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Bella Sant Day Spa Med Spa
38 Newbury St, Boston, MA 02116, United States
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Sh
Review №1

I went there in my twenties and I just went back and my late 40s it was great then and its still great now even better for that matter.

Jo
Review №2

I have been a couple times now, getting the stress reduction and relaxation massage and have had an incredible experience both times. I always left feeling refreshed and ready to take on the day. The studio itself is clean and the staff take every precaution to keep things tidy and sanitary. Absolutely love this place

gi
Review №3

Nicole was perfect. She worked expertly on all of my problem areas. The spa was beautiful and very clean. Masks were worn by all parties including the guest service reps. Pricing was very reasonable I just wish I could have booked a 2hr massage 💆‍♀️

Ly
Review №4

Very relaxing. I felt 100% relaxed.

Ti
Review №5

I decided to have a “day of me”. Started with an 80 minute massage with John. Very professional and courteous, checked in multiple times to make sure the temperature in the room and the pressure he was using was appropriate. Fabulous massage, feel great! Then I had a 50 minute Hydra Facial with Alexandra. Alexandra was also great, checking in with temperatures and pressure. Amazing facial and scalp massage! Finished with a 50 minute pedicure with Tina. Such a relaxing experience, great recommendation to upgrade to a different polish since I wore sneakers. Feel amazing, will definitely be back and highly recommend!

Ma
Review №6

I had a tension relief massage with John today and it was absolutely amazing. John was so sweet and made me feel very relaxed and comfortable. He is extremely knowledgeable and made sure to regularly check in with me on pressure and how I was feeling. I cannot recommend John as a massage therapist enough! Lastly, he was an absolute pleasure to chat with. I can’t wait to come back in a few weeks!

G
Review №7

Didn’t even get to have our massage. Booked 2 massages for our vacation for later the same day, and the person booking accidentally booked one with someone who wasn’t in that day. We weren’t informed until we arrived at the salon and they couldn’t find the second appointment. There was no call, no email, nothing. They offered us a spot for one person 2 hours later than our original time or to do a facial appointment, which we weren’t interested in. Very frustrating. Would have liked some communication from the spa before we walked across town on our vacation to not get anything done. At least they didn’t charge us for canceling the one massage appointment we had I guess.

Sa
Review №8

I love this spa! This was my first time and I booked a Medical Grade facial with Krisztina and I couldn’t be more happy and satisfied with the results. I loved that she guided me in understanding what to she was using and why, and that she helped to address some skin concerns I had in choosing what products I should use at home. The atmosphere is welcoming and relaxing and the staff is professional and kind. Outstanding! Strongly recommended!

ma
Review №9

This was my first time visiting the Boston location. My massage was fantastic. John listened to my needs and recommended an alternative treatment that really worked the knots in my neck and Shoulders. I cant believe how loose I feel. The best i have ever felt after a massage..

Ju
Review №10

Had the best day thanks to Bella Sante! Felt totally safe given protocols. Was more relaxed the minute I arrived. Had the BEST massage with John who managed to find and get rid of all of my knots! The coconut dry brush massage is the perfect treatment. I can’t wait to come back!

Ba
Review №11

It was my first time at Bella Santé today and am really happy I chose this spa. ☺️ The moment I entered the room I was greeted with relaxing herbal scents and friendly staff members.I had a tension relief massage with John and could not have chosen a better technician. He’s been doing this for 20+ years and has the firm, strong hands to prove it. 💪 Massages with John will now be part of my treat yo’self/self care routine.

Le
Review №12

I love coming to this spa. The deep tissue massage with John is the best massage I have ever had in my life. He, as well as the other staff members at the front desk, are super kind and helpful. The atmosphere is super calming and chic. Alexandra, who waxed my underarms, is also amazing.

Mi
Review №13

My husband and I had massages with Holly and John and they were amazing. My husband had the deep tissue and mine was the stress relaxation massage. We both highly recommend Bella Santé. We’ve been coming here for years and will continue to do so.

Ch
Review №14

Hands down the best massage service I have ever received. Holy was my therapist and she was amazing.Wow, can’t say enough about John how in tune to my problem areas therapist was in working the knots outChris and Lina .

