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Elite Vision Care
3615 W Woolbright Rd, Boynton Beach, FL 33436, United States
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An
Review №1

A very pleasant experience, great staff, caring doctor. My visit was handled very professionally. The staff, especially Angie, was especially helpful to make sure my husband was able to get new glasses. As for myself, I am grateful for meeting Dr. Bessis. She conducted a thorough exam and answered all my questions. Angie and I selected new glasses for me. I cant wait to pick them up! Alexis was also helpful at the front desk.If youre interested in finding the right place for your eye exams and new glasses, this is the place. Thanks for a great experience!

Ki
Review №2

Everybody is very helpful and working hard. They Making sure everything went smoothly. I love this environment. Definitely I’ll be back. 2 years ago I brought my friend and her husband to have their glasses done here. I love Dr.Belles because she’s really care about me. She’s extremely patient with me. She’s a treasurer of Elite. Today I walked out of the store with satisfied and happy because I had excellent service.

Al
Review №3

Great Eye Exam by Dr Belles. Staff very good.

JA
Review №4

Very good experience. Good eye exam and staff and Dr. were very friendly and thorough.

Cl
Review №5

Staff is extremely courteous and friendly, everyone provides excellent customer service. The Dr too the time to explain everything and gave me the opportunity to ask for urstions. I’ve been seeing Elite Vision for 5 years now and I’m very happy with them.

Ma
Review №6

I would’ve provided 5 ⭐️ if they offered a better choice of mid priced to lower priced frames.The service was wonderful. Professional all the way. Staff was friendly and efficient. Brief wait in comfortable waiting area. Office and exam rooms appear very clean. Staff all in masks!

Na
Review №7

From the moment I walked in to Elite Vision I felt valued as a patient; client/ customer. I was seen by the Dr. at the time of my appointment, I wasn’t asked to wait. Her team worked well together to obtain my medical history, etc. Her experience and commitment to excellence during my exam was so obvious that it was a pleasure to be in her care. The help and patience that I received when choosing my new glasses was very thoughtful and greatly appreciated. I could not recommend any office more highly.

jo
Review №8

If I could give this Office a 10+ on a scale from 1 to 5 I would‼️‼️. It was not only sparkling clean but it was professional,courteous, knowledgeable with a hint of humor which is always good at least for me, I’ve had many eye exams none ever came close to this one. It was extremely thorough. Dr. Malaret and her staff were nothing short of wonderful. Thank you all so much.

kp
Review №9

Wonderful people, very detailed and caring. Highly recommend!

Al
Review №10

I had an amazing experience here from the helpful and wonderful staff to how clean the office was. They walked me through everything they were doing. Darren was amazing at helping me find just the right pair of glasses. I would recommend this office to anyone looking for a team of experts to take great care of you.

Mi
Review №11

The staff was so professional and efficient! So happy I found a great Eye Doctor with a wonderful staff😊

Ar
Review №12

Very professional staff. The eye exam wise one of the best I’ve ever had

La
Review №13

Had a great experience with our visit me and my wife down to earth staff

se
Review №14

Excellent customer service. I was treated extremely well and prompt. The entire staff was helpful

Ja
Review №15

Angie was amazing and professional! She was so helpful and went above and beyond to find me the perfect pair of Ray-bans and get them shipped to me all the way to Chicago!

Le
Review №16

Elite Vision is a very well equipped establishment, with cordial and professional staff. I am very pleased and will recommend other to them.

Ma
Review №17

Very efficient and patient people and very nice!

So
Review №18

I can see cleaaaaaarly nowwww the rain is gone..thnx

Sh
Review №19

Great customer service. Everyone is so welcoming

Re
Review №20

Great service and very nice staff. Glad I went!!!

Ne
Review №21

Last week I had two appointments with Dr. Natalia Malaret and Dr. Luna and want to say I`m so happy with both of them. Both doctors are very knowledgeable and informative, both are professional and extremely thorough. The staff are absolutely fantastic, very friendly, helpful and just a delight to do business with.Very lovely office also, clean and cozy decorated. I`m definitely the client for the years! Keep doing such a great job and Many Thanks for your help!

