DO NOT WASTE YOUR MONEY ON THEIR MEMBERSHIP! I had such a terrible experience interacting with their customer service team, and their medical team was very unprofessional, even given the high price they charged.1. They messed up my allergy test sample, and asked me to re-do it. Without any help on rescheduling my visit, they just ignored all my messages on the app. I do not even know if cancelling it whether I need to pay for their failure! There is also long waiting time even if you scheduled ahead of time. When I went there last Friday, there was not that many patient waiting. I dont think they have enough staff working in their lab.2. I asked the team if cancelling membership whether i could get refund. Before confirming it with me, they just directly closed my account. Now, Im unable to see any messages or my report saved in the app, as I lose my access to my account!!! This is ridiculous.By just chatting with the doctor for less than 15-min video call, I was charged more than 400 dollars. Its so ridiculous. They did not answer the call from customers, nor the messages from the app. I have no clue why others will choose this service. For me, I will never use it anymore.

I am so happy this place exists. Having access to seeing doctors within 24 hours really is the best thing ever. Appointments are always on time too, and they really mean it! Lee has been a fabulous practitioner but quite frankly all of them are great. Love this place.

Unique and refreshingly new experience. The office is comfortable, the appointments are efficient, my provider was very approachable, and booking the appointment was simple. Its similar to taking your first Uber ride and saying Wow I cant believe this wasnt a thing earlier. - Ill never go anywhere else. Cheers to disruptive companies.

Same day appointments. Connected to the partners system. Very responsive. Knowledgable. Overall great. There is a $200/year membership fee. Worth it.

Scam. Im not sure where the doctors are that people mention in these reviews (I had looked them up on healthgrades, etc.) but they are certainly not available for appointments at government center (or copley for that matter). There is *one* available MD at the government center location and the ratings I am finding online are not good. I dont mind seeing a PA at all, but I think an initial checkup with a reputable MD is not too much to ask for $199 plus insurance. Earliest appointment with the MD is about 25 days out.Buyer beware, there is nothing here that cant be better accomplished without paying $199 out of pocket. I literally just signed up 10 minutes ago and have already cancelled my membership.

Your team is phenomenal. I had reached out to my HSA company about purchasing medical supplies for my chronic leg and hip pain, and they informed me I needed documentation from my provider as to why they are clinically necessary. I hung up with my HSA company at 4:20pm, and immediately scheduled my visit with Allegra at OneMedical. I was on a Zoom video call with her by 4:30pm. She listened to my concerns and their root causes intently, and offered physical therapy as a treatment. In addition, she provided me with the supporting documentation I needed to justify the purchase of my clinically necessary medical supplies from my HSA. Wish I had done this sooner! Thank you so much, Allegra and One Medical. I love your team’s agility and responsiveness, and I’m glad I’m a One Medical member.

Amazing experience! Easy to make the appoiment, On time, front desk very nice and Doc Shusmita was great! professional, reliable. Even the place gives you that feeling of calmness. Im glad that I found One Medical.

Outstanding service! You get spoiled here, not other medical practice will ever meet your expectations after you have a One Medical experience. Highly competent staff, both medical and cultural competence. Great UX on their portal too. Extremely responsive and truly patient-centered.

Accessible, professional, and without a doubt the future of health care. After trying One Medical I can never go to regular doctors again... Their app makes the whole experience unbelievably pleasant. You can message you doctors 24/7 and book your appointment all from your phone. The wait time is also incredibly short. I can book my appointment on a Sunday and see my doctor Monday morning for a full physical. Seriously the 200 bucks a year is totally worth it.

One Medical is extremely convenient, reliable, and they have the best staff Ive ever encountered in a doctors office. I have a monthly prescription that I need to get in person from the doctor each time and even on those months where I forget to reach out to my PCP ahead of time, someone is always on staff to take care of my needs if she is unavailable. The app is awesome and having the ability to make appointments through it for next-day service is very convenient. Absolutely worth the yearly membership fee and honestly Id pay even more than that in order to have access to this awesome group of people and their modern approach to healthcare. Love it, and I highly recommend!

Office has a great view & service is quick. However, there appears to be poor coding/upcoding at this site. I was billed for a moderate complexity office visit when I went in for a med refill while out of state (based on my insurance this ended up being $218 to pick up a prescription). Id recommend visiting a different branch; I travel a lot and I have not experienced this issue at any other locations.

Excellent service! Highly recommend

My hubby and I both see Lee Orsky now as our PCP. What an amazing human and a medical practitioner!Easy to get appointments, referrals to specialist, great email communication regarding prescriptions and copies of test results come within days!I recommend One Medical to all my friends and clients! This level of care and service is hard to find anywhere else!

This place is great! Very professional, well organized and smart employees, extremely efficient process regarding appointments - they always want to start the appointments on time! Amazing. Highly recommended, a total game changer for the medical industry.

The staff and the doctors are amazing. This is my go to place when Im not feeling well. We needed one in the neighborhood!

One Medical is THE BEST. Always on time appointments, great experience with the providers, the woman who draws blood is an expert at finding tiny veins, the view is amazing, the app is great. Love it!

Lee Orsky is the best PCP Ive ever had. She always makes me feel safe, listened to, and cared for during each visit and makes the environment extremely inclusive. Im very happy to have her as my doctor.

This is a nightmare. They collect an upfront payment and then make the doctors virtually inaccessible. I suspect the whole thing will collapse and face fraud charges eventually.

Great Place! Our former doctor was a great guy, but he seemed so burnt out by the whole insurance grind. We had to wait days for an appointment, the office was always packed, we had to wait at least an hour at each visit, and then hed be so rushed and frazzled we started to feel like he was listening properly to our concerns anymore.This place is the polar opposite. Had my first visit the day I called, was ushered into a clean, spacious peaceful office with gorgeous Boston views, the Dr. Konanur was unrushed, peaceful, helpful, and easily identified what was wrong, while educating me. Yay!

Dr. William Meikrantz is my PCP. Great doctor to have. Really pleased with One Medical in Boston.

Great professional experience