Am
Review №15

I loved my experience at Bella Sante. The spa is beautiful and smells amazing. I got a massage from John. He was so professional and nice and did an amazing job working out all my knots. The vibe is mellow and relaxing - just what I was looking for to treat myself. Highly recommend!

De
Review №16

I just received an amazing massage from John and had to share that he is simply the best! I feel so relaxed and renewed after my 80 minute treatment. John was attentive to my needs and is a true professional. I highly recommend John and Bella Santé!

Ka
Review №17

Outstanding service in a safe environment. John is an incredible masseuse - he communicates well and knows exactly what you need help with. I highly recommend upgrading any massage to add a theragun session. Hurts so good!

Er
Review №18

I have had the same amazing foot facial treatment every month for years with Maria at the Boston location. Not only does she make an old mans feet look pretty cool but she is just a wonderful, warm, and caring person. She is just the best!!

Sy
Review №19

I had a great experience at Bella Santé. Highly recommend the deep tissue massage with John! He was so friendly and professional and got all of my knots out. Very clean and relaxing environment.

Je
Review №20

Ekaterina is the absolute best. Shes incredibly professional, knowledgeable, and truly cares for her clients. I purchased a series of 6 hydra-facials to prepare my skin for my wedding in October, and Ekaterina was extremely thoughtful in how to approach my skin care routine for this time line. I was also interested in dermaplaning and she was careful to not do it until she felt she knew my skin better. Ive since had to move out of state, and Ekaterina took the time to find me a new esthetician to help me keep up my new routine! Again, shes absolutely wonderful and Id highly recommend seeing her!

Co
Review №21

Krisztina Mitchell is amazing. I swear by her medical grade facials. They have helped my skin so much and she tailors it to my sensitive skin’s needs. Highly recommend

Do
Review №22

Amazing facial with Krisztina! She was extremely knowledgeable - gave great product recs without being pushy.I had the Medical Grade Facial and it was by far the most effective facial I’ve ever had. Saw immediate results...well worth the investment!

Jo
Review №23

Bella Santé is a beautiful spa with professional staff. I have always enjoyed coming here for a girls day out. They are taking special precautions for Covid and I felt very safe and well cared for. I was lucky enough to experience the Provence body brushing and massage! It was a wow.

El
Review №24

Maria B. Has done my eyebrows a few times and each time the process has been flawless. She made it relaxing and as comfortable as I could be. I will definitely be going to her from now on. I recommend 10/10

Su
Review №25

Had 2 wonderful treatments today a fabulous massage with John, he was strong and really found all my kinked muscles. He was also funny and personable, will definitely go back. Next had a lovely Hand Facial with Maria topped by a Dazzle manicure, my nails have never looked so good.

Am
Review №26

Belle Sante is the best spa in Boston! I went here throughout my pregnancy and for postpartum needs. John was great and worked through what I needed! Thanks to everyone at BS for making life much more enjoyable!

Co
Review №27

I’ve been going to Danielle Blais since she was in hairdressing school years ago, and have followed here to wherever she goes because nobody is as compassionate and dedicated to their clients as she is. I’m always very satisfied and pleased with any service from Danielle. She cares so much about her hat her client wants for cut, style, color and style. I highly recommend her to many and always get compliments on my hair done by her.

Sa
Review №28

I had a massage and pedicure which were great. The staff is very nice and knowledgeable. One of my appointments was cancelled and they made an effort to reschedule.

Al
Review №29

Bella Sante has taken excellent precautionary measures in their facility throughout the pandemic. The staff is very pleasant and goes out of their way to ensure you feel comfortable and safe throughout your service. I have been going to Krisztina for about six months now and wish I had gone sooner! She has significant expertise in her specialty allowing her to recommend services uniquely to each one of her clients. After following her recommended regimen for six months I have already noticed a huge difference in my skin. I am a stickler about my skin and will not go anywhere else!

Ka
Review №30

Have a most relaxing spa day, felt safe as the spa facilities are spotless clean. Highly recommend the signature medical facial. The best pedicure I have ever had.

Br
Review №31

Absolutely love Bella Sante. As a guest for the first time today, I enjoyed everything!!! The spa had a nice clean, serene, and relaxing feel while I was welcomed by the lovely ladies at the front desk. I booked a massage with John and he was absolutely amazing! He was able amazing and I will definitely be coming back in the near future!!!

