin like he suggested. 4 days later I got checked at CareCentral in Stoughton. I got properly checked and it turns out I had a double ear infection!!! I understand that it’s a stressful time but at least treat your patients with some care and compassion . Definitely not coming back. Terrible staff.

St
Review №33

I just needed to say I had to change my 4 star to 3. I did receive excellent service by staff but my only concern was my mission diagnosis on my discharge sheet of Pilonidal Cyst without abscess. Not true I have a large abscess the size of a fifty cent piece. I call to ask why I was misdiagnose and was told that was the procedure code came up. I now need to go to my PCP I am in constant pain still doing warm soaks.

Ms
Review №34

I would like to thank Jerry for her amazing professionalism and Lee the director for giving me a follow up call-hence the one star rating. However, it must be known that I was told by the doctor and another nurse, who stood with their hands folded, we usually dont see patients with dementia. We usually see healthier younger patients, when my father could not get on the x-ray table. His dementia makes it challenging to follow commands because he cant remember. Hes still hurting because he needed more than an x-ray that day according to other doctors. I was encouraged by his medical team to re-post this so that it can be known: if you have a loved one with dementia its not the place for them right now. I believe Lee shared she was working on making changes as she genuinely seemed upset by what she heard.

Ju
Review №35

I initially thought my appointment was fine. The nurses and the doctors were friendly and assured me I would have test results the very next day for step throat and that I would get a phone call. If it was negative, I likely have the virus going around. Three days later and now New Year’s Eve I received no phone calls. I have had to call them myself twice. Now the staff is saying it takes a long time for cultures to grow so they don’t know when my test results will be ready. The Dr. assured me results would definitely be in the next day. I could’ve gone to my own PCP in the meantime and Instead of waiting on this ridiculous urgent clinic for two days. The receptionist repeats over and over it takes a while for cultures to grow. I asked then why did the doctor say the next day the results will be ready. She responds saying I’m not sure. No details on whether I’m contagious or not or what I have exactly.

Vo
Review №36

Warm and welcoming. Quick service and emphasized with my condition with quick solution 👌 I am so 👌 grateful for my doctor. He cares about my health.

Ha
Review №37

This is the second time that I have opted to utilize the services of AFC Urgent Care, Braintree. The staff are polite, efficient and conduct themselves professionally. When occasions should present themselves in the future, I will seek their assistance - Hakon Dybwad

Ta
Review №38

Refused care just because my colleague was tested Covid positive and I simply needed an EKG done just as a precaution. Instead they wanted me to go to the ER because they didn’t want me to come.

Ma
Review №39

Nurse who saw me along with the doc were extremely friendly, clear/easy to talk to and efficient. High marks to you guys-thanks!

Pa
Review №40

I wish I could give it a 0 because i was treated very badly by this medical receptionist name Amanda. She told me that i was not suppose to recieve any service because i cannot understand or read english. My cousin offered to translate and she said it was not an option! I will give 1 star to Kary because she was nice and very professional! I would not recommend anyone to go there! Amanda needs to learn that everyone should be treated with respect.

El
Review №41

Wonderful staff and excellent doctor. Very thorough and informative care. Thank you.

De
Review №42

Good urgent care office. Proper equipment, proper stuff, great doctor! Skip the ER and go there. Cheaper, easier and faster.

Me
Review №43

They were amazing! Very friendly and welcoming.

Je
Review №44

Visiting from Los Angeles and called several local doctors for my daughter. AFC was the only place that would help us. They treated us with great care. Highly recommend. My daughter needed 1 more vaccination for the 7th grade and AFC helped us without hesitation. Other doctors didn’t want to help us because we are from another state.

Va
Review №45

I appreciate the Check in procedures given the current times. The staff is also very friendly and thorough.

Ne
Review №46

Everyone I came in contact with was extremely helpful with great bed side manner. I loved how quickly I was seen as well. Great experience. Highly recommend.

