This place is a wealth of resources, especially for the Hispanic community. Would definitely recommend for anyone needing help navigating said resources as well. The girl at the front desk was extremely helpful!

Took my 1 year old son here. Receptionists were very friendly and helpful. Medical staff gave good advice and were quick. Would recommend going here !

Never sent reminder for my son appointment and didn’t care if he got a physical for school. The I don’t care attitude all the time is repetitive

Professional staff, warm reception, and compassionate care. I have been coming to this office to see Dr. Tanksley for two years. She is knowledgeable, thoughtful and kind. She is the best Primary Care Doctor I ever had. Thanks for the great service you provide each and every day.

Very caring and compassionate staff. Every one is always pleasant.. staff goes beyond and above.

I was very sacred when I went in my nurse Liliana was so wonderful she took away all of my fears I am so thankful to her and the entire staff they are super fantastic,Velma Cox

Currently pregnant and I need an emergency root canal done. I’ve been in pain for almost 48 hours now and by being pregnant I’m very limited on how I can control the pain. I was able to go to an emergency dentist and he was going to perform the root canal but by me being pregnant they needed my doctor to fax over a clearance stating that I can have the procedure done. I called the office several time and they stated my doctor was not available until mon I called Friday but I’ve been in pain since Thursday..Now mind you with me being in extreme pain i can’t eat sleep my baby is now not getting the proper nutrition. I’ve had to call off work due to the pain and mind you I still am not able to get the root canal done and now have to schedule another appt when I was literally in the chair and the dentist was willing to perform. I said all this to say they don’t care about their patients. I find it ridiculous that there is not an on call doctor for situations like this. The front desk page my doctor numerous of time and I have yet to hear back from anyone.. if you care about your health do not go to this place all they care about is getting you in and out.

Doctors are good , front desk is rude and you can tell they truly do not care about you or your health whatsoever , good luck getting to the good doctors they have there

Today was my first time going with my children and the receptionist was beyond rude. Waited over an hour in the waiting room just to see the doctor for 5 minutes. They are not in forcing face masks, saw a man walk in without one and the receptionist didnt say anything. The place is outdated and the seats are way too close to one another, definitely not 6 feet apart the waiting room was extremely crowded. I didnt feel safe.

Best place to go to im in and out

I had a over the phone appointment, they never called me and when I call in to see whats going on they claimed they called but I got proof they never called. Also they hung up on my twice for no reason. Unprofessional

I’d give them less than 1 star if I was able to. They don’t answer their phones, if they do- you’re on hold for 30 minutes. Dr does not call you back the same day. And the office is dirty. Transferring my son to a new pediatrician.

Nurse Janet is awesome! She goes over and beyond what is expected of her. She makes herself available if for any reason I have questions. I wish all nurses were as kind and sweet as her!

Ive been going here since I was 10 and Im 22 I bring my daughter here now and I still come as well. The workers are understanding and the doctors are nice and do their job very well. I moved away but still come to this clinic because it is a family clinic for me, my mom daughter n her father. I love it

They are wwwwwaaaaaaayyyyyyy better than Chicago Hts. I have to drive far to get here but it’s better than going to Chicago Hts.

The doctors and nurses here are GREAT! The best doctors Ive ever had and By far one of the best clinics Ive been too, I feel comfortable and secure with my doctors and nurses they focus on you and they care, the only downfall for me is not all of their receptionists are nice some have attitudes but not all ! &d the waiting time sometimes but thats as any doctors office would be overall I love it here and I love my doctors !!

Piss poor customer service by the front desk personnel. They lack friendliness, helpfulness and compassion. Interactions with them on several occasions have prompted me to change doctors. I will no longer be a patent at this office.

Dr. Prebaker is a great physican! I really dont understand many of these bad reviews. The nurses here are very helpful, the receptionists are very friendly from my experience and my doctor is very knowledgeable. My referrals are always sent by mail and I have not had any issue as of yet. 5 stars in my opinion.

Doctors are great. Nurses are awesome.Receptionists seem to hate their job and are usually very rude. Always short answers and if you ask a question they usually roll their eyes before answering. And if you ever have an issue they act like its not their problem and answer with a sorry for ya attitude.