Lu
Review №32

Amazingly warm staff, peaceful and calm environment. Would recommend. Thank you so much!

Ji
Review №33

Great experience at Bella Sante Boston. I had a spa massage with John and he was wonderful. I would highly recommend requesting him. I also booked the happy hands and feet bundle. Tina did my nails and she was great!

Ke
Review №34

I’ve been getting medical grade facials with radio frequency from Krisztina for 4yrs and cannot say enough good things about her. She is incredibly talented and has changed my skin. I’m 40ish (cough cough) so my skin needs a little extra love these days and she knows exactly what to do. She has even removed some pesky spots that have popped up over the years and have made me self conscious. On top of being amazing at her job she’s also super sweet.

Jo
Review №35

Very friendly staff and great service. Deep tissue massage was great, as were the pedicure and the hand facial! Also felt very safe with COVID precautions. Would definitely come back and recommend!

Sh
Review №36

Beautiful and well-maintained spa, I’ve been coming here nearly 8 years for facials and waxes and have never had a bad experience. Each time is a five-star visit. Everyone is welcoming and professional, from technicians to the front desk. Favorite esthetician is Kate, she’s amazing!!!

Al
Review №37

What an awesome place! Loved my massage (deep tissue) with John! One of the best massages I’ve ever had! Feel like a brand new person!

Er
Review №38

I had such a beautiful experience at Bella Sante! It’s such a welcoming environment and the staff is very professional. Each care provider puts so much passion into their jobs, highly recommend!

Me
Review №39

John does wonderful massages here! Went in for upper back and shoulders and neck massage (working at a computer remotely takes it toll). John was super friendly and customized my massage for me. He also introduced me to the theragun, which I’ve always wanted to try. Overall I have been to Bella sante a few times now for various spa services and they are always very professional, responsive to feedback and kind. Great spot to relax for a few hours and treat yourself.

Ca
Review №40

I visited Bella Sante about a month ago for a deep tissue massage (with Kristy B) and a hydrafacial (with Kate B). The whole experience was perfect. I felt safe and relaxed while at the spa and left feeling like new. A dry brush treatment was included as a special with the massage, and Kate took time to recommend some products following my facial. I definitely be returning!

Ca
Review №41

I regularly have a hydra facial with Krisztina Mitchell and can’t say enough good things about her! She reads your skin and adjusts treatments in the moment to best suit what’s going on that day. Always the best and highly recommend...trust her completely!

Br
Review №42

Amazing! Best massage I have had! John was great and I would recommend him to anyone. Definitely will be coming back.

Em
Review №43

Overpriced and unprofessional services. After I was done, this lady made a daily skincare list and tried to sale around 10 products to me. And, the result was not good. I spent 2 weeks to recover my red nose after the hydrafacial treatment. Not recommend!

S
Review №44

Im glad I came back! I had a wonderful massage with Holly. I would highly recommend her and getting the hot stone massage. Made me forget about this stinking pandemic and it was so relaxing!

As
Review №45

I’ve been coming to see John at Bella Sante for massages for over a year now and every time I leave feeling absolutely amazing and so refreshed. I highly recommend John for deep tissue massages, he uses a level of pressure that I typically can’t find anywhere else, while still making the experience as relaxing as possible.

Ja
Review №46

Krisztina is amazing! She is very thorough and always suggests the best options for your skin. I’ve been coming here for months and wouldn’t go any place else!

Sh
Review №47

Medical Grade Facial by Krisztina Mitchell. Krisztina does an outstanding job with my facial. Between the treatment itself and the excellent aftercare advice, I literally feel like a new woman at this point. Highly recommended.

Na
Review №48

Absolutely love this place! Kate for amazing facials and waxing and Christina for a great mani and pedi. The spa is crystal clean, serene, friendly and professional and the girls offer a perfect service. You leave feeling fresh and vibrant.

Ol
Review №49

I always have the best experiences at Bella Sante! I had a HydraFacial with Vanessa a few days ago & my skin is still glowing! 100% recommend :)

Se
Review №50

I cannot say enough great things about my facials with Krisztina at Bella Sante. I started seeing her about 7 years ago and cannot imagine skincare without her! She is thoughtful, kind and extremely talented. She has truly taken my skin from acne-scarred to next level smooth and healthy. She makes thoughtful recommendations that are never pushy or proscriptive. I’m always looking forward to seeing her for my next facial!

