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Boone Drug & Healthcare at Deerfield
345 Deerfield Rd, Boone, NC 28607, United States
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Comments
Ro
Review β„–1

Friendly people and service is great πŸ‘ Thank you for all yall do God Bless and stay self ! Happy Halloween

Jo
Review β„–2

Nice, local, hard working people. Thank you for the vaccination! Keep up the good work, and don’t let the bozos get you down. 😊

Ro
Review β„–3

The staff is very nice and have had easy time getting rxs filled! Been with BDAD for 25 years as customer and had a GREAT experience.

Ta
Review β„–4

Ive been using there service for quite some times employees are always nice and helpful

wh
Review β„–5

I hate dealing with this place. I go here for sleep apnea supply and they seem to get off on telling me I cant have what I need. They are cold.

Ho
Review β„–6

They are very helpful

Li
Review β„–7

I try to support businesses owned by local folks, and Boone Drug at Deerfield has been my choice for years. The staff throughout the store are always helpful, friendly and professional. Recently, I was out of the High Country and running out of a prescription. One call to Boone Drug @ Deerfield a lovely employee was ready and eager to assist and ensured that my meds were promptly shipped so that I was covered. I also appreciate the ability to order online and the phone calls they make to customers. Thank you Boone Drug & to all of the employees who make exemplary and personal service a reality.

Ji
Review β„–8

I left part of my CPAP apparatus at home and needed some help from the respiratory manager at Boone Drugs...in off hours. She was VERY responsive and very helpful. Thanks again, Mel!!

Di
Review β„–9

The compassionate and prompt service I received was so appreciated. They delivered medication to my sick child very quickly. Before any large pharmacy would even answer my call, this local business had a prescription at her door!

De
Review β„–10

Friendly homey star of a local pharmacy chain where everyone knows your name and you can purchase the local Sourdough Ladys sweet cinnamon rolls. Resembles a country variety store with everything from walking shoes to home decor. Love it!

el
Review β„–11

Friendliest staff i have ever met and the cutest little front shop!! LOVE this place. always have what i need unlike the chain pharmacies around booneEDIT: This place is so hit or miss. Sometimes staff is friendly and helpful and other times just flat out rude. My following experiences have not been up to par. Very disappointing...

St
Review β„–12

Overpriced with little help from staff.

V
Review β„–13

This location doesnt know how to respect the privacy of the customer and read scripts. They need to think about the fact that every month doesnt contain 30 days & before they tell someone in need of medicine that their meds are too soon to be filled, they need to do the math themselves and when asked by the patient to the call the doctor they should call the doctor. Up to this point Ive had good experiences, however Im not sure if I will ever return to this location again due to the unprofessionalism & disrespect I received today from one of the employees. Definitely not worth the hastle of going there..

Sa
Review β„–14

Great people who really seem to care about the local community. If you have any questions the staff is happy to help in any way that they can. Though it can take a while to get prescriptions filled, I definitely prefer such a pharmacy to CVS, Walmart, or other such places.

Jo
Review β„–15

First time using this pharmacy, had to call the doctor directly to verbally confirm a refill. Took over an hour.

ri
Review β„–16

I have been a PAYING Customer at DeerField Pharmacy for over 4 years. I dont know what has changed over the past couple of months. A once Friendly and Accommodating staff has become Judgmental of their Customers...and a little Self Righteous. Not everyone that needs Antibiotics have a Sexually Transmitted Disease..Not everyone that needs Painkillers are Drug Addicts. Nor do we count the days between refills. Dont try and embarrass a CUSTOMER by calling them out in front of other customers and staff.You just had a script filled 14 days ago...when its actually been 22 days..and I just left my Doctors office and THE DOCTOR wrote a NEW script. If DEERFIELD has a problem filling a script..CALL THE DOCTOR THAT WROTE THE SCRIPT !! Boone Drug is NOT the only Pharmacy in Boone, yet, They treat their customers as if They are doing the CUSTOMER a FAVOR ..NO...its not a FAVOR..Boone Drug is being PAID to perform a SERVICE for a CUSTOMER.After being cut off in Mid-Sentence,TWICE, on two different visits, explaining to their Staff, I cant take XXX medicine made by ZZZ Pharmaceutical ...and being told by Staff.. We have that information on file !...OK...you have it on file, I will not BOTHER you with this info again ..Well, today I have my script filled...its the wrong prescription. I ask for the correct script and get an EARFUL of how its my responsibility to notify Staff of my Med-Allergies...and Do I realize that they had to take extra time to fill the Script a second time ! ...uh..OK...I tried telling you the last two visits...and was told..WE HAVE THAT INFO ON FILE ! GEEZZZZ!! Make up your mind...Is it the Prescription you dont like...or the customer in Bib Overalls and work boots??I guess DEERFIELD has become Judge and Jury...and those Ole Dumb Doctors across the road dont know what they are doing or what Medicines they are Prescribing..How often they Prescribe them.?? I will not allow DeerField to do me any more FAVORS...Ill take my BUSINESS to someone that appreciates it.When any Pharmacy has a question about the Meds Prescribe by a Doctor...CALL THAT DOCTOR !! If you have something to say to a Customer, show a little respect, and pull the customer off to the side and Talk privately. Maybe in Florida its appropriate to LOUD MOUTH and show off, but around here we show a bit of respect. If you dont want to Fill CERTAIN Medications...then DONT ! Put a sign up...WE DONT FILL this DRUG PRESCRIPTION. If you have decided that ALL people taking XXX prescription are BAD PEOPLE...then you are in the wrong business. Not only do you insult your CUSTOMER, but you insult the Doctors writing the Scripts. I think you need to take a step back, take a deep breath, count to ten. Are you really that much better than your customers...better than the Doctors, that write the Scripts, that you fill, that PAYS YOUR BILLS ??#NOTE# my wrong script was due to the Pharmaceutical Manufacture. Different Pharmaceuticals make the same Drug...I can only take XXX drug made by YYY Pharmaceutical. If made by ZZZ Pharmaceutical, I get severe headaches. At no time was I given the WRONG drug...DeerField filled the Script with the CORRECT drug... It was just made by the Pharmaceutical, (ZZZ), that causes me severe headaches.You try and support LOCAL Business over the BIG BOYS...and this is what ya get...Very Disappointing.

La
Review β„–17

The best customer service... ever.

Je
Review β„–18

Great people.

Ma
Review β„–19

Sat on hold until someone picked up and hung from the pharmacy- not very knowledgeable- I am all about small business but very uneducated staff that has no business working in the pharmacy

Information
29 Photos
19 Comments
3.8 Rating
  • Address:345 Deerfield Rd, Boone, NC 28607, United States
  • Site:http://www.boonedrug.com/
  • Phone:+1 828-264-3055
Categories
  • Pharmacy
  • Gift shop
  • Home health care service
  • Oxygen equipment supplier
Working hours
  • Monday:12:30–6pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:9am–6pm
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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