I wish there was a rating scale for this office I would definitely place them in the negative. The staff is operating with a huge lack of compassion. Its almost as if non of them are happy. Stay away.

I recommend Dr O. I just love her. She was my Dr my whole pregnancy and I never had any problems.

Everyone was nice and friendly. No long wait times!

Been going here for about 2 Years now isn’t the best but isn’t the worst the nurses and doctors are great here been going too Michelle Tony for about 2 Years very friendly and a good doctor

Do not go to this clinic, its the worse in blue Island. I wouldnt have given them 1 star if it had been up to me. Whatever you do, dont schedule with The NP Michelle Tony. Shes only there for a check and nothing more. Shes very rude, inattentive and is absolutely useless. I went in for neck pain, She never examined me, the only thing she told me was she couldnt do anything and told me to go to the E.R....after I waited 3 days to see her. I asked if she was going to call over to the hospital so theyll have a room ready for me, She told me she couldnt do that, which means I wouldve had to wait maybe 2-3 hours before getting a room. My previous Dr (whos now retired) OR a NP at his office wouldve NEVER told me to go to the E.R without trying to find a solution themselves for me first! This was maybe her 2nd or 3rd time doing that. I dont know what her purpose is for even being there. Hopefully something is done about that because shes an huge inconvenience.

Drop off paper work to be fill out only be told I need to see a doctor they set me up with a lady name Tony Michelle which is very rude she call me the day of the appointment and ask why I was coming in which its clearly right in front of her why. Told me she dont fill out disalibty paper or read pap smears result that was done in July of this year. They are not professionally at all dont waste your time here.

I disagree completely with the first reviewer.I have not met any one at this clinic with a bad attitude. And I have met quite a few there.You may have to wait a bit -as at any clinic- but when its your turn the focus is on you. Cant get much better than that!

I brought my mother in after an insurance change and I have to say I am very impressed!!! The medical staff is amazing here! Very compassionate doctors! Dr. Roslin is very attentive and explains everything and goes into detail with my questions. The lab tech was able to draw my moms blood with ease also. The guy nurse that helped her out was very patient and attractive too on a side note lol. I usually dont leave reviews but my experience at this medical center was outstanding! Would recommend this clinic!

Hi there everyone from my point of view if ur new patient and u dont arrive 20 minutes before cuz u do need to fill out paper work and they have to verify insurance due to short funded thru the state. And some insurances have a co pay and arrive 6 minutes after appointment yes u will have to reschedule. Walk in is done at 7:45 am. I have been seen 2 minutes after I arrive for my appointment and they are not rude and my provider attends to my needs. I know if I dont have an appointment they do tell me they dont guaranty I be seen right away I have to wait til someone doesnt show for their appointment and that could be 2 hrs. But o well if its urgent I stay. Well best of luck and hope that some can agree.

Excellent service are very efficient

Got sent here for the first time since my regular doctor was booked. Saw many bad reviews about Dr toney waiting in the office but figured she deserves a shot. Seemed ok when I first met her but when I told her what I was there for (asthma/bronchitis) she put a stethoscope to my lungs for 2 seconds and said there was nothing she could do for me. I had just come from CVS clinic and they felt I needed to see a Dr to get proper meds. She told me I needed to go to the ER. Said I needed some special thing I never heard of. When I asked her what this thing was she said they will tell you at the hospital. She could have easily looked up my records since my doctor works in the same group. When I arrived at the hospital and told them the thing I needed they had no clue what the hell she was talking about. I spent 10 hours at the hospital and all I needed was a breathing treatment. She could have done that at the office. I cant believe I wasted money on a copay for no check up and bad advise. I am livid. I did not receive any service. What a waste of time and gas. I may fight paying the copay since no service was received. Dont go there. Just go straight to hospital. Youre better off

Ladies, do not see Dr. O as your Obgyn. Shes money hungry. I find it strange how a doctor can be so persistent on prescribing her patient medicine for something youre not even sure I have. How can you diagnose a person for having something that you havent seen the test results for. Im so glad that I listened to my intuition and never picked up the prescription because my results were negative. It all started w/ me asking her a simple question regarding my body and she used that as a reason to lie to me and tell me that I had something going on. F.Y.I Doctors get paid big bucks for writing their patients prescriptions which explains why she was adamant about it. Anyways, if I come back to this facility I will be seeing someone different.