Ju
Review №47

I have been a patient at Urgent Care, Braintree, Ma since they opened. I have had nothing but excellent care there. The Doctors, Nurses and the staff are the best. Every time I visited there my waiting time has been minimal. When you are called, you are seen by a nurse first to get you ready for the Doctor, which saves so much time when the Doctor comes to your room. They are all very professional, along with very knowledgeable of their job. Kudos to all the staff at Urgent Care.

el
Review №48

Had a very positive experience both times I’ve gone. The staff is very friendly and made me feel very comfortable. The doctor was very professional. Will definitely return.

Na
Review №49

I received great service from the being to the end of my visit. Lobby is well kept and so are the exam rooms. I would recommend this place to family and friends. I would most definitely come back here for my urgent care needs.

Cl
Review №50

They claim that they offer COVID testing by appointment but their appointments are always “booked”, even if you’re on their website at literally 12:01 AM the day that the appointment slots are supposed to open for booking.

Ma
Review №51

Wait time was super short (I could go during my lunch break and get right back) and doctor was very helpful and informative about my medical issue. She seemed to truly love helping people. Would absolutely go again if I am in the area (I live in Cambridge, but work in Dorchester)

Me
Review №52

I was very highly impressed with my care at AFC. My doctor was not able to see me and suggested that I go to urgent care. The front desk staff was very friendly. I was taken right in and the paramedic was very professional. I then saw the PA who was thorough and caring. I am a nurse practitioner myself so I am usually critical of my care and I could not speak highly enough of this urgent care! I would recommend them to my husband family/friends. It is so nice to know that I have this urgent care right in my town of Braintree!

Da
Review №53

Just had such a pleasant experience here! Came in around 3:30pm on a Sunday afternoon. Granted there were only 2 patients in front of me, but even with filling out the forms I waited maybe 12 minutes in the waiting room and less than 5 minutes between taking vitals and being seen by the medical provider. The front staff were friendly and answered all my questions, and the facilities were all clean and well organized. The waiting room provided free refreshments as well, such as small water bottles, for your wait. After my visit I even opted in for a quick flu shot (and quick it was) as it was covered under my insurance. My e-prescription was sent to my regular pharmacy, and I was provided with a post-visit care sheet with some follow-up information.Would not hesitate in walking in again for my medical needs, as this was very convenient given making an appointment with my regular PCP would have meant waiting nearly a week.

Al
Review №54

Dr. Joycln Nice is awesome! The front desk and staff were on top of things as well...very pleased with my visit. Will recommend.

Al
Review №55

Everyone there was extremely nice and caring. I live in CT, and so I took a chance going somewhere I didnt know anything about and felt very comfortable with the staff and the facility. They were also very efficient at paperwork and getting patients in to the back. Everything was super easy and they even recommended me a pharmacy just down the road where my prescription was set and ready to go upon arrival.

Wh
Review №56

I tripped and hurt my ankle while on vacation in Boston. They got me in, X-rayed my ankle, got my results, and equipped me with crutches and a stint, all in less than an hour. They also provided free coffee and cold water bottles which was super appreciated. Very nice people.

Ka
Review №57

Great experience here! The office staff was very efficient and polite and the clinical staff was wonderful! This was my first time here but I will definitely come back.

Jo
Review №58

Always the best care! Friendly, professional, skilled, compassionate, and helpful. I always choose this location and medical staff!

An
Review №59

There’s nothing better. The staff is amazing, the doctors are amazing. They were so helpful and didn’t treat you like a number. They diagnosed my issue in a timely manner and provided all the information needed.

kr
Review №60

Amazing experience! They took care of mebetter then my normal doctor probablywould have. They listened to what you had to say and treated accordingly, very impressed!! 👍

Ma
Review №61

I arrived around 10:00am on a Sunday. I waited less than 10 min to see a Doctor. She was kind and told me exactly how to treat my issue at home. The receptionist was also very nice. I recommend this location.

Pa
Review №62

Dont waste your time getting a Covid-19 test from this place they take 12-14 days to give you the results. What is the point?