Ti
Review №51

Krisztina Mitchelll is truly a one of a kind esthetician in that she artfully blends technical precision with a compassionate touch that delivers honest results. I am consistently guaranteed a personalized relaxing experience. + my skin has never been happier. Highly recommend gifting yourself with one of her services to see for yourself!

Jo
Review №52

John was great for deep tissue; recommend the medical facial; Dazzle Dry dies really fast! Love it.

Lo
Review №53

Just had the most relaxing massage from Erin. I feel like a new person- she was great!

Em
Review №54

I had a wonderful Deep Tissue Massage fromJohn. I highly recommend!

Ra
Review №55

Thank you Krisztina Mitchell! It was wonderful and I see improvement in my skin! Krisztina is very helpful and knowledgeable! 😊

Ke
Review №56

I have been seeing Krisztina at the Newbury St location for several months now for microneedling and medical grade facials and have seen a tremendous improvement in my skin tone and texture. Krisztina is extremely knowledgeable about skincare and even takes time to explain the science behind the products she uses and recommends. Her facials are educational on top of being relaxing and effective. I highly recommend Kristina and Bella Sante Salon.

Mo
Review №57

Vanessa is the best I have never had a facial so good she did a hydra facial for me and knew the inns and out of the industry and answered all the questions without being too aggressive. Highly recommend Bellafonte and go with Vanessa!

Ju
Review №58

Thoroughly relaxed after my massage with John - he’s fantastic and I will definitely be back!

Me
Review №59

I highly recommend Bella Sante! I’ve been a customer for 1.5 years now (before and during pandemic) and have always been happy with the quality and professionalism. I’ve had medical grade facials and microneedling treatments done by Krisztina Mitchell and also Alexandra. They are incredibly knowledgeable about skin, health, and the science behind the procedures. I’ve been multiple times since the pandemic and have felt safe and comfortable. There are many protocols in place to protect clients from before you come on-site (screening) until you leave (distancing, acrylic barriers, PPE, etc).

An
Review №60

Have had several visits with Chrisztina Mitchell. She is a smart, professional, talented medical aesthetician whose treatments are noticeably improving my skin. She keeps up with industry recommendations, and adds to my trust and confidence in her abilities!

Na
Review №61

Bella Sante never disappoints. John made me feel very comfortable and relaxed :)

Yu
Review №62

This is a review for Krisztina. I have gotten micro needling treatment and hydra facial with Krisztina for months now. She is super professional and I have seen really good results . Highly recommended.

Ru
Review №63

Best massage ever with John! Such a kind person with skilled and wonderful hands. Left relax and happy. Thank you John!I love this place, great services and always with talented nice people, I have been coming here for years. Hydrafacial is my favorite treatment, usually with the talented and caring Minelva, but today I got Krisztina, simply wonderful. Thank you Krisztina!

Ju
Review №64

First hydrafacial at Bella Sante with Krisztina and I wouldn’t have any other way!She’s extremely knowledgeable and works wonders!Definitely coming back.

Gi
Review №65

Kriztina and John were wonderful! Thank you so much for everything.

El
Review №66

I have been seeing Krisztina Mitchell for medical facial treatments (Medical Grade Facials, Microneedling and Radiofrequency spot removals) for several years now and am very happy with the results, but just as impressive is the knowledge and care that Krisztina brings to every session.My skin tone has evened out, with redness, rosacea and hyper-pigmentation diminished and the texture is smoother and plumper.I have learned a lot about taking care of myself thanks to Krisztina!In addition, having been a client for many years, I have always been comfortable with their good safety and cleanliness protocols, and during the pandemic the concern for the safety and comfort of their clients and staff is very evident.

