They were professional and the office was clean. I used my Groupon $156. Had my treatment. I got another area done for another $156. I went for my touch up 2 weeks later. Two weeks after that I called the office to let them know I had absolutely No Results. They offered for me to come in again. So I did. She used Botox instead of Dysport the 3rd time. After spending $300 and 3 treatments I still didnt have any results!! Do Not waste your time and money!