Je
Review №63

I went to go and get my eye checked out, and the staff was very helpful and courteous. They examined me and realized I needed more specialized help, then referred me to a specialty care facility.

Th
Review №64

I simply love this place more than my PCP. They are fast and efficient. They make things so comfortable.

Va
Review №65

I waited less than five minutes after checking in before being brought into an exam room! Everyone was very friendly, and I felt like I was really listened to. Overall a very pleasant experience.

Ch
Review №66

Quick, easy and clean. COVID testing

Ma
Review №67

Website says they see infants and their name includes family care but they didnt want to evaluate my 18 month old son. Thanks for wasting my time.

Ti
Review №68

Everyone was nice I got there before 8 am so I was waiting in my car as soon they open the door I when in I didn’t wait long they call me the medical assistant was very nice the receptionist was nice and a physician assistant was nice also

El
Review №69

The Staff are always friendly and qualified! Highly recommended!

Am
Review №70

Didnt like how my daughter and myself were treated. I knew my daughter had pneumonia (since shes had it before) and i specifically stated that in the paperwork and the doctor quickly ruled it out and said her xrays were clear even though he said he heard her right lung did sound funny. I felt like he rushed us out of there and totally misdiagnosed my child. She in fact did have pneumonia because i went elsewhere afterwards. I left that place dis satisfied and as a mother i knew my child displayed every symptom of pneumonia. Horrible service and will never go back. & staff in the front desk need to be nicer.

Re
Review №71

Friendly and knowledgeable staff. Highly recommend for urgent care.

Cy
Review №72

I visited Doctors Express for the first time last night at around 5:15. My total wait time was less than five minutes and I was back on the road by 6:00. The facility is spotless with a bright waiting room, water and coffee. It was a quick and easy visit with a caring doctor. I rarely get sick but if I have any future issues, thats exactly where I will go.

Kr
Review №73

A very pleasent experience. I needed a DOT physical and they got me in and out just walking in the door. Eryn nice people

Ki
Review №74

Went after work on a Tuesday night. In and out in less than 50 minutes. Very clean and everyone was very professional. Saw Dr. Kelly Lannutti who was exceptionally caring and friendly and she actually listened to me. They called in my prescriptions to the pharmacy. I am home and already feeling better. No more coughing. Love this place and Im so glad I didnt waste my time going to my PCP.

Ch
Review №75

I visit the facility for the first time. I was treated properly and promptly. Waiting time is less than 10 minutes. Highly recommend.

Jo
Review №76

I was in town for work and pulled something in my back. Being from Chicago and not knowing any doctors here I scheduled an appointment with them. They are an extremely nice staff !! I waited no longer then 10 minutes to see the doctor . The whole experience was awesome and I would highly recommend them.

Ni
Review №77

I have used AFC Urgent Care Braintree three times and all three times I have been seen by caring and knowledgable staff. They get you in and out without you feeling rushed. They listen to your issue and let you know what options you have.

Ke
Review №78

After three days having stomach pain. I ran to Dr Express in Braintree. Thank God they were open until 8:00 pm. I informed the physician of my symptoms. After a quick check of my vitals. I was instructed to go to the nearest emergency room. And that I could have a life threatening condition. I was transported to South Shore Hospital and was informed that my Gallbladder was severely infested and needed too be removed ASAP. I was on the operating table a few hours later. And am glad to say I am recovering fine.Thank You Dr. ExpressKevin SheaBraintree, MA

Ja
Review №79

A friendly, efficient and professional staff that made my time worthwhile.

Ph
Review №80

Been seen here 3 times in 4 years. Always diagnosed correctly. Great staff. Great place to go if you cant get an appointment w/ your pcp.

Br
Review №81

I went in with a cough. It was quick and easy no real wait at all every one was very friendly and professional I got the meds I needed Im feeling alot better. Thats exactly how health care should be.

Ra
Review №82

Clean and professional. Excellent doc who accurately diagnosed me and got me back on my feet in a day. Was visiting from Seattle for son’s wedding, quality care was never needed more and AFC saved the day! 👏🏼👏🏼

Ch
Review №83

Fast, thorough, professional service. I felt very comfortable in their care.

