Left for at least 20 minutes unattended in one of the rooms. No apologies but I got some attitude from one of the lab techs instead, after I told him I was a bit concerned about getting blood drawn considering I didn’t eat for 7 hours prior. No assistance or goodbyes from the front desk and no survey sent either so I’m posting my feedback here. Ive heard there’s at least 1 good doctor here but they’re booked over a year in advance, so I’m hoping that there will be an opening in the near future

My doctor (Megan Collyer) has been the most amazing doctor! I have had her for almost 20 years and has been understanding and considerate of my needs😇Ever since the change over I have found the reception in general has been awful and suck at communicating. More importantly I find them to be quite grumpy and impatient. The only person I enjoyed talking to was June!One last thing seeing as how no one has mentioned it but the after hours receptionists are even rude and will just tell you to call back during normal business hours and won’t even take a message to tell the doctor 😡

Dr. Michael Smith is a great primary care Doctor! My 1st visit approximately 1 1/2 yrs ago, he spent almost 3 hours talking to me and getting to know everything about me. Granted I was the last patient of the day but he stayed 2 hours after they closed!

Atrius Health closed this office without notification to its patients. When you call, you cannot reach your Primary Care Physician. This is outrageous.

Dr. Smith is great. That being said, they have hands down the worst front office support staff in maybe the history of doctors. The Dr refered me to a specialist and they couldn’t even get their act together to send over the correct referal and the specialist sent me a bill. When I called PMG for help (I assumed it was an accident and that someone would help) an awful woman answered and basically told me off. I finally had to call blue cross ( who determined it was PMG being lazy) to help me. If the doctors haven’t listened to all these bad reviews and also the countless complaints that are not online, then I have to loose a little faith in their judgement.

Great doctors here but every experience here in the waiting room and being on the phone with PMG outside of the office, the lack of professional speaking and for what i witnessed of unprofessional receptionist here that are unorganized and should be trained more professionally.

Courteous competent staff