Have had a great experience with this store since the first time I came in. They were very helpful and have always been prompt, informative & helpful with any issues I have. Especially Tiffany & Renee are always extremely friendly and provide great quality service.

Dr. prescribed medication for second degree burn yesterday afternoon. From past experience (with sepsis med), pharmacy doesn’t answer phone (although I tried calling-yet again). I was on hold for the usual 50 minutes and gave up.Husband went last night to pick burn cream up...”won’t be here for 45 minutes” (closing time). I went at 9:30 this morning, at which time I was told “it won’t be in til after 3 p.m. tomorrow.” TOMORROW? It was coming around closing time. No phone calls; no alerts.Two wild goose chases, then a third. (They “had the med”, then they didn’t.). They had a smaller prescription (which could gave EASILY been converted-and was-when I held up by broiled hand and told them they had to make good on their promise of yesterday’s delivery).Recommdations for a pharmacy? Really shocked...I LOVE Publix.

The worst pharmacy. They dont know how to communicate. They never let you know when an RX is ready or when a refill gets denied. And their response always is...Im sorryDone with them.

My doctor called in a prescription at 9AM came to pick it up at 2PM still wasnt ready, I was told to wait 30 minutes, told them forget it. I dont understand how cant they fill a prescription in 5 hours.

I used to have very nice experiences here but lately they are curt, unprofessional, and just mean. I’ve had an issue with getting my prescription for a neurological medication over to the pharmacy and the person working with me just kept laughing at my frustration. It was completely unprofessional and made me feel horrible when I am just trying to get myself better.

24 hours to fill a prescription? Really is not good enough. This is not the first time that this has happened either. As with other people total lack of empathy and they generally dont seem to care.

My last recent visits have been great at the pharmacy.I don’t know who was worse Walgreens up the street or this Publix. They are always behind according to them and a prescription ordered in the won’t be ready five hours later. Smh this always happens.

This Publix pharmacy is horrible. The service has gotten worse more recently. I have been told 3 times that my daughters medication was ordered, only to find out it wasnt there 3 days in a row. People cannot just go without their meds. I also called for this refill a week ago and I still do not have it, giving the pharmacy plenty of lead time. I also noticed that they filled the wrong milligrams on one of my prescriptions from last month. My doctor changed my dosage and when I refilled last time, they gave me the old dosage. They should be able to see the new prescription and delete the old one. I have had the new one filled before. Lastly, I asked for my scrips to be put on auto refill and when I called to see if my mediations were ready, they were not because nobody ever followed through with that. Clearly, poor management and I am disappointed in Publix. #1 people cannot go without their meds! #2 filling the wrong dosage is not safe! Thankfully, my life does not depend on my mediations. Get it together! This didnt happen under previous management. PS the manager was supposed to call me yesterday and never did.

Always have to wait way too long for prescriptions to be filled. Dr calls in a basic cholesterol medicine Tuesday at 10 am, by Thursday morning there is still no prescription ready.

Needs new management, ASAP!

Whats the point of having a voicemail if youre not going to check it?! Doctor called at 8a.m. and left a voicemail mail with my prescription, walked in at 10:30a.m. and it wasnt ready because they didnt check their voicemails....

Whats the point of a doc calling in a script if it wont be filled for an entire week?