Ka
Review №67

I wish there were words to describe the absolutely perfect facial every time by Krisztina but I’m going to try!I’ve been going to Krisztina for the last four years, thanks to my daughter whose been seeing her for longer. Krisztina’s facials are the ultimate power punch for your skin all wrapped into one. From cleansing to extractions to anti aging concerns.Her knowledge of skin concerns in every age group is impressive as well as her ability to make you feel relaxed. Her techniques will leave your skin healthy, glowing and improved.I’ve had facials from New York to California. Thailand to Italy. Let me assure you, Krisztina’s facials at Bella Sante spa in Boston ARE world class

Jo
Review №68

This is probably my second ever Google review, and I felt the need to share the wealth with others. Every woman in Boston should trust Krisztina at Bella Sante with their skin. I get asked all the time how I often I get Botox which is, never. I’ve never had Botox. Since high school I have been incredibly acne prone, and as a result have significant acne scarring around my chin. I was incredibly self conscious about this, for years, and then a friend from work recommended seeing Krisztina (this friend looks 21 and is 38). Upon first meeting Krisztina, she came up with a game plan for changing my skin, and she has. I have been seeing Krisztina for 2+ years and my skin has COMPLETELY changed. No more scarring, no more wrinkles, incredible dewy-ness & my skin is truly flawless. I could not feel more beautiful or confident with how my skin looks and this is the number one self-care service I prioritize because of her. I will see her until the day I die. When you do decide to book with her, just let her recommend what kind of service your skin needs. I cannot recommend her services enough, she will change your life I promise 😊

Ji
Review №69

I had received a gift card for a facial but was reluctant to commit to a daily regime and ongoing treatments, so waited over a year before using it. Now, Im all-in. I have been working with Krisztina Mitchell both before covid and during; Bella Sante has done a phenomenal job of making customers feel comfortable and safe; while Krystina is the best. She is extremely knowledgeable and professional, helping guide me through what would be the most appropriate treatments and products. Im glad I finally started and would recommend others do the same.

Gi
Review №70

Had a great stress reduction massage with John - highly recommend!

La
Review №71

I have been a client of Krisztina Mitchell at Bella Sante Boston on regular basis for numerous years. Krisztinas knowledge about wholistic approaches to facial care, nutrition and natural products to keep me young have been really comprehensive. She usually provides a refreshing 50 Min Medical Grade Facials + Brow Wax, which are really transformative. I have tried microneedling twice as well, as well as other dermatologic treatments that have worked on age spots and scars. Bella Sante is usually really convenient to get to and park, and their pandemic safety is a 10/10, while still providing a relaxing atmosphere, and superior customer service.

Ca
Review №72

John was amazing! Would highly recommend for a relaxing massage!

Li
Review №73

I have been seeing Krisztina Mitchell at Bella Sante Boston on a weekly basis for several years. The treatment Krisztina designed for me include 50 Min Medical Grade Facials + Brow Wax and Microneedling in rotation. Krisztina is extremely knowledgeable about skincare and nutrition. I have learned so much from her and observe my own transformation in my physical beauty, health, and wellness.Love Bella Sante Boston for its convenient location, relaxing atmosphere, and superior customer sevice!! Also want to thank Christopher and Whitney, the receptionists, because their smiles always make my day.

Sa
Review №74

If you are coming to Bella Sante for nail services, be sure to request Christina because she is the most incredible nail technician in all of Massachusetts. I have been seeing her for pedicures, and in addition to offering the highest standards of cleanliness, Christina is an expert when it comes to pedicures - from start to finish. You will have an amazing and relaxing experience and your nails and feet will never look better!

Ru
Review №75

I highly recommend Krisztina Mitchell at Bella Sante - the spa is wonderful and Krisztina is incredibly talented. She is by far the most knowledgeable and professional medical esthetician I have found, and she makes for a truly luxurious experience.

Ma
Review №76

Too expensive for services provided. Results of facial not great. Paid $200 for 30 min facial.

Ma
Review №77

Loved my cut from Brandi! She was very attentive and checked in periodically to make sure I was happy with the progression of my cut. Would HIGHLY recommend her.And it definitely doesnt hurt that the facility is gorgeous.

Ta
Review №78

Bella Sante is a great spa, conveniently located. The amenities are great and the service pleasant and professional. I had one of the best massages ever (Provence scrub and massage) with John, who not only is a fantastic masseuse but also a delightful person. If I could have stayed all day I would have. Highly recommended

Le
Review №79

Mary was awesome, best massage ever

An
Review №80

This was a birthday present for my two daughters and they each got a facial and hot stone massage and I got a deep tissue massage. It was a wonderful experience right from the start with a friendly and helpful reception staff. Our services were on time and everyone totally enjoyed their treatments. The rooms were clean and quiet and the added touch of fresh strawberries, a granola mix, hot tea and flavored water in the waiting area just added to the experience. Plenty of clean towels, shampoo and conditioner in showers. Overall, we all had a great day

Jo
Review №81

Revitalizing! Helps me recharge and does wonders for the body and soul. Made it all possible by the community of people who work there. Marat will make sure you are all set while you are enjoying your banya experience!

