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Serenus Float and Wellness Center
410 S Landmark Ave, Bloomington, IN 47403, United States
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He
Review №1

This is a lovely place. The people are exceptional. I went for an eyelash tint and for whatever reason the tint didnt take. I was disappointed because I was unaware that the service might not work. Also I was unaware that they charge a fee for using your credit card. I was thankful my service was inexpensive because 1) it didnt work and 2) I had to pay the card service fee. However the atmosphere and people are wonderful. My lash tech was lovely and we had good conversation during the appointment. I most likely will see her for other services but I will bring cash. I took off 1 star for each of my concerns.

Ja
Review №2

I couldnt take the humidity, salt water condensation kept dripping in my eyes, I soaked maybe 15 minutes, I was done

Ja
Review №3

This was my first experience of floating and using the the cryo tank. It was absolutely amazing. The place was very clean and everything was very well explained. This was the most relaxing thing I have ever experienced.

Du
Review №4

The most relaxing experience of my life. Like all the clutter from my brain was hollowed out. .. and I could just Be.

Ka
Review №5

Just experienced my second float and it was just as great as the first! Ive tried both the pod and the pool now. It was not only relaxing, but helpful on sore muscles. The staff is super friendly, and the massage chair is pretty fabulous, too. Will definitely be returning and would recommend to others!

Ch
Review №6

Ive had 2 experiences here. The first, I was greeted by a man, super kind, super informative, super calm voice. He showed me around the whole place. Told me everything up front and then let me be as I enjoyed the sauna and then over to my floating pod and then to the dressing room as I pleased. I loved being left alone after the initial greeting. Allowed me to feel at home. Relaxed. Although my first floating experience was far from relaxed lol.This second time I took my mother. We were greeted by a woman. She only told you bit by bit. So you had info on the sauna. Then after you finished, you had to wait around while she took care of other guests, answered the phone and then shed come around to tell you where to go and give info on the pod. Less pleasant. Now I felt as if I were in a waiting room at a doctors office or something. She didnt provide much information to my mom as it was her first time. ( I wish I wouldve provided more.) It was a surprise from me for her birthday, so I didnt want to divulge anything. I wanted and expected all details to unfold at the center. Unfortunately, they didnt. My mother felt out of the know and uncomfortable because she didnt know what she was supposed to do, nor how it worked. (I partially blame myself for this.) But she didnt even know about the changing room or the lotion! Which is a bummer, because the lotion is super nice.The worst part I believe, was the stresful feeling I got from the receptionist. She was very kind, but her aura was not relaxing. In the sauna I could hear her talking loudly to someone at the center. Chatting and having conversation for about half my time in the sauna. Then every time the phone rang, I heard that conversation as well. Hard to be with myself and relax there. And having to wait on her to show you your next move and encountering that energy each time, really made the experience choppy and not very relaxing in between. Like I said, super nice person, just not a quiet, gentle energy that has just welcomed you to make yourself home.

BL
Review №7

Just book an appointment already!! Not only is floating an amazing way to disconnect and find peace within but the facilities are just as serene. The staff genuinely care about their guests and go out of their way to make sure you get the best experience and are comfortable. Whether it’s the float tanks, saunas or other offerings we are lucky to have such great facilities available to us here in Bloomington. Treat yourself it’ll be worth it I promise!

Da
Review №8

Tranquility! From the moment you walk in , peaceful. Every staff member has been warm and helpful. I had an amazing massage by Victoria today.

Sa
Review №9

Super amazing experience! Definitely recommend anyone who needs a quite, relaxing time to themselves to book an appointment. Its worth every second. The staff is super comforting and attentive. The location is renovated and super modern. Their massage chairs are one of a kind! I did the float. There was relaxing meditative music to accompany the experience! Will definitely come again!

Ta
Review №10

I absolutely love the full body float. It was so relaxing!! I highly recommend this place and hope to go again. I hope they stayein business for a long time!!

To
Review №11

I luv this want lots more of this place

Ra
Review №12

I really enjoyed my experience at Serenus!! The staff was very friendly, showed us around, and made us feel at home. The facility is very clean and has a welcoming zen vibe. I would highly recommend doing a float tank if you have never tried one before - it is extremely relaxing, and I could have spent at least another hour in there. And to top it all off, the free massage chair after the float was divine. I walked out feeling like a whole new person!