Ha
Review №22

As soon as I walk through the front door they were extremely friendly and cordial. The eye doctor was very professional. The young lady that was showing me glasses gave me great opinions on which I should select. I highly recommend Elite Vision Care.Harvey

Jo
Review №23

Knowledgeable doctor and friendly staff.

Le
Review №24

Best medical office of any specialty ever! This is how a practice should be run.

Al
Review №25

Thank you for your courtesy and professionalism. It was refreshing to experience an office staff of this calibre. Dr. Case put me at ease immediately, and advised me on how to proceed with further treatment.for cataract surgery. In addition, she provided recommendations to local surgeons.

Ca
Review №26

Barbara is the best, competent and patient and kind. Alexa, the same.

De
Review №27

Very unhappy with this business. The customer service was terrible.If I could find an email to contact you I would. If I could post No Stars, I would....Do not waste your money!UPDATE: After three weeks this is an answer? OH! THAT IS BECAUSE YOU HAVE NOT REFUNDED THE PAYMENT THAT I PAID TO YOU THAT YOU SWORE WOULD BE REFUNDED TO ME WHEN MEDICARE PAID YOU. WHICH THEY DID. You have my entire contact information and have not bothered to contact me or refunded what insurance paid you. AND YOUR GLASSES PRESCRIPTION WAS NOT CORRECT AND YOU HAVE NOT SENT THE RESULTS OF THE RETINAL SCAN YOU CHARGED FOR. You have cost me way more than the visit and at this point, I have obtained the information on reporting at the state licensing level, as well as MEDICARE. The level of incompetence at this place is unbelievably high for a place that refers to itself as ELITE!

Ti
Review №28

As usual everyone at Elite Vision Care was professional, helpful & friendly. From the exam itself to getting assistance picking out frames, my family and I always get the best care. I would not hesitate to recommend!

Pe
Review №29

I actually had fun while having a complete eye exam. Very friendly staff. Will be back and definitely recommend!

Br
Review №30

I felt the need to share my great experiences with Elite Vision Care! Our whole family goes here. They never fail to give the best customer service and truly care for their patients. Dr. Case is thorough, caring and excellent at what she does. The office is immaculately clean. The staff is always beyond helpful. Its an enjoyable visit every time. Thanks so much! I will not trust my vision care to anyone else in the future.

Jo
Review №31

Staff was great in sceduling a short-notice appointment and patient in training me in soft lens insert and removal. Dr. Makaret made my 2020 by recommending a switch from hard lenses to soft - prior Optometrist never even brought up the possibility for debate. Happy patient!

Ka
Review №32

Dr. NATALIA was very patient & thorough. I really felt comfortable & will return .great experience!

st
Review №33

The store in my opinion needs more of a selection, but the staff is courteous an professional.. I missed Dr Taylor I just assumed he was there always, but the Optometrist on duty was very thorough. The Assistant appeased my teen who acts like a baby while doing the testing. I Like the Establishment

St
Review №34

The place was great. Nice selection of more upscale frames. The doctor was very knowledgeable and informative. The technicians were helpful and courteous. I would highly recommend Elite Vision for your eye care needs!!

Ja
Review №35

Very efficient staff. Took my Groupon with no problem and never tried to sell extra services. Doctor is young and really knows her stuff. Great eye exam. Would highly recommend.

Je
Review №36

I appreciate the care I receive when I come to Elite Vision Care. Ive been coming here for years. Dr. Case is amazing. I love the selection of glasses and sunglasses available from moderately prices lenses to trendy fashion. Ive also been able to order special prescription contact lenses for Halloween which was awesome. The office staff are always pleasant, greet people with a smile, and remember me by name which is a nice touch. The office is always clean too which is a necessity.

Fu
Review №37

Every single person there is so helpful and accommodating. Theyre always ready to do whatever it takes for me to get what I need and they do it with a smile. Such a kind staff of lovely people.

Fa
Review №38

Not a recommend place if you want the Dr to take your eyes more seriously. The Dr lacks patience, and the procedure of optometry is sketchy. Then I have to pay for a test that I didnt ask for. The prescription is not accurate, and after 1 week I found out the contact lenses they gave me was expired. Im going somewhere else to retake my eye exam.