SA
Review №82

I called to reschedule my appointment and she told me we already rescheduled if you are late and can’t come for the rescheduled one then will have to cancel and charge you the entire amount! 175$ for nothing! She didn’t even bother to mention the cancellation or rescheduling policy when i rescheduled the first time. Didn’t take a min to tell me.

Al
Review №83

I got my first Hydrafacial by Kate today and it was amazing! My skin feels and looks flawless!! You could probably see your reflection on my forehead that’s how shiny and clean it looks! Lol . Super sweet, whole staff had great hospitality and the facility is beautiful. If you’re looking for a relaxing spa day/ facial this is a great go to. Will definitely be going there again!

NF
Review №84

The best! I am a spa person and Christina and the entire staff are perfect. I was away and had dry skin and left 10 years younger. HIGHLY recommend

Hu
Review №85

Had scheduled additional time for therapeutic massage which therapist advised against and suggested I needed less time. However I dont think she addressed my needs in the massage I did get, which was disappointing. The spa facilities are well kept but do not encourage one to stay before/after treatment to enjoy the spa further. It was also not ideal to have to return to the locker room during the treatment to wash off scrub.

Ju
Review №86

Georgia is AMAZING! She is one of the best (if not THE best) estheticians I have ever seen throughout my spa experiences...and I have had many! Her technique is excellent and she provides just the right amount of information about the treatments she is providing. My experience with her was like a combination facial and massage...super relaxing and I left refreshed. My skin was immediately plumper and looked great for days. I cannot wait for the next time!

An
Review №87

I was visiting Boston and found this spa online, they managed to fit me in on the same day and the experience I had was fantastic. The staff are very friendly and make you feel welcome. The facial was amazing and the facilities are great! I got to have a shower afterwards and sip delicious tea where I could stay and relax for as long as I wanted. Thank you!

Ci
Review №88

Ekaterina was extremely knowledgeable when it came to skin care and management. The facial was perfect and so was she. I highly recommend seeing her for an Oxygenating Facial!

Re
Review №89

Ekaterina is amazing. Her knowledge of skin care is vast, practical and very helpful. She looks at your skin and suggests regimens that remedy any problem at hand: dryness, breaking out, dullness, scaring.... I have been seeing her regularly and am very pleased. She is also gifted with eyebrow wax and tinting. I highly recommend requesting her for a facial and eyebrow treatment.

Fa
Review №90

Super great experience! Great location and nice facilities! I did the signature facial which worked great for me! Highly recommend if you want to find a place to relax and enjoy great spa service!

Ca
Review №91

My 80 Minute Deep Tissue Massage was AMAZING! It was everything I need one week before running my 2nd Boston Marathon! Hunter was great, he listened to what I wanted out of it and needed and which areas I mostly wanted worked on and where I had an injury and worked all my knots out! I walked out of Bella Sante feeling refreshed, rejuvenated and ready to run! The front desk was warm and welcoming! The spa was clean and very well maintained. I did not want to leave I was so relaxed! I will definitely be back for a post-race massage! :)

Ch
Review №92

Spa was warm and inviting. Floor staff was welcoming and hospitable. Shannon is amazing. She was thorough and knowledgeable as well as pleasant and calming.

Kr
Review №93

I have been going to Bella Sante for 10 years. The management is superb, and they hire quality people. And the smell when you walk in... Divine! I think the prices are fair and this place is overall good value for your money. (Yes I try other places once in a while and this is still my favorite place to go relax).

Al
Review №94

Clean facilities with a friendly professional staff. I have been coming here for years to see my massage therapist, Maria V. Naturally infused waters (such as citrus pinapple, mint cucumber, or watermelon basil, to name a few past options), tea, and snacks available while waiting. I love it and would recommend it to anyone.The only thing is that the location is a little small and therefore cannot accommodate a couples massage in a single room.

Br
Review №95

Getting to the spa was literally the worst experience of my life. I ended up being there 30 minutes late and missing most of my appointment. However, all of the staff was very nice accommodating and managed to give me the full manicure in the time that I had left. They also did a great job of helping me to relax after such a stressful commute.