Ca
Review №13

The workers were so kind and gave me a complete tour and answered all my questions. That session was the best thing I have ever experienced and I will definitely be back. The massage chair after the session was amazing. It is so clean inside and I felt 100% comfortable the whole time.

Je
Review №14

My recent visit was extremely pleasant and this group is taking COVID precautions very seriously. I am grateful for their intentional instructions and considerate communication.

Ti
Review №15

Overall a great session and I received excellent service the whole time. Everything went very smoothly and I have nothing to complain about. The floating was such a unique and relaxing experience, I highly recommend for everyone to give it a shot. I really enjoyed the session and will be visiting again in the future.

Ca
Review №16

Absolutely loved my experience with Serenus Float and Wellness. I tried the floatation deprivation tank and it was the most relaxing thing that I have ever done. The staff was incredible, the building was well-kept, and they had so many things to offer. Would recommend this to anyone that needs a time to relax!

Ch
Review №17

Great experience! Went to the center for a float session with a few concerns, but Derrick was great in making me feel at ease. Felt relaxed and calm after my session and will come again soon!

Br
Review №18

Great people and services. I loved the float and my husband likes the cryotherapy!

Ni
Review №19

I had a great experience here!! The staff was so friendly and helpful. The float chamber and showers were clean and i had a relaxing time. I would recommend this place to anyone looking for self care and relaxation.

Ha
Review №20

A wonderful place! The sauna was very relaxing. The whole atmosphere is just perfect - so beautiful, and every little detail had been thought through. It really feels quite luxurious, and the staff were very kind.

Je
Review №21

Amazing service, able to schedule and get in immediately - and the float service is amazing!

Ja
Review №22

They were so kind to give me a student discount. Great service and kind staff. A truly wonderful experience. Would recommend to anyone!

Ri
Review №23

I just had the most incredible experience at Serenus Float and Wellness. I had a session in their infrared sauna and it exceeded all of my expectations. I spent 30 minutes completely relaxing and unwinding and left the facility feeling renewed and ready for the rest of my day. The staff was extremely knowledgeable and informative and answered any questions I had in a simple and easy to understand way. I felt very welcomed from the minute I walked in the door. After my sauna session I sat in the massage chair for a few minutes before I left and it was a wonderful way to continue the relaxation before I left. It feels like I just got a full body massage. I cannot wait to return to Serenus and try some of the other services that they offer.

De
Review №24

Awesome experience! The staff was extremely knowledgeable and were willing to explain everything in detail. The facility is so nice and comfortable. I will definitely be back!

Al
Review №25

I had a great experience here! Clean facility and helpful staff. The float experience was very relaxing. The oxygen bar was refreshing as well!

Mi
Review №26

I floated for the first time ever, and I have never been so relaxed in my life! After floating for an hour, I was stress-free and filled with energy to take on the rest of the day. Plus, Derrick was so helpful in explaining the benefits of float therapy and the other service that Serenus Float and Wellness offers. I couldnt have asked for a better experience and highly recommend checking this place out.

Et
Review №27

I had an incredible experience at Serenus! The staff was helpful and very friendly. They provided a tour of the facility and it was extremely clean, had great vibes, with various different amenities. I did the float therapy and highly recommend this to anyone who is interested, it is super relaxing and I felt amazing afterwards.

P.
Review №28

First time of floating. This is a beautiful facility, clean and current, and very welcoming. The owners are polite, informative and confident in their services and products.Floating itself is very relaxing and comfortable. Its nice to lay down and relax without any pressure spot pain. The floating pod can be adjusted through sounds and light to your optimal comfort. Each pod room has its own (gorgeous) shower which is fully supplied with body wash, shampoo, conditioner, and luxurious towels.After a float or sauna, theres a separate room with full sized mirrors, hair dryers, lotion and plenty of counter space to allow for your make-up and readiness routine.Overall this is a well thought out facility, which provides a most enjoyable relaxation experience.