Ca
Review №39

I had the pleasure of being treated by Dr. Carter today at elite vision and I must say it was a wonderful experience. Such a kind and thorough doctor. I highly recommend them

Av
Review №40

I have had the worse experience ever with my eye glasses, prescription. They just cannot get it right. Not only did they have to re-do my glasses 4 times now, they keep giving me the wrong contact lens with a prescription that does not work for me. To date my glasses are still wrong...I almost passed out at the store shopping in them. Mu husband had to sit me down and take off my glasses. The contact lens are even worse. I cannot see out of one eye. Everytime I go back they cant seem to figure it out. They barely have doctors in the office especially on Fridays. I called to get a copy of my records and I was told that they need a doctor to sign off before releasing my own records. I am so fed up with them!!! I will never refer anyone to them. They are horrible!!!!

ju
Review №41

They say that the most important impressions are the first impressions. In this case I could not agree more! From my first phone conversation with Antenella I knew I would be in great hands. My appointment was booked very last minute and Although I was a bit nervous as this was my first time going to an eye doctor, the entire staff made me feel as if I were home. The technician was kind and patient with me, Dr. Case was so personable I felt like I knew her for years. After my eyes were dilated I needed to make a decision on what frames looked best. With the help of not 1, not 2 but 3 staff members I finally picked my choice. I left their office with a huge smile on my face and excited that I would soon be sporting some cool looking shades. Thank you to the entire staff of Elite Vision Care! I highly recommend making them your go to eye specialists!Justin W

Ve
Review №42

Dr. Case is professional, knowledgeable, and personable. She takes her time to explain and listen to all your questions and concerns. Unlike other doctors, she cares about her patients. Dr. Case is also very patient and great with children, which is hard to find. I highly recommend her.

Ga
Review №43

Great service, fair pricing, clean clean clean... and I can see again! I recommend Elite!

Sa
Review №44

Very nice staff. Accommodating warm and friendly a very nice hello when I 1st walked in. The doctor was fantastic Made me feel comfortable explained everything he was doing and was very funny we laughed a lot.My whole experience was fantastic and will recommend your place very highly.

He
Review №45

Dr. Case gives me a thorough exam. I feel valued as a patient and individual. Elite Vision meets all of my eyecare needs. Thank you for being a responsible provider.

Se
Review №46

Dr. Carl Carter is phenomenal. Easy going, funny, with a lot of experience and to the point. We were taken care of quickly and had a positive experience.

Ph
Review №47

My wife and I are very pleased with the service of Elite Vision- the entire staff are pleasant and very helpful.

Se
Review №48

I had an emergency with my custom glasses for work. Office staff was extremely nice. Helped me with my unique problem. Thanks so much!!!

ch
Review №49

Dr was very thorough and knowledgeable, very pleasant as well!!!! I would have given 5 stars but I deducted 1 star due to the front receptionist lack of knowledge and professionalism. Remember the first person that greets in a business, is the face of the business and her demeanor sets the tone for the rest of the visit!

Mi
Review №50

This was my first visit to the optometrist at Elite Vision Care. I was pleasantly surprised. The optometrist switched my contacts and they are so much more comfortable than the ones my old optometrist gave me. I also got glasses and was given a discount on them even though I used my insurance for my contacts. The optician that helped me was very nice and helped me not only pick out my frames but choose what type of lenses to put in them. (who knew there are different lens materials?) This office definitely gives the local business vibe and gives old fashioned customer service.

Cr
Review №51

Wonderful office! Staff and doctor were extremely knowledgeable and friendly. No long waits. I highly recommend.

Ba
Review №52

Every single person that I came into contact with was superb! And I loved the Dr. very pleasant and very professional . Showed me things on the screen where I had had pictures taken of my eyes and explained what they were . The tech was professional as well as the optician who found the perfect pair of glasses for me !

Li
Review №53

She is always very thorough with my exams and sweet. The staff is very professional and take pride in their work. Very pleased with my most recent exam and will continue to go here for years to come. Love my new glasses with their help!