Ka
Review №96

Do not come here for a massage if you have any back issues! While in Boston, I called for a massage, explained to the receptionist that I have inflammatory arthritis, and the receptionist recommended the Aroma Relax massage with Krista(en?). I was a bit surprised when someone else greeted me for my massage, and insisted that the massage had been booked with her all along. Before beginning our massage, I informed my masseuse about my inflammatory arthritis.My massage began face down, and while my masseuse indicated that she found many knots on my back, she massaged them very gingerly. When it was time to turn over onto my back, I could barely move, my lower back had frozen up. When I did manage to turn over, I informed my masseuse that my lower back was in pain and that I could not continue the message lying flat. She did not seem to know what to do and did not seek advice from any other staff, so I had to ask her for something to prop up my knees. I asked her to cut short the message of my front since my back was hurting, and when she left the room, I could barely roll myself off the massage table and was doubled over the table in pain, with my back frozen in place. unable to stand up straight. I had to cover my naked body with draping and open the door to call out for someone to come in and help me. (I really thought I was going to need an ambulance-this had never happened to me before) My masseuse was obviously completely out of her league and another masseuse came in, who somehow managed to get me back on the table and began incredibly painful contortions/adjustments and was able to relax the spasm on the left side of my back, then told my original masseuse to do the same on the right side and left the room. My masseuses pressure was as light as a feather and doing absolutely nothing. When I told her this, she said shed been giving massages all day and was tired, and that the other gal was much bigger and stronger than her, at which point I insisted that she get the other gal back in to finish the job.After about 1/2 hr of excruciatingly painful adjustments, I was at least able to stand up straight and walk, albeit in great pain. I was then left on my own to hobble to the locker room where I could barely dress myself, and when I exited the locker room, not a single staff member asked me if I was ok. When I went to check out the receptionist asked me if I had a pleasant visit and I said no, I am in excruciating pain, and I need to the information for the nearest pharmacy for my physician to call in medication for me. At least he had the good sense not to charge me for my visit and looked up the pharmacy for me, but I was rather dumbfounded that not a single member of the staff came over to check on me. As a result of the excruciating pain I was left in, I had to cut my trip to Boston short and return to CT for steroid injections, oral steroids and pain medication. I had placed a call to the manager to discuss my disappointment with the spas follow up, but have not heard back, hence I am posting this review.

An
Review №97

Great massages were provided for my wife and I. Will go back.

Sh
Review №98

I Stumbled upon this establishment after searching for quality day spas on google. I wanted to treat myself and my sister to a day of relaxation and the staff at Bella Sante did an amazing job. We had facials and massages. Additionally, you can purchase the products they use on you, so you can create your own maintenance routine. Yes, it’s a bit pricey but it’s a quality spa. Good things aren’t cheap and cheap things aren’t good. I appreciated the fact that they did take my appointment on short notice. If your looking for a bargain take your chances on groupon, I personally dont mind spending a bit more for quality service. Looking forward to going back in a few weeks. I Highly recommend this place if you can manage the price, it’s worth it. My skin has a noticeable glow now and it’s looking better everyday. I’ve been super relaxed and I’m glad I found this place, it’s definitely going to be a regular part of my self care routine going forward. Atmosphere 10/10, Service 10/10, Amenities/Facilities 10/10, Staff 10/10

Bo
Review №99

Great place. But they do go out of their way to make you feel rested. Four instead of five because they are pricey.

MB
Review №100

It was my 1st time in Boston and even when I booked my appointment prior to going I had a great feeling. The staff was informative and even responded to my messages in a timely manner. The customer service was very warm and accommodating. The facility was clean and the service was extremely professional and pleasant. Mary was my therapist who did my dry brush and coconut oil massage. Danuta gave me a great honey nectar pedi spa. I would definitely go back if in the area. It was clean and relaxing.

Information
68 Photos
100 Comments
4.5 Rating
  • Address:38 Newbury St, Boston, MA 02116, United States
  • Site:http://www.bellasante.com/
  • Phone:+1 617-424-9930
Categories
  • Beauty salon
  • Day spa
  • Facial spa
  • Laser hair removal service
  • Massage therapist
  • Medical spa
  • Nail salon
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:Closed
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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