Long wait for appointments. Was called back for test results told by doctor to come in within 2 weeks and was unable to make an appointment for 4 weeks. Lots of issues trying to get referrals as well. Had a mamogram and needed three breast biopsies. The staff was useless, unhelpful and uncaring. Without the help from the staff at Little Company of Mary Hospital they were sble to secure it for me. This is no better than a free clinic.

IVE BEEN GOING TO THIS CLINIC FOR OVER 4 YEARS AND THEIR FRONT DESK SERVICE SUCKS! THEY DONT HAVE A GRACE PERIOD NO MATTER WHAT! YOU CAN CALL IN ADVANCE LETTING THEM KNOW YOUR GOING TO BE LATE AND THEY STILL WONT TAKE YOU WHEN YOU GET THERE. THEY NEVER HAVE WALK INS AVAILABLE, YOU COULD BE HAVING A HERPES OUT BREAK AND THEY STILL WON TAKE YOU! IVE HAD SO MANY BAD EXPERIENCE WITH HIS CLINIC ITS TERRIBLE! I WOULDNT NEVER TELL ANYONE TO GO THERE!

Never had no major problems with the doctors for as long as I have been going here, since 2012. Untill now. My primary is Michelle toney. She has no real compassion for her patients. When I first made an appointment with her, over I think 2 years now, it took forever to see her. And I still remember her saying to a nurse in the hallway, while I was waiting in a room, why is she her? Really? And any other appointments I made with her, following, sometimes would be cancelled. I remremem at least 2x i had to reschedule in 3 week period. So, recently, i haven been up to date with my labs and other things. I know my health is the way it is bc of what I do and dont do. so with that being said, I go a while ago to see her and she comes off as rude to me. And tells me if im not taking care of myself why I am here? Really? So I seen a different doctor today, and over heard toney say again to the other doctor, the same thing, if shes not taking care of herself, why is she here. I dont appreciate what she said, and I really feel like she does not care what so ever. Im trying to get back on track with my health, but it doesnt help if I have to see someone whos, in a hurry to come and go, and can seem to care less about what is going on with her patients.

Staff is good, wait is reasonable but could be long sometimes.

They have great doctors there. I agree with the first review some of the receptionists are very rude and have nasty attitudes; but overall its a great place to seek treatment.

Customer se is very poor, my oldest son goes here and Im trying to call in and set an appointment for my youngest. Whenever the phone is answered it is by someone who speaks Spanish. When I try to ask a question or for English Im just transferred back to the automatic system and my call drops. After the 4th call I asked for a manager and the same thing. Very rude, and disrespectful

Due any day now still cant get through when i need to and still messing up my damn refferal for my ultrasound. If anything is wrong with my baby i wouldnt even know. If i could go somewhere else i would. Pathetic

This clinic is poorly run. I feel bad for whoever got stuck with this stupid clinic. I wouldnt even give it ONE star. All the workers there have an ugly ass attitude that just makes your skin crawl and ruins your day.

Great doctor ! Great staff !

Very Bad service. The front desk staff has No COMPASSION At All I wouldnt recommend at all

Michelle at the front desk is rude. My first and last visit.

Unorganized..quick to set an appointment but neglects to give all info on whats needed..staff rude n non friendly..do not recommend

Very ugly customer service want call you back

The girl that draws blood has a bad mood and burised my baby arm and the people that give the shots leave a lump on my baby legs worst place ever.

Doctors here are so good

The phone number isnt working for me to set an appointment

Worse clinic and unprofessional I ever been too!!

Great doctors but horrible service

Doctors good and nurses!!

Fast appointments & Staff is great!!!!!

You are seen at your appointment time .

Because I found it!

They are very kind, especially Gaby, they take care of me very quickly

There are never appointments available if you are sick, you have to wait a week or more for them to attend you ... the clinic is only for people who can endure illness for a long time