Va
Review №54

Clean, friendly, Caring, fast and accurate at the same time

An
Review №55

Very friendly doctor and staff

Co
Review №56

My appointment with Dr Baker was outstanding! In addition to Dr Baker the entire staff was friendly, very efficient and took time to answer all my questions. When it came time to pick out frames their selection was great and the rebate for my year supply of contacts made it very affordable. Highly Recommended!

Wa
Review №57

This was my first eye exam ever. Friendly staff that gave me a great understanding of what was going on with each test and helping me pick the proper eyewear.

Dr
Review №58

We were pleasantly greeted by Natasha the optician, and she handled our eye glass order professionally and efficiently. We highly recommend Elite Vision Care for all your eye care needs.

2B
Review №59

My experience with the Doctor was great how ever i dont care for the service afterward. My lens are to strong the burn my eyes and there are spots on the left lens from the lining of the progressive procedure and the frame is cracked already and was told that i would have to purchace a new order bc of the frame. $300 later. I will never purchase glasses from this facility again.

Al
Review №60

I would highly recommend this office. Great eye doctor, staff, and assortment of frames.

Ed
Review №61

I saw Dr. Case at Elite Vision Care in Boynton Beach for my annual eye exam. Dr. Case was extremely professional and gave me a very thorough exam. I ended up getting prescription sunglasses that I love. The staff was very friendly and knowledgeable.

An
Review №62

Awesome staff took me in short notice.

Br
Review №63

All staff members were extremely professional. I highly recommend this business.

Te
Review №64

Dr and staff are amazing , highly recommend them

Da
Review №65

Very professional staff and worked hard on my behalf with insurance issues.

Do
Review №66

I’m so happy that I found Elite Vision Care! Dr. Erin Case is thorough, professional and friendly, as is her staff.

Br
Review №67

Staff was courtesy and direct. Nothing shady, just solid care with a doctor who will actually look you in the eye. No where better.

pa
Review №68

First time using Elite Vision. Doctor and staff were very friendly and went above and beyond. Thank you

Do
Review №69

Very professional!

Fl
Review №70

The office personnel of Elite Vision Care in Boynton Beach is incompetent and rude to customers. This is not the way to treat your customers if you want to stay in business or want to have a job.I had my last pair of Silhouette Rimless glasses done by Dr. Case a few years back and I could not use them for over a year as they were giving me headaches and making me dizzy. I paid around $450 out of pocket with the VSP discount, so this was not a cheap pair of glasses...Now, I made the mistake to go to the same office for another pair, and the PD which they wrote on the prescription was off from the measured values from LensCrafters so I asked the front personnel if they could check again. To my surprise, not only that they did not understand the difference between distance and reading PD, but they refused to measure again, and they were also very rude.This could explain why I was getting dizzy from the last pair. If your pupil distance does not match where the centers of your pupils are, your vision can be affected! The wrong PD can induce eye strain, fatigue, headaches and blurry vision.This office does not consider PD measurement important ( PD measurement is done by somebody else and not Dr. Case), but quality and accuracy are very important to me.Also, be aware of useless procedures such as the eyes picture for $39 and others which are done without explaining the added out of pocket expenses.The personnel at Elite Vision Care in this office is not trustworthy. They are incompetent, and they treat their customers with disrespect.Stay away, and find an office you can trust!

Is
Review №71

Excellent service with a very helpful, patient, pleasant doctor and staff

Ph
Review №72

This facility told me they was capable of giving an exam to children that didnt know there ABC, that is false the do not cater to children under 5. Also i purchased glasses that was sapose to transition into dark shade. .. they dont i took them back so they could fix the problem i had, they sent back the pair and to this day the i see no improvement on the glasses. I feel that they took advantage of my insurance and my money. I wouldnt refer this facility to anyone due to the problem my daughter is still having and me needing to find and fix her glasses again. Thanks for taking my money.

Ma
Review №73

Excellent care, smart, nice staff!

Fl
Review №74

Very capable.

Su
Review №75

Lovely, patient people

Information
25 Photos
75 Comments
4.7 Rating
  • Address:3615 W Woolbright Rd, Boynton Beach, FL 33436, United States
  • Site:https://www.elitevisioncarefl.com/
  • Phone:+1 561-734-1887
Categories
  • Eye care center
  • Optometrist
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Highlights
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible toilet:No
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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