El
Review №29

Brought me peace and solitude, as a busy college student it gave me a moment to relax and chill! I would recommend for any stressful time in your life! It’s a great form of self care.

Wi
Review №30

Very different than anything I had experienced and really relaxing. Very clean facility. I would recommend this to anyone and I will definitely be back!

Ka
Review №31

Such a cool experience! I was 1000% more relaxed upon leaving than I was entering. The center itself is beautiful and clean. The service is excellent, and they provide almost everything you need post-float: just be sure to bring deodorant, facial moisturizer, and a comb.

Lu
Review №32

If you have motion sickness, you may very well get nauseated in the float pool. No one mentioned this to me, and I wasnt offered a pillow/neck thing which apparently can help alleviate motion sickness (bc you basically float on top of the water, your inner ear believes youre upside down with the angle of your head). I floated for 3 minutes, got nauseous, dressed quickly and ran to the bathroom to throw up for about 10 minutes. Was still charged $40.With that said, the place is clean and had a good a number of amenities.

Me
Review №33

I want to preface this long winded review by saying that the float experience is well worth it and I do reccomend that everyone should try it with Serenus. And I understand that everyone may have an off day, but I think that the staff could have been more professional.I booked my first float tank experience online with serenus. Their website was informative and I recieved an email to come in early for my session to sign a waiver regarding my float and to get a tour of the facilities. On the day of my session I arrived 15 minutes early as instructed, but one of the front desk staff was sitting outside smoking a cigarette. which I understand that everyone has their vices, but it really disrupted the sense of wellness that I hoped to experience. Regardless, I got checked in and the staff asked me to have a seat. I asked them about the waiver, since it was my first time there, and they got one for me to sign. Again this is fine I just would have hoped that they would have recognized that I was new and would have provided it to me without being prompted.The customer using the cabin room prior to my appointment was running a little over time so I patiently waited. When she was done the same staff member that was outside smoking ran to refresh the room for me and returned, telling me that the room was ready. I informed her that It was my first session and I didnt know where I was going nor what the protocol was. She passed me along to another staff member who showed me to the room, gave me a quick run down of the experience before she left me to it. This other staff member was more helpful, but I still would have liked a quick tour of the facilities like the email said I would receive. The float itself was very relaxing and I would recommend it to everyone but I would like to have seen a more welcoming and informative staff to explain the process and answer questions.

ba
Review №34

So impressed with my time at Serenus Float. I felt like all of my needs were anticipated, like royalty. So blessed to have experienced the float tank therapy. Justin is as enthusiastic as he is knowledgeable.

Ra
Review №35

My first visit was excellent. The staff was helpful and gave me all the information I needed to enjoy the experience. I cant wait to go back again! Floating is a great way to release stress and totally relax so be sure to plan your visit so you can enjoy the benefits for the rest of the day!

Le
Review №36

Incredible experience! Wonderful staff and facilities. The 60 minute float and massage chair were exactly what I needed for relaxation and well being.

Al
Review №37

When I got to Serenus, I was very pleased with the interior aesthetic, it helped set my mood. After I was greeted, shown around, and offered some amenities, I felt even more comfortable with the environment. I had a great float experience. I cant wait to do it again!

Ma
Review №38

Amazing experience! The staff was very helpful in talking me through the process and what to expect given it was my first time, the facility was very clean and had a relaxed feel. Overall I loved the experience and cant wait to try again!

Me
Review №39

Awesome place, super friendly staff. I recommend this place if you’re feeling stressed, anxious, in pain... you will walk out feeling so relaxed.

Sa
Review №40

I had a great time here it was very peaceful from the moment I walked in. The staff is very friendly and made sure I was comfortable for my first float! The prices are great especially because they provide almost everything you would need even a massage chair for post float relaxation! I most def will be back!

Sc
Review №41

Tho was a unique experience. I am glad my wife didnt let me back out of it. This is something I will be doing again. I did the float in the pool, and was completely relaxed. I have lower back problems and this was the first time in a very long time I was pain free.

Ke
Review №42

Fantastic. Loved the cryogenic therapy and the float. They are pretty kind and relaxed too

Am
Review №43

Great experience! The staff was very friendly and made me comfortable with this new experience

Se
Review №44

Had a really good experience here. Staff was friendly and ensured that you were comfortable. The pod was relaxing and something Ive never experienced before.