Ca
Review №84

The front desk staff attendant named Melissa is absolutely rude and has no people skills. Second time I have been here and she was rude the first time as well as the second. No greeting, barely acknowledges you and throws the board for you to fill out the paperwork. No pleansantries at all. The physicians are great as well as the other receptionist.

An
Review №85

Friendly greeting upon arrival, dealt with efficiently and promptly. Clean facility with good staff and saves you a visit into the city.

Da
Review №86

Excellent care. My doctor was amazing, the whole staff was amazing. This is the place to go if you’re sick people. Sick or injured this, place will take care of you

To
Review №87

Welcome to the urgent care with mass confusion, long waits and improper billing pracitices.

Da
Review №88

The EMT/technician and doctor were both wonderful.

Ma
Review №89

I have been here a few weeks before the the pandemic reached Massachusetts. - They were very professional and friendly. If need arises, AFC is the first place I, or my family, will go.

Ar
Review №90

Upon arrival I filled out paperwork which asks questions in regards to current medications lists and other personal information including gender ID and sexual orientation. I look like and identify as a female, yet doctors, front counter staff and medical assistance continually referred to me as he/sir. I find it to be very rude, especially considering I had been handed paperwork which designates my gender marker.If your going to ask someone how they would like to be called, and address them differently… Why even ask the question? This is not a mistake, it’s sheer ignorance and carelessness. Thank you urgent care I will not be recommending you to anyone I know.

Ly
Review №91

They are so professional and you don’t need an appointment. They got me in and out in 25 minutes. Including taking x-rays.

ke
Review №92

I went for a medical card required for a mass hoisting license and they denied me stating that I need a drivers license because its for driving They were very short with me, and obviously ignorant because you do not need a drivers license for a medical card that is required to operate machinery or equipment that does not operate on roadways. My gripe with them is if you are certified to administer the state examination you should know pertinent information before turning people away and wasting their time. Know the facts or dont administer the exam!

Ma
Review №93

If I am in need or someone in my family. Always go to AFC Braintree. Staff and covering physicians were very nice.

Br
Review №94

This was a positive experience until 5 months after the visit I got a phone call from a DEBT COLLECTOR saying I owed $44 additional for this visit (after I paid a co-pay and my insurance covered what I assumed was everything else). No bill, no phone call from them. Just a call from a debt collector saying they were going after my credit if I didnt pay the $44 I had literally no idea I owed. Cool. Would never even consider going back after that. Over $44. Give me a break.

Ka
Review №95

Unless itsi your annual physical, why would you wait to see a doctor in the office when you can go to AFC Urgent Care? The front desk staff are great but the providers are WONDERFUL. They take their time with you, listen to you and then come up with a plan. Theres hardly any wait. ItsI very clean and they have coffee.

Ke
Review №96

I have used the facility several times on an urgent basis and have never been disappointed they are efficient and thorough and explaining what the prognosis is I definitely would highly recommend them in a pinch

Le
Review №97

They also have walk-in DOT physicals at this location. The staff is very professional and courteous.

Te
Review №98

The whole staff was fast, friendly, clean, helpful, knowledgeable and caring.

Ch
Review №99

Excellent treatment from the front desk to the nurse and doctor. Clean, quick, no problems. Highly recommend!

Pa
Review №100

The place is immaculate and the staff was amazing. Didn’t have to wait long and had X-rays done and was only there about 40 minutes

Information
22 Photos
100 Comments
4.5 Rating
  • Address:485 Granite St, Braintree, MA 02184, United States
  • Site:https://www.afcurgentcarebraintree.com/
  • Phone:+1 781-848-2273
Categories
  • Doctor
  • Urgent care center
  • Emergency care physician
  • Emergency care service
  • Medical clinic
  • Medical spa
  • Occupational health service
  • Skin care clinic
  • Walk-in clinic
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
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