Ga
Review №45

Floating is a pretty unique experience that I hadnt even heard of a month ago. The facilities are clean and inviting and the staff is great. Now its a part of my normal routine.

Ow
Review №46

Very relaxing place that allows you to reset your mind and feel well. The rooms were very nice and comfortable, and the complimentary massage chair was a great touch.

Ju
Review №47

Great experience as a whole. The facility and the service are top notch. Very relaxing and comfortable environment, would definitely recommend.

ty
Review №48

Incredible all around experience. Staff were courteous and knowledgeable. 10/10 would go again!

Da
Review №49

The staff was amazing and very friendly. The environment and floating experience was relaxing and very rewarding. Would highly recommend!

Su
Review №50

Great and knowledgeable staff. The location was clean and inviting. The deprivation tank experience was one of a kind, definitely worth a try.

Ke
Review №51

I loved the whole experience tonight, sp relaxing! The staff was super helpful and very friendly. I loved the float, the zero gravity massage chair and enjoyed the oygen bar :) I will be back.

Lu
Review №52

The employees are great, friendly, and welcoming. Gave me a tour of the facility before my float session. 10/10 would recommend! It was a great experience, very clean, and very good for relaxing, destressing, and taking a break from school.

Ne
Review №53

Thank you for your great contribution in making this world a better place... :) In silence one learns about onself.

Br
Review №54

The ultimate relaxation spot...

Ca
Review №55

Definitely different but fun! Great experience

Mi
Review №56

I absolutely love Serenus! Ive been there 5 times in 2 months, both for the full sensory deprivation experience in the float pods and the infrared saunas. I would recommend to anyone considering it!

Br
Review №57

Relax and reset. Nothing needed more in 2020 than this

As
Review №58

Floating was the most amazing feeling ever! I can not even explain how amazing I felt afterwards. I suffer from anxiety and it made me relax enough to actually fall alseep my first time floating then I did not have any anxiety for the rest of the day! Everyone needs to go float!!!

Ta
Review №59

Derrick was a pleasure to interact with, he was extremely knowledgeable about all the products & services they offer. I had a wonderful experience.

De
Review №60

Absolutely love each and every float experience! Very knowledgeable, caring customer service!

To
Review №61

Extremely relaxing. The woman working was very informative and kind.

Mi
Review №62

Overall great experience! Very clean and relaxing, cant wait to go back

Ka
Review №63

Wonderful experience in the float tanks! Super friendly staff, great atmosphere, and a top notch massage chair.

Ki
Review №64

Most relaxed ive ever been in my life. Great experience.

Am
Review №65

Kind of dirty. Staff was... Interesting.

Ha
Review №66

Very helpful staff. Clean facility. Extremely relaxing

Ky
Review №67

It was great and was very helpful people that work there

Ro
Review №68

Wonderful experience. Would definitely try again.

Sa
Review №69

Very relaxing. Modern welcoming environment.

Je
Review №70

A must do for everyone!!!!

Da
Review №71

Very clean and relaxing.

El
Review №72

Great services and wonderful staff!

Su
Review №73

Fantastic service and amenities.

Sa
Review №74

Heaven. Kind, caring, helpful staff.

Do
Review №75

Awesome experience!

Tr
Review №76

Amazing as usual!!!

Go
Review №77

Infared saunas go to 150FOnly place besides Indy with a cryochamber

Da
Review №78

Great place to unwind

Information
81 Photos
78 Comments
4.8 Rating
  • Address:410 S Landmark Ave, Bloomington, IN 47403, United States
  • Site:http://www.serenusfloat.com/
  • Phone:+1 812-929-0860
Categories
  • Massage therapist
  • Health spa
  • Wellness center
  • Spa
Working hours
  • Monday:10am–10pm
  • Tuesday:10am–10pm
  • Wednesday:10am–10pm
  • Thursday:10am–10pm
  • Friday:10am–10pm
  • Saturday:10am–10pm
  • Sunday:10am–10pm
From the business
  • Identifies as veteran-led:Yes
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